2002 SAAB 9-5 Complaints
View complaints related to 2002 SAAB 9-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2002 SAAB 9-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 SAAB 9-5- NEEDHAM, MA
DT*: THE CONTACT STATED THE VEHICLE COMPLETELY STALLED WHILE DRIVING 20 MPH. IT WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO THE DEALER. THEY DETERMINED THE IGNITION MODULE FAILED RESULTING IN VEHICLE STALLING AND PRODUCE DAMAGE TO OTHER ENGINE PARTS. THE MODULE, SPARK PLUGS AND THE CATALYTIC CONVERTER WERE REPLACED WHICH APPEARS TO REMEDY THE PROBLEM. THERE IS A NHTSA RECALL, # 05V399000 REGARDING THE IGNITION MODULE. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 04/06/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SAAB 9-5- KEENE, NH
DT*: THE CONTACT STATED WHILE DRIVING 40MPH IN NORMAL CONDITIONS, THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE SMELLED HOT. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD FOR INSPECTION AND THE ENGINE TURNED OFF. HOWEVER, THE VEHICLE IMMEDIATELY RESTARTED. THE VEHICLE WAS DRIVEN TO A SERVICE STATION WHERE OIL WAS ADDED TO THE ENGINE. THE CONTACT DECIDED TO HAVE THE VEHICLE TOWED TO THE DEALER FOR ADDITIONAL INSPECTION. THE DEALER PERFORMED DIAGNOSTIC TESTING AND DETERMINED THE VEHICLE DISPLAYED AN INTERNAL OPEN CIRCUIT IN THE IGNITION. THE DEALER REPLACED THE IGNITION MODULE AND THE VEHICLE PERFORMED NORMALLY.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SAAB 9-5- CENTERPORT, NY
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH THE ENGINE STALLED WITHOUT WARNING. THERE IS A NHTSA RECALL, # 05V399000, REGARDING THE ELECTRICAL SYSTEM IGNITION MODULE. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SAAB 9-5- CAMBRIDGE, MA
ON 13 OCCASIONS OVER THE LAST TWO YEARS, STARTING 9/13/03, THE CAR'S ENGINE MALFUNCTION AND AUTOMATIC TRANSMISSION FAULT WARNING LIGHTS CAME ON AND THE CAR WAS AUTOMATICALLY PUT IN "LIMP-HOME" MODE. IN LIMP-HOME MODE, THE ENGINE IS DEPOWERED. THIS HAS HAPPENED WHEN DRIVING BOTH ON THE HIGHWAY AND IN THE CITY, CREATING A VERY DANGEROUS SITUATION WHERE THE CAR IS IN THE MIDDLE OF TRAFFIC WITH LITTLE POWER TO MANUEVER. THE DEALERSHIP HAS ATTEMPTED TO REPAIR THIS 12 TIMES WITHOUT SUCCESS. VEHICLE IS LEASED. *JB
Source: NHTSA WEB SITE -
2002 SAAB 9-5- SHILOH, IL
DT: CONTACT STATED THE INBOARD DASHBOARD SIDE INFORMATION DISPLAY PANEL GARBLED, AND THERE WAS NO LEGIBLE DISPLAY PRINTING OFF. THE DEALER ADVISED THE CONTACT THIS WAS A FREQUENT PROBLEM, AND HE WOULD HAVE TO REPLACE IT OFTEN. HE HAD THE SYSTEM REPAIRED PREVIOUSLY ,AND WAS EXPERIENCING THE PROBLEM AGAIN. THE MANUFACTURER WILL OFFER NO FREE REMEDY. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 SAAB 9-5- LYNNFIELD, MA
DT: CONTACT STATED THE ENGINE WILL SHUT OFF WHILE DRIVING. THERE ARE NO WARNING LIGHTS OR SIGNS INDICATING A PROBLEM. WHEN THIS HAPPENS THERE IS NO POWER STEERING OR ACCELERATION. THE SERVICE DEALER CAN NOT DUPLICATE THE PROBLEM. , THEREFORE, CAN NOT REPAIR THE PROBLEM. THEY ARE GOING TO ATTEMPT TO FIND THE PROBLEM ON NOVEMBER 11, 2005. THE MANUFACTURER SENT A REGIONAL MANAGER, AND HE SAID IT COULD BE THE IGNITION SWITCH. THE IGNITION SWITCH WAS REPLACED, BUT IT DID NOT CORRECT THE PROBLEM. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SAAB 9-5- ELIZABETHTOWN , KY
DT: CONSUMER STATES ON OCTOBER 6, 2005 WHILE DRIVING ON A ROAD THE VEHICLE CAUGHT ON FIRE. THE FUEL LINE WAS RIPPED, AND ONE SMELLED GASOLINE ALL OVER THE PASSENGER SIDE OF THE VEHICLE. CONSUMER STATED WHEN PUTTING THE VEHICLE IN REVERSE IT WILL STALL INTERMITTENTLY. CONSUMER TOOK THE VEHICLE TO DEALER AND NO CODES SHOWED UP ON THE DIAGNOSTIC MACHINE. THE DEALER CHANGED CATALYTIC CONVERTER AND THE OXYGEN SENSOR TWICE. THE DEALER COULD NOT PIN POINT THE PROBLEM. THE ENGINE FAILURE LIGHT DID COME ON BEFORE THE VEHICLE CAUGHT ON FIRE. THE DEALER SAID THAT SOME TYPE OF DEBRIS CAME FROM THE HIGHWAY THAT CAUSED THE FUEL LINE TO RIP. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SAAB 9-5- BALTIMORE, MD
ON MULTIPLE OCCASIONS STARTING AROUND JUNE OR JULY 2003 AND THROUGH JULY 2005, THE VEHICLE STALLED WHILE IN OPERATION (GOING 35 TO 40 MPH AND WITHIN TWO MILES OF STARTING) CAUSING A SUDDEN LOSS OF POWER, BRAKES, AND STEERING. FORTUNATELY, IT WAS POSSIBLE TO COAST THE CAR TO THE SIDE OF THE ROAD WITHOUT BEING STRUCK. THE VEHICLE WAS TAKEN BACK TO THE DEALER, HUNT VALLEY SAAB, ON AT LEAST THREE OCCASIONS. ON ONE OCCASION, THE CRANK SENSOR WAS REPLACED. ON ONE OCCASION, ADDITIONAL SOFTWARE FOR THE ENGINE MANAGEMENT SYSTEM WAS UPLOADED. ON ONE OCCASION, THE MASS AIR FLOW SENSOR AND AIR MASS METER. EACH TIME I WAS TOLD THE CAR WAS FIXED, AND EACH TIME THE CAR FAILED AGAIN. OBVIOUSLY, THE CAR WAS NOT REPAIRED.
Source: NHTSA WEB SITE -
2002 SAAB 9-5- HUNTINGTON WOODS, MI
DIRECT IGNITION CARTRIDGE FAILURES. ON THREE OCCASIONS MY CAR HAS SUDDENLY STOPPED WITH NO WARNINGS. FORTUNATELY IN EACH CASE I WAS ABLE TO GET TO THE SIDE OF THE ROAD SAFELY. IN EACH CASE THE DEALER HAS REPLACED THE CARTRIDGE CALLING IT "DEFECTIVE". I AM NOT ON MY FOURTH CARTRIDGE IN 35,000 MILES.*AK
Source: NHTSA WEB SITE -
2002 SAAB 9-5- LAFAYETTE, CO
2002 SAAB 9-5 LINEAR SEDAN, PASSENGER SIDE SEAT MOVED BACK ON IT OWNS. *BF THE SEAT PINNED THE CONSUMERS DAUGHTER AND SHE WAS UNABLE TO MOVE. THE CONSUMER STATED SOME PAPERS FELL BETWEEN THE SEAT AND THE DOOR HITTING THE CONTROLS WHICH ACTIVATED THE SEAT MOVEMEN.T EVEN AFTER THE CONSUMER TURNED THE VEHICLE OFF THE SEAT DID NOT STOP MOVING, ONCE THE CONSUMER GOT OUT OF THE VEHICLE AND OPENED THE DOOR THE SEAT STOPPED. *JB
Source: CONSUMER LETTER