2002 SAAB 9-5 Complaints

View complaints related to 2002 SAAB 9-5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2002 SAAB 9-5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 SAAB 9-5
    - MIAMI BEACH, FL

    THE ENGINE ON MY 4 CYLINDER SAAB 9-5 (2002) HAS SUDDENLY STOPPED WHILE DRIVING AT LEAST 4 TIMES SINCE OWNING THE CAR, BOTH ON THE HIGHWAY AND IN SLOWER TRAFFIC. THE FIRST TIME I REPORTED OFFICIALLY (2007) TO THE DEALER, "NO CAUSE WAS IDENTIFIED." I NOTICED THE LAST TIME THAT IT HAPPENED (AROUND MAY 2011) THAT IT SEEMED TO COINCIDE WITH INADVERTENTLY BUMPING INTO THE IGNITION SWITCH LIGHTLY WHILE DRIVING. THE SYMPTOMS MATCH THAT OF ANOTHER OWNER'S COMPLAINT ON THIS SITE FOR THE 2002 SAAB 9-5. I EXPECTED MY CAR TO BE INCLUDED IN THE RECENT RECALL INVOLVING THE FAULTY IGNITION SWITCH BUT GOT NO NOTIFICATION. I HAVE ALSO PAID IN JUNE 2008 AND AGAIN IN OCTOBER 2009 AND JANUARY 2013 TO REPLACE/RESET A FAULTY IGNITION CASSETTE, WHICH I BELIEVE SHOULD HAVE BEEN PART OF A RECALL CAMPAIGN AND NOT CHARGED TO ME, BUT THE PARTS WERE NOT INCLUDED IN THE RECALL. IN SUMMARY, DUE TO THE CAR SHUTTING OFF, I FEEL IT IS NOT SAFE AND THAT IT SHOULD BE INCLUDED IN THE RECENT GMC RECALL. AND THAT THE FAULTY IGNITION CASSETTE SHOULD HAVE BEEN RECALLED AND NOT REPLACED AT OWNER EXPENSE MULTIPLE TIMES. I HAVE DOCUMENTED SERVICE RECORDS OF THE ABOVE INCIDENTS. *TR

    Source: NHTSA WEB SITE
  • 2002 SAAB 9-5
    - CANTON, ME

    IGNITION SWITCH SHUT OFF WHILE ON A BUSY HIGHWAY TWICE! ONCE IN 2006 AND ONCE LATER ANOTHER YEAR PLUS ONCE IN A DRIVEWAY (CAR PURCHASED USED IN THE FALL OF 2005). THE SAAB SWITCH IS LOCATED IN THE CENTER CONSOLE AND IF IT IS HIT IT SWITCHES OFF AND SHUTS DOWN THE CAR, SAME AS RECALLED SWITCHES IN OTHER GM CARS. VERY DANGEROUS ON THE HIGHWAY, BUT I WAS LUCKY AND ABLE TO STEER TO THE SIDE WITHOUT A CRASH. THERE SHOULD HAVE BEEN A LOCK MECHANISM TO PREVENT IT FROM HAPPENING. IT NEVER OCCURRED TO ME TO REPORT IT THOUGH IT IS DEFINITELY A SAFETY HAZARD IN A WHAT WAS AT THE TIME A GM OWNED PRODUCT. I STILL OWN THE CAR AND DRIVE IT DAILY ON THE SAME HIGHWAY, HOWEVER AM VERY MUCH AWARE OF THE ISSUE. I WASN'T AWARE OF WHAT CAUSED THE SHUT DOWN UNTIL IT HAPPENED THE SECOND TIME A FEW MONTHS AFTER THE FIRST TIME. YOU SHOULD INCLUDE SAAB IN THE RECALL OF GM PRODUCTS. *TR

    Source: NHTSA WEB SITE
  • 2002 SAAB 9-5
    - KOKOMO, IN

    ON FEB 20, 2013, I WENT TO GILLYS, A LOCAL TIRE COMPANY, SOLD ME TWO TIRES AND WELDED A CRACKED RIM. ON MAR 2, 2013 THE TIRE BLEW OUT AND UPON INSPECTION AT WALMART AUTOMOTIVE. IT WAS DISCOVERED THE TIRE WAS ILLEGALLY PLUGGED ON INNER WALL. THE RIM HAD RECRACKED. THIS VIOLATES 49 CFR 570.10 WHEEL ASSEMBLIES. THE COMPANY THAT SOLD ME THE FAULTY TIRES WITHOUT MY KNOWLEDGE. I BELIEVED I WAS PURCHASING TWO USED TIRES WITHOUT PLUGS, BUT RECEIVED TWO TIRES WHICH SHOULD NEVER BE ON THE ROAD. ONCE I NOTIFIED THE TIRE SHOP, THE OWNER DISPUTED THE FINDINGS DESPITE TWO LETTERS FROM SEPARATE TIRE SHOPS. *TR

    Source: NHTSA WEB SITE
  • 2002 SAAB 9-5
    - CAPE MAY, NJ

    HELLO...I NEED TO ASK FOR YOUR HELP. I HAVE A 2002 SAAB 9-5 WHICH HAS A PROBLEM WITH THE FRONT PASSENGER SIDE SEAT BELT. IT DOES NOT RETRACT AND THEREFORE THE PASSENGER IS UNPROTECTED. I KNOW THAT SAAB HAS A HISTORY OF THIS BEING A PROBLEM. MY ATTEMPTS TO GET SOME HELP FROM SAAB HAVE BEEN FUTILE. IF THIS WAS A MINOR ITEM, I WOULD JUST PAY TO HAVE IT FIXED. I HAVE BEEN QUOTED $450 TO HAVE THE SEAT BELT FIXED. I CANNOT AFFORD TO PAY THAT. ISN'T THIS THE KIND OF VERY BASIC THING THAT A VEHICLE OWNER SHOULD EXPECT WHEN THEY PURCHASE A CAR? ALSO, ISN'T THIS THE VERY BASIC KIND OF THING THAT A VEHICLE MANUFACTURER IS RESPONSIBLE FOR PROVIDING TO ITS CUSTOMERS, AT A REASONABLE COST? I EXIST ON A VERY LIMITED INCOME (SOCIAL SECURITY) AND CAN'T AFFORD TO PAY $450 TO FIX THIS. IT IS A KNOWN PROBLEM IN OTHER YEARS AND MODELS OF SAAB. CAN I ASK FOR YOUR HELP IN TRYING TO GET SAAB TO CORRECT THIS SITUATION? THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2002 SAAB 9-5
    - PHOENIX , AZ

    HAD A HEAD-ON ACCIDENT, TRAVELING APPROXIMATELY 55MPH, CAR PULLED OUT GOING ACROSS INTERSECTION, HIT HEAD-ON. SLAMMED ON BRAKES NOTICING SHE WAS GOING, AND SLAMMED INTO HER CAR, HER CAR TURNED AROUND 180 DEGS. MY AIRBAGS DID NOT DEPLOY, NOR DID THE SEAT BELT LOCK UP, WHICH ALLOWED ME TO GO FORWARD IN THE ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2002 SAAB 9-5
    - GAINESVILLE, FL

    PASSENGER SIDE SEAT BELT. JUST RIDING DOWN THE ROAD AND HEARD A SPRING POPPING SOUND NEAR PASSENGER DOOR. THEN PASSENGER BELT WENT LIMP WITH PERSON IN THE SEAT. THE BELT HAD NO TENSION AND WOULD NOT RETRACT. CALLED DEALER AND THEY SAID NO RECALL CAMPAIGN FOR THIS PROBLEM AND I HAVE TO PAY TO REPAIR. HUGE SAFETY ISSUE THAT SHOULD BE COVERED BY MANUFACTURER AS THE PART MUST BE DEFECTIVE. *TR

    Source: NHTSA WEB SITE
  • 2002 SAAB 9-5
    - INDIANAPOLIS, IN

    TL* THE CONTACT OWNS A 2002 SAAB 9-5. WHILE DRIVING AT SPEEDS OF 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE LOST POWER STEERING AND BRAKING ABILITY. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY AND RESTART THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION UPON RESTARTING. THE DEALER WAS CONTACTED AND ADVISED THAT THE ELECTRICAL IGNITION MODULE WOULD NEED TO BE REPLACED. IN ADDITION, THERE WAS A RECALL FOR THE FAILURE YET HIS VIN WAS NOT INCLUDED IN THE CAMPAIGN (NHTSA CAMPAIGN ID NUMBER 06V410000- ELECTRICAL SYSTEM: IGNITION: MODULE. THE MANUFACTURER CONFIRMED THE DEALER'S ADVICE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SAAB 9-5
    - NORRISTOWN, PA

    CAR JUST CUTTING OFF WHILE DRIVING ALMOST REAR ENDED TWO TIMES, AS HAPPENS WITHOUT NOTICE, TOOK TO SHOP, WAS DIAGNOSED AS IGNITION CASSETTE. WITCH WAS RECALLED, BUT STILL DEFECTIVE.

    Source: NHTSA WEB SITE
  • 2002 SAAB 9-5
    - ABILENE, KS

    WE HAVE A COMPLAINT REGARDING RECALL 05V399000 FOR OUR 2002 SAAB 9-5 AERO. OUR IDM SERIAL NUMBER FALLS WITHIN THOSE REQUIRED TO BE REPLACED BY THE RECALL. HOWEVER, SAAB WILL NOT REPLACE IT BECAUSE OUR VIN # DOES NOT FALL WITHIN THEIR RECALL. OUR IDM NEEDS TO BE REPLACED. THIS DOES NOT MAKE SENSE. OUR SAAB WAS DELIVERED IN GERMANY (IT IS US SPEC) TO A SERVICEMEMBER STATIONED THERE. WE BOUGHT IT USED WHILE STATIONED OVER THERE. NO RECALL NOTICES WERE SENT TO US OVER THERE. WE JUST STARTED GETTING RECALL NOTICES ONCE WE SHIPPED THE CAR TO THE STATES. WE HAD TO PROVIDE OUR CERTIFICATE OF ORIGIN TO SAAB. SAAB TOLD US THEY HAD NO IDEA OUR CAR EXISTED UNTIL WE GAVE THEM THE CERTIFICATE OF ORIGIN (WHICH SOUNDS FISHY). THIS RECALL WAS ISSUED BEFORE WE MOVED BACK TO THE STATES. OUR DEALERS SERVICE DEPARTMENT SAYS OUR IDM SERIAL NUMBER AND THE PROBLEM WITH IT FALL WITHIN THE RECALL. BUT SAAB WILL NOT REIMBURSE THEM FOR REPLACING IT. *TR

    Source: NHTSA WEB SITE
  • 2002 SAAB 9-5
    - LEXINGTON, MA

    2002 SAAB 9-5 HAS HAD FAILURE OF HEADLIGHT BULBS AT A RATE OF ONE OR TWO PER YEAR FROM THE VERY FIRST YEAR I HAVE OWNED THIS CAR. NO OTHER BULB HAS BURNED OUT IN THE PAST 8 YR. A LOCAL GARAGE MECHANIC TOLD ME IT WAS RELATED TO A FAULTY FRONT ELECTRICAL HARNESS IN THE SAAB BUT THE DEALER SAID THIS WAS NOT A RECALL, EVEN THOUGH IT HAS BEEN A PROBLEM FROM THE FIRST YEAR OF OWNERSHIP. NOW I HAVE 2 HEADLIGHT BULBS BURNING OUT WITHIN ONE DAY OF EACH OTHER -- ONE HIGH BEAM, ONE REGULAR. IS THERE A RECALL OF ELECTRICAL HARNESS ON SAABS TO CORRECT FREQUENT HEADLIGHT BULB BURNOUT? SO FAR I HAVE JUST BEEN REPLACING THE BULBS AT $50/BULB AT THE RATE OF ONE OR TWO PER YEAR. *TR

    Source: NHTSA WEB SITE