SAAB Complaints

TL*THE CONTACT OWNS A 2007 SAAB 9-3. THE CONTACT STATED THE LEFT DRIVER SIDE FRONT COIL SPRING BROKE. WHILE DRIVING 35 MPH THE CONTACT HEARD A LITTLE RATTLING AND TOOK THE VEHICLE TO A LOCAL MECHANIC WHO GAVE HIM AN ESTIMATE OF $697 TO REPLACE THE FRONT AND REAR COIL SPRINGS. HE TOOK THE VEHICLE TO THE DEALER AND WAS AWAITING FOR A RESPONSE FROM THE DEALER. THE MANUFACTURER WAS CONTACTED AND WANTED TO RUN A DIAGNOSTIC TEST FOR $95 TO INFORM HIM OF WHAT THE FAILURE WAS. A CLAIM#71-944081240 WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 51,700. UPDATED 05/25/11 *BF THE DEALER COVERED THE COST OF THE REPAIR. UPDATED 06/06/11. *JB

I HAVE A 2005 SAAB 9-3 THAT BECAME UNDRIVEABLE AFTER THE FRONT LEFT COILS/SPRINGS BROKE, PUNCTURING THE FRONT DRIVER'S SIDE TIRE. THE CAR WAS IN MOTION WHEN A POPPING SOUND WAS HEARD, FOLLOWED BY GRINDING AND A BURNING RUBBER SMELL. AT THAT POINT THE CAR WAS NOT ABLE TO BE DRIVEN. IT WAS TOWED TO A LOCAL REPAIR SHOP AND THEN TO A SAAB DEALERSHIP TO COMPLETE THE REPAIRS BECAUSE THERE IS A CAMPAIGN OUT FOR THIS ISSUE, BUT NOT A RECALL. THE SPRINGS/COILS WERE REPLACED FOR FREE BUT THE TIRE COST WAS PRORATED AND THE CAR REQUIRED AN ALIGNMENT AFTER THE REPAIRS WHICH WAS NOT COVERED IN THE COST. THIS CAR HAD BEEN IN THE DEALER SERVICE DEPARTMENT 2 WEEKS PRIOR TO THIS FAILURE AND THE COILS/SPRINGS WERE SPECIFICALLY CHECKED DUE TO THE CAMPAIGN. THE SERVICE DEPARTMENT DETERMINED THAT THE PARTS DID NOT SHOW ANY SIGN OF DAMAGE AND SO WERE NOT REPLACED. BOTH TOW TRUCK DRIVERS AND THE REPAIR SHOP OWNER COMMENTED THAT I WAS LUCKY THAT THIS DID NOT HAPPEN ON THE HIGHWAY, CONSIDERING HOW QUICKLY IT RENDERED THE CAR UNDRIVEABLE AND WHAT COULD HAVE HAPPENED HAD I BEEN GOING AT A FAST RATE OF SPEED, SURROUNDED BY OTHER CARS. I AM SHOCKED THAT THIS ISSUE IS NOT A RECALL AS IT IS A HUGE SAFETY RISK. *TR

I HAVE A 2006 SAAB 97-X. OVER THE PAST TWO YEARS I HAVE HAD PROBLEMS WITH MY FUEL GAUGE. I HAVE RUN OUT OF GAS SEVERAL TIMES AND NOW HAVE TO MONITOR MY FUEL THROUGH MY CONSUMPTION READING TO KNOW HOW MUCH I HAVE. I HAVE ALMOST STALLED SEVERAL TIMES ON THE FREEWAY. I AM NOW SEEING THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM AND I AM LUCKY I AM OBSERVANT ENOUGH AS A DRIVER TO NOT HAVE BEEN INJURED IN A CRASH. THE LOCAL SAAB DEALER WANTED OVER $600 TO DROP MY FUEL TANK AND "INVESTIGATE" THE PROBLEM. THIS IS RIDICULOUS AND GM SHOULD BE RESPONSIBLE AND ACCOUNTABLE FOR THIS PROBLEM!!! *TR

SAAB 97X SUV... FUEL GAUGE GIVING FALSE READINGS. MY MECHANIC TOLD ME IT IS A RAMPANT PROBLEM WITH GM UNITS OF SIMILAR VINTAGE. MY GAS GAUGE STARTED GIVING ME OCCASIONAL FALSE READINGS A FEW THOUSAND MILES AGO. THEY BECOME MORE AND MORE FREQUENT. CURRENTLY, THE GAS GAUGE ONLY READS EMPTY. WHILE I CAN FIGURE OUT HOW MANY MILES I CAN TRAVEL BEFORE THE NEED TO FILL UP, I FEAR MY WIFE MAY NOT BE ABLE TO KEEP TRACK AS EASILY. I'M JUST AFRAID THAT THE CAR WILL BE REAR-ENDED IF IT STALLS OUT FROM A FALSE READING, AND THE GAS TANK ACTUALLY IS EMPTY. *TR

I HAVE A 2006 SAAB 9-7X WITH 92,000+ MILES. THE FUEL GAUGE HAD FAILED AT ABOUT 65,000 MILES AND I HAVE YET TO FIX IT BECAUSE THE DEALERSHIP SAID THAT IT WOULD COST ANYWHERE FROM $850 TO $1,000 DEPENDING ON HOW LONG IT TAKES TO BE DONE. I THINK THIS IS RIDICULOUS THAT THIS IS NOT A RECALL BECAUSE I NO MANY MANY PEOPLE WITH THE SAME ISSUE. IT IS NOT FAIR FOR A DEFECT IN QUALITY OF A NEAR $45,000 VEHICLE TO BE LAID ON A COSTUMER. SIGNS OF THIS PROBLEM WERE THAT THE GAUGE WOULD INTERMITTENTLY READ FALSE THEN REGULATE TO NORMAL. I WAS TOLD IT WAS NOT ANYTHING TO BE CONCERNED ABOUT BY MY GM DEALER AND SAAB. THEN ONE DAY IT WOULD NOT READ AT ALL, AND I DID NOT KNOW HOW MUCH GAS I HAD, STALLED GETTING OFF AN OFFRAMP IN FRONT OF AN INTERSECTION DANGEROUSLY STUCK, AND HAVING TO PAY A TOW BILL, THEN HAVE A MECHANIC LOOK AT IT AND TELL ME THAT IT IS THE CHEAP FUEL LEVEL SENDING UNIT THAT GM CHEAPLY MAKES AND HE SEES THIS PROBLEM OVER AND OVER AGAIN ON MANY GMT360 PLATFORMS. THIS PROBLEM CAUSED ME TO BE IN A DANGEROUS OR EVEN LIFE THREATENING SITUATION AND I SHOULD NOT HAVE TO PAY FOR THIS TO BE FIXED IF IM NOT THE ONLY ONE OUT THERE WITH THIS PROBLEM!!! PLEASE DO SOMETHING ABOUT THIS BEFORE I HAVE TO SPEND $1000 ON REPAIRS AND HUNDREDS OF DOLLARS ON A RENTAL CAR SO I CAN CONTINUE WITH MY CAREER! *TR

FUEL GAUGE READS FULL OR EMPTY, SWINGS BETWEEN EMPTY OR FULL AT TIMES, FAULTY AND CAUSED US TO RUN OUT OF FUEL ON THE FREEWAY IN SEVERE WEATHER EVEN THOUGH IT WAS NOT READING EMPTY IN OCT 24TH OF 2010. GAUGE OR FUEL SENDING UNIT HAS BECOME COMPLETELY USELESS AND NEEDS REPLACEMENT. 2006 SAAB 9-7X ARC. *TR

FUEL GAGE INCONSISTENT. WITH FULL TANK OF FUEL, GAGE SHOWS EMPTY. AFTER USING APPROX THREE GALLONS OF FUEL, GAGE WILL WORK, AFTER USING APPROX SIX MORE GALLONS OF FUEL, GAGE SHOWS EMPTY. DOES NOT WORK AGAIN UNTIL TANK IS FULL AND APPROX THREE GALLONS OF FUEL IS USED AGAIN, THAN STOP'S WORKING AFTER APPROX SIX GALLONS OF FUEL IS USED. *TR

DIRECT IGNITION CASSETTE FAILURE...THIS CAUSES THE CAR TO SPUTTER LIKE THE ENGINE IS GOING TO DIE AND BURNS THE ELECTRICAL INSIDE OF THE DIRECT IGNITION CASSETTE. WE HAD THE CAR HOOKED UP TO THE MACHINE AND TESTED AND GOT A MISFIRE CODE (P0325) AND ONCE THE CHECK ENGINE WAS CLEARED IT WORKED AGAIN FOR A FEW MINUTES. THE CAR WILL THEN STOP OPERATING, THE ENGINE STAYS RUNNING BUT WHEN YOU TRY TO ACCELERATE THE CAR DOES NOT MOVE, GOES INTO LIMP MODE. THIS HAPPENED TO ME ON THE FREEWAY THIS MORNING AND THANKFULLY I COULD COAST TO THE SIDE OF THE ROAD. SAABSERVICES.COM SHOWS THAT A RECALL WAS ISSUED ON THIS MAKE AND MODEL BUT THE SERIAL NUMBERS ON MINE FALL OUT OF THE RANGE OF THE SERIAL NUMBERS THE RECALL COVERS. *TR

ON NUMEROUS OCCASIONS WHILE DRIVING MY VEHICLE, IT HAS REGISTERED HALF A TANK TO A QUARTER TANK OF FUEL. WHILE DRIVING, WITH NO WARNING, THE VEHICLE HAS STALLED, AND LATER WAS DETERMINED TO BE OUT OF GAS. IT HAS OCCURRED AT LEAST 4 OCCASIONS IN THE PAST 6-8 MONTHS, ALWAYS WHILE I WAS ON THE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ABRUPTLY DEPRESSED THE BRAKES TO AVOID A CRASH AND THE CONTACT STATED THAT THE SEAT BELT FAILED TO TIGHTEN AND RESTRAIN HIM PROPERLY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND FOUND THAT THE SEAT BELT UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V043000 (SEAT BELTS:FRONT:RETRACTOR)BUT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. SAAB OFFERED TO PAY FOR THE PARTS AS A GOODWILL GESTURE, BUT WOULD NOT ACKNOWLEDGE THE VEHICLE IDENTIFICATION NUMBER BEING INCLUDED IN THE RECALL. UPDATED EVOQ 06/14/11