SAAB Complaints

MY CAR WAS DAMAGED ON THE WAY TO WK BECAUSE I HIT A POT HOLE ON NEW CONSTRUCTION. WHO WOULD I TALK TO ABOUT THIS. I ALMOST HAD A BLOW OUT & IT WAS IN HEAVY TRAFFIC. THE NEW TARRED ROAD HAS A DEEP HOLE & IT'S A MATTER OF TIME BEFORE SOMEONE GETS HURT. *TR

WE HAVE A COMPLAINT REGARDING RECALL 05V399000 FOR OUR 2002 SAAB 9-5 AERO. OUR IDM SERIAL NUMBER FALLS WITHIN THOSE REQUIRED TO BE REPLACED BY THE RECALL. HOWEVER, SAAB WILL NOT REPLACE IT BECAUSE OUR VIN # DOES NOT FALL WITHIN THEIR RECALL. OUR IDM NEEDS TO BE REPLACED. THIS DOES NOT MAKE SENSE. OUR SAAB WAS DELIVERED IN GERMANY (IT IS US SPEC) TO A SERVICEMEMBER STATIONED THERE. WE BOUGHT IT USED WHILE STATIONED OVER THERE. NO RECALL NOTICES WERE SENT TO US OVER THERE. WE JUST STARTED GETTING RECALL NOTICES ONCE WE SHIPPED THE CAR TO THE STATES. WE HAD TO PROVIDE OUR CERTIFICATE OF ORIGIN TO SAAB. SAAB TOLD US THEY HAD NO IDEA OUR CAR EXISTED UNTIL WE GAVE THEM THE CERTIFICATE OF ORIGIN (WHICH SOUNDS FISHY). THIS RECALL WAS ISSUED BEFORE WE MOVED BACK TO THE STATES. OUR DEALERS SERVICE DEPARTMENT SAYS OUR IDM SERIAL NUMBER AND THE PROBLEM WITH IT FALL WITHIN THE RECALL. BUT SAAB WILL NOT REIMBURSE THEM FOR REPLACING IT. *TR

TL*THE CONTACT OWNS A 2004 SAAB 9-3. WHEN THE CONTACT ATTEMPTED TO BUCKLE HER FRONT SEAT BELT, SHE NOTICED THAT THE RETRACTOR FAILED. THIS PREVENTED THE BELT WEBBING FROM RETRACTING. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V226000 (SEAT BELTS:FRONT:RETRACTOR). IT WOULD COST APPROXIMATELY $497 TO REPLACE THE SEAT BELT RETRACTOR ASSEMBLY. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 47,000.

TL*THE CONTACT OWNS A 2004 SAAB 9-3. WHEN ATTEMPTING TO REVERSE THE VEHICLE AT 3 MPH, THE CONTACT SMELLED A BURNING RUBBER ODOR AND HEARD A LOUD NOISE. HE NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THE DEALER WOULD NOT ASSIST WITH THE REPAIRS BECAUSE THERE WERE NO RECALLS AVAILABLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 03/27/09 *BF UPDATED 04/01/09.*JB

DURING DRIVING, I EXPERIENCED INTERMITTENT FAILURES OF THE ABS SYSTEM. OVER TIME IT BECAME CONSTANT. APPARENTLY, THE ABS CONTROL MODULE HAS FAILED, AS SEEMS TO BE COMMON WITH THIS VEHICLE. THE PROBLEM CAUSES THE SPEEDOMETER TO SHUT OFF, THE ODOMETER TO STOP CLOCKING MILES, THE ABS SYSTEM TO SHUTDOWN AND THE TRACTION CONTROL SYSTEM TO SHUT OFF. *TR

MY BRAKES FAIL TO WORK AFTER STARTING MY CAR BUT ON FEB 23RD. I WAS ACCELERATING ON THE HIGHWAY AND MY CAR CONTINUED TO ACCELERATE AFTER I TOOK MY FOOT OFF THE GAS. I TRIED TO BRAKE AND THE PEDAL WAS EXTREMELY HARD TO PRESS ON. THE CAR WAS ABLE TO SLOW DOWN A BIT BUT ONCE I TOOK FOOT OFF BRAKE PEDAL THE CAR WOULD SPEED UP AGAIN. I TOOK MY CAR IN FOR SERVICE ON THE 24TH OF FEB. AND WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AND MAYBE MY FLOOR MAT CAUSED THE PROBLEM. MY CAR CONTINUES TO HAVE TROUBLE BRAKING. *TR

TL*THE CONTACT OWNS A 2002 SAAB 9-3. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE MECHANIC DISCOVERED THAT THE CATALYTIC CONVERTER RUBBED AGAINST THE OIL PAN AND CUT A 1/4 INCH GROOVE IN THE PAN. HE MOVED THE CATALYTIC CONVERTER OVER TO AVOID A MAJOR FAILURE AND REPAIRED THE OIL PAN. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER, LOCATED THREE HOURS AWAY. THE CURRENT MILEAGE WAS APPROXIMATELY 113,000 AND FAILURE MILEAGE WAS APPROXIMATELY 110,000. UPDATED 03/18/09. *LJ UPDATED 03/18/09. *JB

AFTER NOTICING AN INCREASINGLY LOUD SUSPENSION CLUNK COMING FROM THE DRIVERS SIDE FRONT WHEEL. I BROUGHT THE CAR INTO THE SAAB DEALERSHIP FOR SERVICE, I WAS TOLD THAT THE FRONT SPRING WAS SNAPPED AND BOTH FRONT NEEDED TO BE REPLACED AS THE CAR WAS NO LONGER SAFE TO DRIVE. AFTER FURTHER INVESTIGATION ON THE WEB I HAVE FOUND THERE ARE SIMILAR PROBLEMS WITH THE SPRINGS FOR THIS YEAR AND MODEL, I WAS LUCKY THAT I DID NOT EXPERIENCE AND FAILURE AT HIGH SPEED AS SOME OTHERS HAVE. I FIND THIS TO BE EXTREMELY DANGEROUS THAT THE SPRINGS ARE ROTTING AND SNAPPING AFTER ONLY A FEW YEARS. I LIVE IN THE SNOW BELT THAT IS NOTED IN THE ALREADY OPEN INVESTIGATION. ACTION# PE08052 AND EA08026. *TR

2006 SAAB 9-7X. FUEL LEVEL SENSOR FAILURE CAUSING TANK TO READ FULL WHEN EMPTY, EMPTY WHEN FUEL AND FLUCTUATES IN BETWEEN FULL AND EMPTY. THIS VEHICLE IS THE SAME PLATFORM AS A CHEVROLET TRAILBLAZER, GMC ENVOY, BUICK RAINIER. SENSOR FAILED AT 50,500 MILES WHICH IS 500 MILES OUT OF WARRANTY. THIS PROBLEM IS WIDELY REPORTED AND DOCUMENTED. *TR

TL*THE CONTACT OWNS A 1999 SAAB 9-3. WHILE DRIVING APPROXIMATELY 55 MPH IN THE SNOW, THE DRIVER'S SIDE AIR BAG SUDDENLY DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. THERE WERE NO INJURIES. LATER THAT DAY, THE AIR BAG INDICATOR ILLUMINATED. HER MECHANIC STATED THAT THE AIR BAGS WOULD NOT FUNCTION PROPERLY AND ENSURE MAXIMUM PROTECTION IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC FOR DIAGNOSTIC TESTING AND THE WIRING WAS DETERMINED TO BE THE CAUSE OF THE FAILURE. THE MANUFACTURER WOULD NOT ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE CURRENT MILEAGE WAS APPROXIMATELY 141,000 AND FAILURE MILEAGE WAS APPROXIMATELY 138,000.