SAAB Complaints

WHILE DRIVING THE VEHICLE LOST ALL POWER. THE VEHICLE WAS SENT TO THE DEALERSHIP WHO FOUND A BUNDLE OF WIRES HELD TOGETHER BY A PLASTIC BINDER WIRE CLIP. THE BUNDLE BECAME LOOSE AND A WIRE WAS EXPOSED TO AND RUBBING ON METAL. *NLM

NAR 03-24-2003 MR WHILE THE BRAKES WERE APPLIED, THE VEHICLE PULLED TO THE LEFT. THE CONSUMER SUSPECTED THERE WAS A PROBLEM IN THE STEERING. WHEN THERE VEHICLE WAS INSPECTED, THERE WERE NO ABNORMALITIES FOUND IN THE STEERING SYSTEM. THE PROBLEM HAS NOT BEEN IDENTIFIED BUT THE CONSUMER IS AFRAID THAT IF PROBLEM IS NOT FIXED IT MAY CAUSE THE VEHICLE TO LOSE CONTROL AND ENDANGER OTHERS. *CB *JB

THE VEHICLE STALLED WITHOUT WARNING, THE DEALER DIAGNOSED THE DIRECT IGNITION CASSETTE FAILED. *JB SCC

KEY WAS TOUCHED BY A BABY BOTTLE (VERY GENTLY). THE CAR SHUT OFF ON A BUSY EXPRESSWAY. LUCKILY NOBODY WAS KILLED. I WENT TO THE CAR SERVICE AND GENTLY TAPPED THE KEY AND REPRODUCED THE KEY TURNING. THE SERVICE PERSON SAID THAT WAS NORMAL! PLEASE HELP BEFORE SOME ONE IS KILLED.*JB

SAAB 93 - LINEAR - 2003 - AFTER 71 MILES THE ONBOARD COMPUTER SYSTEM DISPLAYED A WARNING LIGHT AND BUZZER - AIR BAG MALFUNCTION - CALL SAAB DEALER. - THIS WAS AFTER 24HOURS OF OWNERSHIP. THE VEHICLE IS PURCHASED.*JB

99 SAAB 93 - AT 60K MILES..NEEDED TO DEFROST THE WINDSHIELD...TURN THE VENTILATOR CONTROL AND IT SNAPPED OFF...SAAB TELLING ME THEY ISSUED DEALERS A BULLETIN ON THIS..REPAIR COST ESTIMATED BETWEEN $600 AND UP TO $2000.00 US DOLLARS...WILL ONLY WARRANTY THE REPAIR FOR 1 YEAR INFERRING THAT AT 120K MILES THIS MIGHT HAPPEN AGAIN...PERSONALLY FEEL THE ASSEMBLY IS DEFECTIVELY ENGINEERED . VERY CONCERNED ABOUT THAT THE COST TO REPAIR CAN APPROACH 1/5 THE CAR'S BLUE BOOK VALUE...VERY CONCERNED THAT THIS WILL OCCUR AGAIN AFTER BEING REPAIRED AND PUT MY SAFETLY IN JEAPORDY. *JB

SAAB REFUSES TO FOLLOW UP ON A CONFIRMED (MEDIA-PUBLISHED) RECALL ANNOUNCED IN NOV 2002 (3 MONTHS AGO) CONCERNING RANDOM AIRBAG DEPLOYMENT. SAAB CORPORATE REFUSES TO SPECIFY VINS OR GIVE ANY PLANNED RESOLUTION, AND THE SAAB DEALERS CONFIRM THAT MY CAR IS LIKELY TO BE AFFECTED, BUT NO ONE WILL TAKE ANY ACTION YET, AND SAAB IS DRAGGING THEIR FEET! ISN'T THEIR A TIME LIMIT FOR THEM TO START THIS RECALL? HOW DO WE ESCALATE THIS SITUATION, PLS?

FUEL AND VABOR LEAK, CAUSED ORDOR OF FUEL INSIDE MV AND ON OUTSIDE RIGHT REAR AREA. DEALER REPLACED PART # 54-62-288 FUEL FILLER TUBE, #48-99-621 FUELLINB235PLST AND # 79-74-546 O-RING

I AM CONTACTING YOU REGARDING SAAB CARS USA INABILITY TO NOTIFY ME OF A TIMING BELT RECALL RELATING TO CERTAIN PULLEYS. PURSUANT TO A CONVERSATION WITH MR. GRANT HESSMAN OF SAAB CARS USA (SAAB COMPLAINT # 1-57069705), I WAS NOTIFIED THAT SAAB WILL NOT PAY FOR THE PART NOW THAT IT HAS BEEN BROUGHT TO MY ATTENTION BY THE DEALER SINCE MY CAR HAS GONE OVER THE SAAB IMPOSED MILEAGE LIMIT. IT IS MY INTENTION TO DETERMINE WHY SAAB WILL NOT PAY FOR THIS PROBLEM SINCE IT IS THEIR ENGINEERING PROBLEM AND THEIR INABILITY TO NOTIFY ME OF THIS PROBLEM. THE CAR WAS PURCHASED BRAND NEW AND I HAVE TAKEN IT TO AUTHORIZED SAAB DEALERS FOR MAINTENANCE SINCE I PURCHASED THE CAR, WHICH WAS CONFIRMED BY MR. HESSMAN. IT IS DISTURBING THAT SAAB CAN VIEW RECENT MAINTENANCE INFORMATION YET CLAIM THEY DON'T HAVE ACCESS TO MY MAILING ADDRESS THAT HAS BEEN IN EFFECT FOR 6 YEARS. IT IS THIS REASON THEY CLAIM THAT I DID NOT RECEIVE THE RECALL NOTIFICATION. IT WOULD ALSO BE HELPFUL TO UNDERSTAND WHY SAAB CONTACTS ME VIA MY MAILING ADDRESS FOR SALES AND SERVICE MATERIAL YET CAN'T FOR RECALL INFORMATION.

ATT: NHTSA I HAVE A 90 TURBO CONV AND WHILE DRIVING MY LOWER A-ARM BROKE WHERE THE WELD IS. I HAVE HEARD THIS TO BE A PROBLEM WITH 900'S THAT HAVE OVER 100,000 MILES ON THEM BUT HAVE FOUND NO RECALLS. I WAS DOING 65 MPH AT THE TIME IT BROKE BUT IF THIS HAD BEEN SOMEONE ELSE OR IF I HAD BEEN GOING FASTER YOU COULD HAVE LOST CONTROL OF THE VEHICLE, LUCKILY I WAS ABLE TO PULL OVER WITH MINOR DAMAGE. THIS FAILURE DID NOT HAPPEN IN REVERSE AS MOST PEOPLE CLAIM.........IT HAPPENED WHILE MOVING FORWARD AT 65 MPH.........THIS IS MY CONCERN. IF THE ARM FATIGUES AT THE WELD STRESS POINT AND BREAKS WHILE BACKING UP JUST IMAGINE HOW BAD THE CRACK MUST BE BEFORE THIS HAPPENS. SINCE THE LOAD CAN'T BE AS GREAT ON THE ARM AS IT IS WHEN AT SPEED AND TURNING THIS IS A REAL PROBLEM THAT I WILL INVESTIGATE FURTHER. I WILL POST PIC'S AS SOON AS I GET IT BACK FROM THE SHOP. I SENT THIS E-MAIL TO SAAB CUSTOMER RELATIONS AND I'M WAITING FOR A RESPONSE WHICH I WILL FORWARD. I ALSO POSTED THIS ON SEVERAL SAAB WEBSITES. PLEASE IF ANYONE KNOWS OF SAFETY RECALLS FOR THIS LET ME KNOW, ALSO IF ANYONE KNOWS WHO TO CONTACT TO REPORT THIS I WOULD APPRECIATE A CONTACT SINCE THIS COULD LEAD TO SOMEONE GETTING HURT OR EVEN KILLED. ATT: SAAB USA I POSTED THIS ON SAABNET.COM AND HAVE HAD SEVERAL PEOPLE WITH THE SAME ISSUE E-MAIL ME. I'M ALSO GOING TO FORWARD THIS TO THE NHTSA SINCE I FEEL THIS IS A POTENTIALLY A SERIOUS PROBLEM THAT SHOULD BE FIXED WITH A RECALL. I HAVE A MORAL OBLIGATION TO INFORM OTHERS OF THIS AND WILL INVESTIGATE THIS MORE TO SEE IF ANYONE HAS BEEN SERIOUSLY HURT OR KILLED FROM THIS PROBLEM. THANKS FRANK 510-413-1663 [email protected]