SAAB Complaints

DURING ROUTINE UNDER HOOD INSPECTION, BRAKE FLUID RESERVOIR CAP WAS OBSERVED TO HAVE SPLIT INTO MULTIPLE PIECES. THIS DAMAGE, APPARENTLY HEAT RELATED, COMPROMISED THE ABILITY OF THE BRAKING SYSTEM TO MAINTAIN PRESSURE AND COULD RESULT IN LOSS OF BRAKING, CRASH, AND BODILY INJURY. VEHICLE WAS REMOVED FROM SERVICE PENDING RECEIPT OF REPLACEMENT PART. *TR

A NOISE COULD BE HEARD COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE WHEN DRIVING OVER ROUGH PORTION OF THE ROAD. VEHICLE WAS TAKEN TO REPAIR CENTER AND IT WAS DISCOVERED THE FRONT PASSENGER COIL SPRING HAD CORRODED AND SPLIT. CURRENTLY WORKING WITH DEALER TO VERIFY IF REPAIR COSTS CAN BE COVERED UNDER ANY EXTENDED WARRANTY. *TR

WHILE DRIVING AT HIGHWAY SPEED, THE ENGINE SUDDENLY STALLED. SLOWED AND STOPPED VEHICLE OFF SIDE OF ROAD. TURNED KEY TO OFF POSITION, THEN RE-STARTED VEHICLE WHEN TURNED KEY TO ON. CAR RAN FINE AFTER RE-STARTED. THIS HAS HAPPENED MULTIPLE TIMES. SUSPECT DEFECTIVE IGNITION SWITCH, BUT THIS VEHICLE IS NOT ON THE RECALL LIST. *TR

DRIVERS SIDE SEAT BELT FAILED ON A NON ACCIDENT RELATED INCIDENT. WAS REPAIRED APPROXIMATELY 2-3 YEARS AGO, HOWEVER THE PASSENGER SIDE SEAT BELT HAS SINCED FAILED. I TRIED TO GET THIS FIXED VIA THE DEALER SHIP, HOWEVER THE DEALERSHIP WAS ADAMANT ABOUT NOT PAYING FOR THE REPAIR. AS I POINTED OUT TO THE DEALERSHIP, THIS WAS A SAFETY FAILURE AND POSSIBLE LAWSUIT IF THE PASSERGER WAS KILLED IN A CAR ACCIDENT. MASSACHUSETTS REQUIRES SEAT BELT USAGE. I CONTACTED THE AG FOR MASSACHUSETTS, BUT THEY COULD NOT HELP ME. THE PASSENGER SIDE SEAT BELT IS UNREPAIRED AT THIS TIME. *TR

I WENT TO PUT NEW TIRES ON THE CAR BECAUSE OF A FLAT TIRE AND THE SERVICE GARAGE INDICATED THE FRONT COIL SPRINGS WERE BROKEN. I CALLED A SAAB DEALEARSHIP AND THAT INDICATED THAT THE PREVIOUS OWNER REPLACED THE SPRINGS BUT THE REPLACEMENT SPRINGS WERE NOT COVERED. *TR

POWER STEERING LINES UNDER THE CLAMP THAT BOLTS TO THE DRIVERS SIDE STRUT TOWER HAVE RUSTED THROUGH DUE TO MOISTURE AND VIBRATION CAUSING A LOSS IN FLUID DAMAGING THE PUMP. AFTER DOING A SEARCH I FOUND NUMEROUS POSTS ABOUT THIS SAME ISSUE ON THE TRAILBLAZER, ENVOY AND SAAB. POOR DESIGN AND LACK OF QUALITY CAUSED THE FAILURE. *TR

I JUST CALLED THE GM SAAB CUSTOMER ASSISTANCE CENTER TO ASK ABOUT THE RECENT DRIVER'S SIDE FRONT SEAT BELT RECALL. I HAD PAID FOR THAT LAST YEAR AN AM REQUESTING TO BE REIMBURSED BUT WAS TOLD I WILL HAVE TO WAIT UNTIL THE NEXT NOTICE COMES OUT SAYING THAT THEY ACTUALLY HAVE THE PARTS. IN THE NOTICE I READ THAT THEY INDICATED THE PASSENGER SIDE SEAT BELT WILL NOT BE COVERED HOWEVER IF AN ISSUE ARISES IT WILL BE COVERED. WHEN I ASKED IF SOMEONE COULD BE KILLED SINCE THIS SEAT BELT MIGHT NOT FUNCTION PROPERLY I WAS TOLD YES. WHEN I ASKED WHY IT WAS NOT THEN PART OF THE RECALL I WAS TOLD BECAUSE THEY DO NOT HAVE PARTS. THIS IS ABSOLUTELY OUTRAGEOUS THAT LIVES ARE BEING PUT AT RISK SIMPLY BECAUSE THE PARTICULAR SUPPLIER OF THESE PARTS TO GM IS OUT OF THEM. I HAD NO PROBLEM GETTING THE PART WHEN I HAD TO PAY FOR IT. THERE IS NO EXCUSE FOR TAKING A RISK LIKE THIS WITH PEOPLES LIVES AND THE DANGER OF HAVING SOMEONE USE THE PASSENGER SEAT WAS NOT MENTIONED IN THE RECALL NOTICE AND ONLY ACKNOWLEDGED WHEN I ASKED. I AM A TRAINED EMS PROVIDER AND FIND THIS COMPLETELY UNACCEPTABLE. *TR

UPON ENTERING MY VEHICLE AND STARTING IT, I ATTEMPTED TO ROLL DOWN THE DRIVERS SIDE WINDOW AND THE WINDOW BEGAN TO SMOKE AND WOULD NOT ROLL UP OR DOWN. NO TROUBLE WITH IT BEFORE HAND. *TR

DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. HAVE INVESTIGATED RECALLS AND FOUND THAT THREE PREVIOUS RECALLS DO NOT COVER THIS VIN NUMBER. HAVE BEEN UNABLE TO FIND A REPLACEMENT PART; HAVE CONTACTED A DEALERSHIP 2+ HOURS AWAY THAT WILL REPLACE THE ENTIRE SEAT AT A COST OF $650. THIS SEEMS TO BE THE ONLY ALTERNATIVE, AND HAVE ONLY OWNED THE CAR 8 MONTHS. GM SHOULD RECALL ALL AFFECTED VEHICLES, AND/OR EXPAND THE JUNE 2014 RECALL TO COVER ADDITIONAL VEHICLES. *TR

THE AUTOMATIC TENSIONING SYSTEM CABLE IN THE DRIVER'S SIDE FRONT SEAT BELT RETRACTORS BROKE. THIS CAUSED THE SAT BELT WEBBING TO BE SPOOLED OUT AND NOT RETRACT. *TR WE TOOK THE CAR TO A SAAB DEALER AND AFTER SEVERAL WEEKS THEY SAID THEY HAD NO IDEA WHEN THEY WOULD HAVE THE PARTS TOOK THE CAR TO A LOCAL REPAIR SHOP AND THEY REPLACED THE FAULTY BELT COMPONENTS. WE JUST RECEIVED A RECALL NOTICE (14222/SAAB SAFETY RECALL 15027) FROM GM ABOUT THIS PROBLEM, STATING THERE ARE NO PARTS AVAILABLE AND WILL NOTIFY US WHEN PARTS ARE AVAILABLE. HOW DO WE RECOVER THE $532 WE SPENT FIXING THIS PROBLEM 2 YEARS AGO?