SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 SATURN LS- GLENDALE, AZ
TL* THE CONTACT OWNS A 2002 SATURN LS. WHILE PUMPING FUEL INTO THE FUEL TANK, THE CONTACT NOTICED THAT FUEL WAS LEAKING OUT OF THE TANK. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE LEAKAGE SEEMED TO COME FROM THE TUBE, BUT WAS NOT COMPLETELY SURE. THE CONTACT ALSO NOTICED THAT THE BRAKE LINES WERE RUSTED. THE CONTACT RESEARCHED THE FAILURE ONLINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT ALSO STATED THAT THE SERVICE ENGINE INDICATOR WAS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN SKY- CARY, NC
TL* THE CONTACT OWNS A 2009 SATURN SKY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE CONTACT SPOKE WITH HENDRICK CHEVROLET (100 AUTO MALL DRIVE, CARY, NORTH CAROLINA 27511, PHONE (919) 439-5132) SEVERAL TIMES CONCERNING THE RECALL. THE DEALER STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT ATTEMPTED TO HAVE THE DEALER REPAIR THE RECALL; HOWEVER; THEY DEALER WAS UNABLE TO DO SO. WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE WINDSHIELD WIPER AND AIR CONDITIONING FAILED TO OPERATE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN AURA- WEST MEMPHIS, AR
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT THE SHIFT CABLE IN MY VEHICLE HAS BEEN REPLACED THREE TIMES IN THE LAST FOUR YEARS! EACH TIME IT FAILED I WAS IN THE PROCESSING OF REVERSING INTO TRAFFIC AND WHEN I WHEN I SHIFTED TO DRIVE THE TRANSMISSION CABLE SNAPPED AND THE VEHICLE CARRIED ON ROLLING BACKWARDS! I HAVE PAID FOR TWO REPAIRS MYSELF ONE WAS SHORTLY BEFORE THE RECALL, IT WAS FIXED AGAIN UNDER THE RECALLED AND IT WAS REPAIRED AGAIN LAST WEEK AT MY EXPENSE BY HOLLY CHEVROLET ON 2/12/18. THIS IS EXTREMELY DANGEROUS AND I'M JUST FORTUNATE NOT TO HAVE HIT SOMEBODY OR HAVE SOMEBODY HIT ME! ALL REPAIRS WERE COMPLETED BU HOLLY CHEVROLET ON EACH OCCASION, OF COURSE , I ALSO HAD TO PAY THE TOWING COSTS AS WELL. THE 2014 RECALL OBVIOUSLY DIDN'T WORK IF THIS HAS FAILED AGAIN. I SHOULD ADD THAT MY VEHICLE ONLY HAS 73000 MILES ON IT AND I DRIVE 20 MILES A DAY ROUND TRIP.
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- HOWELL, MI
POWER STEERING INTERMITTENTLY FAILS WHILE TURNING LEFT OR RIGHT AT LOW SPEEDS. WHEN IT FAILS IT BECOMES VERY DIFFICULT TO TURN THE STEERING WHEEL, REQUIRING SIGNIFICANT FORCE TO COMPLETE THE TURN. THIS BECOMES VERY DANGEROUS AND A MAJOR SAFETY ISSUE. REPAIRS SHOPS HAVE NOT BEEN ABLE TO DIAGNOSE THE ISSUE SINCE IT HAPPENS INTERMITTENTLY. ISSUE BEGAN TO OCCUR WITH LESS THAN 100K MIKES.
Source: NHTSA WEB SITE -
2007 SATURN VUE- FAIRDALE, ND
EACH TIME THIS OCCURRED THE VEHICLE WAS STATIONARY/BEING PARKED, ON 6-10 DIFFERENT OCCASIONS IN THE PAST 2 YEARS, THE KEY HAS GOTTEN LOCKED TIGHT IN THE IGNITION SWITCH. THIS CAUSED THE BATTERY TO RUN DOWN AND DIE ON MORE THAN A FEW OCCASIONS. ONCE THE KEY WAS FROZEN IN PLACE, AFTER THE ENGINE WAS OFF, THE KEY WOULD NOT MOVE IN ANY DIRECTION AND THE STEERING WAS LOCKED TIGHT UNABLE TO MOVE AT ALL, THE GEAR SHIFT COLUMN WAS UNABLE TO BE PUT IN PARK. OTHER TIMES THE KEY WOULD JUST BE STUCK IN THE IGNITION SWITCH AND COULD NOT BE REMOVED, REGARDLESS OF EFFORT TO REMOVE IT, ALSO NOT ALLOWING THE VEHICLE TO BE PLACE INTO THE GEAR OF PARK. THIS PROBLEM HAS CAUSE US TO ABANDON THE VEHICLE MORE THAN ONCE, THIS IS DANGEROUS & SHOULD BE ADDRESSED. I SEE OTHER RECALLS ON OTHER SATURN MODELS BUT NOT THE VUE 2007, WHICH DOES HAVE A DEFECT IN THIS AREA AND NEEDS TO BE RECALLED. FOR THE RECORD THE CAR KEY AND THE REMOTE ARE THE ONLY THINGS ON MY KEY CHAIN, SO THE WEIGHT OF THE KEY CHAIN IS NOT THE PROBLEM. THIS HAPPENED TWICE IN THE LAST 3 WEEKS.
Source: NHTSA WEB SITE -
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2008 SATURN OUTLOOK- STURGIS, MI
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE TRANSMISSION INTERMITTENTLY WOULD NOT SHIFT OUT OF GEAR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO KOOL CHEVROLET BUICK GMC (810 W CHICAGO RD, STURGIS, MI) WHERE IT WAS DETERMINED THAT THE SENSOR IN THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER REGARDING THE AIR BAG WARNING INDICATOR AND IT WAS DIAGNOSED THAT THE PASSENGER SEAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN AURA- STERLING HEIGHTS, MI
MY POWER STEERING KEEPS LOCKING UP AND THE LIGHT ON THE DASH BOARD COMES ON. IT HAS HAPPENED 3 TIMES NOW WHILE DRIVING ON A CITY STREET, THE HIGHWAY WHILE DRIVING AND WHEN EXITING IT WAS HARD TO TURN AND THE 3RD TIME WHEN I STARTED THE CAR THE LIGHT LIT UP ON THE DASHBOARD. I DO NOT HAVE A PHOTO BUT I DID STOP AT AN AUTO ZONE AND HAVE THE CODE READ. I HAVEN'T BEEN IN AN ACCIDENT YET, BUT AM AFRAID IT WILL HAPPEN.
Source: NHTSA WEB SITE -
2009 SATURN AURA- WEST LIBERTY, OH
WHILE DRIVING THE SERVICE ESC & POWER STEERING WARNING CAME ON. AT THIS POINT THE POWER STEERING STOPPED FUNCTIONING AND STEERING BECAME VERY DIFFICULT ESPECIALLY AT LOWER SPEEDS. THERE HAS BEEN A RECALL FOR THIS ISSUE FOR THIS MODEL, BUT MY VIN NUMBER IS NOT SHOWING UP AS ONE OF THE VEHICLES RECALLED EVEN THOUGH IT APPEARS TO HAVE THE PROBLEM. GM OBVIOUSLY HAS MORE DEFECTIVE PARTS INSTALLED ON ADDITIONAL VIN'S. THIS CAN BE A VERY DANGEROUS PROBLEM DEPENDING ON WHEN IT OCCURS. THE PROBLEM RESETS WHEN YOU TURN OFF THE CAR AND RESTART IT, BUT IT HAS NOW HAPPENED 4 TIMES WHILE DRIVING SINCE THE INITIAL OCCURRENCE.
Source: NHTSA WEB SITE -
2007 SATURN VUE- KIRKFIELD ONTARIO CANADA, NY
LOSS OF STEERING DUE TO MANUFACTURING DESIGN FLAW. PIN RETAINING SHAFT BELOW STEERING MOTOR FELL OUT LEAVING DRIVER WITH NO CONTROL OF VEHICLE. VEHICLE VEERED OFF ROADWAY MISSING LIGHT POLE AND FIRE HYDRANT!
Source: NHTSA WEB SITE -
2007 SATURN ION- WICHITA, KS
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO DAVIS MOORE CHEVROLET (11220 W KELLOGG, WICHITA, KS 67209), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,153. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE