SATURN Complaints

IN THE PHOTOGRAPH BELOW YOU WILL SEE THE WIPER TRANSMISSION, MADE OF PLASTIC, THAT BROKE ON MY 2003 SATURN ION AND WAS REPLACED ON MY VEHICLE ON 7/7/2017 AT MY EXPENSE OF $298. I WAS STUNNED TO LEARN THAT ANY CAR MANUFACTURER WOULD USE PLASTIC FOR ANY MOVING PART IN A VEHICLE ENGINE COMPARTMENT. I HAVE BEEN IN CONTACT WITH GENERAL MOTORS, AND AT FIRST THEY TOLD ME THERE WAS NOTHING THEY COULD DO. HOWEVER, I HAVE REQUESTED THAT THEY DO A RECALL ON THE 2003 SATURN TO REPLACE THE WIPERS TRANSMISSIONS. I HAVE ALSO BEEN TOLD NOT TO WASTE MY TIME THAT THIS IS NOT CONSIDERED A SAFETY ISSUE BY NHTSA. LET ME ASSURE YOU, IT MOST DEFINITELY IS A SAFETY ISSUE. IT IS EXTREMELY DANGEROUS TO DRIVE WITHOUT THE USE OF WIPERS WHEN IT IS POURING RAIN. THE WIPER BROKER WHILE I WAS DRIVING IN MORNING RUSH HOUR TRAFFIC WHEN I THOUGHT A ROCK HAD HIT MY WINDSHIELD. IT WASN'T A ROCK, IT WAS THE WIPER THAT HAD SLAMMED BACK INTO MY WINDSHIELD. I HAD NO CHOICE BUT TO KEEP GOING UNTIL I REACHED MY DESTINATION AT WHICH TIME I CALLED A FRIEND WHO LOANED ME THEIR CAR UNTIL I COULD GET THIS FIXED. I HAVE ALSO DONE A LITTLE BIT OF RESEARCH ON THIS AND FOUND THAT MY CAR IS NOT THE ONLY SATURN 2003 THAT HAS HAD THIS PROBLEM. THE CASE FILE NUMBERS WITH GM ARE 8-2993888661 AND 8-3078081084, WITH THE LATTER BEING THE MOST RECENT COMMUNICATION. AND, WHILE I KNOW MY CARE IS 14 YEARS OLD, THE AGE SHOULD NOT BE AN ISSUE SINCE THE WIPER TRANSMISSION IS MADE OF PLASTIC. I THANK YOU FOR YOUR CONSIDERATION OF THIS MATTER, AND IF THIS IS NOT ON YOUR LIST OF SAFETY/HAZARDOUS CONDITIONS THAT IT BE ADDED TO THE LIST.

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING ON THE INTERSTATE. WHEN THE FAILURE OCCURRED, ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE OPERATED NORMALLY UNTIL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) WAS REMEDIED. THE VEHICLE WAS TAKEN TO BILL BUCK CHEVROLET WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

I PURCHASED A 2008 SATURN OUTLOOK NEW AT MILES. THE PASSENGER AIR BAG SENSOR HAD DIFFICULTIES RIGHT OFF THE BAT.SOMETHING WITH WHERE MY KIDS WERE SITTING IN THE SEAT (TEENS). THE SENSOR WOULD GO ON AND OFF INTERMITTENTLY. AFTER SOME TIME, THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN A FEW MONTHS AGO AND THEY SAID I NEEDED TO REPLACE THE ENTIRE SENSOR FOR ABOUT $1,200. I WAS UNABLE TO DO THAT (ALSO THINKING THAT IT WOULD FAIL AGAIN). SO, WE ARE DRIVING AROUND WITH WHAT APPEARS IS NO PASSENGER SIDE AIRBAG. THERE HAVE BEEN VARIOUS SERVICE BULLETINS FOR THE AIRBAG ISSUE AND NUMEROUS ONLINE COMPLAINTS. I THINK THAT THIS WARRANTS A RECALL.

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE FAILED TO FULLY ENGAGE IN PARK. THE CONTACT HAD TO FORCE THE GEAR SHIFTER IN ORDER FOR THE VEHICLE TO FULLY ENGAGE IN PARK. THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING FOR APPROXIMATELY SIX MONTHS AND WAS BECOMING WORSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2007 SATURN SKY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MIKE ERDMAN IN MERRITT ISLAND, FLORIDA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE BEEN EXPERIENCEING PROBLEMS WITH MY IGNITION SWITCH AND SMOKE COMING FROM MY AIRBAG. ANYTIME I GET INTO MY CAR AND PUT THE KEY IN THE IGNITION, IT LOCKS AND WON'T LET ME TURN THE KEY, IT TAKES SEVERAL TRIES BEFORE IT TURNS OVER. ONCE THE CAR IS ON AND DRIVING ON CITY STREETS LIGHT SMOKE WILL COME FROM THE AIRBAG. I IMMEDIATELY WOULD PULL OVER AND STOP THE CAR AND WAIT FOR A WHILE BEFORE HEADING HOME. THIS HAS HAPPEN SEVERAL TIMES WITH IN THE LAST 2 MONTHS. I'M CONCERNED THE AIRBAG WILL DEPLOY PREMATURELY WITHOUT AN ACCIDENT. I DON'T HAVE A PHOTO OR DOCUMENTS, HOWEVER I HAVE MADE AN APPOINTMENT WITH A GMC DEALERSHIP. PLEASE LET ME KNOW IF THERE IS ADDITIONAL INFORMATION. THANK YOU

RECENTLY, WE HAVE NOTICED THE SUNROOF OF OUR OUTLOOK STARTED LEAKING INTO THE FRAME OF THE CAR. WE DON'T USE IT MUCH, SO IT WAS AN ANNOYANCE, IT WOULD DRIP WATER ON THE DRIVER'S LAP AFTER A RAIN. THEN RAINWATER STARTED LEAKING OUT OF AIRBAGS IN THE FRONT DASH AND WINDSHIELD SUPPORT AREA. STARTING TWO DAYS AGO, AFTER A RAINSTORM, THE CAR WILL REMAIN RUNNING WHEN THE KEY IS REMOVED, AND SOMETIMES THE KEY CANNOT BE REMOVED, WHETHER THE CAR IS RUNNING OR NOT. THE BATTERY ALSO DIES EVERY NIGHT, DESPITE BEING A NEW BATTERY AND REMAINING ON A CHARGER. ONLINE FORUMS STATE THE ISSUE HAS TO DO WITH WATER ACCESSING THE CIRCUIT BOARD AND FUSE AREA, ALLOWING ELECTRICAL SYSTEMS TO REMAIN OPERATING THROUGH A CROSS-FIRE OR CARBON-TRACKING, USING THE MOISTURE TO COMPLETE THE CIRCUIT. THIS IS A SAFETY HAZARD FOR MANY REASONS, NOT ONLY A POTENTIAL FIRE RISK, OR RISK OF THE VEHICLE MOVING AFTER IT'S BEEN SHUT OFF, BUT ALSO POSSIBLE DEGRADATION OF AIRBAG SYSTEMS THROUGHOUT THE DASH AND WINDSHIELD AREA.

TL* THE CONTACT OWNS A 2005 SATURN VUE. WHILE ATTEMPTING TO TURN THE KEY IN THE IGNITION, THE KEY FAILED TO TURN. ADDITIONALLY, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND SEIZED COMPLETELY AT ONE POINT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE CONTACT SPOKE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WOULD INSPECT THE VEHICLE LATER AND THE CONTACT COULD POTENTIALLY NEED A NEW STEERING WHEEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.

MY SATURN AURA TRACTION CONTROL AND ESC LIGHTS CAME ON. THE BRAKE LIGHT WOULD BE ON EVEN WHEN I AM NOT BRAKING. THIS HAPPENS WHEN NORMAL DRIVING IS TAKING PLACE.

TAKATA RECALL THERE IS SOMETHING WRONG WITH THE STRUCTURE OF THE CAR THERE IS RATTLE/VIBRATION WHEN GOING OVER 50 MPH. CAR HAS BEEN MAINTENANCE TWICE IN THE PAST 2 YEARS FOR ELECTRICAL AND BREAK PAD REPLACEMENT AND I'M STILL HAVING A VIBRATION AND RATTLE SOUND WHILE DRIVING.