SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SATURN VUE- EDEN, NC
AROUND JUNE 22, 2017HE ANTI-LOCK BRAKE SYSTEM ABS, TRACTION CONTROL TC/ESP ELEC. STABILITY, AWD ALL-WHEEL DRIVE, AND BRAKE WARNING AND INDICATOR LIGHTS STAY ON AND WILL NOT RESET ACCORDING TO THE MANUAL INDICATING THE SYSTEMS ARE NOT FUNCTIONING/POWERED ON AND/OR NOT WORKING PROPERLY. ON MAY 9, 2017 SCOTT AUTOMOTIVE PUT NEW BRAKES ON THE CAR. THEY COULD NOT GET A READING FROM THE ABS/TC CONTROL SYSTEM AND SUGGESTED TAKING IT TO A DEALER - IT WOULD NOT COMMUNICATE. A TIRE PRESSURE LIGHT CAME ON AS WELL AND LATER IN THE WEEK, CARTER AUTO REPAIR REPLACED THE TIRE PRESSURE SENSOR AND STATED WITH THE CORRECT READING EQUIPMENT THE ABS/TC STILL WAS NOT COMMUNICATING AND ALSO SUGGESTED HAVING GM PERFORM A READING. GM TECHNICIANS' ONLINE RESPONSES TO FORUM COMPLAINTS OF 2008 SATURN VUE (AND OTHER MODELS) STABILITY TRACK SYSTEM AND TRANSMISSION ISSUES LEAD ME TO BELIEVE GM IS AWARE OF THE PROBLEMS BUT HAVE YET TO TAKE RECALL ACTION TO ADDRESS THEM. THE VEHICLE RUNS THROUGH A SELF-CHECK OF THE SENSORS WHEN THE CAR IS PARKED WITH ONLY THE AWD LIGHT BLINKING AND THE NORMAL ALL LIGHTS FLASH ON THE DASH AND THEN THE BRAKE, ABS, BOTH TC/ESP LIGHTS COME ON AND STAY ON AND THE AWD LIGHT CONTINUES TO BLINK. FROM WHAT I HAVE READ, THE TRACTION CONTROL/ELECTRONIC STABILITY AND ABS ARE NOT ON AND WORKING SO I AM HOPING WHEN I TAKE THE CAR TO GM ON WEDNESDAY THEY WILL OFFER TO REPLACE THE VEHICLE BECAUSE I PURCHASED THIS VEHICLE FOR MY MOTHER BECAUSE IT HAS A 5-STAR SAFETY RATING AND IT IS NO LONGER SAFE FOR HER TO DRIVE IF SHE IS IN AN ACCIDENT AND THE BRAKES LOCK UP AND SHE SKIDS ACROSS THE HIGHWAY.
Source: NHTSA WEB SITE -
2003 SATURN VUE- EAST PITTSBURGH, PA
SO I BOUGHT THIS CAR FROM SOMEONE ON CRAIGSLIST AND WAS TOLD THE CAR WAS IN GREAT SHAPE AND THE HISTORY REPORT MENTIONED A POSSIBLE TRANSMISSION ISSUES BUT I WAS ALSO TOLD THE TRANSMISSION WAS REPLACED NOT TOO LONG AGO BY THE OWNER WHO HAD THE CAR BEFORE THE GUY I BOUGHT IT FROM. WELL AFTER HAVING THE CAR FOR 2 DAYS, THE SUBFRAME CRACKED WHICH WAS A $700 FIX AND TOOK ME MONTHS TO COME UP WITH THE MONEY AND MY CAR WAS NOT DRIVEABLE AT THE TIME. I GOT THE VUE FROM THE SHOP MAYBE 2 WEEKS AGO AND NOW THE TRANSMISSION IS GOING. WHEN I PUT THE CAR IN REVERSE IT EITHER DOESN'T MOVE OR GIVES ME A LOT OF TROUBLE MOVING. WHEN I POP IT INTO DRIVE IT EITHER DOESN'T MOVE, GIVES ME TROUBLE MOVING, GOES INTO REVERSE, OR WILL MAKE A LOUD NOISE AND JERK AGGRESSIVELY BEFORE DRIVING. I TOOK THE CAR TO GET LOOKED AT AND WAS TOLD IT HAD ONE OF THE ORIGINAL CVT SATURN TRANSMISSIONS AND IT WILL NEED REPLACED. THE PROBLEM IS THE TRANSMISSION IS NEAR IMPOSSIBLE TO FIND AND COST MOST THAN THE CAR IS WORTH AND MORE THAN I EVEN PAID FOR THE CAR, ACCORDING TO THE MECHANICS I TOOK THE CAR TO. APPARENTLY THIS IS A COMMON PROBLEM AND EVEN CAUSED A LAWSUIT WITH SATURN AND GM. SINCE THE PROBLEM IS WITH THE TYPE OF ENGINE SATURN USED, I DIDN'T KNOW IF I COULD GET IT REPLACED LIKE MOST OF THE PEOPLE IN THE LAWSUIT DID. I AM A BROKE AND STRUGGLING COLLEGE STUDENT AND OTHER THAN THE TRANSMISSION THIS CAR IS IN GREAT CONDITION. I AM WORRIED I WILL BE DRIVING TI ONE DAY AND THE CAR WILL STOP WORKING AND I'LL CRASH.
Source: NHTSA WEB SITE -
2005 SATURN ION- LONG BEACH, CA
CAR STOPPED IN MIDDLE OF STREET WHILE GOING OVER A DIP AT 25MPH AND SPEEDOMETER WENT UP TO 50MPH AFTER COMING TO A COMPLETE STOP AND VEHICLE WOULDN'T MOVE. BUT IF YOU PUT VEHICLE INTO DRIVE IT WILL SHOW AS IF YOU ARE GOING 20MPH WHILE YOU JUST BARLEY PUT IT INTO DRIVE.
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- SAVANNAH, GA
MY SATURN 2008 ENGINE LIGHT IS FLASHING AND MY SUV IS RUNNING BAD, MY AIRBAG SERVICE LIGHT IS ON AND MY TRACTION LIGHT IS ALSO ON.
Source: NHTSA WEB SITE -
2008 SATURN SKY- HEATHROW, FL
TEMPERATURE ON AC WILL GO TO FULL HOT WHEN THE TEMPERATURE CONTROL IS TURNED ONE CLICK OFF OF COLD. I UNDERSTAND THAT THERE IS AN UPDATE PIC (PIC4995A) RELATED TO THIS PROBLEM. DOES THIS MEAN A RECALL HAS BEEN ISSUED OR THAT THIS PART WOULD BE RELPACED FREE OF CHARGE?
Source: NHTSA WEB SITE -
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2008 SATURN ASTRA- SAN JOSE, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) FOR THE FRONTAL DRIVER SIDE AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ST CLAIRE CADILLAC, LOCATED ON 3737 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WHERE THE CONTACT WAS INFORMED THAT THE RECALL REMEDY PART WAS NOT AVAILABLE; HOWEVER, THEY WOULD ORDER THE PART. THE CONTACT HAD AN APPOINTMENT SCHEDULED, BUT IT WAS CANCELLED BY THE DEALER ONE DAY PRIOR. THE CONTACT WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,773. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- PLYMOUTH, MA
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHEN THE DRIVER'S SIDE DOOR WAS OPENED, THERE WAS A PUDDLE OF WATER IN THE AREA WHERE THE FLOOR MAT, ACCELERATOR PEDAL, AND BRAKE PEDAL WERE LOCATED. THE CONTACT USED A WET VAC AND DRAINED THE WATER OUT. THE CONTACT DROVE THE VEHICLE TO THE DEALER (MARTY'S GMC IN KINGSTON, MASSACHUSETTS) WHERE THE SUN ROOF DRAINAGE LINES AND RADIO WERE REPLACED. THE VEHICLE WAS TAKEN TO THE MARTY'S GMC DEALER FOR WATER INTRUSION A TOTAL OF FOUR TIMES, BUT THE FAILURE WAS NEVER RESOLVED. DURING THE LAST FAILURE, THE BATTERY THAT WAS LOCATED UNDER THE REAR SEAT WAS BURIED UNDER FOUR INCHES OF WATER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN SKY- FORT WORTH, TX
TL* THE CONTACT OWNS A 2008 SATURN SKY. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED FROM THE VEHICLE. THE FAILURE PREVIOUSLY OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LOUISVILLE HAWKEYE CHEVROLET WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN ION- MARIANNA, FL
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, HE NOTICED AN ABNORMAL FUEL ODOR WITHOUT WARNING. IN ADDITION, ONCE THE CONTACT REACHED HIS DESTINATION HE OBSERVED FUEL LEAKING OUT FROM UNDER THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- PHOENIX, AZ
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY WOULD FAIL TO RELEASE FROM THE IGNITION WHEN THE VEHICLE WAS TURNED OFF. THE CONTACT ALSO STATED THAT SOMETIMES WHEN CLICKING THE DOOR LOCK SWITCH ON AND OFF, WHEN STRAIGHTENING THE STEERING WHEEL OR DEPRESSING THE BRAKE PEDAL, THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,368.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE