SATURN Complaints

TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE REVERSING AT 3 MPH, THE CONTACT NOTICED A FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL LINES DUE TO THE MATERIAL IN THE FUEL LINES HAVING ROTTED AND FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SPOKE TO HERB CHAMBERS CADILLAC OF WARWICK LOCATED AT 1511 BALD HILL RD, WARWICK, RI 02886, WHO ADVISED THE CONTACT TO TOW THE VEHICLE OVER TO HAVE IT DIAGNOSED UNDER A POTENTIAL WARRANTY EXTENSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,656.

TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING UNKNOWN SPEEDS, FUEL LEAKED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (KLEIN CHEVROLET BUICK LOCATED AR 111 W MADISON ST CLINTONVILLE, WI 54929 715-309-5708), BUT COULD NOT BE SERVICED BECAUSE THE FUEL PUMP MODULE NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,272.

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER COMPLETELY. THE VEHICLE VEERED TO THE RIGHT SIDE OF THE ROAD AND CAME TO A ROLLING STOP. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED IN MAY OF 2014 PER NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM) AT A UNKNOWN DEALER, BUT THE FAILURE RECURRED. GENERAL MOTORS WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VEHICLE WAS UNDER A TWELVE MONTH WARRANTY, WHICH EXPIRED IN APRIL OF 2015. THE FAILURE MILEAGE WAS 112,246.

WE KEPT GETTING A SERVICE AIRBAG WARNING, TOOK IT TO A SATURN CERTIFIED MECHANIC AND HE SAID THE PASSENGER SENSOR IN THE SEAT IS BAD AND COULD PREVENT THE AIRBAG FROM INFLATING IN THE EVENT OF AN IMPACT. WONDERING WHY SINCE HE SAID THIS IS A KNOWN PROBLEM THAT THERE HASN'T BEEN A RECALL. ALSO, THE AUXILIARY AMPLIFIER WENT BAD... HE THINKS THIS IS FROM A LEAK, AND THE WAY THE WIRING HARNESS WAS DONE APPARENTLY WATER GETS INTO IT AND SHORTS THE AMP. ANOTHER KNOWN PROBLEM HE SAID... UNFORTUNATELY, ALL WARNING/SAFETY CHIMES DO NOT SOUND BECAUSE OF THIS AND ALL THE SPEAKERS DON'T WORK EXCEPT FOR THE FRONT TWEETERS.

I WENT TO A GM DEALERSHIP IN JUNE OF 2016 TO HAVE THE IGNITION SWITCH REPLACED DUE TO THE RECALL. IT'S BEEN EXACTLY A YEAR AND HAVE STARTED HAVING SEVERE ISSUES WITH MY NEW IGNITION SWITCH SUCH AS, THE STEERING WILL LOCKS AND I TRY TO TURN THE KEY AND THE IGNITION SWITCH LOCKS TO THE POINT THAT I CAN NOT GET IT UNLOCKED. I WAS STRANDED AT A SHOPPING CENTER DUE TO THIS PROBLEM I ATTEMPTED TO GET THE IGNITION SWITCH TO UNLOCK FOR OVER A HALF AN HOUR AND WAS UNSUCCESSFUL. ALSO MY KEY WHICH WAS BRAND NEW LAST JUNE HAS HAD ALL OF THE SILVER METAL COATING SCRAPED OFF OF IT BY MY IGNITION SWITCH. I NOW HAVE BEEN HAVING TO START MY CAR BEFORE ENTERING THE VEHICLE SO THE STEERING WHEEL DOES NOT LOCK OTHERWISE IT'S ALMOST IMPOSSIBLE TO GET IT UNLOCKED. CAR WAS PARKED AND OFF WHEN THIS HAPPENS.

TL* THE CONTACT OWNS A 2007 SATURN SKY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SINGH CHEVROLET WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SINGH CHEVROLET CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT REIMBURSEMENT WAS ON TEMPORARY HOLD BECAUSE THERE WAS NO PERMANENT REMEDY. THE MANUFACTURER DID NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR HAS A STANDARD TRANSMISSION AND THE CLUTCH PEDAL ASSEMBLY FAILED CAUSING DANGEROUS AND DIFFICULT SHIFTING BETWEEN GEARS. THE END OF THE CLUTCH PEDAL ASSEMBLY IS PLASTIC AND IT BROKE AT THE JUNCTURE WHERE IT MEETS THE TRANSMISSION. UNBELIEVABLY, GENERAL MOTORS (GM) KNEW OF THE PROBLEM BUT TOOK NO REMEDIAL ACTION. COMPLAINT LETTERS ON THE INTERNET CLEARLY SHOW GM HAS KNOWN ABOUT THE PROBLEM FOR AWHILE BUT TAKEN NO ACTION. IT COST ME $609.74 TO HAVE THE SAFETY PROBLEM FIXED. I REPORTED IT TO GM AND ASKED TO BE REIMBURSED. THIS IS DANGEROUS: I HAD GREAT DIFFICULTY SHIFTING BETWEEN GEARS & ALMOST GOT RUN OVER BY OTHER MOTORISTS WHEN THERE WAS A DELAY IN LOCATING THE NEXT GEAR. GM SHOULD TAKE ACTION ON THIS BEFORE SOMEONE GETS KILLED.

TAKATA RECALL CAMPAIGN ID NUMBER 16V063. WE GOT NOTIFIED OF THE SATURN ASTRA RECALL IN FEBRUARY OF 2016, WE GOT THE LETTER STATING THE FIX HAS ARRIVED IN APRIL OF 2017. THAT'S 14 MONTHS OF NO WORD AND DRIVING AN UN-SAFE VEHICLE, THAT THE RECALL NOTICE ITSELF SAYS, " IN THE EVEN OF AN INFILTRATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULTING IN INJURY OR DEATH TO VEHICLE OCCUPANTS." IT'S FAIRLY WORRYING THAT IT TOOK 12 MONTHS TO GET A PART TO CUSTOMERS THAT COULD END UP KILLING PEOPLE. BUT IF I EVEN SCRATCH THE PAINT OF A LEASED CAR THEY WILL JUMP ALL OVER IT IN ASSESSING A PENALTY. RIDICULOUS.

35R WAVED PLATE BROKE AND DAMAGED TRANSMISSION INTERNAL COMPONENTS. ALSO DAMAGED TEAMS CASE. INDEPENANT SHOP SUGGESTED I TAKE THI CAR TO GM DEALER AS THIS IS HAPPENING ON OTHER VEHICLES WITH 6 SPEED ELECTRONIC CONTROLLED TRANSMISSIONS. GM DEALER TOLD ME THERE WAS A SERVICE ACTION AGAINST THIS TRANSMISSION WITH A 6 CYLINDER ENGINE, BUT MY CAR HAS A 4 CYLINDER ENGINE AND GM COULD NOT OFFER ANY ASSISTANCE.. GM CUSTOMER SERVICE REPRESENTATIVE SUGGESTED I CONTACT NHTSA WITH MY CONCERN OF DEFECTIVE TRANSMISSION IN VEHICLE. MY CAR HAS 41883 MILES AT TIME OF TRANSMISSION REPLACEMENT. WHEN WAVED PLATE SHATTERED, I WAS DRIVING ON I-94 WEST BOUND AT 55 MPH, CAUSING THE VEHICLE INTO LUMP MODE AS I BRAKED FOR TRAFFIC. I WAS FORTUNATE THAT I WAS NOT HIT BY THE PICK UP TRUCK BEHIND ME AS HE CHANGED LANES TO PASS.. CAR WAS REPAIRED AT GORDON CHEVROLET IN GARDEN CITY, MI 48135. CUSTOMER NUMBER 2440373, INVOICE NUMBER 21573.

TL* THE CONTACT OWNS A 2007 SATURN SKY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH THREE DEALERS IN ROCHESTER, NY (1. BOB JOHNSON CHEVROLET, 2. DOYLE CHEVROLET, AND 3. HOSELTON CHEVROLET). NONE OF THE DEALERS NOR THE MANUFACTURER KNEW THE PART NUMBER THAT NEEDED TO BE ORDERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.