SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 SATURN LS- SAN JOSE, CA
I LOST POWER AT HIGHWAY SPEEDS AND AT FULL THROTTLE THERE WAS NO ACCELERATION. IT MADE A LOUD BOOM LIKE A BACKFIRE AND A LARGE PIECE OF MATERIAL THAT LOOKED FIBERGLASS MATTING AND ROCKS BLEW OUT OF THE EXHAUST. THE CAR ACCELERATED FINE FOR ABOUT 15 MILES THEN STARTED TO BOG DOWN AGAIN. SHUT OFF VEHICLE AND TRIED TO RESTART UNSUCCESSFUL, WAITED A FEW HOURS THEN CAR RESTARTED WITH NO ISSUES RAN VEHICLE OFF AND ON OVER A THREE DAY PERIOD, THAT IS WHEN IT STARTED MALFUNCTIONING AGAIN WITH VERY ROUGH IDLE, ALMOST DIES, EXTREME LOSS OF POWER W/ALMOST NO ACCELERATION AT FULL THROTTLE. CONTACTED MECHANIC THE VEHICLE RESONATOR WAS EXPANDED TO THE POINT OF SPLITTING THE SEAM, HE REMOVED THE RESONATOR TO FIND ALL THE FIBER PACKING GONE AND THE RESONATOR PACKED WITH WHAT LOOKED LIKE ROCKS. HE STATED THE BITS THAT LOOKED LIKE ROCKS WERE PART OF THE CATALYTIC CONVERTER PACKING THAT HAD BEEN HEATED ABOVE THE LIMITS OF THE MATERIAL. THE DISINTEGRATED MATERIAL MADE A BLOCKAGE IN THE RESONATOR NOT ALLOWING THE EXHAUST GASSES TO FLOW HE CHECKED FOR TSB'S AND RECALL CAMPAIGNS AND FOUND CAMP # 03V231000 ACTION # 03033 RECALL # 03-C-06 (ELECTRICAL SYSTEM IGNITION CONTROL MODULE) AND CAMP # 07V519000 ACTION # EA06009 RECALL # 06074. (ENG. TIMING CHAIN) CALLED GM RECALL CENTER GIVEN CASE #8-2430110427 PER BRANDY SHE IS GETTING MANY CALLS ON THIS, SHE SHOWS ONLY THE RECALL 03-C-06 ONLY AND SHE IS TO DENY ANY ADDITIONAL CLAIMS EVEN THOUGH THEY REPLACED THE PART WITH THE SAME PART THAT WAS RECALLED TO BEGIN WITH. INVESTIGATED RECALL # 06074 AND FOUND THAT DID NOT INCLUDE THE 2002 SATURN L SERIES HOWEVER PER MY MECHANIC BOTH RECALLS ARE CONTRIBUTING FACTORS WITH THE OUTSTANDING ISSUES WITH MY VEHICLE. THE CAR IS UNSAFE TO DRIVE. THE 2002 SATURN L SERIES SHOULD NOT BE ON THE ROAD AND IT SHOULDN'T TAKE AN ACCIDENT OR A DEATH BEFORE YOU PEOPLE DECIDE TO RECALL THESE VEHICLES.
Source: NHTSA WEB SITE -
2003 SATURN VUE- MIAMI, FL
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE IN PARK, THE VEHICLE ROLLED DOWN THE STREET AND STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN AURA- SIMI VALLEY, CA
THE CROSS MEMBER ON THE DRIVER'S SEAT HAS BROKEN CAUSING THE SEAT TO LEAN TOWARDS THE CENTER CONSOLE. SEAT IS VERY UNSTABLE AND DANGEROUS.
Source: NHTSA WEB SITE -
2001 SATURN LS- BEAR, DE
GAS FUMES ARE COMING FROM THE REAR OF THE VEHICLE. A MECHANIC TOLD ME THAT THE PLASTIC GAS TANK HAS A SMALL CRACK. GASS APPEARS TO BE VAPORIZING. THERE IS NO LEAKAGE OF LIQID GAS THAT CAN BE IDENTIFIED. GAS VAPOR PERMEATES THAT INTERIOR TO VARYING DEGREE BUT IS USUALLY EVIDENT ON THE VEHICLE EXTERIOR. I CANT RULL OUT THAT THE LEAK MAY ORIGINATE FROM A RUPTURED LINE, FITTING, OR FAILED FILTER. AVAILABILITY OF NEW OEM FUEL TANKS IS A PROBLEM PROBABLY RELATED TO THE DISCONTINUATION OF THE SATURN LINE BY GM. I HAVE READ SEVERAL OTHER ACCOUNTS OF SATURN GAS LEAKS ON INTERNET BULLETIN BOARDS. GIVEN THE POTENTIAL CATASTROPHIC CONSEQUENCES INCLUDING PROPERTY LOSS AND HUMAN INJURY AND DEATH, THE GOVERNMENT SHOULD LAUNCH AN INVESTIGATION TO IDENTIFY THE DEFECTIVE COMPONENT (S) AND INITIATE A RECALL TO CORRECT THE PROBLEM. OF ALL THE VEHICLES I HAVE OWNED THIS IS THE ONLY ONE WHERE IN THE FACE OF MULTIPLE REPORTS BY CONSUMERS OF GAS ODORS/LEAKS FROM THE SATURN L SERIES, NO ACTION HAS BEEN TAKEN TO INVESTIGATE AND INITIATE A RECALL. THIS IS A PROBLEM OF THE HIGHEST ORDER. INVESTIGATION SHOULD BE FAST TRACKED AND RELIEF SHOULD BE GRANTED TO SATURN OWNERS WHO HAVE TO SHOULDER THE BURDEN OF REPAIRING/REPLACING UNSAFE FUEL SYSTEM COMPONENTS.
Source: NHTSA WEB SITE -
2008 SATURN AURA- FREEHOLD, NJ
THE EXTERIOR BRAKE LIGHTS COME ON WHEN NOT TOUCHED AND GO OFF WHEN THE BRAKE IS APPLIED. I CALL GM AND THEY TOLD ME MY VIN NUMBER WAS NOT ON A RECALL, BUT IT SEEMS THERE WAS A RECALL FOR THIS PROBLEM.
Source: NHTSA WEB SITE -
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2008 SATURN SKY- POWHATAN, VA
MY CARS AIR BAG LIGHT CAME ON I TOOK IT TO THE DEALER AND IT WOULD NOT PASS STATE INSPECTION DUE TO THE PASSENGER MODULE SENSOR. I HAD TO PAY OVER 900 DOLLARS TO GET IT FIXED. I HAVE HEARD MULTIPLY PEOPLE COMPLAINING ABOUT THE SAME ISSUE. THEREFORE I THINK THERE SHOULD BE A RECALL. I DID NOTHING TO CAUSE THIS FAILURE TO HAPPEN YET I AM RESPONSIBLE TO PAY FOR IT.
Source: NHTSA WEB SITE -
2004 SATURN VUE- VANCOVER, WA
THE IGNITION RECALL HAS BEEN COMPLETED AND NOW IT'S DOING THE SAME THING WHERE THE KEY CAN BE PULLED OUT IN THE RUNNING POSITION.
Source: NHTSA WEB SITE -
2008 SATURN ASTRA- LANDENBERG, PA
TAKATA RECALL SATURN LETTER OF THE RECALL NOTICE FOR THE TAKATA AIR BAG REPLACEMENT IS DATED MARCH 2016. VISITED THE AUTHORIZED SATURN REPAIR CENTER, PORTER CHEVROLET NEWARK DELAWARE FOR THE SECOND TIME OCTOBER 2ND 2016 TO FIND OUT IF THE REPLACEMENT OF THE AIR BAG CAN NOW BE DONE. THE SERVICE ADVISOR, JOHN SMASHEY ADVISED THEY HAVE NOT RECEIVED THE PARTS AND HAS NO INFORMATION IDENTIFYING WHEN THEY WILL BE AVAILABLE. AFTER 7 MONTHS WE ARE NO CLOSER TO RESOLVING THIS DANGEROUS SITUATION
Source: NHTSA WEB SITE -
2007 SATURN ION- RANCHO CUCAMONGA, CA
LOSS OF POWER STEERING AGAIN. THIS WILL BE MY THIRD RECALL REPLACEMENT PART. POWER STEERING HAS FAILED AND REPAIRED BY 2 GM DEALERSHIPS. GM SUGGESTED FOR SAFETY REASONS TOWING CAR WOULD BE ADVISED BUT GUESS WHO HAS TO PAY FOR THE TOWING ME NOT GM WHO MANUFACTURER UNSAFE VEHICLES. NHTSA YOU'VE LOST INTEREST IN HELPING AND MOVED ON TO THE NEXT MANUFACTURER AIR BAG PROBLEM. I NOW UNDERSTAND WHAT RISK MEANS. MY CAR FALLS IN THAT RISK PERCENTAGE.
Source: NHTSA WEB SITE -
2006 SATURN ION- SEVIERVILLE, TN
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 45 MPH, A CLICKING NOISE WAS HEARD AND THE STEERING WHEEL SEIZED, THE SPEEDOMETER GAUGES FLUCTUATED, AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE