SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN ION- RALEIGH, NC
ENGINE FAILED AT 125,000 MILES. ENGINE SPECIALIST DETERMINED CYLINDER #4 OIL STARVATION AS THE CAUSE. OIL CHANGE INTERVALS HAVE ALWAYS BEEN APPROXIMATELY 7500 MILES. ENGINE STALLED OUT AND WOULD NOT CRANK TO RESTART. ENGINE WILL NEED TO BE REPLACED. COST: APPROXIMATELY $4,000.
Source: NHTSA WEB SITE -
2006 SATURN ION- AULANDER, NC
WHEN YOU TURN THE IGNITION KEY TO THE OFF POSITION SOMETIMES YOU CAN NOT REMOVE THE KEY AND WHEN YOU CAN NOT REMOVE THE KEY YOU CAN NOT OPEN THE DOORS BECAUSE IT HAS AUTOMATIC DOOR LOCKS WHEN YOU PUT THE CAR IN GEAR TO MOVE. WHEN THIS HAPPENS YOU MUST RESTART THE CAR UNTIL THE IGNITION RELEASES THE KEY, WHICH PUTS UNDO WEAR AND TEAR ON THE STARTER AND SYSTEM. I HAVE TAKEN IT TO A SHOP THREE TIMES TO HAVE IT REPAIRED BUT THEY SAY THEY CAN NOT FIND ANY PROBLEM. SO THEY KEPT THE CAR A WEEK TO TRY TO FIND THE PROBLEM. I JUST LEARNED THAT THE SHOP I AM TAKING IT TO HAS ALL THE APPEARANCE OF A DEALERSHIP BUT THEY ARE NOT A DEALERSHIP.
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- GLENPOOL, OK
DRIVING LATE ONE NIGHT WHEN MY LOW BEAM LIGHTS STOPPED WORKING, I WAS LEFT WITH MY HIGH BEAM LIGHTS AND MY FOG LIGHTS ONLY. ENDED UP GETTING PULLED OVER BY A POLICE OFFICER ON MY WAY HOME, WHO ADVISED THAT IT IS A COMMON PROBLEM WITH THE WIRING IN SIMILAR VEHICLES.AFTER WRITING ME A WARNING, I WENT HOME WITH LITTLE LIGHT FOR DRIVING. WOKE UP THIS MORNING, ATTEMPTED TO CHECK FUSES AND BULBS, NO ISSUES NOTED. CAN SMELL A BURNT WIRE SMELL NEAR HEADLIGHT. DID MY RESEARCH AND APPARENTLY IS IS A VERY COMMON PROBLEM INDEED. PLEASE RECALL HEADLIGHT WIRING HARNESSES.
Source: NHTSA WEB SITE -
2007 SATURN VUE- SAN LUIS OBISPO, CA
WE WERE PASSING A TRUCK, THEN THE THROTTLE STUCK AND THE VEHICLE WOULD NOT SLOW DOWN , WE FINALLY GOT IT IN NEUTRAL AND PULLED OVER. THIS WAS VERY SCARY. AND NOW MY ELECTRICAL IS ALL MESSED UP. I AM SCARED TO DRIVE IT. I DON"T HAVE THE MONEY TO GET IT REPAIRED. I NOW HAVE TO TAKE THE BUS OR BUM A RIDE. I PAID $6500 FOR THIS CAR.. ANY CHANCE I CAN GET HELP FROM GM. I REALLY LIKE THE CAR. BUT FEEL IT IS TO DANGER OUS TO DRIVE. I AM A 24 YEAR OLD SINGLE MOM. HELP! THANKS. HANNAH GRISEDALE.
Source: NHTSA WEB SITE -
2000 SATURN LS- FORT MEYERS, FL
TL* THE CONTACT OWNS A 2000 SATURN LS. WHILE DRIVING 70 MPH, THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THAT THERE WAS AN INTERNAL FAILURE WHERE THE TIMING BELT PREMATURELY FRACTURED INTO THE MOTOR AND FRACTURED THE VALVES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 SATURN ASTRA- AUSTIN, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SATURN ASTRA. WHILE DRIVING APPROXIMATELY 15 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILURE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFT BUSHING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN OUTLOOK- STOCKBRIDGE, GA
DRIVERS SIDE HEADLIGHT IS DIM. DOES NOT EVEN PUT LIGHT ON THE ROAD. PASSENGERS SIDE HEADLIGHT IS BRIGHT BUT GOES ON AND OFF AT RANDOM TIMES. WHEN I'M DRIVING DOWN THE ROAD AT NIGHT BOTH OF THEM WORK THEN THE PASSENGERS SIDE GOES OUT COMPLETELY AND BECAUSE THE DRIVERS SIDE IS SO DIM I CAN'T SEE
Source: NHTSA WEB SITE -
2008 SATURN VUE- BLAINE, MN
MY TRANSMISSION WAVE PLATE SHATTERED IN MY 2008 SATURN VUE. I WAS DRIVING HOME WHEN THE WAVE PLATE SHATTERED. I HAD THE VEHICLE FIXED AT A THIRD PARTY AUTO SHOP AS I WAS NOT AWARE THAT GM HAD EXTENDED THE TRANSMISSION WARRANTY TO 3/20/2018 OR 120,055 MILES WHICH EVER OCCURRED FIRST. MY WAVE PLATE BROKE ON 5/24/2016 AT 79167 MILES ON THE VEHICLE. I HAVE DENIED REIMBURSEMENT SATING I DID NOT SUBMIT BY RECEIPTS BY THE EXPATRIATION DATE. WHEN I INQUIRED ON WHAT THAT DATE WAS I WAS INFORMED THEY HAD NO IDEA. I WILL CONTINUE TO FIGHT THIS UNTIL I AM RIGHTFULLY REIMBURSED FOR THESE REPAIRS PER THE EXTENDED TRANSMISSION WARRANTY THAT GM PUT OUT FOR THE KNOWN WAVE PLATE ISSUE. I HAVE ATTACHED MY ORIGINAL EMAIL CHAIN WITH SATURN/GM CUSTOMER SERVICE THAT INDICATES THE EXTEND TRANSMISSION WARRANTY DATE AND MILEAGE AND THE MY VEHICLES VIN QUALIFIED, MY RECONSIDERATION LETTER AFTER FIRST DENIAL AND RECEIPT OF THE REPAIR WORK THAT WAS COMPLETED. ALL I AM LOOKING FOR IS TO RIGHTFULLY REIMBURSED BY GM FOR THE EXTENDED TRANSMISSION WARRANTY THEY PUT IN PLACE FOR A KNOWN ISSUE WITH THERE VEHICLES.
Source: NHTSA WEB SITE -
2007 SATURN SKY- WEST BABYLON, NY
TL* THE CONTACT OWNS A 2007 SATURN SKY. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN VUE- FAIR PLAY, SC
THE KEY STUCK IN THE KEY LOCK CYLINDER AND WOULD NOT TURN. THE SATURN VUE 08 HAD TO BE TOWED TO THE DEALER, AND THE KEY LOCK CYLINDER DRILLED OUT AND REPLACED. THE NEW KEY LOCK ASSEMBLY IS PERFORMING SIMILAR TO THE ONE THAT FAILED. THE KEY STICKS IN THE CYLINDER AND REQUIRES 4 OR 5 TRIES TO TURN THE IGNITION ON. IT WILL NOT PULL OUT EASILY, BUT JAMS AT THE INSIDE EDGE WHERE THE METAL SHANK OF THE KEY MEETS THE BLACK PLASTIC KEY CASING. THE NEW KEY LOCK ASSEMBLY METAL COVER ON THE STEERING COLUMN APPEARS TO BE CATCHING, AND SHOWS BENDING. THE NEW KEY SHOWS SEVERE SCRATCHES. THE REPLACEMENT KEY LOCK ASSEMBLY SILVER RECTANGULAR OPENING WHERE ONE INSERTS THE KEY DOES NOT APPEAR TO BE STURDY ENOUGH, AND IT BENDS EASILY CAUSING THE KEY TO CATCH. THE PROBLEM IS PROGRESSING, AND THE KEY IS STARTING TO STICK AS BEFORE, MAKING IT IMPOSSIBLE TO TURN AND START THE CAR. THIS HAS HAPPENED IN A POORLY LIT PARKING LOT, IN LINE AT DRIVE THROUGHS, AND AT THE FILLING STATION. THE PROBLEM IS WORSENING. THE DEALER PROMISED THAT THE INITIAL $700-PLUS REPAIR IS UNDER WARRANTY, BUT DID NOT KEEP THE SCHEDULED REPAIR DATE.
Source: NHTSA WEB SITE