SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SATURN ION
    - DAVENPORT, NY

    A WEEK AGO, MY CAR WOULDN'T START ON THE FIRST TRY, BUT DID START ON THE SECOND. AS I DROVE AROUND TOWN THAT DAY RUNNING ERRANDS (MULTIPLE STOPS/STARTS), I BEGAN TO SMELL GAS AS I WALKED AROUND THE BACK OF THE CAR. THE NEXT TIME I DROVE THE CAR WAS 3 DAYS AGO; EVERY TIME I TRIED TO START THE CAR IT TOOK 2 TRIES, AND THE GAS SMELL NEAR THE BACK OF THE CAR WAS WORSE. I ALSO BEGAN TO SMELL A STRONG GAS SMELL AS I LOADED BAGS INTO THE TRUNK. YESTERDAY, I EXPERIENCED ALL OF THOSE ISSUES, PLUS I HAD TO DRIVE WITH THE WINDOWS OPEN BECAUSE THE GAS SMELL WAS NOW VERY BAD INSIDE THE CAR. WHEN I PARKED AT THE SUPERMARKET, I WAS ABLE TO SEE A SMALL AMOUNT OF GAS ON THE RAIN-WET PAVEMENT, COMING FROM JUST AHEAD OF THE REAR DRIVER SIDE TIRE. THE PROGRESSION OF THE LEAK WAS FAST - OVER 7 DAYS, AND ONLY ABOUT 70 MILES DRIVEN (I DRIVE <5,000 MI / YR). I WENT ONLINE TO RESEARCH THE PROBLEM, AND FOUND GM RECALL #090226 / NHTSA CAMPAIGN ID# 09V419000, WHICH PERFECTLY DESCRIBES WHAT'S HAPPENING. I'M PLANNING TO CALL GM TOMORROW ABOUT THIS, BUT I EXPECT TO BE DISAPPOINTED, SINCE MY CAR WAS NOT PURCHASED OR REGISTERED IN ANY OF THE STATES LISTED IN THE RECALL. IT SHOULDN'T MATTER WHERE I BOUGHT OR REGISTERED MY SATURN; IF MY CAR DEMONSTRATES THE SAME DEFECT, THE REPAIR SHOULD BE COVERED BY GM. I ALSO FOUND A SCARY NUMBER OF COMPLAINTS ON VARIOUS WEBSITES FROM OTHER SATURN OWNERS WHO ARE EXPERIENCING THE SAME PROBLEMS, BUT ARE ALSO NOT INCLUDED IN THE RECALL. HOW MANY IS 'ENOUGH' FOR GM TO EXPAND THE RECALL? GM'S FAILURE TO ADDRESS *ALL* OF THE CARS AFFECTED BY THIS PROBLEM IS APPALLING AND DANGEROUS.

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - GOODLAND, KS

    TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE THE CONTACT ATTEMPTED TO SHIFT GEARS TO DRIVE THE VEHICLE, THE SHIFTER WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 14V224000 AND 12V460000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN OUTLOOK
    - SCHENECTADY, NY

    PURCHASED 2007 SATURN IN JULY 2007. HAD ISSUE WITH BOTH HEADLIGHTS FLICKERING INTERMITTENTLY IN FALL OF 2009. ONE WOULD GO OUT AND THE OTHER WOULD STAY ON. TOOK IT FOR SERVICE ON 10/20/09 AND THEY COULD NOT DUPLICATE THE PROBLEM. THE PROBLEM PERSISTED INTERMITTENTLY AND TOOK IT TO GET SERVICE ON 4/8/10. THEY HAD THE CAR FOR SEVERAL DAYS AS THEY COULDN'T FIND THE FLICKERING PROBLEM. FINALLY FOUND IT AND REPLACED PASS. SIDE HEADLIGHT. TOOK IT TO ANOTHER DEALER FOR SERVICE ON 3/13/13 AS THE PASSENGER SIDE HEADLIGHT WAS GOING OFF AND BACK ON AGAIN INTERMITTENTLY. THEY REPLACED THE HEAD LAMP BALLAST. 3/24/16 I TOOK IT TO ANOTHER DEALER AS THE DRIVER HEADLIGHT WAS GOING OFF/ON INTERMITTENTLY BUT SEEMED TO WORK WHEN I WOULD CHANGE FROM AUTOMATIC TO MANUAL. THEY COULD NOT RECREATE THE PROBLEM AND SAID THE HEADLIGHT WAS OPERATIONAL. CURRENTLY, AS OF 7/25/16, THE FRONT DRIVER HEADLIGHT GOES ON AND OFF INTERMITTENTLY. I HAVE GIVEN UP TRYING TO GET IT FIXED. THERE IS CLEARLY A PROBLEM WITH THESE HEADLIGHTS.

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - SANTA FE, NM

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN VUE
    - WILSON, NC

    TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, A PUFF OF SMOKE AND AN ABNORMAL ODOR EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. IN ADDITION, THE HIGH BEAM INDICATOR FLASHED ON AND OFF INDEPENDENTLY. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION, THE HIGH BEAM AND LOW BEAM HEADLIGHTS OPERATED INDEPENDENTLY AND FAILED TO SHUT OFF AS THE VEHICLE WAS OFF. THE CONTACT WAS ABLE TO SHUT OFF THE LIGHTS BY STARTING THE VEHICLE AND THEN SHUTTING IT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,007.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN VUE
    - WILSON, NC

    7-25-2016, I WAKEUP TO USE BATHROOM, THEN LOOKING OUT TO MY BACKYARD I SEE MY LIGHTS ON MY SATURN VUE ARE ON. SO I QUICKLY GET MY KEYS AND TRY TURNING LIGHTS OFF BUT THEY WOULDN'T TURN OFF, THEN I GO OUTSIDE TO VEHICLE TO TURN THEM OFF BUT THEY STILL WOULDN'T GO OUT. SO MY HUSBAND WAKES UP AND COMES OUTSIDE AND TURN VEHICLE ON AND SWITCHES SWITCH BACK AND FORWARD AND THEN THEY GO OUT. BUT WHAT IS GOING ON WITH THIS VEHICLE WHY IS THIS HAPPENING?

    Source: NHTSA WEB SITE
  • 2008 SATURN ASTRA
    - ROSEVILLE, MN

    WHEN IS THIS "IMPORTANT SAFETY RECALL" GOING TO BE TAKEN CARE OF. I DON'T APPRECIATE DRIVING A VEHICLE THAT I RECEIVED NOTICE OF A RECALL ALMOST 5 MONTHS AGO AND NO WORD SINCE FROM GM. DON'T TELL ME IT'S IMPORTANT THEN MAKE A CUSTOMER WAIT AND WAIT FOR THE ISSUE TO BE RESOLVED. I'VE CALLED TWICE TO THE 800 NUMBER GIVEN ON THE RECALL NOTICE AND HAVE HAD NO RESOLUTION. WHEN IS THIS AIRBAG GOING TO BE REPLACED??????????????????

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - NEWARK, CA

    TL* THE CONTACT OWNED A 2004 SATURN ION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - PEACH THREE, GA

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE GEAR SHIFTER WAS STUCK IN PARK. THE VEHICLE WAS TOWED TO A CHEVROLET DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN ASTRA
    - HACIENDA HEIGHTS, CA

    TL* THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/27/16*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE