SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SATURN AURA- PEACHTREE CITY, GA
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE STATIONARY, THE TRANSMISSION SHIFT CABLE FAILED CAUSING THE VEHICLE NOT TO BE ABLE TO SWITCH GEARS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- MURRIETA, CA
ON SAT., JULY 2, 2016 I NOTICED A LOUD NOISE COMING FROM THE ENGINE AREA. BEING A HOLIDAY WEEKEND, I HAD TO WAIT TO TAKE IT TO THE DEALERSHIP ON TUES., JULY 5, 2016. I ENDED UP TAKING IT TO A REPUTABLE MECHANIC THAT DAY AFTER A RUNAROUND AT THE DEALERSHIP AND FILING A COMPLAINT AGAINST THEM. THE MECHANIC DID NOT KNOW HOW I MADE IT TO HIS SHOP. THE TIMING CHAIN WAS COMPLETELY LOOSE AND TENSIONER HAD BROKE OFF INSIDE AS WELL AS A COUPLE OF BOLTS. LOOKING AT THE OIL NOZZLER IT WAS BLOCKED WHICH COULD BE CAUSING LACK OF OIL GOING TO THE TENSIONER/CHAIN. I HAVE READ POSTS THAT THIS WAS AN ISSUE ON CERTAIN SATURN CARS AS WELL AS TIMING CHAIN. I PURCHASED MY CAR NEW IN JUNE 2003 AND HAVE MAINTAINED IT VERY WELL, BARELY DRIVING 5,000 MI./YR. KEEPING THE OIL CHANGED WHEN REQUIRED. I AM NOT CERTAIN IF THE CAR WAS IN MOTION AT THE TIME THIS OCCURRED OR IF IT HAPPENED AT START UP. I WAS ABLE TO DRIVE IT TO THE MECHANIC, HOWEVER, HE DID NOT SEE HOW I COULD HAVE MADE IT THERE DUE TO THE CONDITION OF THE PARTS. I WAS DRIVING ON THE FWY. AT 65 MPH AND MADE IT THERE SAFELY.
Source: NHTSA WEB SITE -
2006 SATURN ION- ADAMSVILLE, TN
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 35 MPH, A STRONG ODOR OF FUEL WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 195,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN L300- CALUMET PARK, IL
TL* THE CONTACT OWNS A 2001 (NA) SATURN L300. THE CONTACT STATED THAT THE ANTI-FREEZE WARNING INDICATOR ILLUMINATED, THE REAR PASSENGER SIDE TAIL LIGHT FAILED, AND THE WIPER MOTOR DID NOT OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE ANTI-FREEZE HOSE AND CONNECTOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS MADE AWARE OF THE RESONATOR BEING DAMAGED BY ANOTHER INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE VEHICLE ALSO JERKED AFTER BEING OPERATED FROM A STOP. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. UPDATED 09/20/17*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN VUE- CHICAGOIL, IL
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT THE IGNITION KEY HESITATED TO DISENGAGE FROM THE VEHICLE INTERMITTENTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 SATURN SKY- LEXINGTON, SC
TL* THE CONTACT OWNS A 2007 SATURN SKY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN), BUT THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 39,840. UPDATED10/21/16*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- STEAMBOAT SPRINGS, CO
HAD IGNITION RECALL DONE, NOW KEY GETS STUCK IN IGNITION SO CAR CAN NOT BE TURNED TO OFF POSITION OR REMOVE KEY. THIS NEVER HAPPENED BEFORE RECALL WAS DONE. HAVE SEEN MANY SIMILAR COMPLAINTS ABOUT THIS ISSUE WITH THIS MODEL SATURN. THIS SHOULD' BE A RECALL ITEM BY GMC AS IT IS OBVIOUSLY INSTALLING FAULTY PARTS. I BELIEVE THIS ITEM COULD POSSIBLY CAUSE A FIRE HAZARD. WHEN I TALKED TO THE GMC DEALER I WAS TOLD SINCE THE RECALL HAD ALREADY BEEN DONE. (EVEN THO WITH FAULTY PARTS) IT WOULD COST $110.00 JUST TO CHECK IT OUT AND THEN A COUPLE HUNDRED MORE TO FIX THE PROBLEM THEY CAUSED WHEN DOING THE RECALL
Source: NHTSA WEB SITE -
2005 SATURN RELAY- CROMWELL, CT
TL* THE CONTACT OWNS A 2005 SATURN RELAY. WHILE OPERATING THE VEHICLE, THE SPEED SENSOR AND TRACTION CONTROL SENSOR LIGHTS ILLUMINATED AND THE BRAKING DISTANCE INCREASED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC BODY CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ALSO, THE SLIDING DOOR CHIME ACTIVATED EVEN THOUGH BOTH SLIDING DOORS WERE CLOSED. ALSO, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/08/16*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN VUE- HAMPTON, VA
TAKATA RECALL. MY AIRBAG LIGHT HAS BEEN ON CONSISTENTLY FOR THE PAST FEW MONTHS. CAME ON ONE DAY I GOT IN THE CAR TO LEAVE FOR WORK IT WENT OFF AND CAME BACK ON SEVERAL DAYS LATER AND HAS BEEN ON EVER SINCE. I REACHED OUT TO SATURN TO BE TOLD THERE IS NO RECALL ON THIS ISSUE, EVEN THOUGH I HAVE SEEN SEVERAL COMPLAINTS ONLINE ABOUT IT. I WAS TOLD I NEEDED TO SET AND APPOINTMENT TO HAVE IT LOOKED AT, WHICH WOULD COST $100 JUST TO LOOK AT IT. I HAVE NOTICED PEOPLE ONLINE PAYING OVER $1000 TO HAVE THE LIGHT ISSUE REPAIRED TO HAVE THE SAME ISSUE AGAIN. NOW I CANNOT PASS INSPECTION BECAUSE OF THE INDICATOR STAYING ON.
Source: NHTSA WEB SITE -
2007 SATURN AURA- HARTLAND, MI
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING APPROXIMATELY 45 MPH AND TURNING INTO A PARKING LOT, THE CONTACT WAS INFORMED BY ANOTHER MOTORIST THAT THE BRAKE LIGHTS WERE ILLUMINATED FOR APPROXIMATELY THREE MILES. HOWEVER, WHEN THE VEHICLE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS WERE NOT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL FOR THE SAME FAILURE IN SEPTEMBER OF 2014. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 77,054. UPDATED 08/30/16*LJ THE CONSUMER WENT TO ANOTHER DEALER, WHERE THE PROBLEM WAS FIXED. UPDATED 10/26/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE