SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SATURN OUTLOOK- DUNEDIN, FL
MY SERVICE AIR BAG LIGHT CONTINUES TO COME ON AFTER HAVING BROUGHT IT IN TWICE FOR THE RECENT AIR BAG RECALLS. TODAY I WAS TOLD THAT IT WASN'T RELATED TO THE RECALL, BUT THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACED. THE COST TO REPAIR/REPLACE IS OVER $900. I WAS TOLD THAT BECAUSE OF THIS PROBLEM, THE AIR BAG MAY OR MAY NOT DEPLOY IN THE EVENT OF A CRASH. I HAVE SEEN NUMEROUS ACCOUNTS ONLINE OF THIS SAME PROBLEM. I BELIEVE THIS IS A DEFECT AND AN IMPORTANT SAFETY CONCERN, NOT A TYPICAL REPAIR SUCH AS BRAKES OR NEEDING NEW TIRES.
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- CINCINNATI, OH
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN AURA- SACRAMENTO, CA
MY VEHICLE BEGAN WITH SERVICE TRACTION ILLUMINATION A COUPLE OF YEARS AGO. TOOK IT INTO THE GM ELK GROVE DEALERSHIP AND THEY INFORMED ME THAT I HAD A BAD CATALIC CONVERTER AND FUEL INJECTION CLEANING NEEDED. ITEMS WERE REPLACED AND SERVICE COMPLETED. WITHIN A COUPLE/FEW YEARS, MY SERVICE TRACTION LIGHT CAME BACK ON WITH THE CHECK ENGINE LIGHT AND CAR BEGAN TO STALL, SAME ISSUES AS BEFORE. TOOK IT BACK TO GM ELK GROVE DEALERSHIP AND THEY STATED MY CATALIC COVERTER NEEDED TO BE REPLACED, MY FUEL TANK, MY AIR MASS FLOW SENSOR REPLACED ALONG WITH INTAKE SHAFT SENSOR AND ANOTHER SENSOR. I FIXED ALL ITEMS. TODAY NOT EVEN 6 MONTHS LATER, MY SERVICE TRACTION LIGHT IS BACK ON, CHECK ENGINE LIGHT, AND ENGINE POWER REDUCED WHILE DRIVING ON FREEWAY. SPEED REDUCED AS LOW AS 45MILES PER HOUR AND WHEN YOU COME TO A COMPLETE STOP, CAR SHAKES.
Source: NHTSA WEB SITE -
2009 SATURN OUTLOOK- DURAND, MI
VEHICLE WAS TRAVELING ON HIGHWAY DRY PAVEMENT WHEN RAIN CONDITION CAME ON SUDDENLY. THE VEHICLE BEGIN TO LOOSE CONTROL AND STEERING WAS SLOPPY WHEN TURNING INTO SKID. THE VEHICLE THEN SLID SIDEWAYS HITTING A DITCH HEAD ON, AT WHICH TIME FRONT AIR BAGS FOR PASSENGER AND DRIVER FAILED TO DEPLOY AT HIGH IMPACT, THE VEHICLE THEN ROLLED THREE TIMES WITH CRUSH ZONES ON THE SIDE AND SIDE IMPACT OR CURTAIN BAGS FAILED TO DEPLOY. THE ROOF, THE SIDE(S), AND FRONT WERE ALL CRUSH IMPACTED AND WITH OUT DEPLOYMENT OF SAFETY MEASURES. LASTLY THE ON-STAR SERVICE FAILED TO NOTIFY OF CRASH FOR EMERGENCY DISPATCH AND SERVICE WAS ACTIVE. THE ANTENNA DOES NOT APPEAR TO OF BEEN CRUSHED, AND SYSTEM SHOULD OF ALERTED AFTER FRONTAL IMPACT AND FAILED. COMPLAINTS WERE LODGE WITH FEDERAL FTC AGAINST THE DEALERSHIP FOR FAILURES TO ADDRESS RECALLS FOR SAFETY EQUIPMENT, (BAGS, SEAT BELTS, TRANSMISSION ETC) ALSO STATE OF MICHIGAN SOS DIVISION FOR AUTOMOTIVE REGULATION (SECRETARY OF STATE) COMPLAINT WAS ALSO FILED WHEN PURCHASING VEHICLE FROM DEALERSHIP PATSY LOU OF FLINT MI DECEMBER 24TH 2014. OCCUPANTS SUFFERED SPINAL AND NECK INJURIES RESULTING FRO ROLL OVER.
Source: NHTSA WEB SITE -
2007 SATURN VUE HYBRID- KANSAS CITY, MO
TL* THE CONTACT OWNS A 2007 SATURN VUE HYBRID. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 SATURN VUE- ROCKMART, GA
LAST SUMMER THE AIR WORKED ON AND OFF. PROBLEMS WERE WHEN YOU FIRST STARTED DRIVING AND IN TRAFFIC BUT OTHERWISE WORKED WELL. THIS YEAR IT HAS NOT WORKED AT ALL. IT BLOWS FINE BUT IT'S ONLY HOT AIR. MECHANIC SAID FREON WAS FINE AND COULD NOT CORRECT THE PROBLEM AFTER TRYING EVERYTHING HE COULD. HE REPLACED A SWITCH OR SOMETHING WHICH I CAN'T RECALL RIGHT NOW BUT IT DIDN'T HELP. HE IS A WELL RESPECTED MECHANIC IN THE SAME PLACE FOR OVER 20 YEARS. I LIVE IN A VERY HOT AND HUMID AREA OF THE COUNTRY AND HAVE MEDICAL ISSUES WHICH MAKE DRIVING THE CAR A CONCERN FOR ME. I HAVE READ THIS IS A COMMON COMPLAINT WITH THIS CAR.
Source: NHTSA WEB SITE -
2007 SATURN AURA- GARY, IN
I SWITCHED MY GEAR FORM PARK TO DRIVE AND MY CAR STARTED TO ROLL BACKWARDS. I LOOK DOWN TO MAKE SURE THAT I HAD IT IN DRIVE AND IT WAS. I PUT IT IN PARK SO I THOUGH AND WHEN I TOOK MY FOOT OF THE BREAK MY CAR CONTINUED TO ROLL BACKWARDS. I THEN PUSHED DOWN ON THE BREAK AND PUT IN DRIVE AGAIN AND MY CAR ONCE AGAIN STARED TO ROLL BACKWARDS AFTER TAKING MY FOOT OFF THE BREAKS.
Source: NHTSA WEB SITE -
2008 SATURN VUE- PERRYSBURG, OH
VERY UPSET THAT ALOT OF GMC VEHICLES/SATURNS ARE ON A RECALL FOR AIRBAG PROBLEMS. EXCEPT MINE!!! MY AIRBAG LIGHT CAME ON FOR THE DRIVER'S SIDE TWICE NOW. FIRST IN DEC 2014 THEN SUDDENLY WENT OFF. TOOK IT TO THE DEALERSHIP IN APRIL (LIGHT CAME ON AGAIN) TO HAVE IT REPAIRED. THEN MESSED WITH THE WIRES AND GOT THE LIGHT OUT BUT SAID IF IT CAME ON AGAIN IT WOULD NEED REPLACED. WELL IT'S ON AGAIN AND IT WILL BE ABOUT $1,500+ TO HAVE IT REPAIRED!! THIS IS OBVIOUSLY A MANUFACTURING DEFECT!! AIR-BAGS DON'T WEAR OUT! THIS IS A SIGNIFICANT SAFETY ISSUE WHICH SHOULD BE TAKEN CARE OF BY GMC!!!
Source: NHTSA WEB SITE -
2007 SATURN AURA- CHESTERFIELD, MI
'07 AURA XR. PURCHASED MID-JANUARY. CHECK ENGINE LIGHT HAS BEEN ON SINCE I BOUGHT IT, WITH NO ISSUES OTHER THAN AN EXHAUST LEAK AT THE FLEX PIPE. STARTED NOTICING LOSS OF POWER ON ACCELERATION, ATTRIBUTED IT TO DIRTY INJECTORS/BAD FUEL. PUT IN INJECTOR CLEANER AND PREMIUM FUEL, CAR WOULD NOT START. FINALLY STARTED AND TOOK OFF ONLY TO HAVE SAME ISSUE, BUT NOW WORSE. CAR WOULD ALMOST STALL WHEN ACCELERATING FROM DEAD STOP, HAVE TO KEEP ACCELERATOR PINNED TO THE FLOOR WHEN STARTING, ROUGH IDLE WHEN RUNNING. NEXT STEP, REPLACED SPARK PLUGS. DID NOT FIX PROBLEM, BUT STILL NEEDED REPLACING. CHECKED CODES: P0016 AND P0017 (CRANKSHAFT POSITION VS. INTAKE CAMSHAFT POSITION CORRELATION BANK 1 FAULT). HAVE NOT TAKEN TO DEALER TO HAVE ASSESSED, BUT FROM EVERYTHING I HAVE READ THIS IS A STRETCHED TIMING CHAIN. RECALL #11340C WITH SPECIAL COVERAGE FOR EVERY OTHER GM VEHICLE WITH THE SAME PROBLEM, BUT NOT THIS ONE. WHAT A JOKE. WOULD RATHER TAKE THE $2K-4K REQUIRED FOR THE REPAIR AND SPEND IT ON A COMPETITOR VEHICLE.
Source: NHTSA WEB SITE -
2008 SATURN AURA- FLORENCE, KY
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE TRAVELING AT A LOW RATE OF SPEED TO BACK OUT OF A PARKING SPACE, THE TRANSMISSION CABLE FRACTURED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE ROLLED BACKWARDS ON AN INCLINE AND ACROSS TWO LANES OF TRAFFIC. THE VEHICLE WAS UNABLE TO BE MOVED DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE A TRANSMISSION CABLE KIT AND BRACKETS WERE INSTALLED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 12V460000 (POWER TRAIN). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,765. UPDATED 09/14/15*LJ UPDATED 10/18/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE