SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN AURA
    - CAMDEN, OH

    I WAS STOPPED ONE EVENING ON MY HOME FROM DINNER WHEN MY CAR WOULD NOT SHIFT AND HAD TO MAKE ARRANGEMENTS TO GET CAR TO THE DEALERSHIP FOR THE SECOND COSTLY REPAIR...THEN SIX MONTHS LATER I RECEIVED A SPECIAL COVERAGE LETTER IN THE MAIL. I HAD FOLLOWED THE PROCESS THROUGH THE DEALERSHIP FOR REIMBURSEMENT AND NEVER SO QUICKLY GOT TURNED DOWN DUE TO THE MILEAGE AT THE TIME OF REPAIR. PRIOR TO 2009, THIS TRANSMISSION HAD ISSUES CAUSED BY A VERY WEAK 3,5,R WAVE PLATE, WHICH MADE THIS TRANSMISSION PRONE TO FAILURE IN GM PRODUCTS. UPDATED WAVE PLATES WERE RELEASED FOR MANY CLUTCHES IN 6T70. THE OLD DESIGN WAVE PLATES WEREN'T STRESS RELIEVED AND COULD BREAK WITH USE. THE UPDATED WAVE PLATES ARE AVAILABLE. FIRST COURSE OF ACTION WAS A TSB NUMBER: PIP-4327A OWNERS OF 2007-2009 SATURN AURA AND OUTLOOK, AND 2008-2009 SATURN VUE EQUIPPED WITH THE 6T70/75 6-SPEED AUTOMATIC TRANSMISSION MAY EXPERIENCE NO REVERSE AND SLIP/FLARE/HARSH SHIFTS IN 3RD AND/OR 5TH GEAR. CODES P0776 CLUTCH PRESSURE CONTROL (PC) SOLENOID 2 STUCK OFF AND P0842 TRANSMISSION FLUID PRESSURE 14404A ? SPECIAL COVERAGE ADJUSTMENT ? TRANSMISSION CLUTCH WAVE PLATE I AM REQUESTING A RECALL DUE TO HAVING DEFECTIVE PARTS...KNOWINGLY AND WAITING UNTIL CONSUMERS/CUSTOMERS WERE OVER THE MILEAGE TO GET OUT OF ANY TYPE OF REIMBURSEMENT THAT IS DUE TO THEM. I HAVE NEVER BEEN SO DISAPPOINTED WITH GM CUSTOMER SERVICE AND REPEATING THE SAME ANSWER BACK TO ME EVERY TIME KNOWINGLY THAT MY CAR REPAIR WAS DUE TO DEFECTIVE PARTS....I FOLLOWED THE STEPS AND NOTHING...AS IF THIS IS ALL MADE UP. THE INCIDENT DATE ABOVE WAS THE REPLACEMENT OF THE WAVE PLATE, PISTON AND SPRING, REACTION GEAR ETC. I HAVE SPOKE WITH [XXX] AT GM CUSTOMER SERVICE MANY TIMES AND LIKE I HAVE TOLD HER I 'M NOT GOING AWAY ANYTIME SOON. SINCERELY, [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - BRONX, NY

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL (LOCK CYLINDER/IGNITION SWITCH REPLACEMENT/ IGNITION KEY). THE CONTACT STATED THAT THE DEALER PROVIDED HER WITH THE WRONG KEY. THE CONTACT RECEIVED A LETTER FROM THE DEALER ON MAY 27, 2015 WHICH STATED THAT, AS PART OF THE REPAIR, THE DEALER PROVIDED HER WITH THE WRONG KEY. THE DEALER WOULD NOT REPLACE THE KEY. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - HOWELL, MI

    TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE VEHICLE, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,566.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN VUE
    - FORKED RIVER, NJ

    2006 SATURN VUE. CONSUMER WRITES IN REGARDS TO INFORMATION ON VEHICLES DEFECTIVE AIRBAG PROBLEM. *SMD

    Source: CONSUMER LETTER
  • 2007 SATURN ION
    - OLD ORCHARD BEACH, ME

    HAD VEHICLE TAKEN IN FOR IGNITION SWITCH RECALL PER NOTICE. AFTER REPAIRS FOR WHICH MY VEHICLE WAS IN SHOP FOR ALMOST 30 DAYS, I WAS GIVEN VEHICLE BACK. AFTER 2 WEEKS THE IGNITION SWITCH WOULD STILL STICK AND NOT ALLOW FOR THE KEY TO BE RETURNED TO THE OFF SWITCH AFTER SEVERAL TRIES. I JUST HAVE DEALT WITH THIS FOR AWHILE NOW, BUT NOT IT IS BECOMING MORE OF AN ISSUE AND I FEEL THE RECALL PARTS ARE NOT WORKING.

    Source: NHTSA WEB SITE
  • 2001 SATURN SL
    - FELTON, PA

    I HAVE TROUBLE TURNING THE IGNITION SWITCH. ONCE STARTED THE KEYS CAN FALL OUT OF THE SWITCH. PLEASE ADD THIS TO THE IGNITION RECALL BECAUSE I DON'T WANT TO DIE!!!

    Source: NHTSA WEB SITE
  • 2000 SATURN SW
    - PERRYSVILLE, OH

    ON MAY 29TH, 2015 AT APPROX. 5:30 PM EST THE DRIVER'S 2000 SATURN SW2 HAD UNCONTROLLABLE SUDDEN FULL THROTTLE ACCELERATION WHEN PUT INTO DRIVE FROM REVERSE WITHOUT A FOOT ON THE ACCELERATOR & COULD NOT BE STOPPED BY BRAKES WHILE ATTEMPTING TO LEAVE A PRIVATE BUSINESS PARKING LOT ONTO A PUBLIC ROADWAY. DRIVER TRAVELLED APPROX.100 FT. WITH FULL ON BRAKES APPLIED & AVOIDED POTENTIALLY STRIKING ONCOMING ROAD TRAFFIC BY DRIVING PARALLEL TO THE ROADWAY & DRIVING HEAD ON INTO A ROADWAY BRIDGE GUARDRAIL TERMINAL END TO STOP THE FORWARD PROGRESS OF THE VEHICLE. THERE WAS SEVERE FRONTAL DAMAGE TO THE FRONT OF THE VEHICLE. AIRBAGS DEPLOYED. DRIVER WAS EXTRACTED FROM THE VEHICLE BY THE LOCAL EMERGENCY RESCUE SQUAD & TRANSPORTED TO THE EMERGENCY ROOM OF THE LOCAL HOSPITAL. THE DRIVER WAS TREATED FOR MULTIPLE FRACTURES TO THE LEFT FOOT & RIGHT ANKLE. OTHER PHYSICAL INJURIES ARE PRESENTING THEMSELVES A FEW DAYS AFTER THE ACCIDENT.

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - GARY, IN

    MY MECHANIC TOLD ME TO REPORT THIS PROBLEM. I HAVE A 2003 SATURN ION AND AS I WAS DRIVING THE CLUTCH PEDAL SNAPPED UP ALMOST TO THE DASH. I WAS BARELY ABLE TO GET MY LEG UP HIGH ENOUGH TO PUSH IT BACK DOWN TO SHIFT. IT WOULD STAY DOWN FOR AWHILE THEN DO IT AGAIN SOMETIMES AS HIGH SOMETIMES ABOUT HALF WAY UP. THE PEDAL NEEDED TO BE REPLACED. THE CAR HAS 109,000 MILES ON IT. HE HAD A HARD TIME GETTING PARTS FOR IT BECAUSE IT WAS OUT OF STOCK AND ON BACK ORDER AT MOST PLACES. THIS IS A REAL SAFETY ISSUE BECAUSE WHEN IT FIRST HAPPENED I COMPLETELY MISSED THE CLUTCH AND JUST PULLED IT OUT OF GEAR WITHOUT SHIFTING. THE PEDAL WAS UP BY THE DASH AND MY FOOT WENT UNDER IT. I AM GLAD I WASNT ON A HIGHWAY. SINCE THE PARTS ARE ON BACK ORDER MY MECHANIC THINKS IT MIGHT NEED A RECALL.

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - HURST, TX

    I WAS DRIVING IN RUSH HOUR TRAFFIC ON THE INTERSTATE AT APPROXIMATELY 25 MPH. ALL OF A SUDDEN THE POWER DECREASED ON MY VEHICLE AND THE ENGINE LIGHT CAME ON. IN ADDITION, THE FOLLOWING MESSAGES KEPT APPEARING ON THE DASH MESSAGE SCREEN: SERVICE ESC.....SERVICE TRACTION.....ENGINE POWER REDUCED. WHEN I WAS ABLE TO SAFELY PULL OVER, I TURNED OFF THE ENGINE AND GOT OUT THE OWNER'S MANUAL. HOWEVER, I DID NOT SEE ANYTHING ABOUT ESC IN THE INDEX NOR DID I FIND A TROUBLESHOOTING GUIDE. I STARTED THE CAR BACK UP AND THE MESSAGES WERE GONE BUT THE ENGINE LIGHT WAS STILL ON. I DROVE IT HOME AND KEPT A WATCH ON ALL OF THE GAUGES/LIGHTS AND IT SEEMED OKAY ALTHOUGH IT FELT LIKE IT WAS DRIVING DIFFERENTLY (LESS POWER), BUT IT COULD HAVE BEEN MY IMAGINATION. I AM CONCERNED BECAUSE IF I HAD BEEN GOING FASTER SOMEONE COULD HAVE RAN INTO ME FROM BEHIND. ALTHOUGH THIS CAR IS 7 YEARS OLD, IT WAS MY ELDERLY UNCLE'S AND ONLY HAD 15,000 MILES ON IT WHEN HE PASSED AWAY. I HAVE ONLY PUT 3,000 MILES ON IT SO THE CAR ONLY HAS 18,000 MILES ON IT. I ALREADY PLANNED TO TAKE IT INTO THE DEALERSHIP BECAUSE THE SUNROOF WAS LEAKING AND IT WAS REPAIRED A FEW MONTHS AGO; HOWEVER, IT IS LEAKING AGAIN.

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - LINCOLN, CA

    WHILE DRIVING HOME FROM WORK MY CAR DIED IN THE MIDDLE OF AN INTERSECTION. THE A/C WENT OFF FIRST THEN EVERYTHING WENT OFF. I PUT CAR IN PARK AND AFTER SEVERAL TRIES THE CAR STARTED AGAIN. MY IGNITION ALSO GETS STUCK IN THE ACC POSITION(EVEN AFTER TWO IGNITION RECALLS) ON A REGULAR BASIS SO GLAD I WASN'T FIGHTING THAT AT THAT PROBLEM AT THE SAME TIME. CALLED GM DEALER THEY SAID THERE IS NO RECALL BUT BRING IT IN, THEY WON'T PROVIDE A LOANER CAR BUT WILL GIVE ME A RIDE HOME BECAUSE I LIVE WITHIN 10 MILES.

    Source: NHTSA WEB SITE