SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SATURN AURA
    - ASHVEVILLE, NC

    TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V073000 (POWER TRAIN) AND 12V460000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,057.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN L200
    - BUFFALO, NY

    TL* THE CONTACT OWNS A 2003 SATURN L200. WHILE PARKED, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. AFTER REMOVING THE KEY, THE CONTACT DISCOVERED THAT IT WAS BENT AND THE VEHICLE WOULD NOT RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - HENDERSONVILLE, NC

    WAS RECALLED FOR A ELECTRIC POWER STEERING ASSIST. NOT EVEN TWO MONTHS LATER THE POWER STEERING SYSTEM HAS COMPLETELY FAILED. I CANT EVEN GO A QUARTER MILE DOWN THE ROAD.IT WILL DRIVE A LITTLE DOWN THE ROAD AND POWER STEERING WILL FLASH ON THE DASH AND TURNS ARE ALMOST IMPOSSIBLE. I HAVE TO SHUT THE VEHICLE OFF AND TURN IT BACK ON. THIS IS VERY DANGEROUS ESPECIALLY IF THERE ISN'T A PLACE TO PULL OVER WITHOUT MAKING A TURN. I CALLED GM AND THEY TOLD ME I WOULD HAVE TO PAY OUT OF POCKET TO GET IT FIXED AND THEY WOULD NOT REIMBURSE ME FOR WHAT IT COSTS.I DON'T THINK THIS IS RIGHT CONSIDERING THAT THIS WAS THE ONE THING THAT THEY WERE SUPPOSED TO FIX I CANT AFFORD TO FIX IT. I HAVE PUT OVER TWO GRAND IN THIS CAR ALL WITHIN A YEAR. MIND YOU THIS IS MY ONLY CAR AND I CANT GET ANOTHER ONE. I THINK THAT GM SHOULD TAKE SOME RESPONSIBILITY AND FIX THIS BECAUSE THIS COULD COST SOMEONE THEIR LIFE IF THEY AREN'T WILLING TO TAKE CARE OF THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - BOCA RATON, FL

    I RECEIVED A RECALL NOTICE (14329) FROM GM AT THE END OF SEPTEMBER 2014. THE RECALL STATED: THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2007 MODEL YEAR SATURN OUTLOOK VEHICLES MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OR LOSS OF STEERING ASSIST. THE VEHICLE MAY REVERT TO MANUAL STEERING WHICH REQUIRES GREATER DRIVER EFFORT, PARTICULARLY AT LOW VEHICLE SPEEDS. I TOOK THE VEHICLE TO THE DEALERSHIP IN DECEMBER. THEY WERE UNABLE TO LOOK AT THE VEHICLE BECAUSE I DID NOT HAVE AN APPOINTMENT. I TOOK THE VEHICLE BACK YESTERDAY. AT FIRST THE SERVICE REPRESENTATIVE TRIED TO TELL ME THAT THE LETTER WAS MORE OF "IF YOU WANT TO BUY A WARRANTY". I INFORMED HIM THAT THE STEERING WHEEL HAS BEEN MAKING A 'WHIRRING' SOUND AND TO INSPECT IT. OF COURSE THEY CALLED WITHIN AN HOUR TO STATE THAT THE POWER STEERING PUMP WAS BAD. THE VEHICLE ALSO NEEDED TO HAVE THE RACK AND PINION REPLACED, FRONT STRUTS REPLACED, AND A WHEEL ALIGNMENT. THE COST TO ME WAS $1800. ALL OF THIS IS A RESULT OF A DEFECTIVE GM PRODUCT. THIS SHOULD BE COVERED BY THEM. SHAME ON GM. I AM AWARE THAT THERE IS A GM RECALL ON THE 2009 AND NEWER TRAVERSE, ACADIA, AND ENCLAVE MODELS. THE SATURN MODELS SHOULD BE INCLUDED IN THIS TOO. *TR

    Source: NHTSA WEB SITE
  • 1996 SATURN SL
    - NORFOLK, VA

    TL* THE CONTACT OWNS A 1996 SATURN SL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING AND THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SATURN VUE
    - PRESCOTT, AZ

    TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE PARKED, THE IGNITION KEY FAILED TO DISENGAGE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - FRANKLIN PARK, NJ

    TL* THE CONTACT OWNED A 2006 SATURN ION. WHILE DRIVING AT 64 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOOSE CONTROL AND SWERVE TO THE LEFT LANE. ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE, CAUSING THE VEHICLE TO SPIN OUT OF CONTROL SEVERAL TIMES. THE SECOND VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. ..UPDATED 03-16-15 *BF UPDATED 6/18/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - PASADENA, TX

    TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE MAKING A TURN AT A LOW SPEED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - ROCKVILLE, IN

    EVEN WHEN MY SEAT BELTS ARE BUCKLED MY SEATBELT/AIRBAGS ARE DINGING BOTH PASSENGER AND DRIVERS SIDE... THIS IS VERY ANNOYING AND NEEDS TO BE ADDRESSED ASAP. I HAVEN'T HAD ANY ACCIDENTS BUT FEEL THEY SHOULD BE FIXED FOR SAFETY PURPOSES. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - ATLANTA, TX

    2009 SATURN AURA GM NEEDS TO UPDATE THE RECALLS ON THE 09 AURA. IN THE PAST 4 MOS I HAVE LUCKILY SURVIVED 8 CRASHES, NOW, FROM TOTAL LOSS OF POWER STEERING. NO ONE @ GM/SATURN WILL HELP. THEY SAY MY VIN# IS NOT IN THE RECALL, BUT IT IS THE EXACT SAME THING HAPPENING AS IS IN THE RECALL..COMPLETE LOSS OF POWER STEERING. TRIANGLE ILLUMINATES ON DASH & SAYS ESC SERVICE POWER STEERING...DEALER COULD NOT DIAGNOSE PROBLEM, COULDN'T GET A CODE. I SUBSCRIBED TO ON STAR SO WHEN IT HAPPENED I WOULD BE ABLE TO GET A DIAGNOSTIC CODE, & LUCKILY THEIR COMPUTER DIAGNOSED THE ISSUE, & GOT THE CODES WHICH ARE THE EXACT PROBLEMS IN THE RECALLS CODE C0545 POWER STEERING, & C0561 TRACTION CONTROL MODULE NOT FUNCTIONING. THEY NOW TELL ME I NEED A COMPLETE STEERING COLUMN, WHICH DORMAN PRODUCTS SAYS MY VIN# IS NOT IN RECALL ON STEERING SHAFT! GENERAL MOTORS/SATURN PLEASE UPDATE YOUR RECALLS< THERE ARE 1000'S WITH THE SAME ISSUES IN THE 09 AURAS, BEFORE ONE OF US HERE BECOMES A STATISTIC! I ASSUME SATURN IS DOING NOTHING BECAUSE THEY HAVE FILED BANKRUPTCY & GONE OUT OF BUSINESS. I CAN NOT DRIVE THIS CAR & BE SAFE!!! SOMEONE PLEASE HELP!! I THINK WE NEED AN ATTORNEY! *TR

    Source: NHTSA WEB SITE