SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SATURN ION- PLANO, TX
ELECTRIC POWER STEERING QUIT WORKING WHILE DRIVING; POWER STEERING ERROR MESSAGE ALSO APPEARED ON THE DRIVER INFORMATION DISPLAY. THIS VEHICLE HAS HAD THE POWER STEERING RECALL PERFORMED RECENTLY (APPROXIMATELY 3 MONTHS AGO - RECALL CONSISTS OF REPLACING THE POWER STEERING ASSIST MOTOR). WHEN IT QUIT WORKING, I PULLED OVER, SHUT OFF THE CAR, THEN RESTARTED IT, TO SEE IF THE POWER STEERING WOULD START WORKING AGAIN. SAME ERROR, STILL NO POWER STEERING. POWER STEERING RETURNED UNEXPECTEDLY WHILE GOING AROUND A TURN APPROXIMATELY 3 MILES LATER, CAUSING THE CAR TO TURN MUCH SHARPER (AS THE EFFORT NEEDED TO TURN WAS UNEXPECTEDLY REDUCED). *TR
Source: NHTSA WEB SITE -
2005 SATURN RELAY- TYLER, TX
ABS SYSTEM ACTING UP , OCCURRING OFF AND ON SERVICE BRAKES HYDRAULIC PROBLEM . HAPPENS EVERYDAY SINCE I'VE OWNED IT. ALSO PREVIOUS OWNER HAD SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- GAHAMMA, OH
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DECELERATED AND THEN ACCELERATED TO 70 MPH INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN AURA- THORNTON, CO
FUEL SMELL, TOOK TO SATURN AUTHORIZED SERVICE CENTER, REPLACED FUEL PUMP AT A COST OF $1272.13. AFTERWARD, I FOUND ONLINE REPORTS OF POSSIBLE FUEL PUMP DEFECT FOR 2007 SATURN AURA BUT COULDN'T FIND INFORMATION TO VERIFY IF THE CAR QUALIFIES FOR ANY REPAIR OR REIMBURSEMENT. *TR
Source: NHTSA WEB SITE -
2007 SATURN VUE- LONDON, MI
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT THE WIRING WAS MALFUNCTIONING IN THE VEHICLE. THE CONTACT STATED THAT THE SEAT HEATER WAS TURNED ON IN ORDER FOR THE AIR BAG TO BE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 SATURN VUE- BIRMINGHAM, MI
FIRST OCCURRENCE - JULY 21, 2008 AT 35734 MILES: THE IGNITION KEY COULD NOT BE REMOVED AFTER IT WAS TURNED TO THE OFF POSITION NOR COULD IT BE TURNED TO THE ACCESSORY OR START POSITION. SATURN OF TROY, MI REPLACED THE HOUSING, IGNITION CYLINDER AND KEYS. COST WAS COVERED BY WARRANTY. 2ND OCCURRENCE - JUNE 21, 2011 AT 57550 MILES: REPEAT OF 1ST OCCURRENCE. SUBURBAN CADILLAC BUICK OF TROY, MI REPLACED THE IGNITION CYLINDER AND KEYS. SINCE I HAD PURCHASED A EXTENDED WARRANTY, MY COST WAS $100.00. 3RD OCCURRENCE - SEPTEMBER 28, 2012 AT 63,597MILES: INTERMITTENTLY IGNITION KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH WITHOUT A LOT OF JIGGLING AND FORCE. TECHNICIAN AT SUBURBAN CADILLAC BUICK STATED THAT WE WERE NOT TURNING THE KEY FAR ENOUGH TO RELEASE IT FROM THE IGNITION. NO ACTION WAS TAKEN AT THAT TIME. 4TH OCCURRENCE - NOVEMBER 3, 2014 AT 75778 MILES: AFTER HEARING A REPORT CONCERNING A GM RECALL FOR VEHICLES WHICH ALLOWED REMOVING THE IGNITION KEY WHILE THE ENGINE IS RUNNING, I ATTEMPTED AND WAS ABLE TO DO THIS ON MY VUE. I WENT TO SUBURBAN CADILLAC BUICK WHERE THE TECHNICIAN CONFORMED THAT THIS WAS A FACT. HE CHECKED THE VIN AGAINST THE RECALL DATA BASE AND INFORMED ME THAT VUE WAS NOT ON THE LIST BUT THAT I SHOULD HAVE THE REPAIR MADE. THE PARTS HAD TO BE ORDERED AND THE REPAIR WAS MADE ON DECEMBER 15, 2014. THE IGNITION LOCK CYLINDER AND (2) KEYS WERE REQUIRED. TOTAL COST: $330.36.
Source: PORTABLE SAFETY COMPLAINT FORM -
2005 SATURN VUE- KINGS PARK, NY
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY RELEASED OUT OF THE IGNITION AND FAILED TO GO BACK INTO THE IGNITION TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE REPAIRS WERE MADE BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- ORTONVILLE, MI
COMING TO A STOP IN HEAVY TRAFFIC ALARMS AND LIGHTS WENT OFF, THE CAR LOST POWERING AND WOULDN'T GO INTO GEAR FINALLY WHEN THE GEAR ENGAGED IT WOULD ONLY STAY IN FIRST GEAR. LUCKILY WE WERE ABLE TO PULL OFF THE BUSY HIGHWAY AND GET SAFELY TO THE SIDE OF THE ROAD WITH NO ACCIDENTS OR INJURIES. *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- STOCKTON, CA
DRIVING ENTERING THE FREEWAY WHEN MY 1008 SATURN AURA SUDDENLY WHEN INTO NEUTRAL MODE WHILE THE GEAR LEVER WAS STILL ON DRIVE. THE FELT LIKE IT WENT TO NEUTRAL - PRESSING ON GAS RPM IS UP BUT THE CAR WAS NOT RESPONDING. TRUCK WAS BEHIND ME ALMOST HIT ME.... I HAVE READ UP ON THE ISSUE ITS THERE ARE A LOT OF SIMILAR STORY ABOUT THIS EVENT. *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- ORANGE PARK , FL
I TURNED THE CORNER TO ENTER MY STREET, THERE IS A SLIGHT "S" CURVE TO ENTER MY STREET. I WAS NO MORE THAN 50 YARDS FROM THE CORNER WHEN MY VEHICLE REVVED LOUDLY, RPM TO 3500 AND ACCELERATED , I MANAGED TO AVOID MORE DAMAGED THAN WAS DONE, BUT IN THE INTERIM I HIT A 3' TALL BRICK MAIL BOX AND CAUSED DAMAGE TO MY VEHICLE. THE GENTLEMAN WHOSE MAIL BOX I HIT SUGGESTED I RESEARCH RECALLS, - AND I FOUND A TON OF "LIKE" INCIDENCES WITH THESE VEHICLES AND TRANSMISSIONS. IT IS AMAZING NO ONE HAS BEEN KILLED. GENERAL CONSENSUS IS GM IS NOT TAKING RESPONSIBILITY FOR THESE SITUATIONS. GM KNOWS THE TRANSMISSION IS DEFECTIVE, BUT REFUSES TO ADDRESS THE ISSUE. PEOPLE HAVE BEEN LEFT STRANDED WITH A NON WORKING VEHICLE AND STILL OWING MONEY FOR THIS. THERE IS EVIDENCE OF FAILURE ON A CONTINUAL BASIS, BUT GM IS ABANDONING THE CAUSE. DISGUSTING SINCE WE THE TAX PAYERS BAILED THEM OUT WITH THEIR SUB STANDARD PRODUCT! *TR
Source: NHTSA WEB SITE