SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SATURN AURA- NEWTON, KS
PASSENGER AIRBAG LIGHT. AIRBAG LIGHT DOES NOT REMAIN ON WHEN A PASSENGER OF 115+ LBS IS IN THE SEAT. I HAD THE DEALERSHIP CHECK IT AND WAS TOLD THEY COULD NOT FIND A PROBLEM. IT WAS SUGGESTED THAT MAYBE THE PASSENGER WAS NOT SITTING PROPERLY. EXPERIMENTED WITH SEVERAL DIFFERENT SIZE PASSENGERS AND THE PROBLEM STILL PERSISTS. HOW SAFE IS MY PASSENGER? IS THE AIRBAG ACTIVATED EVEN IF THE LIGHT DOES NOT STAY ON? INTERMEDIATE DRIVE SHAFT---KEEP HEARING A CLUNKING/POPPING SOUND AS WELL AS FEELING A POP UNDER MY FEET ON THE DRIVER'S SIDE. DEALERSHIP SAID IT IS THE INTERMEDIATE SHAFT THAT NEEDS REPLACED BUT THAT IT IS NOT A HAZARD. HOW CAN A SHAFT RELATED TO THE STEERING NOT BE A HAZARD. *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- 11001 E. CRESANT AVE, AZ
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A STRONG ODOR OF FUEL WAS COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- DICKINSON , TX
PASSENGER AIRBAG SEAT SENSOR/MODULE DOESN'T RECOGNIZE A PASSENGER IN NO MATTER THE WEIGHT.DEALERSHIP WANTS $900 FOR NEW PART. THIS IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE RESOLVED BY GM. *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- HOUSTON, TX
I WAS DRIVING ON THE FREEWAY WHEN MY TRANSMISSION GAVE OUT AND WOULD NOT GO. I HAD TO PULL OVER AND TOW MY CAR FROM THE FREEWAY TO MY HOUSE. *TR
Source: NHTSA WEB SITE -
2005 SATURN VUE- KOKOMO, IN
WE HAVE HAD TROUBLE WITH THE IGNITION SINCE WE'VE HAD IT. AT FIRST WE COULDN'T GET THE KEY OUT OF IGNITION, HAD TO JIGGLE STEERING COLUMN TO REMOVE KEY. HAD THE IGNITION SWITCH CLEANED. NOW KEY JUST FALLS OUT OF IGNITION WHILE RUNNING. IT'S DIFFICULT TO GET ANYONE'S ATTENTION ON THIS MATTER SINCE SATURN IS NO LONGER AVAILABLE. ROHRMANS IN LAFAYETTE, IN. USE TO TAKE CARE OF OUR PROBLEMS WITH IT, WHEN SATURN WENT OUT G.M. DIRECTED US TO DEFOUWS IN LAFAYETTE. WE HAD A 2003 SATURN BEFORE AND HAD NO PROBLEMS WITH IT, SO PLEASE HELP US WITH THIS PROBLEM. THANK YOU: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2009 SATURN AURA- PLYMOUTH, MI
I WAS WAITING AT A STOP SIGN. WHEN CROSS-TRAFFIC CLEARED AND I BEGAN MY RIGHT TURN, I NOTICED THE POWER STEERING HAD FAILED. IT TOOK GREAT EFFORT TO TURN THE WHEEL TO COMPLETE THE RIGHT TURN. ABOUT 5 SECONDS LATER, A WARNING LIGHT (YELLOW TRIANGLE WITH AN EXCLAMATION POINT) ILLUMINATED, AND THE AREA WHERE THE ODOMETER READING NORMALLY DISPLAYS, INSTEAD SAID "SERVICE EPS" AND THEN "POWER STEERING". I CONTINUED FOR NO MORE THAN A QUARTER MILE BEFORE STOPPING AT A RED LIGHT, TURNING OFF THE MOTOR, AND RE-STARTING THE CAR. POWER STEERING WORKED FROM THAT POINT AND FOR THE REST OF MY 20 MILE COMMUTE. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- LIMA, OH
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE REVVED WITHOUT WARNING AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN CLEANED THROTTLE BODY AND REPLACED THE SENSOR, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- WICHITA , KS
I STARTED MY CAR UP AND IT SOUNDED EXTREMELY ROUGH AND THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO A SERVICE CENTER TO GET OIL CHANGED, COOLANT CHANGED, FUEL SYSTEM CLEANED AND TO GET AN OVERALL CHECK DONE. THEY WERE UNSURE OF THE ISSUE AND I TOOK THE CAR TO THE DEALERSHIP WHERE A DIAGNOSTIC TEST WAS DONE AND IT READ THAT THERE WAS AN ISSUE WITH THE TIMING CHAIN. AFTER READING ON HERE AND ONLINE I SEE THIS IS A COMMON ISSUE WITH THIS CAR. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- CORYDON, IN
I WAS DRIVING MY CAR AND A DEER RAN OUT IN FRONT OF ME, I WAS ABLE TO MISS THAT ONE BUT ANOTHER ONE CAME OUT AND I HIT IT. IT HIT SO HARD AND MY STEERING WAS HARD LIKE A CAR WITHOUT POWER STEERING AND THE BRAKES WERE LIKE THAT TOO. THE AIRBAGS DID NOT DEPLOY NOR DID THE SAFETY BELTS CATCH ME AND MY GRANDDAUGHTER. IT DID $3500.00 WORTH OF DAMAGE TO MY CAR AND MY HEAD SLAMMED UP AGAINST THE DRIVER WINDOW, MY GRANDDAUGHTER WAS IN HER CARSEAT BUT I HAD IT IN THE FRONT SEAT SO IT RELEASED THE CARSEAT. SHE HAD BRUISES AND A BLACK EYE, AND NOW 3 YEARS LATER, THAT SAME EYE IS CAUSING HER PROBLEMS SEEING. EVERYDAY I FEEL SO BAD BECAUSE SHE WAS IN MY SATURN THAT NIGHT. PEOPLE ASKED ME OVER AND OVER WHAT ABOUT YOUR AIRBAGS, ETC. I NEVER KNEW WHAT TO SAY UNTIL I STARTED GETTING THE RECALLS AND REALIZED WHAT GM HAD KNOWN ALL ALONG ABOUT MY IGNITION. THIS YEAR MY CAR GOT STUCK IN THE RUN POSITION AND I CALLED THE DEALERSHIP AND WAS TOLD THEY WERE GONE FOR THE DAY. I UNHOOKED THE BATTERY CABLES AND THE CAR STILL WOULD NOT TURN OFF. FINALLY AFTER TOTAL DISGUST, ALL OF A SUDDEN THE ANTIFREEZE OVERFLOW TANK LID POPPED OFF AND SHOT ANTIFREEZE EVERYWHERE, IT JUST BARELY MISSED MY GRANDDAUGHTER AND MYSELF. THE DEALERSHIP COYLE CHEVROLET OF CLARSKVILLE IN CAME AND PICKED UP THE CAR, AND IN THE PROCESS RIPPED THE WIND SHIELD FOR THE SUNROOF OFF, AND CALLED ME TO TELL ME MY CAR NOW HAD A NOISE IN THE LOWER END OF THE ENGINE AND IT WOULD BE $600.00 AND UP. THEY TEST DROVE IT, AND TOLD ME THERE WAS NO ANTIFREEZE IN IT. I HAD ALREADY TOLD THEM WHAT HAPPENED. GM AND COYLE BOTH SAY SORRY THE IGNITION IS THE ORIGINAL REASON FOR THE ENGINE THAT IS NOW LOCKED UP AFTER I WAS TOLD I HAD TO COME GET IT OR I WOULD BE CHARGED A STORAGE FEE LOCKED UP ON ME ON THE EXPRESSWAY HOME. THAT WAS IN SEPTEMBER AND I STILL HAVE NOTHING AND THEY WON'T HELP. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- BELLEVUE, NE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 129,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE