SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 SATURN LS
    - HAYWARD, CA

    GOOD AFTERNOON, I AM A THE ORIGINAL SATURN OWNER WHO NEVER RECEIVED RECALL INFORMATION REGARDING MY 2001 SATURN L SERIES. I HAVE EXPERIENCED VARIOUS PROBLEMS THAT DIRECTLY CORRELATE TO THE RECALL LISTED BELOW: RECALL 07V519000-PERTAINING TO ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED: 20,514 SUMMARY: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A 2.2L 4-CYLINDER ENGINE, LINKS IN THE ENGINE'S TIMING CHAIN CAN SEPARATE. CONSEQUENCE: IF A TIMING CHAIN LINK SEPARATES WHILE THE ENGINE IS RUNNING, THE ENGINE WILL STALL AND WILL NOT RESTART INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE TIMING CHAIN FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 15, 2008. OWNERS MAY CONTACT SATURN AT 1-800-972-8876. THE RECALL LISTED ABOVE HAS EFFECTED OUR VEHICLE ON TWO DIFFERENT OCCASIONS; THE FIRST OF WHICH WAS FIXED OUT OF OUR OWN POCKET FOR $4,614.29 ON 9/18/12. I HAVE RECEIPTS TO PROVE THESE REPAIRS. ALSO, THIS RECALL EFFECTED OUR VEHICLE A SECOND TIME ON 12/4/2014. UNFORTUNATELY, DUE TO OUR CURRENT CIRCUMSTANCES WE ARE UNABLE TO FIX THIS VEHICLE OUT OF OUR OWN POCKET AGAIN. WE LOVE THIS CAR, AND HOPE YOU CAN BE OF ASSISTANCE. THANK YOU IN ADVANCE. *JS

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - MESA, AZ

    WHILE DRIVING ON CITY STREETS AT APPROX. 25 MILES AN HOUR THE STEERING WHEEL DISENGAGED FROM THE STEERING MECHANISM. THIS WAS VERY FRIGHTENING FOR MY DAUGHTER. THE VEHICLE WAS PUSHED INTO A PARKING LOT. WE SPOKE WITH THE MANUFACTURE AND WE WERE TOLD TO THAT THE VEHICLE DID NOT HAVE ANY RECALLS THAT WERE OUTSTANDING. WE HAD THE VEHICLE TOWED TO THE THE NEAREST DEALERSHIP TO BE EVALUATED. WE WERE TOLD THAT THE STEERING COUPLING WAS BROKEN AND NEEDED TO BE REPLACED. THIS WE HAD DONE. WE WERE VERY FORTUNATE THAT THIS DID NOT OCCUR WHILE DRIVING ON THE FREEWAY. THE COMPLETE DISCONNECTION OF THE STEERING FROM THE REST OF THE VEHICLE IS SOMETHING GRAVELY SERIOUS. THIS SOMETHING THAT THE NHTSA SHOULD LOOK INTO. *JS

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - ELMONT , NY

    I RECEIVED A RECALL NOTICE JULY 2014. I CALLED CONTE CHEVY OF FREEPORT, NY, 516-623-9600,THEY ADVISED ME THEY WOULD NOTIFY WHEN THE PARTS COME IN. I'M STILL WAITING. PLEASE ADVISE WHAT TO DO NEXT THANK YOU *TR UPDATED 3/15/2016*JS

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - BURTON, MI

    TRANSMISSION CLUTCH PLATE CRACKED PER DEALERSHIP. CAR STARTED SHIFTING HARD. HAD THE TRANSMISSION FAILED ON THE EXPRESSWAY IT COULD HAVE CAUSED AN ACCIDENT. *JS

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - LUTZ, FL

    I TOOK MY CAR IN FOR A RECALL ON THE STEERING AND THE SAID THEY REPLACED THE ELECTRIC STEERING MOTOR. IT STILL HAD NO STEERING . THE GM DEALER SAID IT WAS 58.00 TO TELL ME WHAT WAS WRONG, THE DEALER CAME BACK AND SAID THAT IT WAS THE STEERING MODULE WAS BAD. GM CUSTOMER SERVICE SAYS THE MODULE IS COVERED BUT THE GM DEALER WONT REPLACE IT BECAUSE THEY SAY THAT THE MODULE IS PART OF THE STEERING COLUMN AND ITS ON COVERED FOR THE STEERING COLUMN. I HAVE BEEN GOING ROUND AND ROUND FOR 30 DAYS AND NO AVAIL. I NEED SOME HELP. I AM SENDING THIS FOR MY STEP-DAUGHTER [XXX] WHO IS THE OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

    Source: NHTSA WEB SITE
  • 2002 SATURN LS
    - SACRAMENTO, CA

    AT 60 MPH ON FREEWAY THE TIMING BELT BROKE. I LOST POWER AND CONTROL OF THE CAR. IT CANNOT BE STARTED. SINCE THE REPAIR COST IS TOO HIGH (MORE THAN $2000), AND MY VIN IS NOT INCLUDED IN THE GM RECALL #06074, I HAD TO JUNK THE CAR. *JS THE CAR IS DANGEROUS TO DRIVERS. GM IS NOT WILLING TO RECALL ALL 2001 L200. HOWEVER, DUE TO SO MANY COMPLAINS OF THE SAME PROBLEMS FROM DRIVERS OF THE 2001 SATURN L200 (WHOSE CARS ARE NOT INCLUDED IN THE RECALL) NHTSA SHOULD FORCE GM TO RECALL ALL 2011 SATURN L200.

    Source: NHTSA WEB SITE
  • 2001 SATURN LS
    - SACRAMENTO, CA

    CAR LOST POWER ON FREEWAY AT 60 M/HR. CAR WAS TOWED TO REPAIR SHOP. TIMING CHAIN WAS FOUND BROKEN. REPAIR COST IS ESTIMATED TO BE ABOUT $2000. SATURN DEALER CLAIMED THAT RECALL GM #06074 DOES NOT APPLY TO MY VIN. I MUST PAY FOR ALL TOW, REPAIR COSTS. *JS

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - STOCKTON, CA

    TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), WEEKS LATER THE STEERING WHEEL WAS EMITTING SMOKE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE WHERE THE VEHICLE WAS DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 271,469.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN VUE
    - PENSACOLA, FL

    DRIVING ON INTERSTATE 10 PENSACOLA FL HEADING NORTHWEST GOING 70-75 MILES AN HOUR SEMI TRUCK ABOUT 2 CAR LENGTHS BEHIND ME I M INT THE RIGHT LANE CARS TO MY LEFT TRAFFIC IS HEAVY 3:45 IN THE PM. MY CAR MAKES CHUNK THEN A BUMP ENGINE SHUTS OFF NO POWER NO POWER STEERING SEMI LOCKS UP HIS BRAKES ALMOST HITS ME PULLED THE CAR TO SIDE OF THE ROAD. AFTER I COLLECTED MYSELF CAR WONT TURN OVER NO SMOKE OR FLUIDS POPPED THE HOOD NOTHING TO INDICATE WHAT HAPPENED. HAD IT TOWED TO VINNC WHIBBS I WAS TOLD THE ENGINE LOCKED UP NO REASON WHY. PUT A NEW ENGINE IN FOUND OUT IN FACT IT WAS THE TRANSMISSION WHICH CAUSED THE ENGINE TO LOCK UP. I DID RESEARCH ON THIS AND COME TO FIND OUT IT IS A DEFECTIVE PART IN GM CARS INT THE TRANSMISSION THE 35R WAVE PLATE HAS NOT BEEN PROPERLY HEAT TREATED AND CAN CAUSE TRANSMISSION FAILURE IT AFFECTS HUNDREDS OF THOUSANDS OF CARS 2007-2009 SATURNS. TAVERSE, ACADIA, OUTLOOK, MALIBU, ARURA. GM KNOWS ABOUT THIS DEFECT BUT WONT DO A RECALL. THIS IS WRONG AS A CONSUMER IM SUPPOSE TO BE PROTECTED BY LAW FROM DEFECTIVE PRODUCTS. THIS DEPT THE NHTSA HAS LOOKED IN TO THIS ISSUE AND YOUR DEPT HAS DETIRMENED IT TO BE A DEFECTIVE PART BUT NO SAFETY ISSUES, I BE G TO DIFFER I WAS ALMOST IN A TERRIBLE ACCIDENT DUE TO THIS DEFECTIVE PART. ONCE AGAIN GM HAS A DEFECTIVE PRODUCT, AND NO ONE IS DOING ANYTHING ABOUT IT HOW MANY LIVES LOST DOES IT TAKE BEFORE WE TAKE ACTION. *JS

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - LYONS FALLS, NY

    I RECEIVED A LETTER FROM SATURN TODAY 12/29/2014 WITH THE LETTER STATING DECEMBER 2014. IN THE LETTER IT STATES THE FOLLOWING " THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT YOUR VEHICLE'S TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL THAT ALLOWS THE IGNITION KEY TO BE TURNED COUNTER CLOCKWISE PAST THE ACCESSORY MODE TO THE "LOCK" POSITION AFTER THE VEHICLE HAS BEEN SHIFTED INTO PARK. IF THIS OCCURS, THE IGNITION KEY CANNOT BE REMOVED FROM THE IGNITION CYLINDER WITHOUT DEPRESSING THE MANUAL RELEASE PLUNGER LOCATED ON THE UNDERSIDE OF THE STEERING COLUMN AS DESCRIBED IN THE OWNERS MANUAL. A KEY LEFT IN THE ACCESSORY POSITION FOR AN EXTENDED PERIOD OF TIME MAY RESULT IN SEVERE BATTERY DRAIN AND A POSSIBLE NO START CONDITION. *TR

    Source: NHTSA WEB SITE