SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 SATURN ION
    - SANFORD, MI

    I BOUGHT THIS CAR AS A FIRST CAR FOR MY DAUGHTER THAT IS A NEW DRIVER. I HAS BEEN OFF THE ROAD MORE THAN ON THE ROAD FOR RECALLS. THE FIRST IGNITION RECALL COULD HAVE INJURED OR KILLED MY DAUGHTER..AS WE WERE AWAITING PARTS, WE WERE FOLLOWING DIRECTIONS OF NO WEIGHT ON KEY RING AND ONLY KEY IN IGNITION. THE INCIDENT STILL HAPPENED CAUSING LOSS OF POWER STEERING AND LOSS OF SPEED. AS A NEW DRIVER THIS INCIDENT SCARRED HER AND SHE DID NOT FEEL COMFORTABLE DRIVING THE CAR. I PUT THE CAR UP FOR SALE. THEN ANOTHER RECALL, THE EPS WHICH ALSO CAUSES THE CAR TO LOSE POWER STEERING AND CAUSES SPEED LOSS. SO, BACK TO GARBER AND WE JUST DROVE THE CAR BACK HOME ON JANUARY 2, 2015. SEEMED TO START OUT FINE, THEN LOSS OF SPEED AND THE CAR ONLY DROVE AT 35 MPH WITH A LOT OF EFFORT. I PAID $3500 FOR THIS CAR FOR MY DAUGHTER..STILL PAYING ON THE LOAN AND NOW I CANNOT GET IT TO RUN CORRECTLY OR SELL IT..I AM STUCK WITH A NON-RUNNING VEHICLE THAT I HAVE TO INSURE AS WELL. THIS TOTAL IS COSTING ME OVER $300 A MONTH WHILE THE CAR SITS. I DON'T KNOW IF MY DEALER DID THE RECALL CORRECTLY. I HAVE HAD ISSUES WITH MY IMPALA AS WELL WITH RECALLS BEING DONE CORRECTLY. ONE INCLUDING MY AIRBAG RECALL AND A SEAT BELT ISSUE THAT I PAID OUT OF POCKET 100.00 AFTER SEVERAL ISSUES. I FEEL GM SHOULD REIMBURSE ME FOR THIS VEHICLE AS I CANNOT SELL IT OR DRIVE IT. IT IS NOT FAIR THAT I PURCHASED THIS FROM A DEALER ONLY PAY FOR A NON WORKING VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - DUBLIN, OH

    I HAD TROUBLE TURNING THE STEERING WHEEL AND THE STEERING MADE SOUNDS WHEN TURNING. THE DEALER FOUND THAT THE STEERING GEAR WAS LEAKING AND IT WAS REPLACED TO THE TUNE OF $1,300. I RECEIVED A LETTER FROM GM IN SEPTEMBER 2014 THAT "...SOME 2008 MODEL YEAR SATURN OUTLOOK VEHICLES MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OR LOSS OF STEERING ASSIST." THIS SEEMS TO BE THE ISSUE I HAD BUT WHEN I TOOK IT BACK TO THE SAME DEALER TO BE REIMBURSED FOR THE WORK, I WAS TOLD THAT THE ISSUE I HAD WAS A LEAKING STEERING GEAR AND THE ISSUE IN THE LETTER WAS A POWER STEERING PUMP. I AM SURPRISED THAT ONE DOESN'T AFFECT THE OTHER GIVEN THE RESULTING ISSUE IS THE SAME. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - BAKERSFIELD , CA

    PURCHASED A CERTIFIED USED VEHICLE SATURN VUE 2008. WAS TOLD BY SALES MAN IT HAD A 1 YEAR BUMPER TO BUMPER WARRANTY AND 2 YEAR ON THE POWER TRAIN. JUST AFTER MY 1 YEAR MARK MY TRANSMISSION WENT OUT. I TOOK IT TO THE DEALER AND FELT ASSURED AT LEAST IT WAS UNDER WARRANTY, ONLY TO FIND OUT IT, THAT IS WAS ONLY COVERED FOR 1 YEAR ON THE POWER TRAIN, I WAS VERY DISPLEASED TO HAVE THE TRANSMISSION GO OUT WITH ONLY 50K MILES ON IT. AFTER SPEAKING WITH SEVERAL "MANAGERS" ABOUT THE PROBLEM AND HOW I FELT THEY SHOULD COVER IT UNDER THE WARRANTY, THEY FINALLY AGREED TO ABSORB SOME OF THE COST, I PAID 1K DOLLARS FOR THE TRANSMISSION, WHILE MY CAR WAS BEING WORKED ON THEY DID THE SERVICE THAT IT WAS DUE SUCH AS ROTATING TRIES ETC. ON MY WAY HOME FROM THE DEALER MY AIR CONDITIONING STOPPED WORKING :( NOW IT WORKS OFF AND ON, THEN A DAY LATER MY LOW TIRE SENSOR COMES ON, SHOWING MY TIRE PRESSURE SYSTEM IS FAULTY. REALLY??? NOW WHEN I MAKE A LEFT TURN, MY TRACTION CONTROL/ABS WARRING LIGHTS COME ON AND DING. WOW WHY AS THIS CAR NOT BEEN RECALLED FOR ALL OF THESE PROBLEMS I NOW FIND SO MANY OTHER PEOPLE HAVING SAME ISSUES TO THE TEE, THIS IS A COMMON PROBLEM WITH THESE CARS. NOW I REMEMBER WHY MY 3 PREVIOUS VEHICLES HAVE BEEN TOYOTA AND HONDA'S I PAID 5K DOWN ALL THE MONEY I HAD BUY A CERTIFIED CAR THINKING IT WOULD LAST ME LONGER THAN 1 YEAR. I WAS WRONG AND I OWE MORE ON IT NOW THAT I AM SURE IT IS WORTH. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - OGDEN, UT

    GM SENT A RECALL NOTICE FOR THE POWER STEERING MOTOR FAILING SO I TOOK THE CAR IN FOR SERVICE. ( 2005 SATURN ION 2 ) UP UNTIL REPLACING THE MOTOR WE HADN'T HAD ANY PROBLEMS. WITHIN THREE DAYS OF REPLACING THE MOTOR THE POWER STEERING WENT OUT WHILE DRIVING THROUGH A PARKING LOT. NOW THE GM DEALER WANTS $900 TO REPLACE THE MODULE IN THE STEERING COLUMN. THIS IS A DANGEROUS PROBLEM. IF THE POWER STEERING GOES OUT WHILE CHANGING LANES OR TURNING AROUND A CORNER AND YOU UNEXPECTEDLY LOSE THE POWER STEERING YOU COULD VERY EASILY WRECK. I'VE LOOKED THROUGH THE NHTSA COMPLAINTS AND THIS ISN'T AN ISOLATED ISSUE. OTHER POWER STEERING MOTOR REPLACEMENTS HAVE POWER STEERING MODULE FAILURES SOON AFTER THE MOTOR REPLACEMENT. IT'S TIME FOR NHTSA TO DEMAND GM ISSUE A RECALL FOR THIS OBVIOUS DANGEROUS CONDITION. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - LEXINGTON, KY

    WE NOTICED THE SMELL OF GAS AND A PUDDLE OF GAS IN FRONT OF THE REAR TIRE ON THE DRIVER SIDE. I CRAWLED UNDER THE CAR AND LOOKED AT THE GAS LINES. THEY WERE CORRODED VERY BADLY FROM JUST IN FRONT OF THE TIRE ALL THE WAY BACK TO THE GAS TANK. THIS IS WHERE THERE ARE MANY BENDS IN THE PIPELINE WHICH PROBABLY CAUSED THE RUST PROTECTIVE COATING TO FAIL. THE GAS DRIPPED FOR QUITE A WHILE. I HAVE HAD CARS MUCH OLDER THAN THE SATURN WHICH DID NOT CORRODE THE GAS LINES. ONLINE SEARCHING SHOWS THIS IS A FAIRLY COMMON PROBLEM WITH THE SATURN ION TO FAIL JUST IN FRONT OF THE REAR DRIVER SIDE. THIS HAS A HIGH POTENTIAL TO CAUSE A FIRE OR POISON SMELLS IF THE CAR WERE PARKED INSIDE. FORTUNATELY THERE WAS NO FIRE AND IT WAS NOT INSIDE MY GARAGE. I HOPE SOMEONE DOES SOMETHING BEFORE PEOPLE ARE INJURED. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - SWEDEN, ME

    BOUGHT THIS 2007 SATURN OUTLOOK NEW IN APRIL 2007.. AUGUST 2008 FIRST TIME I NOTICED FLOOR BOARDS ON PASSENGERS SIDE WET, TOOK TO SATURN THEY SAID THE DRAIN LINE WAS CLOGGED, OCT 2008 BACK TO SATURN THEY HAD A CAMPAIGN TO EXTEND DRAIN LINES THEY DID THIS.. NOVEMBER 2009 THE DRIVERS SIDE IS NOW LEAKING SATURN SECURED THE DRAIN HOSE FOR SUNROOF. MY CAR HAS ALWAYS BEEN GARAGED UNTIL OCT 2014. NOW THAT IT IS PARKED OUT IN THE ELEMENTS I HAVE A MAJOR ROOF LEAK. TOOK IT TO GM ON OCT 2, 2014 AS I NOW HAVE WET/WATER STAINS ON THE PASSENGERS SIDE HEADLINER, THEY SAID THE DRAIN WAS CLOGGED FIXED IN 2 MINUTES. WE HAD RAIN FOR A WEEK AND ON OCT.24, 2014 I NOW NOTICED WET/WATER STAINS ON BOTH SIDES AND ACROSS THE WINDSHIELD, UNDER THE VISORS AND THE ROOF PANEL WHERE THE INTERIOR LIGHTS AND CONTROLS ARE FOR THE SUNROOF. TAKE TO GM DEALER THEY SAY THE DRIVERS SIDE DRAIN HOSE WAS CLOGGED FIXED IN A MINUTE. BACK TO GM ON NOV 15, 2014 THEY NOW SAY THE SEAL AROUND THE SUNROOF NEEDS TO BE REPLACED, THEY REPLACE SEAL. NOV 17, 2014 LEAK IS WORSE THAN EVER. I HAVE NOW SPENT $500.00 TO HAVE A LEAK FIXED TO NO AVAIL. I HAVE SEARCHED THE INTERNET NOW AND SEE THIS IS NOT AN ISOLATED INCIDENT. 100'S IF NOT 1000'S OF GM SATURN OUTLOOKS WITH AND WITHOUT SUNROOFS HAVE LEAKY ROOFS. IT IS A DESIGN FLAW AND GM WILL NOT OWN UP TO IT. THIS NEEDS TO BE A RECALL ITEM. I AM NOW TOLD TO SPEND $2,150 TO REPLACE THE SUNROOF BUCKET. AFTER READING ALL THE HORROR STORIES ABOUT THIS ISSUE I DO NOT BELIEVE THERE IS A FIX FOR GM'S MISTAKE. I HAVE A CASE # WITH GM BUT THEY DON'T WANT TO HEAR ANYTHING. PLEASE ISSUE A RECALL ON THIS ENGINEED DESIGN FLAW. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - MIAMISBURG, OH

    FUEL SMELL AND FUEL LEAKAGE UNDER CAR. CRACKED FUEL LINE? RECALL HAS BEEN ISSUED FOR SOUTHERN STATES, BUT I LIVE IN OHIO. RECALL SHOULD BE EXTENDED TO ALL STATES, SINCE MY BREAKDOWN OCCURRED AT ONLY 70,000 MILES. I AM UNABLE TO DRIVE THE CAR OR REPAIR IT DUE TO EXPENSE AND OBVIOUS SAFETY CONCERNS FOR MY FAMILY. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - OMAHA, NE

    TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE AIRBAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MODULE SENSOR UNDER THE PASSENGER SEAT FAILED AND THE AIRBAGS WOULD NOT DEPLOY IF THE CONTACT WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - BELMONT, CA

    HAD TO REPLACE A FAULTY FUEL PUMP THAT CRACKED AT THE FUEL LINE PORT AND CAUSED GASOLINE TO LEAK FROM THE FUEL PUMP ASSEMBLY AND POSSIBLY CAUSE A FIRE. VERY SIMILAR TO AN OPEN RECALL ON 2007 SATURN IONS, BUT THERE IS CURRENTLY NO RECALL AGAINST THE AURA FUEL SYSTEM... *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - ORLAND PARK, IL

    THE CAR FAILING TO START ON THE FIRST IGNITION CYCLE AND A SMELL OF FUEL WHILE DRIVING AND AFTER THE CAR AS TURNED OFF WAS NOTICED. A WEEK LATER FUEL IS NOW CONSIDERABLY LEAKING FROM NEAR THE REAR OF THE CAR. A RECALL HAS BEEN ISSUED FOR A FUEL PUMP PROBLEM ON THE 2007 ION, BUT ONLY IN CERTAIN STATES, ILLINOIS NOT INCLUDED. OBVIOUSLY, THIS IS A MAJOR SAFETY ISSUE AND YET ANOTHER DEFECTIVE PART/SYSTEM FROM SATURN/GM. AS GM DEALERSHIPS ARE BOOKED REPAIRING THE FAULTY IGNITION SWITCHES, I HAVE TO WAIT OVER A WEEK FOR THE REPAIR TO GET LOOKED AT. THE CHOICE IS NOW RISKING FIRE/EXPLOSION ON THE CAR AS THE LEAK IS VERY NEAR THE HOT EXHAUST PIPE OR NOT GOING TO WORK FOR A WEEK. *JS

    Source: NHTSA WEB SITE