SATURN Complaints

I WAS DRIVING ON A ROAD WITH A 50 MPH LIMIT WHEN THE ENGINE SHUT OFF. I LOST ALL POWER TO THE CAR AND THANKFULLY WAS ABLE TO STEER IT INTO THE DRIVE WAY OF A BUSINESS ON THAT ROAD. THERE WERE NO RECALLS ON MY CAR AT THAT TIME AND THERE STILL ARE NO ENGINE RECALLS ON THIS CAR DESPITE THE OTHER RECALLS WHERE THE EXACT SAME THING HAPPENED. THE LOCAL DEALER SAID I HAD A BAD SENSOR IN THE ENGINE AND CHARGED ME OVER $400 TO FIX. I AM LUCKY TO HAVE SURVIVED THE INCIDENT AND CHARGING ME WAS WRONG. *JS

IT WAS ABOUT 32 DEGREES IN THE MORNING. I STARTED MY CAR AND WARMED IT UP FOR ABOUT 5 MINUTES OR SO. LONG ENOUGH TO DEFROST BOTH THE FRONT AND REAR WINDOWS. I DROVE A LITTLE OVER MILE GOING ABOUT THE CITY SPEED LIMIT OF 45. THE VEHICLE STARTED SHAKING FROM THE ENGINE AREA. I PULLED OFF THE ROAD INTO A PARKING LOT AND THE VEHICLE BEGAN TO LOSE POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. THE CHECK ENGINE LIGHT CAME ON AT SOME POINT. I TURNED THE VEHICLE OFF, I WAITED A FEW MINUTES AND TURNED THE VEHICLE BACK ON. IT STARTED FINE I DROVE IT THE 10 MILES TO THE DEALERSHIP WITH NO PROBLEMS, CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP ADVISED THAT THE ICE HAD FORMED ON THE THROTTLE BODY AND WHEN IT MELTED WATER GOT INTO THE THROTTLE BODY. HE COULD PUT A PIECE ON IT THAT WOULD COST ABOUT $900.00 BUT HE COULD NOT GUARANTEE THAT IT WOULD KEEP THIS FROM HAPPENING AGAIN. I DIDN'T THINK ABOUT IT AT THE TIME BUT THE SAME THING HAPPENED LAST YEAR AND SINCE THE VEHICLE STARTS RIGHT BACK UP I DIDN'T REALLY THINK ABOUT IT. BUT THE FACT THAT THE VEHICLE LOSES POWER WHILE I AM DRIVING IS A CONCERN. *JS

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE HEARD A UNUSUAL SOUND THAT CAME FROM THE DRIVER SEAT AND A SQUEAKY SOUND THAT CAME FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER MECHANIC AND DIAGNOSED THE FRACTURED OF DRIVER SEAT WELL MOUNT AND FAILURE OF THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2000 SATURN L SERIES. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE DRIVER INADVERTENTLY PULLED THE KEY OUT OF THE IGNITION AND THE VEHICLE CONTINUED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE SATURN ION RECALL (ATTN: SHANE CLEM). *SMD THE CONSUMER WAS INFORMED ON SEVERAL OCCASIONS, THE PARTS WERE NOT AVAILABLE. WHEN THE PARTS DID ARRIVE, HE WAS INFORMED THE MACHINE WAS BROKEN. THERE WAS A RECALL, REGARDING A STEERING ISSUE AS WELL. THE CONSUMER HAD TO RETURN TO THE DEALER, BECAUSE HE CONTINUED TO EXPERIENCE PROBLEMS WITH THE STEERING. *JB

2007 SATURN SKY RECENTLY, A LIGHT CAME ON THE DASHBOARD WHICH READ "SERVICE AIR BAG." *MW THE CONSUMER WAS INFORMED BY A REPUTABLE AUTO GARAGE SHOP, THE VEHICLE NEEDED A SENSOR WHICH ACTIVATED THE AIR BAG, AT A COST OF $800 PLUS, AND AFTER THE REPAIR WAS COMPLETED, HE WOULD NEED TO TAKE THE VEHICLE TO THE DEALER TO BE REPROGRAMMED AT AN ADDITIONAL COST OF APPROXIMATELY $125.00. THE CONSUMER WENT TO THE DEALER, AND WAS INFORMED THE SENSOR WOULD COST $ 1,692.00. THE CONSUMER DECLINED THE REPAIRS. THE CONSUMER WENT ONLINE AND DISCOVERED, THE 2009 MODEL WAS RECALLED FOR THE SAME ISSUE. *JB

1994 SATURN SC. CONSUMER STATED IGNITION SWITCH WAS REPLACED DUE TO THE KEY BEING STUCK INSIDE THE IGNITION. THE VEHICLE ALSO LOST POWER WHILE DRIVING SO CUSTOMER IS ASKING FOR A REFUND. *SS THE CONSUMER ALSO STATED THE HEADLIGHTS OPENED ON THEIR OWN, WHILE THE VEHICLE WAS PARKED AND THE VEHICLE SHIFTED OUT OF DRIVE GEAR ON ITS OWN, AND THE RPM'S WERE EXTREMELY HIGH. *JB

TL* THE CONTACT OWNS A 2008 SATURN AURA. WHEN MAKING A LEFT OR RIGHT TURN, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING COLUMN. THE DEALER STATED THAT THE STEERING INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000...UPDATED 01/06/15 *BF

AT 7:10PM, AFTER DARK, I WAS DRIVING HOME THROUGH THE INTERSECTION OF SPRING HILL ROAD AND MARINER ROAD IN TISBURY, MASSACHUSETTS. WHEN I PULLED THE STEM ON THE LEFT SIDE OF THE STEERING COLUMN TO TURN ON MY HIGH BEAMS, THE LOW BEAMS AND RUNNING LIGHTS WENT OUT AND THE HIGH BEAMS DID NOT COME ON. I HAD NO ILLUMINATION WHATSOEVER. I HAVE CONTACTED GENERAL MOTORS AND DICK BEARD CHEVROLET, THE DEALER WHICH PERFORMED A COMPLETE SERVICE ON NOVEMBER 13, 2014. NEITHER HAS RESPONDED. *JS

THE BRAKE LIGHTS ON MY CAR ENGAGE AND DISENGAGE IN NO RELATION TO THE BRAKE PEDAL BEING DEPRESSED. WHILE DRIVING, THE BRAKE LIGHTS WILL ILLUMINATE ON THEIR OWN AND TURN OFF WHEN THE BRAKE PEDAL IS PUSHED. SOMETIMES, THE BRAKE LIGHTS WILL TURN OFF IF THE BRAKE PEDAL IS PULLED UP IN THE OPPOSITE DIRECTION. REPAIRS HAVE BEEN ATTEMPTED ON THE FOLLOWING OCCURRENCES: JULY 21, 2011, JULY 27, 2011, AUGUST 21, 2012, MARCH, 29, 2013, SEPTEMBER 24, 2014, NOVEMBER 19, 2014. REPAIRS HAVE INCLUDED THE FOLLOWING: BRAKE LIGHT SWITCH REPLACED (2 TIMES); DIELECTRIC GREASE APPLIED TO BCM CONNECTORS (APPROXIMATELY 12 TIMES); CRUISE CONTROL SWITCHES REPLACED; BRAKE PEDAL HOME POSITION RECALIBRATED (2 TIMES). THE ISSUE STILL HAS YET TO BE RESOLVED, DESPITE IT BEING INCLUDED IN A GM RECALL FROM AUGUST 2014 NUMBER 13036, AND HAVING IT TWICE BEEN ATTEMPTED UNDER SAID RECALL. THE GM DEALERSHIP TO WHICH THIS CAR HAS BEEN BROUGHT FOR THE RECALL, COLONIAL BUICK PONTIAC GMC IN WATERTOWN, MA CLAIMS THAT THEY HAVE DONE EVERYTHING UNDER THE TERMS OF THE RECALL AND IF THE PROBLEM PERSISTS THAN IT MUST BE PAID BY THE CUSTOMER. THIS IS ANTITHETICAL TO THE PURPOSE OF THE RECALL, WHICH IS TO FIX THE PROBLEM, DESPITE THE TERMS OF THE RECALL NOT FULLY ADDRESSING THE ERROR. THE SERVICE PEOPLE AT THE DEALERSHIP CLAIM THAT WHAT SHOULD BE FIXED NEXT IS REPLACING THE BRAKE LIGHT SWITCH, DESPITE THAT HAVING BEEN REPLACED TWICE. THE GM RECALL IS NOT FULLY ADDRESSING THE PROBLEM, AND I, AS THE CUSTOMER, SHOULD NOT BE EXPECTED TO PAY FOR ANY COSTS ASSOCIATED WITH FIXING THE MALFUNCTIONING BRAKE LIGHTS. *TR