SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SATURN ION
    - MEMPHIS, TN

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER FOR NHTSA CAMPAIGN NUMBERS: 09V419000 (FUEL SYSTEM, GASOLINE) AND14E021000 (ELECTRICAL SYSTEM). THE SERVICE ENGINE SENSOR ILLUMINATED BEFORE AND AFTER BOTH RECALL REPAIRS. THE CONTACT INDICATED THAT THE DEALER REPLACED THE IGNITION SWITCH AND THE FUEL PUMP, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE SERVICE ENGINE SENSOR CONTINUED TO ILLUMINATE AND THE VEHICLE STALLED REPEATEDLY. THE TWO RECALL REPAIRS DID NOT REMEDY THE VEHICLE AND THE FAILURES WERE HAPPENING INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - FORT THOMAS, KY

    THERE IS A SERVICE BULLETIN FOR THIS AND MANY OTHER CARS TSB NUMBER: PIP-4327A THAT STATES GM IS AWARE THAT THERE IS A FAULTY WAVE PLATE IN THE TRANSMISSION AND THAT THE PLATE WILL BREAK AT SOME POINT. WHEN IT DOES BREAK IT COULD COST THE OWNER ANYWHERE FROM $2500 TO OVER $5,000 TO GET THE TRANSMISSION REPLACED/REBUILT. WHEN THE PLATE DOES BREAK, THE CAR IS DANGEROUS...THE CAR SLIPS INTO DIFFERENT GEARS AND SPEEDS WHICH CAN BE VERY DANGEROUS. PLEASE FOR GM TO TURN THIS INTO A RECALL AND RECALL/REPLACE THESE PLATES BEFORE SOMEONE IS KILLED. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - CEDAR KNOLLS, NJ

    MY CAR ENGINE WOULD NOT STOP RUNNING OR TURN-OFF AT ALL WITH A KEY, WITHOUT A KEY DRIVER NOT ABLE TO STOP THE CAR AT ALL. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - COLUMBIA , KY

    I HAVE A 2007 SATURN OUTLOOK. WIFE DRIVES THIS VEHICLE EVERY DAY UNTIL IT STOPPED SHIFTING OUT OF SECOND GEAR! SHE WOULD STOP AT THE END OF OUR ROAD AND GO TO TAKE OFF AND THEN THE CHECK ENGINE LIGHT WOULD COME ON AND THEN WOULD NOT CHANGE OUT OF 2ND GEAR. I WAS TOLD BY MY MECHANIC THAT THIS IS A COMMON PROBLEM WITH THIS MAKE. I THINK GM SHOULD DO A RECALL ON THESE VEHICLES. THANKS *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - SAN ANTONIO, TX

    BECAUSE OF A 'HIDDEN RECALL' BY GM, I WAS DRIVING DOWN THE ROAD WHEN I SMELLED FUEL. MY FUEL PUMP HAD BECOME DEFECTIVE, CAUSING A LEAK, AND THEREFORE, RUSTED FUEL LINES, WHICH THEN BROKE. THIS 'HIDDEN RECALL' WAS NOT COVERED AT THE DEALERSHIP AND I HAD TO GET GM INVOLVED ON A CORPORATE LEVEL, AND EVEN THEN, I STILL HAD TO PAY FOR THEIR MISTAKE! MY CAR WAS STEADILY DRIPPING FUEL, AND ASIDE FROM EMPTYING THE TANK THERE WAS NOTHING I COULD DO ABOUT THIS. IT IS DANGEROUS, AND GM KNOWS ABOUT IT BUT WILL NOT ACKNOWLEDGE THE DANGER IN THE SITUATION. I HAVE CHILDREN. WHAT IF THE CAR WOULD HAVE CAUGHT FIRE? THEN WOULD THEY HAVE LISTENED?? IT IS ABSOLUTELY ABSURD THAT THEY WOULD NOT WARN OWNERS OF THESE VEHICLES (EVEN THE DEALERSHIP CLAIMED TO KNOW MANY OTHERS IN MY SITUATION EXACTLY) WHEN IT IS SOMETHING SO DANGEROUS, LET ALONE MAKE THEM PAY FOR THE REPAIR. I AM ABSOLUTELY DISGUSTED. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - PEMBROKE, MA

    AS I AM DRIVING AT LOW SPEED AND GETTING READY TO MAKE A TURN, ALL OF A SUDDEN IT IS A STRUGGLE TO STEER AND COMPLETE THE TURN. THIS HAS HAPPENED FOUR TIMES. THE MOST RECENT, 11/1714. THE LAST TIME I ALSO HEARD A NOISE LIKE SOME SORT OF MOTOR STRUGGLING. THREE OF THESE TIMES IT WAS A RAINY OR WET SLUSHY DAY. IN EACH OF THE INCIDENTS, AFTER GETTING TO SAFETY AND TURNING OFF THE CAR AND RESTARTING IT, IT BEGAN TO RUN FINE AGAIN. THIS LAST TIME, I WAS JUST BARELY ABLE TO COMPLETE A SHARP ENOUGH RIGHT TURN TO STAY IN MY LANE. I HAD TO WAIT FOR THE VEHICLE EXITING THE STREET TO LEAVE, SO I KNEW I WOULD BE ABLE TO MAKE THE TURN AND PULL OVER SAFELY! I BROUGHT THE VEHICLE IN TO THE GM PLACE FOR SERVICE LAST MONTH (OCTOBER 2014) BECAUSE I AM CONCERNED I WILL HAVE COMPLETE LOSS OF STEERING SOMEWHERE. THEY SAID THEY TRIED BUT COULD NOT DUPLICATE THE PROBLEM, SO THEY SAY THEY ARE UNABLE TO FIX IT. BECAUSE IT IS A SPORADIC PROBLEM, I DON'T KNOW HOW THEY WILL EVER BE ABLE TO DUPLICATE IT UNLESS THEY DROVE IT AROUND FOR A COUPLE WEEKS! THIS IS SO DANGEROUS. I AM GOING TO BRING IT BACK AND TRY AGAIN, BUT WANTED TO SEE IF THERE HAD BEEN A RECALL ON THIS. THERE ISN'T A RECALL, HOWEVER IN SEARCHING, I FOUND THAT OTHERS HAVE HAD SIMILAR EXPERIENCES WITH THE SAME VEHICLE! THERE MUST BE SOMEONE IN THIS INDUSTRY WHO CAN FIGURE THIS OUT AND FIND A SOLUTION TO IT BEFORE SOMEONE GETS INJURED OR KILLED. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - COLORADO SPRINGS , CO

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED WHILE STARTING UP THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC FOR INSPECTION WHICH LOCATED FUEL LEAK OVER THE FUEL TANK DUE TO DEFECTIVE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN L300
    - FORT WAYNE , IN

    TL* THE CONTACT OWNS A 2004 SATURN L300. THE CONTACT STATED THAT WHILE PROCEEDING THROUGH TRAFFIC LIGHT AT APPROXIMATELY 20 MPH, ANOTHER DRIVER FAILED TO SEE THE CONTACT IN THE INTERSECTION AND CRASHED INTO THE CONTACT'S VEHICLE PASSENGER SIDE. THE DRIVER'S FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED A BRUISE LEFT ARM AND PAIN TO THE NECK AND LOWER BACK. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 127,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - PALMDALE, CA

    WAS DRIVING AT A SLOW SPEED OFF AN OFF RAMP WHEN MY CAR FELT LIKE IT STALLED AND IT TURNED OFF WHICH I THOUGHT IT WAS ANOTHER CAT WHO HIT ME BECAUSE THERE WAS NO OTHER EXPLANATION AT THE TIME. IT SET ME IN A SPIN AND THE CAR HIT THE WALL BUT THE AIR BAG DIDN'T GO OFF. I ENDED UP IN THE HOSPITAL WITH AN INJURED BACK AND HEAD. COULD IT HAVE BEEN THE FAULTY IGNITION? MY CAR KEPT STALLING AFTER THE BODY REPAIR. I TOOK THE CAR INTO THE DEALERSHIP IN DUMBER OF THE SAME YEAR AND MY CAR WAS DIAGNOSED WITH A FAULTY IGNITION SWITCH. THIS IS NOT THE ONLY INCIDENT BUT THANKFULLY I WAS JUST INJURED AND I STILL HAVE MY LIFE. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN VUE
    - SEATTLE, WA

    IT IS DIFFICULT TO TURN THE KEY IN THE IGNITION AT TIMES. I AM FORCED TO ROTATE THE WHEEL TO THE LOCKING POSITION, TURN IT TO THE MIDDLE OF THE LOCK AND TURN THE KEY WITH EXCESSIVE DIFFICULTY. IN OTHER SITUATIONS, IT IS INCREDIBLY EASY TO REMOVE THE KEY WHEN THE IGNITION IS NOT IN THE OFF POSITION. *TR

    Source: NHTSA WEB SITE