SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 SATURN VUE
    - MOKENA, IL

    TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WAS NOT SECURED IN THE IGNITION AND WAS ABLE TO BE REMOVED WHILE IN THE ON POSITION. THE CONTACT REFERENCED RECALL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED UNDER THE RECALL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SATURN VUE
    - ABINGDON, VA

    TOOK MY CAR INTO THE SHOP FOR THE SECOND TIME IN THREE YEARS TO GET THE IGNITION FIXED. I COULD PULL THE KEY OUT WHEN THE CAR WAS RUNNING AND IT BECAME INCREASINGLY DIFFICULT TO TURN THE KEY TO TURN ON THE CAR IT GOT TO POINT WHERE IT WOULD NOT TURN AND WORE THE KEY DOWN. AS I STATED - THIS IS THE SECOND INCIDENT FOR THIS ISSUE AND IT IS NOT A CHEAP FIX. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - METHUEN, MA

    THE FUEL LINES BETWEEN THE GAS TANK AND ENGINE HAVE RUSTED OUT. THEY ARE RUSTED DUE TO THE BRACKETS HOLDING THEM TO THE FRAME AS WELL AS A WATER SOAKED INSULATING BLANKET THAT HAD BEEN PUT AROUND THE FUEL LINES TO PROTECT THEM FROM THE EXHAUST PIPES HEAT. THIS ONLY SPED UP THE RUSTING PROCESS. THEY ARE RUSTED TO THE POINT THAT THE GAS IS SPRAYING ON THE EXHAUST PIPES CAUSING A POSSIBLE FIRE OR EXPLOSION. THE LEAK IS ONLY WITHIN A FOOT FROM THE GAS TANK MAKING IT EVEN MORE DANGEROUS. UPON MY RESEARCH I HAVE FOUND THAT SATURN HAS ADDRESSED THIS SAME PROBLEM WITH THEIR 2004 MODELS BUT NOT THE 2003 MODEL. (GM RECALL NO. 04053) THE DIFFERENCE IN THE MODEL YEARS HAS NOT MADE THIS ANY LESS OF A HAZARD. IN A CALL TO SATURN THEY TOLD ME THAT NOTHING CAN BE DONE WITH MY 2003 BUT IF I OWNED A 2004 THIS WOULD BE COVERED ON A SAFETY RECALL. THIS REASONING SOUNDS RATHER FOOLISH TO ME AND THE HAZARD SHOULD BE FIXED REGARDLESS OF THE YEAR VEHICLE. A FIRE OR EXPLOSION DOESN'T KNOW WHAT THE MODEL YEAR IT IS. WHY DID SATURN NOT MAKE THESE FUEL LINES OUT OF STAINLESS STEEL, A MATERIAL THAT WOULD NOT HAVE RUSTED AND BECOME A SAFETY HAZARD? I WOULD APPRECIATE ANY UPDATES ON THIS MATTER. THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - HORSHAM, PA

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SATURN ION
    - TUSKEGEE , AL

    TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR OF THE VEHICLE BEGAN TO SWAY ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ANTI-LOCK SYSTEM WAS FAULTY AND THE REAR BRAKES SHOES WERE WORN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN OUTLOOK
    - PONTIAC , MI

    TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND EXCESSIVE FORCE WAS REQUIRED IN ORDER TO MAKE ANY TURNS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - LA HABRA, CA

    MY 2008 SATURN OUTLOOK WAS TAKEN INTO THE DEALER FOR THE "SERVICE AIR BAG RECALL" WHICH WAS RESET BY THE DEALER, THE LIGHT CAME ON THE FOLLOWING DAY..THE CAR WAS TAKEN BACK TO THE DEALER THE FOLLOWING WEEK TO HAVE IT LOOKED AT AGAIN, AS TO WHICH THE DEALER CHARGED US $120.00 TO LOOK AT IT THIS TIME WHICH IS ABSURD, SINCE THIS IS A RECALL WHY SHOULD WE OWNERS HAVE TO PAY ANYTHING..THEY INFORMED US THAT IT WAS A BAD SENSOR UNDER THE SEAT AND THAT IT WAS NOT COVERED BY THE WARRANTY...THE DEALER INFORMED US THAT IT WOULD COST $965.00 TO BE FIXED, I'VE BEEN DOING RESEARCH AND COME TO MY FINDINGS MANY OTHER OWNERS OF THE SAME VEHICLE HAVE HAD THE SAME PROBLEM, AND THE SAME ISSUE WITH THE DEALER HAVING THE OWNER PAY FOR THIS PROBLEM..THIS PROBLEM WITH THE VEHICLE SHOULD BE COVERED BY THE DEALER NOT US OWNERS, SINCE IT IS A RECALL, THEY WILL NOT REPLACE A LOVED ONE IF THERE IS AN ACCIDENT WILL THEY? OF COURSE NOT. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN VUE
    - ALTOONA, WI

    THE PASSENGER REAR DOOR LATCH DOESN'T ALWAYS KEEP DOOR SHUT. IT IS AN INTERMITTENT PROBLEM. LITTLE UNNERVING TAMAKING A TURN AND THE DOOR FLY'S OPEN. UNTIL I GET IT TO THE SHOP FOR REPAIRS IT IS STRAPPED FROM THE INSIDE AND DUCT TAPED ON THE OUTSIDE. I HAVE SEEN SEVERAL COMPLAINTS AND WONDERING IF THERE WILL BE A RECALL FOR THIS. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - RANCHO CORDOVA, CA

    THE PASSENGER AIRBAG WARNING ON THE INSTRUMENT PANEL STAYS "OFF" EVEN IF A PASSENGER IS SEATED. ON THE DASHBOARD, THE WARNING LIGHT SAYS "SERVICE AIR BAG". *TR

    Source: NHTSA WEB SITE
  • 2001 SATURN LS
    - TUCSON, AZ

    TL* THE CONTACT OWNS A 2001 SATURN LS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE IGNITION KEY DISENGAGED FROM THE IGNITION SWITCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE