SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 SATURN ION
    - ALUNCREEK, WV

    TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO AN ELECTRICAL SHORTAGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - AURORA, CO

    AS I WAS BACKING OUT OF MY DRIVEWAY AND TURNING LEFT, I LOST COMPLETE USE OF MY CAR. THE POWER STEERING LIGHT CAME ON AND I HAD NO CONTROL. AFTER TRYING TO TURN THE CAR STRAIGHT FOR SEVERAL MINUTES, I FINALLY HAD TO TURN THE CAR OFF AND RESTART IT BEFORE I REGAINED USE OF THE POWER STEERING. I SEE THERE WAS RECALL FOR THIS TYPE OF PROBLEM IN APRIL 2014, HOWEVER, IT DOES NOT INCLUDE MY CAR. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - STERLING HEIGHTS, MI

    ON 4/30/2012 MY PURCHASED NEW 2009 SATURN OUTLOOK BEGAN EXPERIENCING DIFFICULTY STEERING. THE DEALER DIAGNOSED IT AS A WORN OUT STEERING GEAR. SUBSEQUENTLY, I HAD THIS REPLACED AFTER OWNING THE CAR FOR ONLY 3 YEARS AND WITH ONLY 40,226 MILES. ON 10/2014, WHILE STEERING, A LOUD WHIRRING NOISE OCCURRED WHILE EXHIBITING DIFFICULTY TURNING. AGAIN, THE DEALERSHIP DIAGNOSED IT AS AND REPLACED THE BAD STEERING GEAR WITH ONLY 71,183 MILES. THE SAME REPAIR IN TWO YEARS IS UNACCEPTABLE. I RECENTLY RECEIVED A LETTER FROM GM INDICATING THAT SOME 2009 SATURN OUTLOOKS MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OF LOSS OF STEERING ASSIST. I INQUIRED WITH THE DEALERSHIP OF A CORRELATION WITH THE REPAIRS I EXPERIENCED AND OF COURSE WAS TOLD THAT THERE WAS NONE. I WILL BE LOOKING TO CONTACT GM CUSTOMER SERVICE TO ESCALATE MY CONCERNS. HOPEFULLY IT HELPS. WE LOVE THE VEHICLE WHEN IT IS TROUBLE FREE, BUT IT HAS BEEN AN ENDLESS NIGHTMARE WITH MULTIPLE TRIPS TO THE DEALERSHIP SERVICE DEPARTMENT FOR NUMEROUS OTHER REPAIRS. LUCKILY THE OTHERS WERE COVERED UNDER WARRANTY, BUT WERE REPAIRS THAT SHOULD NOT HAVE BEEN NEEDED UNTIL MUCH LATER IN THE VEHICLES LIFE TIME. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN VUE
    - LONGMONT , CO

    INVOLVED IN A FRONT END COLLISON ON HIGHWAY AND AIRBAG FAILED TO DEPLOY. VEHICLE REPAIRED BUT APPROXIMATELY 3 YEARS AGO THE AIRBAG LIGHT CAME ON AND STAYS ON. THERE IS ALSO A SCRAPING NOISE COMING OUT OF STEERING COULMN WHEN TURNING THE WHEEL. INTERNET RESEARCH INDICATES THIS IS A WIDELY KNOWN PROBLEM. NO RECALL NOTICE EVER SENT OUT BY GM. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - CINCINNATI, OH

    THE MASTER CYLINDER FAILURE DUE TO ROD SHIFTING AND LOCKED UP FRONT RIGHT BRAKE. BURNT UP THE CALIPER, BRAKE PADS AND OVER HEATED BRAKE ROTOR. MAY HAVE ALSO CAUSED BRAKE FLUID TO OVERHEAT. DEALER CHARGED FOR BRAKE PADS, CALIPER, MACHINING OF ROTORS, INSTALLATION, ETC. THEY MISDIAGNOSED THE ABS HYDRAULIC PUMP (WHICH I ALSO HAD TO PURCHASE) BEFORE ULTIMATELY REPLACING FAULTY MASTER CYLINDER. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - FORT WAYNE, IN

    TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED WHICH ALSO CAUSED THE BRAKES TO FAIL AS THE CONTACT APPROACHED A STOP SIGN. AS A RESULT, THE CONTACT WENT THROUGH THE STOP SIGN AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE ALSO REQUIRED MEDICAL ATTENTION FOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V490000 (ELECTRICAL SYSTEMS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 SATURN LS
    - ST. LOUIS, MO

    PLEASE NOTE THAT OUR SATURN 2000 LS "KEY CAN BE REMOVED FROM THE IGNITION WHEN THE IGNITION IS NOT IN THE "OFF" POSITION. WE HAVE NOT RECEIVED A RECALL NOTICE REGARDING OUR SATURN LS. WE HAVE RECEIVED A RECALL NOTICE ON OUR SATURN VUE SUV REGARDING "KEY TO BE REMOVED FROM THE IGNITION WHEN THE IGNITION IS NOT IN THE "OFF" POSITION. THANK YOU, *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN SKY
    - FRANKLIN, TN

    DRIVING HOME FROM THE STORE AND THE SERVICE AIRBAG WARNING CAME ON AND NOW THE PASSENGER AIRBAG WILL NOT FUNCTION. LOOKING ON THE INTERNET THIS SEEMS TO BE A COMMON OCCURRENCE WITH A VERY IMPORTANT PIECE OF SAFETY EQUIPMENT. I FEEL THAT WITH THE LARGE NUMBER OF PROBLEMS OCCURRING WITH THE PASSENGER SEAT SENSOR THAT THERE SHOULD BE A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - MASSAPEQUA, NY

    IGNITION SWITCH REPLACED ON 7/17/14. ON 8/30/14 KEY WOULD NOT TURN IGNITION TO SHUT CAR OFF. PUT IN REVERSE THEN DRIVE THEN PARK AND KEY THEN TURNED TO SHUT ENGINE. THIS HAPPENED AGAIN ON 9/18/14 & 10/20/14. USED SPARE KEY ON 10/21/14, AND NOW ON 11/03/14 ABOVE HAPPENED AGAIN. INFORMED GM OF THESE EVENTS, TODAY 11/3/14, THEY ARE LOOKING INTO IT, AND WILL HAVE ATLANTIC CHEVY IN BAY SHORE CONTACT ME WITHIN 24 HRS. TO DISCUSS SOLUTION. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - TROY, MI

    AFTER FOLDING THE SECOND ROW SEATS FLAT TO MOVE SOME LIGHTWEIGHT DONATIONS I HAD TROUBLE WITH THE DRIVERS SIDE 2ND ROW SEAT BELT RECEIVER. I WAS DRIVING WITH MY 7 YEAR OLD DAUGHTER PROPERLY RESTRAINED AND THE SEAT BELT CAME UNLATCHED AND SHE WAS UNPROTECTED. THIS HAPPENED ON TWO MORE OCCASIONS AND THEN I INSPECTED THE SEAT BELT RECEIVER COVER AND NOTICED IT WAS CRACKED. I FOUND NHSTA SERVICE BULLETIN NUMBER 10V37500 / GM RECALL NO. N100243 AND FEEL AS THOUGH THIS RECALL DESCRIBES MY ISSUE EXACTLY. I BROUGHT THIS TO THE ATTENTION OF MY DEALER, SUBURBAN CADILLAC/GMC IN TROY, MI AND THEY STATED MY VIN DID NOT APPLY TO THIS ISSUE. I CONTEND THAT IT SHOULD AND THEY SAID TO CONTACT YOU. I PAID $203.40 TO HAVE IT REPAIRED. *TR

    Source: NHTSA WEB SITE