SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN VUE- ORANGE, CA
I WAS DRIVING ON THE FREEWAY ABOUT 60 MPH AND NOTICED THERE WAS A BURNING SMELL COMING FROM THE STEERING WHEEL AND THEN THERE WAS SMOKE. I EXITED THE FREEWAY AND LET THE CAR SIT FOR ABOUT 10 MINUTES AND THE SMOKE WENT AWAY. I TOOK THE CAR TO THE MECHANIC AND WE COULDN'T GET THE CAR TO DUPLICATE THE SMELL OR SMOKE. I HAS HAPPENED SEVERAL TIMES SINCE THEN. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- STROUDSBURG, PA
WHILE DRIVING MY CAR THE POWER STEERING SUDDENLY WENT OUT WITH NO WARNING, I WAS LUCKY NOT TO HAVE AN ACCIDENT. I'VE BEEN IN CONTACT WITH GM WHO ADVISED ME THERE IS NO SAFETY RECALL ON THE 2003 ION BUT THERE ARE POWER STEERING SAFETY RECALLS ON 2004-2010. *TR
Source: NHTSA WEB SITE -
2007 SATURN VUE- BATON ROUGE, LA
HAVING TROUBLE WITH IGNITION. KEY IS VERY HARD TO TURN AND CAN COME OUT AFTER CAR IS STARTED AND WHILE DRIVING. THIS IS A REPLACEMENT IGNITION PUT IN BY THE DEALER AFTER THE ORIGINAL IGNITION STARTED DOING THE SAME THING A FEW YEARS BACK. *TR
Source: NHTSA WEB SITE -
2004 SATURN VUE- CLEARLAKE OAKS, CA
IGNITION KEY CAN BE REMOVED FROM THE SWITCH IN THE RUN POSITION. VEHICLE WAS MADE IN MAY 2004 WHICH IS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V490000 (GM RECALL # 14506). *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- BETHANY , OK
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH. ONCE THE IGNITION WAS TURNED ON, THE VEHICLE ATTEMPTED TO RESTART INDEPENDENTLY. THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE DEALER STATED THAT THE KEY AND THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 SATURN AURA- WOONSOCKET, RI
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT HAD TO USE EXCESSIVE FORCE IN ORDER TO GET THE VEHICLE OFF THE HIGHWAY. IN ADDITION, THE GEAR SHIFTER INDICATED THE INCORRECT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN ION- VALLEY VILLAGE, CA
KEY BECOMES STUCK IN THE ACCESSORY POSITION AFTER TURNING VEHICLE OFF, APPROXIMATELY 90% OF THE TIME I DRIVE IT. WHEN THIS OCCURS, I HAVE TWO OPTIONS: ALLOW THE BATTERY TO BE DRAINED AND JUMPSTART THE NEXT TIME I USE MY CAR, OR ATTEMPT TO LOCATE THE MANUAL RELEASE INSIDE THE STEERING COLUMN. I'VE HAD THE RECALL MAINTENANCE DONE ON MY CAR, AND IT DID NOT FIX THE PROBLEM. GM TOLD ME THAT I WOULD NEED TO HAVE THE GEAR SHIFTER ASSEMBLY REPLACED (COST TO BE PAID BY ME). IN THE MEANTIME, THEY SUGGESTED THAT I CONTINUE TO RELEASE THE KEY MANUALLY. EVERY TIME I USE MY CAR, I FEEL UNSAFE - I AM PUTTING MYSELF AT RISK OF ELECTROCUTION CONSTANTLY, WHETHER BY JUMPSTARTING THE DEAD BATTERY OR MANIPULATING THE WIRES UNDER THE STEERING COLUMN. GM IS AWARE OF THIS ISSUE AND TAKING NO STEPS TO FIX IT, MUCH LIKE THE OTHER IGNITION/POWER STEERING PROBLEMS THEY WILLINGLY IGNORED. *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- LOUISVILLE, KY
PURCHASED IN 2011 FROM TOYOTA DEALERSHIP IN LOUISVILLE. IT HAD THE TIRE SENSOR LIGHT ON. THEY SENT IT TO THE SHOP AND WE WERE TOLD IT WAS A SENSOR MALFUNCTION OVER AND OVER. THEN OTHER LIGHTS STARTED COMING ON ALONG WITH THE SLUGGISH FEELING AND AN ANNOYING RATTLING, ROLLING SOUND. DEALER SAID THAT THIS WAS FROM SPARK PLUGS???? I HAD AN EXTENDED WARRANTY. THEY WANTED 100.00 FOR DIAGNOSTIC 500 FOR SPARK PLUGS. I DECLINED. THE ROTOR AND STRUTS HAVE BEEN REPLACED TWICE. THE CAR WOULD OFTEN TIMES BE RUNNING WITH THE KEY OUT OF THE IGNITION, GAS GONE, NOT TO MENTION DANGEROUS AND BAD FOR THE CAR. TRANSMISSION FAILURE STARTS AND CONTINUES. HAD A CAR ACCIDENT IN DECEMBER 2013. AIRBAGS DID NOT ACTIVATE. DEALERSHIP RECEIVED OVER $5000. AFTER A MONTH THEY SAY IT'S FINISHED BRING ME THE CAR. I GET HOME AND THE KEY WON'T COME OUT OF THE IGNITION. THEY TOLD ME THAT THEY WOULD NOT REPLACE IT BECAUSE IT WAS A KNOWN ISSUE WITH THE VEHICLE. THE ROCKING AND ROLLING SOUND IN THE STRUTS IS WORSE. THEY SAID THAT IS ALSO A KNOWN ISSUE ALONG WITH THE TRANSMISSION AND NOT FROM THE ACCIDENT. THEY WOULD NOT REPLACE. THEY FINALLY AGREED TO FIX IGNITION. THIS VEHICLE IS A FAILURE! NO WONDER SATURN IS OUT OF BUSINESS. AS FOR THE TOYOTA DEALERSHIP AND THE GM DEALER UNDER PROGRESSIVE INS. THIEVES! I TOOK PICTURES OF MY FILE AND HAVE WHAT THEY ACTUALLY DID FOR THE 5000. HOW MUCH THEY PAID FOR THE PARTS. I ALMOST THREW UP. IT WAS 300% MARK UP ON SOME THINGS. OTHERS WERE CHARGED FOR AND NOT REPLACED. AFTER THIS I LOST ALL FAITH IN TRUSTING DEALERSHIPS ETC. I STILL OWE ON THE CAR. I WILL CONTINUE TO EDUCATE MYSELF ON THE THIEVERY THAT GOES ON IN THE VEHICLE INDUSTRY. I PRAY EVERYDAY THAT KARMA WILL CATCH UP WITH THEM. DON'T BOTHER CONTACTING GM. THEY WILL ACT LIKE THEY HAVE NO IDEA WHAT YOU ARE TALKING ABOUT AND NEVER GET BACK WITH YOU. *TR
Source: NHTSA WEB SITE -
2001 SATURN SL- HUNTINGTON WOODS, MI
I TOOK MY SATURN IN FOR REPAIR BECAUSE I WAS HAVING TROUBLE WITH THE IGNITION AND STARTING MY CAR. THE DEALER SAID THAT THE IGNITION CYLINDER BINDING AND COLUMN WAS LOOSE. THEY REPLACED THE CYLINDER AND CODE CYLINDER AND SECURED THE STEERING WHEEL COLUMN. NOW THE SAME IGNITION PROBLEM IS BACK BUT EVEN WORSE. IT TAKES A SERIES OF SHAKES OF MY KEY AND MOVING THE STEERING WHEEL TO EVEN START THE CAR! I HOPE THAT I WON'T GET STRANDED SOMEWHERE WHEN THIS CAR WON'T START!!! *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- COLORADO SPRINGS, FL
TL-THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WOULD REMAIN STARTED WHEN THE KEY WAS OUT OF THE IGNITION. THE DEALER REPAIRED THE IGNITION SWITCH. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. NE
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE