SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN VUE- EDGEWOOD, TX
THE IGNITION LOCK CYLINDER ON MY VEHICLE HAS BEEN HAVING ISSUES SINCE I BOUGHT IT. THE KEY WILL FALL OUT WHILE DRIVING AT ANY SPEED WHILE THE ENGINE IS RUNNING. AFTER I AM STOPPED AND PARKED, THE IGNITION LOCK CYLINDER SEIZES UP AND WILL NOT ALLOW ME TO REMOVE KEY UNTIL AFTER I HAVE ALMOST EXHAUSTED ALL OPTIONS TO GET IT OUT, IE. SHAKING KEYS, BANGING ON IGNITION HOUSING, AND FINALLY HAVING TO USE FORCE AND ALMOST BREAKING THE KEY OFF IN THE IGNITION CYLINDER LOCK. AFTER LEAVING IT PARKED OVER NIGHT AND THE NEXT DAY TRYING TO START MY CAR, THE KEY IS HARD TO GET INTO THE CYLINDER AND HARD TO TURN IT TO THE RUN POSITION, BUT YOU CAN TAKE THE KEY OUT AT ANYTIME IT'S IN THE RUN POSITION. I HAVE READ THOUSANDS OF COMPLAINTS ONLINE ABOUT THIS IGNITION CYLINDER LOCK ISSUE THE SAME AS I AM HAVING, AND BELIEVE THIS TO BE A MAJOR PROBLEM WITH THE 2005 SATURN VUE'S MANUFACTURED BY GENERAL MOTORS. PLEASE ADVISE AS THIS IS ONE HECK OF A COSTLY REPAIR OF OVER 300 US DOLLARS TO REPLACE THE IGNITION SYSTEM. IF YOU WILL TAKE THE TIME TO RESEARCH THIS ISSUE AND CHECK WITH GM DEALERS ON THE NUMBERS OF VEHICLES THEY HAVE REPLACED THE IGNITION CYLINDER LOCK ON THE SATURN VUE'S I AM SURE YOU WILL FIND A HUGE PATTERN DEFECTIVENESS . MY NEIGHBOR IS A MECHANIC AND SHE SAYS SHE'S DONE TONS OF THEM OVER THE YEARS ON THIS VEHICLE IN THE AFTERMARKET FIELD OF MECHANIC WORK. SHE'S THE ONE THAT SUGGESTED I CONTACT YOUR ORGANIZATION WITH THE PROBLEM. SHE HAS DONE RESEARCH OF INTERNET FORUMS AND FOUND THOUSANDS OF COMPLAINTS AND ALSO ON WEBSITES THAT LINK UP TO YOUR ORGANIZATION. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- WASHINGTON DC , WA
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,480.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- SEATTLE, WA
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2007, SATURN ION VEHICLES, SOME OF THESE VEHICLES HAVE SEVERAL SPECIAL COVERAGE ISSUES, HOWEVER A CONDITION IN THAT THE PLASTIC SUPPLY, OR RETURN PORT ON THE FUEL PUMP MODULE MAY CRACK, WHICH COULD CAUSE A FUEL LEAK. THIS VEHICLE HAS BEEN IDENTIFIED AS BEING COVERED UNDER THIS PARTICULAR SERVICE POLICY, AS WELL AS OTHER SPECIAL POLICIES. GM NOTIFIED US, AND GOOD CHEVROLET REPORTEDLY REPLACE THE FUEL PUMP MODULE, AS COVERED BY GM. FROM DECEMBER 10TH OF 2013 TO PRESENT - WE ARE STILL DEALING WITH ASPECTS STEMMING FROM THIS RECALL ISSUE; PER OUR MANY CALLS TO GM, AS WELL AS VISITS TO GOOD CHEVROLET ABOUT THE FUEL SMELL AND VEHICLE'S PERFORMANCE GOOD CHEVROLET AND GM'S HAVE BEEN QUESTIONABLE IN THEIR RESPONSE TO OUR VERY SERIOUS CONCERNS. COURTESY TIRE, OUR REGULAR MAINTENANCE CENTER, DISCOVERED THAT GOOD CHEVROLET DAMAGED THE FUEL VENT WHEN REPLACING THE FUEL PUMP MODULE, WHICH COMPOUNDS THE ORIGINAL ISSUE FOR THE SPECIAL POLICY. EVER SINCE THEIR NEGLIGENT SERVICING OF THE VEHICLE GM AND GOOD HAVE BEEN DENYING ANY WRONG DOING. WE FILED A COMPLAIN WITH THE WASHINGTON STATE ATTORNEY GENERALS OFFICE AND NOW AM FILING THIS COMPLAIN DUE TO THE DANGERS ASSOCIATED WITH THE FUEL ISSUE. *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- HUDSON, WI
OCCASIONALLY THERE HAS BEEN A LINE OF SMOKE COMING FROM MY STEERING COLUMN WHEN I START THE CAR. NOW MY WINDSHIELD WIPERS WILL NOT TURN OFF UNLESS I REMOVE THE FUSE. I AM CONCERNED ABOUT A FIRE AND WILL BE GETTING IT FIXED, HOWEVER I HAVE READ OF OTHER SATURN OWNERS HAVING THIS SAME PROBLEM. SO I KNOW MINE IS NOT THE ONLY CAR OUT THERE TO HAVE THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- ANGOLA , NY
THE C5 PLATE IN THE TRANSMISSION SNAPPED CAUSING MY VEHICLE TO NOT SHIFT INTO GEAR. NO REVERSE EITHER. CAR WOULD NOT GO OVER 30, RPM'S WERE HIGH. ENGINE LIGHT CAME ON. COST TO FIX $1794. RESEARCHED PROBLEM, BUNCH OF COMPLAINTS CAME UP, SAME PROBLEM, SAME MAKE, MODEL, AND YEAR. TRANSMISSION EXCHANGE IN LACKAWANNA NY VERIFIED THAT HE HAS DONE SIMILAR VEHICLES WITH SAME TRANSMISSION, SAME PROBLEM. I'M A SINGLE MOTHER NEEDING TO GET BACK AND FORTH TO WORK. THIS SHOULD HAVE BEEN LABELED A RECALL BEING IT'S A MANUFACTURER MALFUNCTION. *TR
Source: NHTSA WEB SITE -
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2007 SATURN AURA- GRANDVIEW, MO
ON 09/12/14, I WAS DRIVING MY VEHICLE EXITING A HIGHWAY WHEN MY TRANSMISSION STALLED OUT AND WOULD NOT MOVE FORWARD. THIS PUT ME AND OTHER VEHICLES IN DANGER AS THERE WAS NO NOTIFICATION OR INDICATOR THAT TRANSMISSION PROBLEMS WERE OCCURRING. I HAVE LEARNED THAT THE VEHICLE HAS TRANSMISSION FAILURE. *TR
Source: NHTSA WEB SITE -
2004 SATURN VUE- HAYFIELD, MN
I NOTICED THE RIGHT REAR TIRE ON MY 2004 SATURN VUE WAS AT AN ANGLE. I WENT AND LOOKED AND I THOUGHT IT WAS JUST A BAD BUSHING. I TOOK IT TO MY MECHANIC AND FOUND OUT THAT THE REAR CROSS MEMBER WAS ALL BROKEN. AS I GOT LOOKING ON THE INTERNET I FOUND THAT GM KNEW ABOUT THIS PROBLEM AND DID NOTHING UNLESS YOU COMPLAINED AND BROUGHT IN IN TO THE DEALER. WELL SATURN IS NO LONGER AND I'M STUCK WITH FIXING THIS PART AND GM WILL DO NOTHING. I COULD HAVE LOST MY WIFE AND ALL MY FAMILY. THEY KNEW ABOUT THIS AND THEY SHOULD HAVE ISSUED A RECALL. *TR
Source: NHTSA WEB SITE -
2006 SATURN VUE- CHARLOTTE, NC
REAR ENDED VEHICLE IN FRONT OF ME AT INTERSECTION. WAITING ON CONFIRMATION BUT MOST LIKELY VEHICLE WILL BE TOTALED DUE TO FRONT END DAMAGE. WITH THE MASSIVE DAMAGE TO THE FRONT THE AIRBAG DID NOT DEPLOY. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- VICTORVILLE , CA
TL* THE CONTACT THE OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF AND THE KEY BECAME LODGED IN THE IGNITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE SHUT OFF AND THE KEY RELEASED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN L200- ARLINGTON, TX
TL* THE CONTACT OWNS A 2003 SATURN L200. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE