SATURN Complaints

ASK A MECHANIC SPRING 2014, WE HAD THE RECALL ON THE IGNITION FIXED ON MY 2003 SATURN. ON SEPTEMBER 9TH MY SON DROVE THE SATURN TO DETROIT MI. ABOUT HALF WAY THERE ON I-94, AT RUSH HOUR, THE SATURN LOST POWER AND BEGAN STOPPING. HE WAS GOING ABOUT 70 MILES/HOUR AND DIDN'T HAVE EXTRA KEYS ON THE KEY RING. LUCKILY, HE IS STRONG, SMART AND QUICK THINKING. HE WAS ABLE TO WRESTLE THE STEERING COLUMN TOWARD AN EXIT, WHILE DEPRESSING THE CLUTCH AND RESTARTING THE CAR. THANKFULLY IT STARTED! IF I HAD BEEN DRIVING THE CAR, I DON'T THINK I COULD HAVE DONE THOSE THINGS. WE CALLED THE DEALERSHIP THAT FIXED THE CAR AND AFTER NUMEROUS CALLS, THEY SAID THEY WERE NOT AUTHORIZED TO TOW THE CAR AND FIX IT. NOW SEVERAL WEEKS LATER AND IN RESPONSE TO LETTERS SENT TO GM EXECUTIVES, THEY TELL US THE SAME THING. I AM TELLING THEM THEIR FIX IS NOT A FIX! I DON'T WANT OTHERS INJURED OR DEAD. WHY IS THIS ENTITLED 'ASK A MECHANIC'? WE WERE TOLD MANY YEARS AGO BY A MECHANIC AT THE SATURN DEALER NOT TO HANG EXTRA KEYS ON OUR RING. THIS DEALER HAS BEEN GONE FOR MANY YEARS. MAYBE SOMEONE NEEDS TO ASK A CURRENT MECHANIC IF THIS IS THE RIGHT FIX FOR GM VEHICLES. *TR

2008 SATURN AURA. CONSUMER WRITES IN REGARDS TO TRANSMISSION RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER WAS INFORMED, THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE VEHICLE JERKED. THE CONTACT MENTIONED THAT THE EPS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND FUNCTION NORMALLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHO FAILED TO INFORM THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

I HAVE TWO MAJOR COMPLAINTS WITH THE VEHICLE. THE KEY CAN BE REMOVED FROM THE IGNITION WHILE IN THE "ON" POSITION AND IS HARD TO START. GM HAS CLAIMED THIS VEHICLE IS NOT COVERED UNDER THE IGNITION RECALL THE SECOND COMPLAINT, THE VEHICLE LEAKS FUEL FROM ABOVE THE TANK WHICH SEEMS TO BE TYPICAL TO SATURN VUES. *TR

TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

I HAVE HAD THE IGNITION CHANGED DUE TO A RECALL. PRIOR TO THAT THE IGNITION KEY WOULD STICK AND WOULD NOT COME OUT. I HAD TO MOVE IT BACK AND FORTH AND AFTER SEVERAL TRIES IT WOULD COME OUT. I THOUGHT THAT THE RECALL WOULD CORRECT BUT IT DID NOT. I STILL HAVE THE SAME INTERMITTENT PROBLEM. ARE THERE MORE COMPLAINTS REGARDING THIS PROBLEM? THANK YOU VERY MUCH FOR ANY ADVICE YOU CAN GIVE ME REGARDING THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THERE WAS A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

CANNOT GET KEY OUT OF IGNITION WHEN CAR IS TURNED OFF, HAVE TO WAIT AT LEAST ONE MINUTE OR MORE TO GET IT TO UNLOCK OR RELEASE TO TAKE KEY OUT, USES TOO MUCH BATTERY TIME. *TR