SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2003 SATURN ION- SIMI VALLEY, CA
THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL (IGNITION SWITCH). AFTER RECALL REPLACEMENT, WHEN PARKING AND TURNING THE VEHICLE OFF, THE KEY WOULD NOT RELEASE FROM THE IGNITION. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. DEALER SAID IT HAS NOTHING TO DO WITH RECALL REPAIR, TO FIX ABOUT $500.00. *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- TIDIOUTE, PA
THE KEY CAN BE REMOVED WHILE IN THE ON POSITION, WHICH CAN CAUSE A LOT OF SERIOUS ISSUES. NOT ONLY THE KEY CAN COME RIGHT OUT, BUT ALSO WHEN THE KEY IS IN THE IGNITION AND I GO TO SHUT IT OFF IT WILL GO PAST THE OFF SPOT AND I COME TO FIND A DEAD BATTERY WEEKLY BECAUSE THE IGNITION IS NOT STOPPING THE KEY. THE STEERING FROM THE IGNITION WILL LOCK AND WILL BE DIFFICULT TO UNLOCK. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- CASPER, WY
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THERE WAS A STRONG ODOR OF FUEL PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN ION- NEW LENNOX , IL
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT HAD TO WAIT IN ORDER TO RELEASE THE KEY FROM THE IGNITION AFTER THE VEHICLE HAD BEEN SHUT OFF. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE SHIFTER ASSEMBLY ALSO NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- MONROE, LA
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT SMELLED A STRONG FUEL ODOR OUTSIDE THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2006 SATURN ION- LAWRENCE, KS
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED FUEL. THE ODOR WAS DETECTED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN SKY- NEWTOWN, PA
TRYING TO FIND OUT ABOUT THE LONG DELAY IN GETTING THE IGNITION PART FOR MY VEHICLE . I CONTACTED MY DEALER FAULKNER GMC OF TREVOSE PA BACK IN APRIL THEY ORDERED THE PART AND AS OF THIS E MAIL HAS NOT RECEIVED THE PART FROM GM. I WOULD LIKE TO KNOW WHY IT IS TAKING SO LONG . I HAVE KEPT MY DRIVING TO A MINIMUM IN THE VEHICLE BUT A 5 MONTHS DELAY IS INEXCUSABLE AS WELL AS DANGEROUS. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- TUCSON, AZ
LEFT SIDE OF POWER DRIVER SEAT COLLAPSED WHILE ROUNDING A CORNER. UPON EXAMINATION IT APPEARS THE WELD BROKE ATTACHING A VERTICAL BRACKET TO A HORIZONTAL TUBE THAT EXTENDS UNDER THE WIDTH OF THE SEAT NEAR THE REAR AND IS CAPPED ON BOTH ENDS. UPON SEARCHING ONLINE DATA SOURCES, IT APPEARED THAT THIS IS A "KNOWN ISSUE" THAT EXTENDS ACROSS THE PLATFORMS THAT SHARE THIS PARTICULAR SEAT DESIGN(CHEVROLET MALIBU, PONTIAC G6, SATURN AURA) AND POSSIBLY OTHERS. I'D LIKE TO ADD MY INCIDENT TO THE RECORD. *TR
Source: NHTSA WEB SITE -
2009 SATURN SKY- GALVESTON, TX
I WAS TURNING INTO MY SUBDIVISION AND AS I ENTERED A CURVE IN THE ROAD MY HAND HIT THE KEY FOB AND THE IGNITION TURNED OFF. I STOPPED AS QUICK AS POSSIBLE AND PUT THE CAR IN PARK AND RESTARTED THE ENGINE. IMMEDIATELY THE CHECK ENGINE AND HAVE AIR BAGS SERVICED LIGHTS CAME ON AND STAYED ON. I RECENTLY HAD THE IGNITION REPLACED UNDER RECALL BUT THE LIGHTS STAYED ON. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- TOLEDO, OH
VEHICLE WAS DELIVERED TO LOCAL CAR DEALERSHIP FOR GM FACTORY WARRANTY RECALLS. THE CAR WAS BEING DRIVEN BY TWO SERVICE TECHNICIANS WHEN THE VEHICLE IGNITED IN THE TRUNK AND REAR SEAT AREA. THE FIRE DEPARTMENT DETERMINED THAT THE CAUSE OF THE FIRE WERE THE REAR BREAK LINES THAT HAD SAGGED ONTO THE EXHAUST SYSTEM. SERVICE TECHNICIANS WERE UNAWARE OF THE WORK TO BE DONE ON THE VEHICLE. THE VEHICLE WAS SUPPOSED TO RECEIVE NHTSA RECALLS 14V047, 14V171, AND 14V153. NONE OF THE RECALLS WERE FURNISHED WHILE IN THE POSSESSION OF THE CAR DEALERSHIP AND COULD POSSIBLY HAVE CONTRIBUTED TO THE FIRE. *TR
Source: NHTSA WEB SITE