SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN AURA
    - MURFREESBORO, TN

    TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND MADE A CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, BUT THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE INSPECTED OR TEST DRIVEN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - DEFIANCE, OH

    TL* THE CONTACT OWNS A 2008 SATURN AURA. WHEN THE VEHICLE WAS STARTED, THE CONTACT COULD NOT SHIFT FROM THE PARK TO THE DRIVE POSITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - NORTH BABYLON, NY

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM: IGNITION: SWITCH). AFTER THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL, THE ALARM SYSTEM CAUSED THE IGNITION SWITCH TO LOCK. THE FAILURE PREVENTED THE ENGINE FROM STARTING. THE ALARM WOULD SOUND WHILE THE VEHICLE WAS IN OPERATION. THE DEALER STATED THAT THE ALARM SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - CLINTON, NC

    MY CAR WAS IN THE GENERAL MOTORS IGNITION SWITCH RECALL. I TOOK MY CAR TO THE CHEVROLET DEALERSHIP TO HAVE IT WORKED ON. THEY KEPT IT LITTLE OVER A MONTH. THEY FINALLY CALLED ME AND SAID MY CAR HAD BEEN FIXED AND THAT I COULD COME AND GET IT. I DROVE MY CAR FOR A COUPLE OF DAYS AND THEN I STARTED HEAR A CLICKING NOISE IN MY IGNITION. SO WHEN I GOT TO WHERE I WAS GOING I SWITCHED MY CAR OFF AND IT WAS MAKING THAT CLICKING SOUND AGAIN. SO I TRIED TO GET MY KEY OUT OF THE IGNITION AND IT WOULDN'T COME OUT. SO I SAT THERE A FEW MINUTES AND I TRIED AGAIN AND IT STILL WOULD NOT COME OUT. SO I KEPT SWITCHING THE CAR OFF AND ON UNTIL I FINALLY GOT THE KEY OUT. SO THE NEXT WEEK I TOOK IT BACK TO THE SERVICERS AND I WAS TOLD THAT IT DIDN'T DO THAT WITH HIM.SO HE COULDN'T TELL ME WHAT THE PROBLEM WAS. SO I TOOK THE CAR AND LEFT. IT STARTED DOING THE SAME THING AGAIN . SO THE NEXT WEEK I TOOK IT RIGHT BACK AND THEY STILL DIDN'T DO ANYTHING. SO I CONTACTED THE GENERAL MOTORS HEADQUARTERS AND THEY SUPPOSED TO HAD GOT BACK WITH ME WITHIN 24-48 HRS. WELL I DIDN'T HEAR FROM THEM UNTIL ABOUT A WEEK LATER WHEN I HAD TO CALLED THEM BACK WHILE I WAS BACK AT THE CHEVROLET SERVICE CENTER. SO THEY FINALLY CALL ME BACK AND TALKED TO ME AND THE SERVICE MANAGER. SO I WAS TOLD TO BRING MY CAR BACK TUESDAY 9\17\14 AND I DID. THEY COME TELLING ME THAT IT'S MY GEAR STICK WITHOUT PUTTING IT ON A MACHINE TO SEE WHAT COULD BE THE PROBLEM. SO AGAIN I LEFT WITH MY CAR IN THE SAME CONDITION AND IT IS STILL MAKING THAT CLICKING NOISE AND MY KEY STILL BE HARD TO COME OUT AT TIMES. WHEN MY CAR WAS THERE GETTING REPAIRED SOMEHOW MY DOOR GOT MESSED UP. WON'T NOTHING WRONG WITH MY DOOR WHEN I TOOK MY CAR TO THEM. ALTHOUGH THEY WON'T ADMIT TO IT THEY DONE SOMETHING TO MY DOOR. THEY SAY THEY WASN'T BACK THERE AT MY DOOR BUT GREASY HAND PRINTS ARE BACK THERE ON THE DOOR. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - CHATTAHOOCHEE, FL

    I BROUGHT A USED 2007 SATURN AURA AND I BEGINNING TO NOTICE THAT IF IT RAINS THE PASSENGER DOOR HOLDS WATER AND COULD IN FACT AFFECT THE ELECTRICAL SYSTEM CAUSING THE DOOR LOCK TO MALFUNCTION. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN VUE
    - LAKELAND, FL

    WHILE DRIVING 45 MPH, THE CRANKSHAFT PULLEY ON FRONT OF ENGINE PARTIALLY SEPARATED FROM IT'S HUB, CAUSING A DRIVE BELT MIS-ALLIGNMENT OF THE PULLEYS FOR CRANKSHAFT, ALTERNATOR, AND AIR CONDITIONER. THIS CAUSED THE DRIVE BELT RUNNING OF THESE PULLEYS TO SHRED, RESULTING IN LOSS OF ELECTRICAL POWER WHILE DRIVING. WHILE LOOKING FOR A REPLACEMENT PART TO REPAIR THE VEHICLE, I FOUND OUT THAT GM HAS DISCONTINUED THIS PART, GM PART 12606927. ALSO, I HAVE DISCOVERED THAT A LARGE NUMBER OF THESE CRANKSHAFT DAMPNER PULLEYS ARE NOW FAILING, DEPLETING THE REMAINING GM PARTS STOCK TO ZERO IN THE USA, SUGGESTING A DEFECTIVE PART DESIGN. THIS DAMPNER-CRANKSHAFT PULLEY FITS SATURN VUE 2004 THRU 2007 WITH L66 3.5L 6 CYLINDER ENGINES, AS WELL AS OTHER GM CAR LINES. THE RESULTING LOSS OF ALTERNATOR POWER WILL QUICKLY RESULT IN DROP IN SYSTEM VOLTAGE DUE TO DISCHARGE OF BATTERY, CAUSING THE CAR ENGINE TO UNEXPECTEDLY SHUT DOWN. THIS IS A SERIOUS SAFETY ISSUE AND THESE VEHICLES NEED TO BE RECALLED BY GM TO CORRECT THIS CONDITION. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - ACCOKEEK, MD

    TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE STEERING COLUMN BUT THE FAILURE PERSISTED. ALSO, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN OUTLOOK
    - HOUSTON, TX

    SEPTEMBER 16,2014 AROUND 8:30 PM WE WERE DRIVING ON I10 WESTBOUND AND ACCELERATED TO GET IN THE MAIN LANES. THE CAR MADE THE ACCELERATED NOISE BUT WAS STUCK IN GEAR AT 4400 RPMS AT 40 MILES PER HOUR. WE PULLED OVER IN A PARKING LOT TO TEST THE ACCELERATION AND IT WAS HARD TO TELL DRIVING IN A SHORT DISTANCE, BUT AS SOON AS WE PULLED OFF AND ATTEMPTED TO ACCELERATE AGAIN THE SAME ISSUE OCCURRED. THE NEXT TIME THE CAR BEGAN TO LOSE POWER AS IF IT WOULD STOP SO WE PULLED INTO ANOTHER PARKING LOT AND CUT THE CAR OFF. WHEN WE TURNED IT BACK ON AND DROVE THE ISSUE WENT AWAY. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN VUE
    - PITTSBURGH, PA

    WHILE DRIVING ABOUT 25 MPH, THE IGNITION SWITCH TURNED OFF AND THE ENGINE STALLED. THERE WAS ONLY ONE OTHER KEY ON THE KEY RING AT THE TIME I WAS DRIVING. I WAS ABLE TO STOP THE SUV AND RESTART IT TO CONTINUE. THIS IS SAME IGNITION SAFETY DEFECT AS IN THE OTHER SATURNS I HAVE READ ABOUT. I LOST STEERING AND BRAKING CAPABILITIES. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN SC
    - GREAT FALLS, MT

    HAVE BEEN HAVING ISSUES WITH THE VEHICLE TURNING THE IGNITION AS IT JAMS AND AT TIMES FEARFUL IT MAY NOT TURN NEXT TIME I TRY TO START IT .....BUT TODAY WHILE WAITING AT A RED LIGHT...CAR RUNNING, RADIO ON AND INTERIOR DASH LIGHTS ON...EVERYTHING JUST SHUT DOWN....THE ENGINE CONTINUED TO RUN...BUT THE REST OF THE CAR DIED...I WAS VERY NERVOUS WAITING FOR THE LIGHT TO CHANGE .....WONDERING IF IT WOULD ALLOW ME TO EVEN GET HOME....WITHIN IN 2 MINUTES THE ELECTRICAL DID COME BACK....I ONLY PURCHASED MY SATURN IN FEB, AS USED BUT DID NOT START SEEING THESE ISSUES UNTIL THE PAST 2 MONTHS...BUT HAVE ALSO NOTICED THAT THIS CAR MODEL IS NOT ON ANY RECALL LIST WITH OTHERS DISPLAYING THE SAME ISSUES. *TR

    Source: NHTSA WEB SITE