SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2006 SATURN VUE- WHEATON, IL
NOTICED RADIO SCREEN WAS NOT FULLY ILLUMINATED & MY SEAT BELT WARNING 'CHIME' STOPPED WORKING WHEN BELT WAS UNFASTENED. HAD THIS PROBLEM W/ ANOTHER VEHICLE (1999 ACURA INTEGRA) & IT RESULTED IN REPLACING THE IGNITION CYLINDER. AS A RESULT, I STARTED JIGGLING THE SATURN KEY TO SEE IF THERE WAS IMPROPER/ INADEQUATE CIRCUIT CLOSURE. WHEN I JIGGLED THE KEY, IT WAS LOOSE AND CAME OUT, BUT THE CAR REMAINED RUNNING! SINCE THEN I HAVE EXPERIENCED SEVERAL SIMILAR INCIDENTS AND THE RADIO DISPLAY STILL DOES NOT DISPLAY FULLY ACROSS THE SCREEN AND THE SEAT BELT CHIME STILL DOESN'T WORK. (APPROXIMATELY MAY 2013) I STARTED HAVING DIFFICULTIES GETTING KEY TO TURN IN IGNITION ENABLING THE VEHICLE TO START. I WENT TO GM DEALER TO GET A NEW KEY IN CASE THAT MIGHT RECTIFY THE PROBLEM - IT DID NOT. RECENTLY (AUGUST 2014) ASKED A NON-GM MECHANIC ABOUT KEY TURNING DIFFICULTIES. HE INDICATED 'TUMBLERS' GETS 'STICKY' & PREVENTS KEY FROM TURNING & THAT IT WOULD GET WORSE UNTIL I REPLACED IGNITION LOCK CYLINDER. I CHECKED ON-LINE FOR RECALLS, AS SO MANY GM VEHICLES WERE HAVING PROBLEMS WITH THEIR IGNITIONS AND SAFETY EQUIPMENT. THE 2006 SATURN VUE WASN'T ON THE LIST. I WENT TO LOCAL GM DEALER (BUICK/ GMC DEALER IN NAPERVILLE, IL) IN SEPTEMBER 2014 & THEY CONFIRMED THE 2006 VUE WAS NOT COVERED UNDER A RECALL. I WENT AHEAD AND PROVIDED MY VIN #, PROOF OF OWNERSHIP (TITLE AND DRIVERS LICENSE) AND THEY QUOTED A PRICE OF $90 FOR THE IGNITION CYLINDER, $60. TO OBTAIN AND USE THE GM CODE TO PROGRAM THE NEW IGNITION LOCK CYLINDER, & THIS DID NOT INCLUDE A NEW KEY! THEY DID THEY WORK & EVEN INCLUDED A KEY @ NO ADDITIONAL COST. NOW I AM ATTEMPTING REPLACEMENT OF IGNITION LOCK CYLINDER, BUT IT REQUIRES KEY TO BE TURNED TO THE ACCESSORY POSITION TO REMOVE THE CYLINDER. I CAN'T GET KEY TO TURN, SO CAN'T REPLACE CYLINDER AND THE CAR IS NOT OPERABLE. I BELIEVE 2006 SATURN VUE SHOULD BE RECALLED TOO. *TR
Source: NHTSA WEB SITE -
2007 SATURN VUE HYBRID- BRADENTON, FL
CHECK ENGINE LIGHT CAME ON IMMEDIATELY AFTER DRIVING OFF THE LOT. SEVERE ELECTRICAL/COMPUTER ISSUES. THE HYBRID BATTERY WAS NOT FUNCTIONING PROPERLY. THE HYBRID BATTERY WAS REPLACED BUT WE HAVE CONTINUED TO HAVE ELECTRICAL/COMPUTER PROBLEMS. THE RADIO QUIT WORKING AND HAD TO BE REPLACED. THE IGNITION SWITCH/CORE HAD TO BE REPLACED. THIS WE PAID FOR OUT OF POCKET EVEN THOUGH GM KNEW ABOUT SIMILAR IGNITION ISSUES WITH SATURN VUE'S AND OTHER CARS. WE ARE STILL EXPERIENCING PROBLEMS WITH THE IGNITION. THE CAR COMPLETELY SHUTS DOWN WHILE DRIVING. THE KEY WILL FALL OUT OF THE IGNITION WHILE DRIVING. GM HAS REFUSED TO DO ANYTHING ABOUT THESE ISSUES. THE DASHBOARD LIGHTS ALL COME ON AT RANDOM TIMES. THE AIRBAG LIGHT HAS CONTINUED TO ILLUMINATE AT RANDOM TIMES DESPITE OUR BRINGING IT TO GM'S ATTENTION FROM THE MOMENT WE PURCHASED THE CAR. WE REPLACED THE AIRBAG SENSOR BUT THE PROBLEMS HAVE PERSISTED. GM SAYS THERE'S NOTHING WRONG WITH THE AIRBAGS DESPITE THE AIRBAG LIGHT RANDOMLY COMING ON. RECENTLY THE HYBRID BATTERY HAS STOPPED FUNCTIONING PROPERLY AGAIN. WE FEEL TOTALLY UNSAFE DRIVING THIS CAR AND GM DOESN'T SEEM TO CARE. GM SHOULD PAY FOR ANY AND ALL REPAIRS THAT MAY BE NEEDED. OF COURSE, CONVENIENTLY FOR THEM, THEY SAY THE 8 YEAR/100,000 MILE HYBRID/POWERTRAIN WARRANTY HAS EXPIRED EVEN THOUGH WE HAVE NOT YET REACHED 100,000 MILES. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- ARLINGTON HEIGHTS, IL
SEAT WELD BROKE AWAY ON THE REAR SECTION OF THE DRIVERS SEAT. NO LONGER ANCHORED TO THE FRAME ALLOWING IT TO MOVE SEVERAL INCHES IN EITHER DIRECTION. POSSIBLE SAFETY HAZARD IF IN AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- MAINEVILLE, OH
HTTP://REPAIRPAL.COM/TRANSMISSION-FAULT-ANDOR-CHECK-ENGINE-LIGHT-WITH-CODE-P0716-P0776-P0717-P0777-P2714-P2715-AN-567 HOW IS THE TRANSMISSION NOT BEING RECALLED! SOMEONE IS GOING TO GET SERIOUSLY HURT. DOES IT TAKE A DEATH BEFORE ANYTHING IS DONE? GOOD GRIEF!! *TR
Source: NHTSA WEB SITE -
2002 SATURN SL- CONGERS, NY
SPOUSE AND I USE CAR. THE VERY FIRST TIME THE OCCURRENCE HAPPENED, WAS WHEN PARKING CAR INTO DRIVEWAY, I WENT TO TURN OFF CAR IGNITION AND ACCIDENTALLY HIT KEY RING, AND THE KEY FELL OUT OF THE IGNITION, WITH THE CAR IN PARK, YET STILL RUNNING. ON NUMEROUS OCCASIONS, WHILE DRIVING THE CAR, THE CAR IS STILL RUNNING AND THE KEY EASILY SLIPS OUT OF THE IGNITION. ALSO, ON MORE THAN ONE OCCASION, WHEN TRYING TO UNLOCK THE STEERING WHEEL, THE KEY WILL NOT TURN WHILE IN THE STEERING IGNITION. WE WOULD HAVE TO MOVE THE STEERING WHEEL MANY TIMES WHILE SIMULTANEOUSLY TURNING THE KEY MANY TIMES TO UNLOCK THE IGNITION. ONE DAY SOON, IT MIGHT NOT TURN. YES, WE KNOW THE ADVISE IS TO USE ONLY A SINGLE KEY, NOT ONE ON A MULTI-KEY RING. HOWEVER, WE BOTH HAVE USED OTHER CARS FOR MANY YEARS, AND NEVER HAD SUCH DIFFICULTY OR FREQUENCY OF PROBLEMS AS THIS SITUATION. *TR
Source: NHTSA WEB SITE -
-
2005 SATURN ION- MAMARONECK, NY
STARTED WITH THE IGNITION SWITCH, IN THE WINTER TIME THE CAR WOULDN'T START WHEN IT WAS TOO COLD. THE SECURITY SYSTEM ICON WOULD COME ON AN I WOULD HAVE TO WAIT FOR ABOUT 10 TO 15 MINUTES SO THE CAR COULD START AGAIN. THIS WENT ON FOR FEW YEARS DURING WINTER TIME. NO RECALLS BACK THEN. THEN THE POWER STEERING LIGHT STARTED COMING ON, THE STEERING WHEEL WOULD LOCK MAKING IT VERY HARD TO TURN OR MANEUVER. HAPPENED ON HIGHWAY OR REGULAR STREETS. BROUGHT THE CAR IN TO DEALER ON JULY 2013 AND THEY REPLACED THE POWER STEERING MOTOR PER THEIR "SPECIAL POLICY". THE CAR GOT WORST INSTEAD OF BETTER SINCE THEN. THE POWER STEERING LIGHT WOULD COME ON AN NOW THE WHOLE ELECTRICAL SYSTEM KEEP GOING CRAZY. THE MONITOR WOULD BLINK AND SHOW POWER STEERING WORDS, THE SIDE LIGHTS WOULD COME ON AN BLINKED BY ITSELF. THE DEALER SAID WE WOULD HAVE TO REPLACE THE STEERING COLUMN WHICH WOULD COST ME AROUND $1000 TO REPLACE. I COULDN'T AFFORD THAT AND THERE WERE NO RECALLS BACK THEN. ALSO THE CAR WOULD START TO SHAKE WHEN I WOULD PRESS ON THE GAS PEDAL AN GO FROM 10 TO 20 TO 30 MILES. THE MONITOR GAUGES WOULD MOVE BY ITSELF WHILE DRIVING. THERE WAS ALSO A SOUND COMING FROM THE GEAR BOX AS IF THE CAR WAS CHANGING GEARS BY ITSELF. BROUGHT TO A PRIVATE MECHANIC WHICH DIDN'T CHARGE ME TO DIAGNOSE AND HE SAID BESIDE POWER STEERING THE CARS COMPUTER MAY NEED TO BE REPLACED. THAT WOULD COST ME ANOTHER $1000. I DECIDED TO STOP DRIVING THE CAR ALTOGETHER AFRAID I WOULD GET INTO AN ACCIDENT AND COULD AFFORD TO PAY FOR MORE REPAIRS. A YEAR LATER BROUGHT IN THE CAR TO DEALER TO HAVE THE IGNITION SWITCH BE REPLACED WITH THE RECALL AND TOLD THEM ABOUT THE POWER STEERING PROBLEMS HAD CONTINUED. THEY SAID THERE WAS NO RECALL ON MY CAR FOR THAT. THEY SAID IF I WANTED THEY WOULD CHARGE ME $119 OR SO TO DIAGNOSE THE CAR AND ANY REPAIRS I WOULD HAVE TO PAY OUT OF POCKET. STILL SAFETY ISSUES THEY CHOOSE TO IGNORE!! *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- GRAND RAPIDS, MI
VEHICLE STALLED WHILE DRIVING, WAS ABLE TO SAFELY PULL OVER TO SIDE OF ROAD. AFTER VEHICLE WAS RESTARTED, IT WOULD SHIFT INTO DIFFERENT GEARS BUT WOULD NOT MOVE. DEALER REPAIR SERVICE CENTER STATES: "38909 TRANSMISSION 3-5-R WAVED PLATE BROKEN AND DAMAGED" PARTS REPLACED: SEAL KIT, GASKETS, NUT, VALVES, COVER, SPRING, PISTON, HOUSING, PISTON, PLATE KIT, PLATE TIMES 2 *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- PEKIN , IL
NOTICED FUEL SMELL FOUND PUDDLE/LEAK IN FRONT OF DRIVER REAR TIRE (PART OF FUEL MODULE LINES0 CHECKED FOR RECALL ON GM SITE(NONE FOUND FUEL LINE). CAME HERE TO RESEARCH FOUND BULLETIN 12191 SPECIAL COVERAGE TOOK TO GM AND THEY ARE REFUSING TO REPLACE UNDER THIS SPECIAL COVERAGE SAYING ONLY THE MODULE ITSELF WOULD BE COVERED IF IT WERE A PROBLEM. THERE ARE MANY MANY MORE OUT THERE HAVING SAME ISSUE AND BEING TOLD THE SAME AND A VERY SMALL FEW DEALERS ARE FIXING (PROBABLY THE ONES WITH A CONSCIENCE. THEY WANT ME TO PAY FOR A FACTORY DEFECT TO THE TUNE OF $1300 FOR A COVERED ISSUE.(SUPPOSEDLY)I REALLY FEEL OTHERS AND MYSELF ARE GETTING SHADY ACTION ON THE PART OF GM HONORING THERE NOW OWNED PROBLEM . PLEASE HELP. THEY ARE ALSO FIXING IGN MODULE HOWEVER LONG THAT MAY BE. THANK YOU AND PLEASE HELP (PS) CURRENTLY IN ILLINOIS HOWEVER CAR REGISTERED IN FLORIDA (IN ILLINOIS 2 MO). *TR
Source: NHTSA WEB SITE -
2000 SATURN SL- FRESNO, CA
TL* THE CONTACT OWNS A 2000 SATURN SL. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE KEY COULD BE REMOVED AND THE VEHICLE WOULD CONTINUE TO OPERATE AS NORMAL. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE IGNITION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- CHARLOTTE, NC
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER RECALL 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER THIS FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135, 000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE