SATURN Complaints

TL* THE CONTACT OWNS A 2007 SATURN SKY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EVERY TIME A I TAKE A LEFT HAND TURN WITH THIS CAR, THE TRACTION CONTROL, BRAKE LIGHT, AND ANOTHER LIGHT SYMBOL COME ON AND THE CAR STARTS DINGING. BECAUSE THIS IS A BREAKING ISSUE AND ISOLATED TO CERTAIN TURNS, THIS APPEARS TO BE AN UNSAFE SITUATION. *TR

TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO AN EMBANKMENT. A POLICE REPORT WAS FILED OF THE INCIDENT.THE CONTACT SUFFERED FROM A WHIPLASH INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE KEY BECAME LODGED IN THE IGNITION SWITCH CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE BITSI CABLE FAILED AND AS A RESULT, THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,341. UPDATED 12/9/14*CN THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. UPDATED 03/03/15

IGNITION RECALL. TOOK CAR TO KEYES GMC WOODLAND HILLS CA 2 TIMES AND THEY CHANGED IGNITION BUT DID NOT FIX PROBLEM. NOW THEY WANT $500 TO FIX "SHIFTER". I THINK IT IS STILL KEY IGNITION. MADE COMPLAINT TO GM #[XXX]. CALLED GM TWICE 866 790-5700 FOR DECISION AND NO RESPONSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED VIOLENTLY AND THE SERVICE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED PERIODICALLY. THE DEALER STATED THAT THE POWER TRAIN, CRANK SHAFT, AND DRIVE AXLE TRANSFER CASE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

WATER LEAKS INTO MY VEHICLE FROM A VARIETY OF LOCATIONS. ONE THROUGH THE BACK-UP DISTANCE INDICATOR IN THE BACK OF THE VEHICLE, DOWN THE INSIDES OF THE DOOR PANELS ONTO THE DRIVER AND PASSENGER FLOOR, AND DOWN THE INSIDE OF THE WINDSHIELD. MY CAR STARTED NOT TURNING OFF WHEN I WOULD TURN THE IGNITION OFF WITH THE KEY AND PULL IT OUT. I BROUGHT IT TO A MECHANIC AND HE FIXED 5 LEAKS IN THE SUNROOF DRAINS. NOW MY BLOWER MOTOR WON'T WORK, BUT MY CAR DOES TURN OFF AGAIN WHEN I WANT IT TO. MECHANIC SAID I SHOULD BRING THE CAR BACK IN TO HAVE ALL THE CARPET/SEATS TAKEN OUT AND COMPLETELY DRIED OUT SO I DON'T GET MOLD UNDER THE CARPET, TOO. DON'T HAVE THE FUNDS FOR ALL THE FIXES FOR THIS VEHICLE AND THE ELECTRIC PROBLEMS, SO I'LL HAVE TO DO ONE AT A TIME. I LOVE THE VEHICLE, BUT IT'S A LOVE/HATE RELATIONSHIP. I THE LEAKS AND THE DAMAGE THE LEAKS CAUSED, SINCE THEY ARE KNOWN ISSUES, WERE COVERED UNDER SOME KIND OF A RECALL. *TR

TL* THE CONTACT OWNS A 2002 SATURN SL. WHILE COMING OUT OF A LEFT TURN AT AN UNKNOWN SPEED, THE POWER STEERING FAILED. THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH, OVER A LEVEE, AND CRASH INTO A PIPE. ONCE THE VEHICLE CAME TO A STOP, THE CONTACT NOTICED THE IGNITION KEY WAS ON THE FLOOR. THE AIR BAGS DEPLOYED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

AFTER INITIAL START, THE CAR KEY CAN BE REMOVED FROM THE IGNITION SWITCH AND THE MOTOR CONTINUES TO RUN. TO SWITCH OFF THE MOTOR, THE KEY MUST BE REINSERTED AS USUAL. THERE IS NO RESISTANCE IN REMOVING THE KEY WHILE THE MOTOR IS RUNNING. *TR

I FILED A COMPLAINT #10596533 IN JUNE 2014 ABOUT MY AIR BAG. IT IS AS FOLLOWS: "IN THE PAST FEW MONTHS I HAVE NOTICED THAT THE PASSENGER SIDE AIR BAG ON MY 2008 SATURN OUTLOOK SAYS OFF EVEN WHEN A FULL SIZED ADULT IS SITTING IN THE SEAT. SOMETIMES IF YOU MOVE AROUND IN THE SEAT OR GET OUT AND THEN GET BACK IN IT WILL COME ON BUT THERE ARE NOT GUARANTEES. I TOOK IT TO MY DEALER AND THEY INFORMED ME THAT IT IS A SENSOR IN THE SEAT AND THAT I WILL HAVE TO PAY $900 TO REPLACE THE SENSOR SO THAT MY PASSENGER SIDE AIR BAG WILL ACTUALLY FUNCTION. AFTER SEARCHING THE WEB I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM AND THAT IT NEEDS TO BE A 'SAFETY RECALL". IT IS OBVIOUS THAT IT IS A WIDE SPREAD PROBLEM WITH A RIDICULOUS PRICE TAG FOR FIXING. AN UNAFFORDABLE PRICE FOR ANY AVERAGE PERSON! IF THE COMPANY CARES ABOUT SAFETY THEY WILL PUT OUT A RECALL AND FIX THIS PROBLEM. IN ADDITION I NOTICED ON SEVERAL SITES THAT EVEN AFTER THE SENSOR WAS REPLACED THAT THE SAME PROBLEM OCCURRED. IN MY OPINION THEY NEED TO COME UP WITH A WHOLE NEW SYSTEM FOR THE PASSENGER SIDE AIRBAGS. WE SHOULD BE ABLE TO FEEL SAFE IN OUR OWN VEHICLES." I HAVEN'T RESOLVED MY PROBLEM. THE DEALER FIRST SAID THEY WOULD PAY 30% OF THE $900 IF I COVERED THE REST. THEY HAVE NOW DECIDED THAT THEY WILL COVER 70% IF I COVER THE REMAINING $270. NOW THIS SEEM LIKE A GREAT DEAL CONSIDERING THE COST IS $900 HOWEVER IT IS STILL A SAFETY ISSUE AND I DON'T THINK I SHOULD HAVE TO PAY ANYTHING. I CONTINUE TO FIND MORE COMPLAINTS ABOUT THE SAME PROBLEM. IT NEEDS TO BE ADDRESSED AND A RECALL NEEDS TO BE ORDERED. I WILL CONTINUE TO FILE COMPLAINTS TO EVERY ORGANIZATION THAT I FIND UNTIL THIS ISSUE IS ADDRESSED AND IT IS REPLACED FOR FREE. I DIDN'T DAMAGE THE SENSOR IT IS BAD ON MANY SATURN'S. AND SO SHOULD BE RECALLED AND FIXED FOR SAFETY REASONS. *TR