SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SATURN OUTLOOK
    - RICHARD , KY

    TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE DRIVING UP AN INCLINE, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - GREAT FALLS , SC

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE RUN POSITION AND PREVENTED THE VEHICLE FROM SHUTTING OFF. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH AND HAD TO UNHOOK THE WIRING HARNESS IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN SKY
    - HELOTES , TX

    THE AIR BAG SENSOR IN MY VEHICLE CAME ON TWO DAYS AFTER DEALER REPAIRED THE IGNITION RECALL. AND I TOOK IT BACK AND WAS INFORMED THAT IT WOULD HAVE TO BE REPLACED AT MY EXPENSE . SERVICE MANAGER INFORMED ME THAT IS VERY COMMON IN THIS VEHICLE. I HAVE OWNED GM VEHICLES FOR 25 YEARS AND NEVER HAD A PROBLEM LIKE THIS. IN FACT I HAVE A 01 DURMAX THAT HAS 375 THOUSAND MILES AND AIR BAGS SYSTEM HAS NEVER FAULTED. YOU DO REALIZE ANY PASSENGER IN THE CAR FACES ADDED RISK IF AN ACCIDENT WERE TO OCCUR. IT IS MY UNDERSTANDING THAT THE OWNER'S COST TO FIX THIS ITEM IS PROHIBITIVE ($800-$ 1000.00), AND THAT THE EARLY FAILURE OF THIS PART IS SOMEWHAT COMMON FOR THIS VEHICLE. I HAVE BEEN ON MANY THREADS WHERE THOUSANDS OF PEOPLE ARE HAVING THIS PROBLEM. THIS IS MY DAILY DRIVER AND I HAVE PASSENGERS IN THIS VEHICLE DAILY AND ,I FEEL YOUR COMPANY IS PUTTING MYSELF AS WELL AS MY PASSENGERS AT RISK OF INJURY. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN LS
    - TOPSHAM, ME

    A CORDON TO THE VEL. DADA THE BSM WAS REPAIR BACK IN 2005 BUT HEAR IT IS 2014 AND IT HAS GONE HAYWIRE AGAIN CAR START FOR ABOUT 10 SEC. DASH LIGHT DON'T WORK SPEEDO DON'T WORK FUEL GAGE DON'T WORK DOOR LOCKS DON'T WORK IF THIS PROBLEM SEEM TO BE THE SAME AS IT WAS IN 2005 SHOULDN'T IT STILL BE COVERED ON THE 2003 RECALL THANK YOU FOR YOUR TIME MILEAGE DON'T SHORE I THINK AROUND 135000. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - NORTH CANTON, OH

    TRANSMISSION BLEW WHILE DRIVING THROUGH TOWN. UNDER 100K MILES AND CAR HAD ROUTINE MAINTENANCE. CAR WILL NOT SHIFT AND WILL NOT REVERSE. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN ASTRA
    - FRANKLIN SQUARE, NY

    TL* THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT STATED THAT THE HORN FAILED TO ACTIVATE. THE DEALER STATED THAT THE CIM CLAMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED AGAIN. THE FAILURE MILEAGE WAS 16,000. UPDATED 9/29/14*CN UPDATED 2/25/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - ALLEN, TX

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. ONCE THE VEHICLE WAS STARTED, FUEL FUMES WERE PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN OUTLOOK
    - OLYMPIA FIELDS, IL

    TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE CAUGHT FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN LS
    - DALLAS, GA

    I WAS BACKING OUT OF A SPOT AND THERE WAS A CLANKING SOUND FROM BEHIND THE DASH FOLLOWED BY A STALL. THE CAR WAS INOPERABLE FROM THAT POINT. I HAD TO PUSH THE CAR OFF OF THE STREET TO AVOID TRAFFIC. MY VEHICLE WAS BROUGHT INTO SATURN OF MARIETTA AND I WAS TOLD THAT THE TIMING CHAIN HAD BROKEN. IT WAS STATED TO ME THAT THERE WAS A DESIGN FLAW IN THE ENGINE AND THEY WERE AWARE OF IT. IT WAS STATED THAT THERE WAS A RECALL FOR IT BUT MY CAR, CURRENTLY, WASN'T INCLUDED. I INQUIRED WHY AND WAS TOLD IT WOULD PROBABLY BE EXPANDED. I WENT AHEAD AND PAID FOR AN ENGINE TO BE INSTALLED FOR $2983.53. I WENT ABOUT MY LIFE, WAITING FOR THE RECALL TO BE EXPANDED. THE REPLACEMENT ENGINE RECENTLY REACHED THE SAME MILEAGE THAT MY OLD ENGINE WAS AT WHEN IT FAILED AND IT DID LIKEWISE. SAME ISSUE WITH THE DEFECTIVE TIMING CHAIN. I WAS NOT NOTIFIED IF THE REPLACEMENT ENGINE WAS AFFECTED BY THE RECALL OR NOT, I BELIEVE IT WAS. I TRIED TO FIND DETAILS BUT THE DEALERSHIP HAS CLOSED AND RECORDS ARE LOST (SO I'VE BEEN TOLD). I HAVE THE PAPERWORK FROM THE REPLACEMENT AND GM IS UNWILLING TO HELP. I'VE SEEN NUMEROUS SIMILAR COMPLAINTS ONLINE CONCERNING THE SAME ISSUE. THE RECALL WAS FOR CARS BUILT 11/00 - 2/01 AND A NEW DESIGN WENT INTO EFFECT IN 5/02, MY CAR WAS BUILT IN 8/01...NINE MONTHS BEFORE THE NEW DESIGN WAS IMPLEMENTED. WHAT ABOUT ALL OF THE CONSUMERS WITH VEHICLES MADE BETWEEN 3/01 AND 4/02? OVER A YEAR WORTH OF PURCHASERS THAT WERE LEFT OUT AND PUT IN A DANGEROUS POSITION. GM IS RUNNING OVER US AND WE NEED HELP. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - AMARILLO , TX

    TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING VARIOUS SPEEDS, THE KEY INADVERTENTLY EJECTED FROM THE IGNITION SWITCH AND IT BEGAN TO SMOKE. THE FAILURE OCCURRED SEVERAL TIMES. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE