SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2006 SATURN ION- SHREVEPORT, LA
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AS A RESULT, THE CONTACT BUMPED INTO ANOTHER VEHICLE TO AVOID HITTING A PEDESTRIAN. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. UPDATED 09/30/14*LJ THE CONSUMER STATED TO HAVE EXPERIENCED CARPAL TUNNEL SYNDROME THAT MAY HAVE BEEN CAUSE BY THE STEERING FAILURE. UPDATED 02/27/2015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- POMPTON PLAINS, NJ
I HAD BEEN NOTICING THE SERVICE AIR BAG NOTIFICATION ON MY DASH BOARD. DIDN'T THINK ANYTHING OF IT. BROUGHT IT INTO HAWTHORNE, NJ CHEVROLET AND THEY TOOK OUT THE SEATS AND TESTED THE CONNECTIONS AND CHARGED ME FOR THIS SERVICE. ABOUT 2-3 WKS LATER, THE SAME NOTICE CAME UP ON MY DASH BOARD. BROUGHT IT BACK INTO HAWTHORNE CHEVY AND THEY DID WHATEVER AND SAID THEY DIDN'T FIND ANYTHING AND DIDN'T CHARGE ME. I KEPT ASKING IF THERE WAS A RECALL AND EVERY TIME THE ANSWER WAS NO. IT IS NOW AUGUST AND THE SAME SERVICE AIR BAG NOTIFICATION HAS POPPED UP AGAIN. I WILL BE BRINGING IT BACK INTO CHEVY TO SEE WHAT THEY CAN DO. *TR
Source: NHTSA WEB SITE -
2006 SATURN VUE- PARKER, CO
ORIGINAL OWNER OF THIS VEHICLE, STILL HAVE IT. THE IGNITION WASN'T RIGHT FROM THE VERY BEGINNING. I COULD REMOVE THE KEY FROM THE IGNITION WHEN THE CAR WAS STILL RUNNING. THERE WERE ISSUES WITH THE ALARM - IT WOULDN'T GO OFF DESPITE THE KEYS BEING IN THE IGNITION. I TOOK THE CAR IN SEVERAL TIMES TO GET THE IGNITION ISSUE CORRECTED. THE ISSUE WE HAVE NOW IS THE IGNITION WON'T RESPOND TO THE KEY WHEN IT IS INSERTED. ADDITIONALLY, IT IS NOT RELEASING THE KEY WHEN WE TRY TO REMOVE IT. RIDICULOUS- AN OTHERWISE GREAT CAR AND WE HAVE HAD 3 OTHER SATURNS AND THE IGNITION WAS ALWAYS THE ONLY ISSUE- ION, VUE AND SC3. *TR
Source: NHTSA WEB SITE -
2009 SATURN OUTLOOK- BROWNSTOWN, MI
AFTER THE IGNITION IS SHUT OFF WITH EITHER THE KEY IN OR OUT OF IGNITION, WHEN THE DRIVER DOOR IS OPEN THE RADIO IS SUPPOSED TO TURN OFF. PERIODICALLY THE RADIO WILL STAY OF EVEN AFTER THE DOOR IS OPENED. MOST TIMES, THE RADIO WILL GO OFF IF THE DOOR IS OPENED BACK UP, BUT THERE HAVE BEEN SOME TIMES THAT THE RADIO NEVER SHUTS OFF. THE SENSOR IS COMBINED INTO THE LOCK ASSEMBLY. I HAVE BEEN CHECKING FORUMS FOR ANY CHEVY, GMC, SATURN, OR OTHER GM MODELS AND IT SEEMS TO BE A COMMON PROBLEM. I ALSO HAVE A 05 CHEVY IMPALA THAT IS DOING THE SAME THING
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 SATURN ION- DAVIE, FL
WE OWN A 2004 SATURN ION. THE KEY FAILS TO RELEASE FROM THE IGNITION SWITCH EVEN THOUGH REPEATED ATTEMPTS ARE MADE TO RELEASE SAME. WE WAITED FROM 5MINS TO ONE HOUR BEFORE TRYING SAME AND KEY FINALLY IS RELEASED INDEPENDENTLY. THE FAILURE OCCURS CONTINUOUSLY. THE VEHICLE WAS REPAIRED RECENTLY (8-23-14) UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM). DEALER WAS ADVISED OF THE ABOVE PROBLEM AND WE WERE TOLD THIS WAS NOT ASSOCIATED WITH SAME. DEALER ADVISED THIS WAS A FAULTY SHIFTER PROBLEM AND EVEN THOUGH THEY WERE AWARE OF THIS ISSUE WE WERE STILL RESPONSIBLE FOR COST ($576) OF REPAIRS. DEALER ADVISED THAT THIS PROBLEM WOULD IN FACT GET WORSE. THIS SHOULD BE MANUFACTURER RESPONSIBILITY ESPECIALLY SINCE DEALER ADMISSION THAT THEY (GM) WERE AWARE OF THIS CONSTANT PROBLEM WITH MALFUNCTION SHIFTER IN THIS TYPE OF VEHICLE. *TR
Source: NHTSA WEB SITE -
-
2007 SATURN AURA- MENIFEE, CA
I HAD MY 2007 AURA FOR 1 WEEK WHEN DRIVING A FREEWAY, THE CAR WOULD NOT SHIFT PAST 4TH GEAR. I TOOK IT IN FOR SERVICE AND THE TECHNICIAN FOUND STRANGE PARTICLES IN THE GEARS. HE DESCRIBED IT AS SMALL WHITE PLASTIC PIECES. NO EXPLANATION WHERE THEY CAME FROM OR WHAT THEY WERE. HE HAD NEVER SEEN THIS BEFORE. THE AURA, WHILE NOT LEAVING ME STRANDED HAS ALWAYS HAS A "POLTERGEIST", LIGHTS NOT FUNCTIONING PROPERLY, ENGINE LIGHTS COMING ON AND OFF AND NO REPAIRS NEEDED, ETC. I HAS ALWAYS IDLED STRANGELY, AS IF IT MIGHT SHUT OFF AT A STOP AND FELT AS IF MY RPM'S INCREASED BUT NO SPEED DURING ACCELERATION. NOW, THERE IS A PROBLEM WITH THE FUEL MANAGEMENT SYSTEM, WHICH FEELS LIKE A TRANSMISSION ISSUE (VERY HARD JERKING DURING SHIFTING AND DOWN SHIFTING),THE CAR WON'T START AFTER FUELING. IT HAS NOT BEEN A VEHICLE OF TRUST. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- FLORENCE, SC
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED SHE WAS UNABLE TO REMOVE THE VEHICLE KEY FROM THE IGNITION SWITCH IT BECAME SEIZED. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE GEAR SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,006.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- VIDALIA, GA
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY AND IT WAS EXTREMELY DIFFICULT TO CHANGE GEARS ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION SWITCH AND THE KEYS BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS DIFFICULT TO TURN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN SKY- CINCINNATI, OH
PASSENGER AIRBAG LIGHT IS ON CONTINUOUSLY. DEALER WANTED $900+ TO FIX. THEY CHARGES ME $100+ JUST TO DIAGNOSE IT & TELL ME THERE WAS A PROBLEM IN THE AIRBAG SENSOR. THIS SHOULD BE CONSIDERED A "SAFETY ISSUE" & SHOULD BE FIXED AT THE MFGS EXPENSE. *TR
Source: NHTSA WEB SITE -
2001 SATURN SL- HIALEAH, FL
THE SECURITY LIGHT ON THE DASH BOARD TURN ON AND THE WHEEL TURN TO THE RIGHT SIDE BY IT SELF AND THE CAR TURN OFF AND WON'T START AGAIN UNTIL THE SECURITY LIGHT IS OFF. THIS IS THE THIRD TIME THAT HAPPENED WILE DRIVING WITH MY SON INSIDE THE CAR. *TR
Source: NHTSA WEB SITE