SATURN Complaints

VEHICLE IS INVOLVED IN GM SAFETY RECALL #13036. THE VEHICLE STARTED, INTERMITTENTLY, DISPLAYING TRACTION CONTROL AND ECS TELL-TAIL LIGHTS AND NOT DISPLAYING BRAKE LIGHTS WHEN BRAKES APPLIED. APPROXIMATELY ONE MONTH AGO, THE WARNING LIGHT INDICATORS INCREASED. FOR THE LAST TWO WEEKS, THE LIGHTS FLASH OFF AND ON CONTINUALLY AND CONSISTENTLY EVERY SINGLE DAY. IN ADDITION, THE TRACTION CONTROL OFF AND ECS OFF TELL-TAIL LIGHTS DISPLAY CONSISTENTLY, AS WELL. THE LIGHTS ARE SO CONSISTENT, I CAN ONLY CHECK MY MILEAGE WHEN I TURN OFF THE ENGINE. I AM NEVER SURE IF MY BRAKE LIGHTS ARE ILLUMINATING WHEN I APPLY THE BRAKES. THE SOUND/NOTIFICATION INFORMING DRIVER WHEN ANY WARNING IS DISPLAYED, "DOOR AJAR, SEAT BELTS NOT FASTENED, TRUNK OPEN, ETC.," AND SOUND FROM THE ON STAR AND FRONT STEREO SPEAKERS IS AT A LEVEL SO LOW A PERSON WITH EXCELLENT HEARING CAN BARELY HERE IT. IT IS A BARLEY AUDIBLE "SCRATCHY" NOISE. I AM SELF-EMPLOYED AND USE MY CAR A GREAT DEAL. I AM VERY SCARED TO DRIVE MY CAR AND HAVE LIMITED MY DRIVING ALMOST ENTIRELY WHICH HAS SERIOUSLY AFFECTED MY BUSINESS. I WORKED VERY HARD TO BECOME A SUCCESSFUL SMALL BUSINESS OWNER, WHICH, AS A RESULT OF THIS RECALL, IS QUICKLY DECLINING. I TOOK MY VEHICLE TO ED BOZARTH CHEVROLET AND WAS TOLD IT COULD BE MONTHS AND MONTHS BEFORE THE PARTS BECAME AVAILABLE.TO REPAIR THE VEHICLE. ARE THERE ANY OTHER ALTERNATIVES YOU MAY BE ABLE TO OFFER ME? POSSIBLY A LOANER VEHICLE? I DO APPRECIATE THE FACT GM STEPPED UP AND RE-CALLED THE AFFECTED VEHICLES. THANK YOU FOR YOUR ATTENTION AND ASSISTANCE TO THIS MATTER. *TR

MY SON CURRENTLY DRIVES THIS VEHICLE AND HE MENTIONED THAT THE KEY WILL COME OF THE IGNITION WITH THE ENGINE IN THE RUNNING MODE. THIS HAS HAPPENED SEVERAL TIMES AND I HAVE BROUGHT IT TO THE GM CUSTOMER SERVICE REP THAT HANDLES THE GM IGNITION RECALLS. I WAS ADVISED THAT THE VIN NUMBER DOES NOT FALL IN THE RECALL LIST AND WAS ADVISED TO TAKE THE VEHICLE TO A GM DEALER AND HAVE IT REPAIRED OUT OF POCKET EXPENSE . *TR

TRANSMISSION COMPLETELY FAILED AFTER 3 MONTHS AFTER WARRANTY WAS UP AND HAVE READ THAT THIS IS A WIDE SPREAD ISSUE THAT GM IS NOT ADDRESSING. *TR

ABOUT TWO YEARS AGO I STARTED EXPERIENCING PROBLEMS WITH THE IGNITION SWITCH ON MY 2006 SATURN ION 2. THE KEY WOULD GET STUCK IN THERE, OR BE HARD TO PUT IT IN ALL THE WAY BEFORE STARTING THE CAR. AT TIMES THE ENGINE WOULD STAY ON EVEN AFTER KEY WAS OUT AND ALL THE INSTRUMENT CLUSTER LIGHTS WOULD ALL COME ON EVEN WHEN THE ENGINE WAS OFF. SUDDENLY MY INSTRUMENT CLUSTER STOPPED WORKING ALL TOGETHER (ALL GAUGES DEAD) WITH THE EXCEPTION OF THE WARNING LIGHTS. THEY WOULD ALWAYS STAY ON EVEN WHEN CAR WAS OFF AND KEY WAS OUT. LATER, JUST AS SUDDEN THE CLUSTER WORKED FINE AGAIN, ONLY TO DIE A MONTH LATER LEAVING ALL WARNING LIGHTS ALWAYS ON AGAIN. WHILE ALL THIS WAS HAPPENING I WAS STILL HAVING ISSUES WITH THE IGNITION. MECHANIC TOLD ME THAT THE IGNITION SWITCH WAS CAUSING THE CLUSTER TO MALFUNCTION AND EVENTUALLY BURNED IT OUT. BECAUSE OF FINANCIAL ISSUES I WAS UNABLE TO REPLACE THE SWITCH OR THE CLUSTER AT THE TIME. WHEN I RECEIVED THE IGNITION SWITCH RECALL LETTER, I TOOK IT TO GET REPLACED AND EXPLAINED THE CLUSTER SITUATION BUT DEALERSHIP REFUSED TO REPLACE THE CLUSTER AND SAID IT WAS A DIFFERENT ISSUE. FOR MONTHS I HAVE NOT BEEN ABLE TO TELL HOW MUCH GAS I HAVE, HOW FAST I'M DRIVING OR THE TEMPERATURE OF THE CAR. IT'S FRUSTRATING AND EXPENSIVE TO REPAIR. I HAVE STAYED STRANDED ON THE HIGHWAY WITH MY CHILDREN SEVERAL TIMES, BUT GM WILL NOT HELP RESOLVE THE ELECTRICAL ISSUE. *TR

2007 SATURN AURA. CONSUMER WRITES IN REGARDS TO PASSENGER AIR BAG SENSOR PROBLEMS. *SMD THE CONSUMER STATED THE PASSENGER AIR BAG SENSOR WOULD GO OUT, WHEN HIS WIFE SAT IN THE PASSENGER SEAT. WHEN DRIVING, THE SENSOR LIGHT WOULD GO TO THE OFF POSITION, THEN BACK ON AND AFTER A WHILE TO OFF AGAIN. THE CONSUMER HAD THE PROBLEM BACK IN 2008, AND THE DEALER REPLACED THE SENSOR PAD IN THE PASSENGER SEAT UNDER WARRANTY.

SATURN ION IGNITION SWITCH HAS BEEN REPLACED TWICE & MY CAR STILL DOES THE KEY STICKS, DOORS WON'T UNLOCK BUT NOW AFTER DEALER DID WORK THE AIR BAGS OFF AND MISFIRE #3 CYLINDER & SHIFTER LOOSE & SHIFTER HANDLE JIGGLES OUT OF PLACE. TIMELINE: MAY 7 2014 ORDERED IGNITION SWITCH MARK CHRISTOPHER CHEVROLET MAY 18 KEY STUCK IGNITION DOORS WOULDN'T UNLOCK - FINALLY ABLE PULL KEY OUT BUT CAR WAS STILL RUNNING WITHOUT KEY TOWED TO MCC CAR NOT SAFE TO DRIVE, MAY 19 4:35PM RECEIVED CALL FROM SERVICE MANAGER STATING CAR IS THERE & PART STILL BACK ORDERED. FROM MAY 19 2014 UNTIL JULY 27 THEY HAD MY CAR. BUT JUNE 4TH STOPPED BY DEALERSHIP AFTER RECEIVING A PARKING TICKET ON MY PLATE #. THE DEALERSHIP TOLD ME MY CAR WAS NEVER TOWED TO THEM. . FOLLOWING DAY THEY CALLED SAID IT WAS THERE. I KEPT CALLING FOR UPDATES OVER NEXT 2 MONTHS NO ONE CALLED ME BACK THAT WAS BECAUSE SERVICE WRITER QUIT & MY PAPERWORK CAR ETC WAS LOST AGAIN. MY CAR IS IN WORSE CONDITION NOW . I'M PERPLEXED AT SITUATION THAT GM ALLOWS DEALERSHIPS GIVE CUSTOMER CAR WAS ALLEGEDLY REPAIRED BACK IN WORSE CONDITION WHERE IS THE MORAL COMPASS I REALLY FEEL UNSAFE & SCARED I MAY CAUSE AN ACCIDENT & HURT SOME INNOCENT PERSON BECAUSE OF MY CAR NOT BEING FIXED PROPERLY. MCC HAS ACKNOWLEDGED CAR ISN'T FIXED RIGHT THEY BACKORDERED SHIFTER BECAUSE THEY SAY THAT'S THE NEW PROBLEM STEMMING FROM IGNITION SWITCH RECALL.... IT'S BEEN PAINFUL AND TIRING STRUGGLE PLUS MY CAR IS WORTH NOTHING NOW 7502.00 3 MONTHS AGO KELLY BLUE BOOK.... NOW THEY WON'T EVEN GIVE ME 3000.00 I'M ALMOST READY TO GIVE UP & JUST TAKE THE LOSS OF MONEY BECAUSE THEY DON'T CARE ABOUT ME, YOU OR ANYONE ON THE ROAD ... HAVING A CONGRESSIONAL INVESTIGATION DID NOTHING BUT INSIGHT THE DEALERSHIPS TO BECOME RUDE & ACCUSE CUSTOMERS OF "WANTING 10YEARS CARS FIXED FOR FREE" QUOTE FROM THE SERVICE MANAGER AT MCC. VERY CONDESCENDING & DISRESPECTFUL. *TR

I RECEIVED A NOTICE OF A RECALL FROM GM ON MY VEHICLE AT THE END OF JUNE/BEGINNING OF JULY FOR A POWER STEERING ISSUE. THE NOTICE SAID I WOULD BE FURTHER CONTACTED WHEN PARTS BECAME AVAILABLE. ON 7/19/14, I BEGAN NOTICING INTERMITTENT PROBLEMS WITH MY STEERING: THE WHEEL WOULD CLICK AND TURN SLIGHTLY LEFT TO RIGHT, SOMETIMES WHILE OPERATING THE VEHICLE AND SOMETIMES WHEN THE CAR WAS STOPPED (AT A LIGHT). ON 7/22/14, THE WHEEL TURNED SLIGHTLY AND CLICKED WHILE I WAS DRIVING AND MY POWER STEERING INDICATOR WARNING BEGAN FLASHING. I TOOK THE VEHICLE TO AN AUTHORIZED DEALER WHO HANDLES SATURNS AND THEY HAD THE CAR FOR TWO DAYS. THE INDICATOR LIGHT ONLY CAME ON AND OFF INTERMITTENTLY AT THE TIME AND THEY DID NOT ADDRESS THE STEERING ISSUE RELATED TO THE RECALL BECAUSE THEY SAID GM HAD NOT SENT PARTS YET. THEY WERE EXTREMELY DISMISSIVE OF MY CONCERNS. SINCE THAT TIME, THE POWER STEERING WARNING HAS PROGRESSED TO STAYING ON ALL OF THE TIME WHILE THE CAR IS OPERATING. UPON STARTING, THE WHEEL CLICKS AND TURNS SLIGHTLY, A CHIME SOUNDS, AND THE POWER STEERING INDICATOR WARNING COMES ON AND STAYS ON. I HAVE HAD MY MECHANIC CHECK THE STEERING AS WELL AND HE AGREES THAT THE ISSUE IS RELATED TO THE RECALL. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AS I FEEL A FAILURE IN THE POWER STEERING MAY BE IMMINENT. IF IT FAILS FOR INSTANCE WHILE I AM CHANGING LANES ON THE HIGHWAY AND I AM NOT ABLE TO EASILY STEER THE CAR INTO THE PROPER LANE, I COULD BE INVOLVED IN A CRASH, WHICH COULD RESULT IN ONE OR MORE FATALITIES. THE GM DEALERSHIP REFUSED TO CONTACT GM TO TRY TO GET PARTS QUICKLY. AFTER A HEATED ARGUMENT, THE DEALERSHIP SAID THEY EMAILED GM AND THEY HAVE HAD NO REPLY. *TR

I WAS PULLING OUT OF A PARKING LOT (TURNING RIGHT) ONTO STREET. THE POWER STEERING FAILED CAUSING ME TO SWING WIDE INTO MIDDLE LANE INSTEAD OF NEAREST LANE TO CURB. CAR TRAVELING IN MIDDLE LANE HAD TO BRAKE AND SWERVE TO AVOID HITTING ME. THE POWER STEERING IS FAILING INTERMITTENTLY ON THIS CAR, ESPECIALLY IN LOW SPEED SITUATIONS. *TR

THE PURPOSE OF THIS E-MAIL IS TO NOTIFY YOU OF PROBLEMS I'M EXPERIENCING TRYING TO GET THE RECALL ACCOMPLISHED ON MY SKY. I'VE CALLED SCHOLFIELD (THE DESIGNATED REPAIR DEALER FOR MY AREA) MULTIPLE TIMES AND AM GETTING A RUN AROUND. THEY TELL ME THEY CAN'T GET THE PARTS AND IT WILL BE 6-8 WEEKS BEFORE THEY EXPECT A DELIVERY. I'M WANTING TO PUT OUT A NOTICE THAT IF THERE IS AN ISSUE WITH THIS CAR WHILE WAITING FOR AN INEXPENSIVE DEFECTIVE PART, THERE MAY BE OTHER OUTCOMES, MOST ASSUREDLY UNDESIRABLE. WHATEVER CAN BE DONE, NEEDS TO BE DONE AS THIS VEHICLE IS A POTENTIAL THREAT ON THE ROADS AND THAT IS NOT DUE TO MY PERSISTENCE IN TRYING TO GET THE MANDATED RECALL DONE. ACCORDING TO THE LETTER, "YOU SHOULD CONTACT YOUR GM DEALER TO ARRANGE A SERVICE APPOINTMENT AS SOON AS POSSIBLE." I HAVE TRIED TO DO THIS ON NUMEROUS OCCASIONS, ONLY TO BE PUT OFF BY THE SERVICE DEPARTMENT. ANY ASSISTANCE YOU COULD OFFER WOULD BE MUCH APPRECIATED AS THIS DOESN'T SEEM TO BE A PRIORITY FOR THE DEALERSHIP. *TR

I PURCHASED MY VEHICLE IN 2011 WITH 55,476 ODOMETER WITHIN THIS TIME FRAME I HAD TO REPLACE FUEL PUMP AND THE ALARM SYSTEM IS NOT FUNCTIONING AT ALL. THE AIR BAG SYSTEM COMES ON AND OFF EVEN IN THE PROCESS OF ME DRIVING. I HAVEN'T BEEN NOTIFY DUE TO ANY OF THESE MATTERS UNTIL I FOUND WEB SITE. *TR