SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SATURN VUE- WARREN, MI
I HAD TO HAVE THE IGNITION SWITCH REPLACED CAR WOULD NOT START THIS WAS ON 10 7 2013. *TR
Source: NHTSA WEB SITE -
2009 SATURN AURA- GREENSBORO, AL
THE FIRST INCIDENT WAS I WERE DRIVING DOWN THE ROAD AND THE REDUCE ENGINE MESSAGE CAME ON. SO LATER I DROVE AND I GOT ON A BRIDGE AND IT SHUT COMPLETELY DOWN. SO I WAITED FOR A WHILE THEN IT STARTED BACK UP. SO THE NEXT DAY IT STARTED BACK, SO I TOOK IT TO A CHEVROLET DEALER AND GOT A PART PUT ON. BUT THE NEXT DAY IT WAS DOING THE SAME THING,SO I TOOK IT BACK AND THEY PUT A NEW PART CAUSE THEY THOUGHT THE FIRST ONE HAD A DEFECT.SO NOW ITS READING SERVICE ESC AND POWER STEERING AND WONT SAY ANYTHING.AND THE BRAKE LIGHT COMES ON WHILE I'M DRIVING DOWN THE ROAD AND THE BCM GOES UP. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- WESTFIELD, NJ
ON SATURDAY JULY 5, 2014, WHILE TRAVELING N/B ON I-81 IN VIRGINIA MY 2007 SATURN OUTLOOK XR SUDDENLY BEGAN TO LOSE POWER TO THE ENGINE. AT THE TIME, I WAS IN THE LEFT LANE AND GOING APPROXIMATELY 70 MPH. AT NO TIME DID ANY CHECK ENGINE LIGHT OR OTHER SERVICE INDICATOR COME ON. FORTUNATELY I WAS ABLE TO STEER THE VEHICLE OVER TO THE RIGHT SHOULDER BEFORE IT COMPLETELY STOPPED. AFTER ABOUT 30 MINUTES ON THE SHOULDER THE VEHICLE LOST ALL ELECTRICAL POWER. I HAD MY WIFE AND 3 KIDS (8YR, 6YR AND 3 MONTH OLD) IN THE CAR WHEN THIS HAPPENED. IT TOOK AN HOUR FOR THE TOW TRUCK TO GET TO US. WE LOADED THE CAR SEATS AND ALL OF US INTO THE TOW TRUCK AND WERE TOWED TO A MECHANICS SHOP IN FRONT ROYAL, VA. SINCE ALL SHOPS WERE CLOSED AT THAT TIME, WE HAD TO LEAVE OUR CAR AND WENT TO A HOTEL. ON MONDAY JULY 7TH, WE WERE TOLD IT WOULD BE AT LEAST A FEW DAYS UNTIL THEY FIGURED OUT WHAT WENT WRONG. I RENTED A CAR AND DROVE HOME TO NJ. ON THURSDAY JULY 10TH, THE MECHANIC SHOP CALLED AND SAID THE ENGINE WAS COMPLETELY SHOT DUE TO A MISSING VALVE COVER INSIDE THE ENGINE, 1 OF THE CATALYTIC CONVERTERS NOT WORKING AND MULTIPLE PISTONS FAILING. ON JULY 24TH THE CAR WAS FINALLY PICKED UP AND TRANSPORTED TO ANOTHER MECHANIC BY MY RESIDENCE. THE NEXT DAY THAT SHOP CALLED WITH THE SAME DIAGNOSIS AND SAID I NEEDED A NEW ENGINE. I HAD TO PURCHASE A NEW ENGINE FROM GM FOR $5,000. THAT PURCHASE WITH LABOR AND TAX WILL COST ME $7,500. THIS WHOLE BREAKDOWN ENDED UP COSTING ME APPROX. $9,000 TOTAL AND I AM STILL WAITING TO GET MY CAR BACK. THE VEHICLE HAS BEEN IN MY FAMILY SINCE IT WAS PURCHASED AND HAD ALL THE RECOMMENDED TUNE UPS/RECALLS PERFORMED. IT BOTHERS ME THAT GM PUTS FAMILIES AT RISK BY NOT ADDRESSING THIS ISSUE. BREAKING DOWN ON THE SIDE OF THE HIGHWAY PUTS PEOPLE IN DANGEROUS SITUATIONS. GM SHOULD OWN UP TO THIS PROBLEM AND TAKE ALL APPROPRIATE ACTION TO PREVENT A POTENTIAL TRAGEDY. *TR
Source: NHTSA WEB SITE -
1999 SATURN SL- NEW IPSWICH, NH
TL* THE CONTACT OWNS A 1999 SATURN SL. THE CONTACT STATED THAT THE LOST POWER AND VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS LOST CONNECTION WITH THE INSTRUMENT PANEL BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN VUE- MORTON, MS
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WHILE THE FRONT PASSENGER SIDE SEAT WAS OCCUPIED, THE PASSENGER AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE CRUISE CONTROL LIGHT ILLUMINATED BUT THE CRUISE CONTROL FAILED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 SATURN OUTLOOK- GEORGETOWN, KY
IN APRIL 2013 THE TRANSMISSION WAVE PLATE WAS REPLACED. THIS IS AUGUST 1ST THE DEALERSHIP CALLS AND THE WAVE PLATE NEEDS TO BE REPLACE AGAIN. BY REVIEWING FORUMS IT SEEMS ALOT OF GM'S TRANSMISSIONS ARE NOT WHAT THEY ARE SUPPOSE TO BE. PLEASE CONSIDER REVIEWING THE TRANSMISSION PROBLEMS, THE VEHICLE ONLY HAS 63000 MILES. WE ARE PAYING THOUSANDS OF DOLLARS FOR THESE VEHICLES AND WE NOT GETTING ANYWHERE OUR MONIES WORTH. I PURCHASED IN MAY OF 2013...POWER TRAIN WARRANTY 5YEARS OR 100000 MILES,COME ON I WAS IN A NO WIN. FOR SURE THANKS IN ADVANCE FOR YOUR CONSIDERATION FOR REVIEW. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- HIALEAH, FL
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTAC STATED THAT THE KEY FAILED TO REMOVE FROM THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NO REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14E021000 (ELECTRICAL) AND HAD NOT BEEN ABLE TO SCHEDULE AN APPOINTMENT. THE DEALER INFORMED THE CONTACT THAT THE PART FOR THE RECALL WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- SALE CREEK, TN
IN APRIL 2014, MY PASSENGER AIRBAG LIGHT INDICATOR BEGIN TO READ: "OFF" WHILE THE PASSENGER WAS IN THE SEAT. SOMETIMES IT SAYS "ON" AT FIRST, THEN SWITCHES TO "OFF". VERY FEW TIMES HAS IT WORKED PROPERLY SINCE APRIL. (NOW AUGUST 1ST). TOOK IT TO THE DEALER FOR THE SIDE AIRBAG RECALL AND WAS HOPING IT WAS RELATED TO THE PASSENGER SEAT.. THE SERVICE ADVISOR INDICATED IT WAS A TOTALLY SEPARATE ISSUE. COST TO JUST CHECK IT COST ME $105. 3 HOURS LATER, THE ADVISOR INFORMED ME IT WOULD COST OVER $500 OR MORE TO REPLACE. I DECLINED. SEEMS LIKE GM WOULD INCLUDE THIS AS A RECALL, ESPECIALLY TO THOSE WITH VEHICLES INDICATING "OFF". KNOWING YOU DON'T HAVE A PRIMARY AIRBAG THAT DOESN'T DEPLOY, I WOULD THINK THIS WOULD BE AN EXTREMELY HIGH RISK ISSUE AND WOULD BE ON THE TOP OF GM'S LIST OF RECALLS? *TR
Source: NHTSA WEB SITE -
2006 SATURN VUE- FRESNO, CA
TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE WAS 41,630. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN AURA- GOOSE CREEK , SC
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL) AND STATED THAT THE PART NEEDED WAS UNABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE