SATURN Complaints

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WENT TO START MY CAR TO GO TO WORK AND THE KEY WOULD NOT MOVE IN THE IGNITION. NOT ONE MILLIMETER. I CHECKED THAT THE WHEELS WERE STRAIGHT, CHECKED THAT IT WAS IN PARK. STILL NO MOVEMENT. MEANING I WAS NOT ABLE TO MOVE THE KEY FORWARD OR BACKWARD. AFTER TRYING AT THE MINIMUM 15 TIMES, I CALLED TRIPLE A AND THEN MY HUSBAND. HE TOLD ME TO CANCEL TRIPLE A AND CONTACT THE DEALER AND HAVE THEM DEAL WITH IT. AS IT WAS ONLY 7:15 AND I HAD TO WAIT UNTIL THE DEALER OPENED AT 9:00. I SAT AND KEPT TRYING TO GET THE KEY TO MOVE. AROUND 8:00 IT JUST SUDDENLY MOVED FORWARD AND THE CAR STARTED. I GUESS I AM FILING THIS COMPLAINT BECAUSE GM INSTALLED THAT WHOLE IGNITION PART THING ON MY CAR ABOUT 2 MONTHS AGO. I'M AFRAID TO CALL THEM BECAUSE WHAT COULD I SAY? THE CAR STARTS FINE NOW. BUT I DON'T SEE HOW I CAN HAVE ANY PIECE OF MIND WORRYING THAT THIS MIGHT OCCUR AT ANY TIME OR ANYPLACE. I HAVE ALSO BEEN WAITING FOR 2 MONTHS FOR A SAFETY RECALL PART(SAFETY RECALL#14115) FOR POWER STEERING THAT MAY SUDDENLY BE LOSS. I HAVE CALLED GM SEVERAL TIMES TO REQUEST A RENTAL OR LOANER VEHICLE AND HAVE BEEN TOLD THAT I AM SAFE IN THE CAR AND IF I AM "GOING FAST" I AM "SAFER". I AM EXTREMELY NERVOUS THAT I COULD BE INVOLVED IN A CRASH OR WORSE AND DRIVE THE CAR EVERYDAY WITH A FEELING OF DREAD. *TR

2006 SATURN ION. CONSUMER WRITES IN REGARDS TO WAITING FOR IGNITION SWITCH AND POWER STEERING PARTS TO COMPLETE RECALL. *SMD

I WAS COMING TO A STREET TO MAKE A LEFT HAND TURN AND THE CAR BEHIND DID NOT REALIZE I WAS TURNING BECAUSE AS I APPLIED MY BRAKES THE BRAKE LIGHT TURNED OFF INSTEAD OF COMING ON. I HAVE COME TO REALIZE THAT MY BRAKE LIGHTS ARE ON WHEN DRIVING AND WHEN I APPLY THE BRAKE THEN THE BRAKE LIGHT IS OFF. A CAR BEHIND STOPPED AND TOLD ME OF THE INCIDENT AND ONLY SLOWED DOWN BECAUSE HE SAW MY TURN SIGNAL WAS ON. THIS INCIDENT COULD OF LEAD TO A SERIOUS REAR ENDING ACCIDENT AND COULD OF EVEN CAUSED A DEATH. I DID NOTICE AT THE TIME OF THE INCIDENT THE ELECTRONIC STABILITY CONTROL LIGHT WAS ON. *TR

TL * THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HEARD A CHIME SOUND AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT INJURED HER SHOULDER ATTEMPTING TO STEER THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

I WAS BACKING OUT OF A PARKING SPOT AND MY 2002 L200 STALLED AFTER A RATTLING SOUND FROM THE ENGINE. I HAD THE CAR TOWED TO THE SATURN DEALERSHIP IN MARIETTA, GEORGIA. THEY DIAGNOSED THAT THE TIMING BELT HAD SLIPPED/BROKE AND HAD DAMAGED THE ENGINE. THEY ALSO SAID THAT THE ENGINE WOULD NEED TO BE REPLACED AND THE TIMING BELT ON THESE CARS WAS A KNOWN ISSUE. I HAD SATURN PERFORM THE ENGINE REPLACEMENT END OF OCTOBER, BEGINNING OF NOVEMBER 2008 FOR APPROXIMATELY $5000. I'VE SINCE COME TO REALIZE THAT THERE WAS A RECALL ON SATURN L200S FROM THE SAME TIME PERIOD FOR THE EXACT SAME PROBLEM. THEY'VE CLAIMED THAT MY VIN DOESN'T FALL UNDER THE RECALL. I FEEL THAT I SHOULD BE REIMBURSED FOR THE COST OF THE ENGINE REPLACEMENT BASED ON THE DEFECTIVE PART BEING A KNOWN ISSUE AND MY CAR EXHIBITING THE EXACT SAME ISSUE THAT A RECALL WAS SUBMITTED. UPDATED 09/10/14

TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE RETURN PORT OF THE FUEL PUMP WAS CRACKED. AN INDEPENDENT MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A CURB AND CAUSED A BLOW OUT TO THE FRONT PASSENGER SIDE TIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DIAGNOSED AND RECEIVED A NEW IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

JULY 2014 - SATURN AURA 2007 PROBLEM: SERVICE LIGHT TURNED ON WHEN STARTING CAR CALLED GM DEALERSHIP TO SCHEDULE A SERVICE APPOINTMENT; CAR WAS NOT DRIVEN UNTIL APPOINTMENT WHEN STARTING THE CAR, THE LIGHT WAS OUT INSPECTION: SERVICE DEPARTMENT ADVISOR NOTED: THE PASSENGER AIR BAG MODULE WAS DEFECTIVE (?TROUBLE CODES B0081 3A AND B0081 71) CONSIDERED A SAFETY HAZARD PASSENGER AIR BAG MAY MALFUNCTION ON IMPACT REPAIRS: ?REPLACED MODULE AND CONNECTOR AND HEAT PAD (FOLLOWED BULLETIN 10-0941-003A) ?IN ADDITION, CUSTOMER HAD RECEIVED AN "OPEN" RECALL FOR A TRANSMISSION SHIFT CABLE FRACTURE; WORK REQUIRED BY RECALL COMPLETED. COMPLAINT - MODULE DEFECT: THERE IS A SAFETY HAZARD ASSOCIATED WITH THE PASSENGER AIR BAG. OWNER'S MANUAL CAUTION THE AIR BAG SYSTEM MAY NOT PERFORM IN A CRASH?AND SHOULD BE SERVICED?WITHOUT DELAY. ACCORDING TO OTHER COMPLAINTS ON YOUR WEBSITE, THIS IS NOT AN UNCOMMON OCCURRENCE OR AN ISOLATED INCIDENT IN SOME GM MODELS. THE HIGH COST FOR CORRECTING THIS GM MALFUNCTION HAS BEEN IMPOSED ON THE OWNERS AND IS BEYOND THE OWNER'S RESPONSIBILITY FOR STANDARD REPAIRS AND UPKEEP FOR SAFETY ISSUES ASSOCIATED WITH THIS MALFUNCTION, THERE SHOULD BE A MANDATED RECALL. *TR

THE CAR HAS BECOME INCREASINGLY HARD TO STEER AFTER BEING IN A PARKED POSITION. ONCE YOU MOVE IT OUT OF A PARKED STATE THE STEERING IS VERY DIFFICULT BUT WHEN YOU BEGIN TO DRIVE IT IS OKAY. *TR