SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN AURA
    - GURNEE, IL

    RECEIVED 2 RECALL NOTICES, RECALL # 14152; AND RECALL # 13036. RECALL# 14152, HAS BEEN REPLACED I'M ASSUMING. MY CONCERN IS THAT MY VEHICLE ACCELERATES AT AN HIGHER SPEED THAN WHAT I'M DRIVING, THE RPM DIAL SHOOTS UP TO 5 OR 6 ON THE RPM DIAL THEN GRADUALLY GO DOWN TO 1. WHEN I AM AT AN COMPLETE STOP, MY VEHICLE IS SLOW ABOUT ACCELERATING, WHICH CAN BE SCARY BECAUSE PEOPLE BEHIND ME ARE DRIVING FASTER THAN I'M MOVING, THEN ALL OF A SUDDEN MY VEHICLE ACCELERATES AT A HIGHER SPEED THAN I'M DRIVING. I PRAY THAT THIS RECALL WILL RESOLVE THIS ISSUE I AM AN 65 YEAR OLD LADY, WITH 2 GRANDCHILDREN THAT I TAKE ON DIFFERENT EVENTS. I'M CONCERNED ABOUT AN POTENTIAL SAFETY DEFAULT IN MY VEHICLE COULD CAUSE AN FATAL ACCIDENT TO MYSELF OR SOMEONE ELSE ESPECIALLY MY GRANDCHILDREN. THIS LETTER IS NOTICE TO YOU OF MY CONCERN DRIVING THIS VEHICLE. I CAN'T PURCHASE ANOTHER CAR I'M ON AN FIXED INCOME. THANK YOU. OH BY THE WAY RECALL #13036 IS NOT IN STOCK YET, I'M WAITING FOR PART TO COME IN .I PRAY IT WILL COME IN BEFORE MY CAR BREAKDOWN PERMANENTLY. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - CHATHAM, VA

    THE SECURITY SYSTEM LOCKED THE STEERING, WHERE YOU COULD NOT DRIVE IT. IT HAPPEN TWICE IN 2 WEEKS AND TOOK FOREVER TO GET OFF. NOW SCARED TO DRIVE IT. YOU DO NOT KNOW IF YOU GOING TO MAKE HOME. HAD TO HAVE IT TOWED ONCE. *TR

    Source: NHTSA WEB SITE
  • 2001 SATURN LS
    - GARNER, NC

    TL* THE CONTACT OWNS A 2001 SATURN LS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - SLIDELL, LA

    WHEN MY CAR FIRST STARTED CUTTING ITSELF OFF WHILE DRIVING ON THE INTERSTATE OR ROADS, R WHEN TURNING KEY TO TURN CAR OFF, THE KEY WOULDN'T TURN CAR OFF. YOU CAN REMOVE THE KEY BUT CAR IS STILL ON. THE DOORS WILL NOT UNLOCK TILL THE STARTER SWITCH LOCKS ITSELF INTO OFF. YOU CAN PUT CAR INTO PARK AND KEY WILL NOT TURN OFF. I STRONGLY FEEL THAT THIS GOES ALONG WITH THE PROBLEM OF THE KEY TURNING CAR OFF WHILE YOU ARE DRIVING. THAT RECALL WAS DONE BUT WE STILL HAVE THE PROBLEM OF NOT BEING ABLE TO TURN CAR OFF WITH THE KEY. IF YOU REMOVE THE KEY CAR IS STILL ON, THIS IS A PROBLEM AS SOMETIMES YOU CAN NOT SIT THERE WAITING ON CAR TO SHUT OFF AND THIS WORRIES ME AS TO SAFETY. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - DAKOTA, IL

    WHEN TAKING MY CAR IN FOR IGNITION RECALL REPAIRS I NOTICED THAT MY AIR BAG LIGHT CAME ON. GM CUSTOMER SERVICE TOLD ME THAT WHEN THE NEW IGNITION SWITCH WAS INSTALLED THE ERROR WOULD CLEAR ITSELF. IT DID NOT, AND WHEN I BROUGHT THIS TO THE GM DEALERSHIP SERVICE DESK THEY DENIED THAT THERE WAS ANY LINKAGE BETWEEN THE AIRBAG OPERATION AND THE IGNITION SWITCH DESPITE THE DESCRIPTION IN THEIR OWN RECALL NOTICE WARNING THAT THE AIRBAG MIGHT NOT INFLATE IF THE ORIGINAL SWITCH WAS FAULTY. GM IS ATTEMPTING TO AVOID THE COST OF A NEW AIRBAG MADE INEFFECTIVE BY THEIR OWN FAULTY IGNITION SWITCH. I WENT TO THE GM DEALER TO HAVE MY CAR MADE SAFE AND WAS DIRECTED TO LEAVE THE DEALERSHIP WITH AN UNSAFE CAR, WITHOUT A WORKING AIRBAG. THIS SHOULD BE ADDRESSED BY THE NHTSA AND MAKE GM INSURE THAT ALL SAFETY SYSTEMS ARE WORKING PROPERLY AFTER RECALL REPAIRS ARE COMPLETED! *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN VUE
    - JACKSON, MS

    IGNITION SWITCH IS HARD TO TURN, I HAVE TO TURN THE STEERING WHEEL TO THE LEFT REALLY HARD TO GET THE SWITCH TO TURN THE CAR ON. THIS HAS BEEN HAPPEN TO ME SEVERAL TIMES SINCE I HAD THE CAR SINCE 2005. I THOUGHT THAT MAYBE THERE WOULD BE A RECALL ON THIS PROBLEM AND I WOULD LIKE TO MENTION THE SHAKING OF THE TRANSMISSION AND I DID TAKE IT TO THE DEALER BECAUSE OF THE RECALL I RECEIVED BUT IT STARTED BACK SHORTLY AFTERWARDS THE "SO CALLED REPAIR WAS DONE. I NOTICED THAT THE SHAKING, RATTLING AND LOUD VIBRATION FROM THE TRANSMISSION WAS WHEN DRIVING AT A HIGH SPEED AND HAVING TO SLOW DOWN TO 40 OR SLOWER THIS IS WHEN IT WOULD HAPPEN AND NOW IT HAPPENS ALL THE TIME. I HAVE ALSO NOTICED THAT WHEN THE MOTOR IS BEING TURNED OFF AND ON LATELY THERE IS A SOUND OF SHAKING AND RATTLING LIKE SOMETHING IS LOOSE. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - BABSON PARK, FL

    AS I WAS DRIVING TO WORK AFTER BEING IN THE CAR FOR NO MORE THAN 15 MINUTES, MY REAR BRAKE LAMP WENT ON WHILE I WAS DRIVING AND WOULD ONLY SHUT OFF IF I TAPPED ON THE BRAKE PEDAL. ALSO MY CRUISE CONTROL WOULD NOT ENGAGE. THIS HAS CONTINUED TO HAPPEN EVER SINCE. I FEEL THIS IS A VERY SERIOUS SAFETY HAZARD ESPECIALLY IN TRAFFIC AND THE DRIVERS BEHIND ME DO NOT KNOW WHEN I AM ACTUALLY COMING TO A STOP! IRONICALLY, WE RECEIVED A RECALL NOTICE LAST WEEK REGARDING THIS PROBLEM. I HAVE CONTACTED BOTH A LOCAL DEALER AND GM DIRECTLY AND NEITHER PARTY CAN TELL ME WHEN THE REPAIRS WILL BE MADE AS THERE ARE NO PARTS AVAILABLE. I AM FEELING EXTREMELY FRUSTRATED AND HELPLESS. THERE IS ALSO A RECALL OUT THERE # 14118 FOR LOSS OF POWER STEERING DATED LAST MONTH AND STILL HAVE HEARD NOTHING FURTHER ON THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN VUE
    - NORTON, OH

    AFTER THE WARRANTY EXPIRED, MY SATURN VUE EXPERIENCED FAILURE OF THE IGNITION LOCK SYSTEM WHICH COST ME A FEE OF $141.12 TO HAVE IT REPLACED AT THE A-ABRA-CADABRA LOCK SERVICE IN AKRON, OHIO. THE PROBLEM WAS WHEN I INSERTED THE IGNITION KEY, SOMETIMES THE MOTOR WOULD START, AND SOMETIMES IT WOULDN'T. OFTENTIMES, I HAD TO SHAKE THE STEERING WHEEL TO GET THE IGNITION TO WORK. ALSO, SOMETIMES THE IGNITION KEY WAS DIFFICULT TO GET IN AND OUT OF ITS SLOT. BECAUSE OF THESE IGNITION SWITCH PROBLEMS, I FEARED AN ACCIDENT. ACCORDING TO THE OWNER OF THE LOCK SERVICE SHOP, AT THAT TIME HIS INSTALLATION AT 09/27/10, THE REPLACEMENT MECHANISM WOULD EVENTUALLY GIVE ME THE SAME PROBLEMS, AND FAIL ONCE AGAIN. HE SAID IT WAS THE ONLY IGNITION SWITCH AVAILABLE FOR THIS VEHICLE, AND ONLY ONE MANUFACTURER SUPPLIER PRODUCED THE PART. HE SAID ALL OF THEM WERE DEFECTIVE. GM SHOULD IMMEDIATELY RECALL AND REPLACE THIS PART FOR THE SATURN VUE BEFORE SOMEONE IS HURT IN THE IGNITION FAILURE. THIS SAME IGNITION SWITCH HAS ALREADY BEEN RECALLED AND REPLACED IN THE SATURN ION AND OTHER GM VEHICLES. WHY NOT THE SATURN VUE? *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN VUE
    - BELTSVILLE, MD

    TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE IGNITION SWITCH BECAME INOPERABLE SPORADICALLY. THE PROBLEM OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN ASTRA
    - MILWAUKEE, WI

    ORIGINAL OWNER OF A SATURN ASTRA 2008 XR WITH LESS THAN 40,000 MILES. CAR STARTED LOSING POWER STEERING AT LOW SPEEDS (I.E. TURNING FROM A STOP, PARALLEL PARKING, ANY MOVEMENT THAT DIDN'T REQUIRE ACTIVELY APPLYING THE ACCELERATOR SUCH AS BACKING UP, SLOWING TO TAKE A CURVE, ETC). DEALER STATES NEED TO REPLACE ELECTRIC POWER STEERING MOTOR AND CONTROLLER UNIT GEAR. BATTERY IS AT 35% AND ALSO NEEDS REPLACING. NO NOTICE OF LOW BATTERY WAS SHOWN ON THE DASHBOARD. LAST SERVICE (ALWAYS AT DEALERSHIP) 12/31/13 THEY HAD TO FORCE THE ON-BOARD COMPUTER TO STOP SHOWING AN ENGINE PROBLEM CODE RELATED TO THE INTAKE SYSTEM (P0068), AS THEY COULDN'T FIND/REPLICATE THE INDICATED ISSUE. GM SAYS THEY WON'T COVER THIS BECAUSE OF THE AGE OF THE CAR, DESPITE THE LOW MILEAGE AND THE FACT THAT THIS IS THE SAME ISSUE CITED IN VARIOUS RECALLS SINCE THE BEGINNING OF 2014. THEY HAVE, AS OF JULY 24, 2014, SIXTY DIFFERENT RECALLS COVERING ALMOST 30 MILLION CARS. THEY HAVE ALLOWED EXTENDED WARRANTIES OF 10 YEARS OR 100,000 MILES TO SATURN IONS FOR THIS PROBLEM AND ISSUED ACTUAL RECALLS FOR, AMONG MANY OTHERS, SATURN AURA, SKY, ION ETC. FOR THIS AND RELATED PROBLEMS. *TR

    Source: NHTSA WEB SITE