SATURN Complaints

VERY STRONG FUEL SMELL COMING FROM REAR OF VEHICLE. NO SIGN OF FUEL UNDERNEATH VEHICLE. THERE IS A FUEL SYSTEM RECALL (GM # 090226) DESCRIBING THESE SAME SYMPTOMS FOR 2006 SATURN IONS PURCHASED IN CALIFORNIA. RECALL WARNS OF FIRE DANGER. GM REPRESENTATIVE REPORTS MY VEHICLE IS NOT COVERED BASED ON VIN NUMBER, BUT ALL SYMPTOMS MATCH RECALL AND I DON'T THINK THAT THE CAR IS SAFE TO DRIVE, ESPECIALLY SINCE WE HAVE A THREE-YEAR-OLD IN A CAR SEAT IN THE BACK MUCH OF THE TIME. *TR

THIS IS REGARDING THE GM RECALLS FOR MY 2004 SATURN ION. AS OF JUNE 5, THE RECALL WORK UP TO THAT POINT WAS COMPLETED BY MY DEALER, BUT I HAD PREVIOUSLY PAID FOR THE REPAIR, SO AM DUE A REIMBURSEMENT FROM GM. MY DEALER TOLD ME TO PROVIDE THEM WITH THE DOCUMENTATION FOR THE REIMBURSEMENT AND THEY WOULD TAKE CARE OF GETTING ME AN EXPEDITED REIMBURSEMENT. THAT DOCUMENTATION WAS DELIVERED TO MY DEALER ON JUNE 5TH, BUT THE DEALER HAS NO INFORMATION REGARDING MY REIMBURSEMENT, EVEN AFTER INQUIRING WITH THE DEALER SEVERAL TIMES (JUNE 6TH, JUNE 18TH AND TWICE IN JULY), THE DEALER HAS NOT PROVIDED ME WITH *ANY* INFORMATION. I HAVE FAIRLY DETAILED INFORMATION REGARDING MY INQUIRIES AND THE RESPONSES (OR LACK OF RESPONSE) FROM THE DEALER. WHAT CAN I DO IN ORDER TO GET THE DEALER TO SUBMIT THE REIMBURSEMENT PAPERWORK ASSOCIATED WITH THIS RECALL? I DON'T WANT TO SUBMIT IT AGAIN MYSELF UNTIL I KNOW THE DEALER HAS NOT SUBMITTED IT SINCE I DON'T WANT TO CAUSE ANY UNDUE COMPLICATIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 SATURN SKY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE AND COULD NOT PROVIDE AN ESTIMATE DATE OF ARRIVAL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE LOSS POWER AND STALLED. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT AIR BAG LIGHT WOULD NOT ILLUMINATE TO INDICATE THAT THE AIR SYSTEM WAS ACTIVATED WHILE THE PASSENGER WAS SEATED. THE CONTACT MENTIONED THAT THE PASSENGER WEIGHED BETWEEN 115 AND 135 POUNDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

AFTER STARTING THE ENGINE, THE PASSENGER ENTERED THE VEHICLE AND THE "SERVICE AIR BAG" LIGHT CAME ON IN THE DIC WHEN THEY SAT DOWN. THE PASSENGER SIDE AIR BAG INDICATOR SAID THE AIR BAG WAS "OFF". AFTER THE PASSENGER EXITED THE VEHICLE, THE WARNING REMAINED AND THE INDICATOR LIGHTS STILL SAID "OFF". DISCONNECTING THE BATTERY AND RESETTING MADE NO DIFFERENCE. IT APPEARS THAT THE AIR BAG WILL NOT DEPLOY IN AN ACCIDENT CREATING A DANGEROUS SITUATION. *TR

THE PROBLEM STARTS WITH HEAVY RAIN LEAKING THROUGH THE SUN ROOF. ACCORDING TO THE ED MORSE DEALERSHIP REPRESENTATIVE, THE SUNROOF IS PROJECTED TO PASS SOME WATER (VERY FEW) THAT WILL DRAIN THROUGH THE DRAIN TUBES LOCATED AT THE FRONT AND REAR COLUMNS (SIDES OF THE WINDSHIELD). HOWEVER, THE TUBES MAY GET CLOGGED AN THE WATER STARTS LEAKING INSIDE THE CAR THROUGH THE COLUMNS WERE AIRBAG ARE LOCATED. NEVERTHELESS, THESE TUBES ARE NOT LONG ENOUGH TO DRIVE THE WATER UNTIL THE BOTTOM OF THE CAR SO THE WATER WILL LEAK INTO THE INNER FUSE BLOCK, WILL DAMP THE CARPETS ON THE PASSENGER AND DRIVER SIDES AND MAKE MUCH MORE DAMAGE THAN YOU CAN BELIEVE. AS THE INSULATOR BETWEEN THE CARPET AND THE FLOOR IS LIKE A SPONGE, IT WILL ABSORB THE WATER AND SOAKS ALL THE CONNECTORS THAT RUN BELOW THE INSULATOR (CABLES THAT RUN FROM THE BATTERY, TO THE SEATS MOTORS AND HEATER, ETC, ETC). NOT TO MENTION THAT IT MAY DAMAGE THE AIRBAG TRIGGERS MECHANISMS LOCATED ON THE COLUMNS BESIDES THE WINDSHIELD?.BASED ON THE NUMBER OF COMPLAINS ABOUT THIS ISSUE AT THE INTERNET, WHY NOBODY HAS DONE ANYTHING YET? WHAT IF THE FRONT SIDES AIRBAG DOES NOT DEPLOY AS EXPECTED DUE TO THIS RAIN INSIDE THE CAR????? NHTSA SHOULD SERIOUSLY INQUIRE GM FOR THAT AS IT MAY PUT MANY LIVES AT RISK. AND NOT ONLY TO SATURN OUTLOOK OWNERS. THE SAME IS HAPPENING TO GMC ACADIAS AND BUICK ENCLAVES....THERE ARE MANY FORUMS WITH SUCH COMPLAIN AT THE INTERNET AND IN ONE OF THEM A REPRESENTATIVE FROM GM ASK US TO CONTACT HER BUT I SENT HER 2 E-MAILS AND SO FAR I HAVE NO ANSWER. HER E-MAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS 2008 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN HEAD ON CRASH BUT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 82,200.

TOOK CAR IN FOR SERVICE AT WHICH TIME ALSO REQUESTED COOLING SYSTEM FLUSH, UNABLE TO HAVE DONE AS SERVICE DEPT. FOUND A LEAK AT THE CROSSOVER PIPE WHICH NEEDS TO BE REPAIRED ONCE THEY RECEIVE THE PARTS. I HAD THE CROSSOVER PIPE REPLACED AND RESEALED IN FEB. 2013 AT 54233 MILES. FEEL THAT THIS SHOULD NOT CONTINUE TO GO OUT EVERY YEAR. *TR

I HAD MY VEHICLE REPAIRED UNDER THE IGNITION RECALL AND EVER SINCE THAT MY KEY GETS STUCK IN THE IGNITION HALF WAY. *TR