SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SATURN VUE- COMMERCE TWP, MI
THE KEY WILL NOT TURN TO START THE THE CAR. YOU HAVE TO WIGGLE IT AND APPLY THE RIGHT AMOUNT OF TORQUE TO GET IT TO TURN AND START THE VEHICLE. I REPLACED THE KEY FROM THE DEALERSHIP WITH THE SAME NEGATIVE RESULTS. *JS
Source: NHTSA WEB SITE -
2005 SATURN L300- NORTH HOLLYWOOD, CA
TL* THE CONTACT OWNS A 2005 SATURN L300. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN OFF THE ENGINE, THE KEY WAS OUT OF THE IGNITION SWITCH BUT THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,247 AND CURRENT MILEAGE WAS 69,953. UPDATED 09/05/14*LJ THE CONSUMER STATED THE VEHICLE DID NOT START UP UNTIL THE KEY WAS REMOVED FROM THE IGNITION. THE VEHICLE BEGAN TO ROAR AND REV UP WHILE IN THE OFF POSITION. THE VEHICLE STOPPED ON IT'S OWN. UPDATED 09/11/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN AURA- BERKLEY, MI
ONE DAY PRIOR TO THE INCIDENT (7/5/14) WE NOTICED A TRANSMISSION SLIP SLIGHTLY WHEN ACCELERATING FROM WHAT I BELIEVE WAS 2ND TO 3RD GEAR. ON SUNDAY (7/6/14), WHILE WE WERE DRIVING THE VEHICLE TO A REPAIR SHOP IT WOULD NO LONGER SHIFT AT ALL. WE HAD TO PUSH IT OFF THE ROAD AND HAVE A TOW TRUCK TAKE IT TO THE NEAREST GM DEALERSHIP. ONCE DIAGNOSED IT WAS DISCOVERED THE TRANSMISSION WAVE PLATE HAD FAILED AND WOULD COST $4200 TO REPLACE THE TRANSMISSION. THERE IS CURRENTLY A TSB (TECHNICAL SERVICE BULLETIN) ON THIS ISSUE, BUT NO RECALL. I KNOW THERE MUST BE SUBSTANTIAL ISSUES WITH THIS SINCE MY MOTHER'S SATURN AURA WITH THE SAME TRANSMISSION HAD A WAVE PLATE FAILURE 3 WEEKS AGO, ALTHOUGH HER'S WAS STILL UNDER POWERTRAIN WARRANTY AND THUS COVERED. WE CURRENTLY HAVE A CASE # WITH GM CUSTOMER SERVICE, BUT HAVE YET TO RECEIVE ANY RESOLUTION FROM THE DEALERSHIP OR GM/SATURN CORPORATE. *JS
Source: NHTSA WEB SITE -
2004 SATURN ION- WILLOWBROOK, IL
S10 DIRECT REPLY- TO THE SECRETARY FROM CONSTITUENT RE EXPRESSING CONCERNS REGARDING GENERAL MOTORS RECALLS ON 2004 SATURN ION (RECALL NOS. 14063/14113 AND 14115. DATE OF PURCHASE DEC. 27, 2013). *SMD THE CONSUMER STATED ON JANUARY 10, 2014, THE VEHICLE WOULD NOT START. ROADSIDE SERVICE WAS CALLED, AND THEY CHARGED THE BATTERY. AS THE CONSUMER BEGAN BACKING OUT OF HER PARKING SPACE, SHE NOTICED THE VEHICLE SEEMED VERY STIFF; SHE DID NOT IMMEDIATELY NOTICE THE POWER STEERING SIGNAL AND CONTINUED TO MANEUVER THE VEHICLE. SHE DROVE TO THE DEALER, ABOUT A MILE AWAY WITH POWER STEERING. WHEN SHE ARRIVED, SHE MENTIONED THE POWER STEERING ISSUE AND THEY REPLACED THE BATTERY. A FUSE WAS REPLACED, WHICH CORRECTED THE ISSUE, BUT ONLY TEMPORARILY. THE CONSUMER STATED THE POWER STEERING AND IGNITION PROBLEM WERE RESOLVED. HOWEVER, WITHIN THE PAST TWO WEEKS, SHE ENCOUNTERED ANOTHER PROBLEM. THEY KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE. WHEN THE KEY FINALLY RELEASED, THE VEHICLE WOULD NOT START, EVEN THOUGH THE INTERIOR LIGHTS WERE ON. UPDATED 11/19/14. *JB UPDATED 11/24/14. JB UPDATED 12/04/14*JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2003 SATURN ION- TAYLOR, MI
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR FAULTY IGNITION RECALL REPAIRS. *SMD THE CONSUMER STATED UPON RETURNING TO HER VEHICLE, SHE DISCOVERED SHE WAS UNABLE TO USE THE REMOTE, SO SHE USED THE KEY, INSTEAD. SHE ATTEMPTED TO PLACE THE KEY INSIDE THE IGNITION AND DISCOVERED THE SLOT WAS NOT IN THE OFF POSITION. THE VEHICLE WOULD NOT START DUE TO THE IGNITION NOT BEING IN THE OFF POSITION AND ENABLING HER TO PULL THE KEY OUT, AS THE BATTERY WAS DEAD. IT WASN'T UNTIL JANUARY 7, 2014, SHE BEGAN EXPERIENCING PROBLEMS AGAIN WITH THE IGNITION, AND THE BATTERY DIED AGAIN. AFTER THE VEHICLE WAS JUMP STARTED, THE CONSUMER SMELLED GAS. IT WAS DETERMINED THE REAR FUEL LINE HAD CORRODED, WHICH FORMED HOLES AND GAS WAS POURING OUT THE HOLES ON BOTH SIDES.
Source: CONSUMER LETTER -
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2005 SATURN ION- MIAMI, FL
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE THEFT REMOTE FOR EACH KEY. *SMD THE DEALER INFORMED THE CONSUMER, THEY WOULD NOT REPLACE THE SECOND REMOTE FOR FREE, BECAUSE IT WAS NOT A PART OF THE RECALL.
Source: CONSUMER LETTER -
2004 SATURN ION- DARIEN, CT
KEY AT TIMES DOES NOT COME OUT OF IGNITION SWITCH. EVEN THOUGH THE SWITCH WAS REPLACED TWICE.THIS HAS BEEN A ON GOING ISSUE AND STILL HAS PROBLEMS TODAY. *JS
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- SNOHOMISH, WA
WHILE TURNING ACROSS 2 ONCOMING LANES INTO A SHOPPING CENTER IN MY 2007 SATURN OUTLOOK, I SUDDENLY HAD NO POWER TO THE WHEELS. NO POWER IN DRIVE OR REVERSE. LUCKILY, NO ONCOMING VEHICLES. TOWED TO DEALERSHIP WHO ADVISED TRANSMISSION WAS DESTROYED. COST TO REPLACE- $3950, AND TRANSMISSION IS ON BACK-ORDER. VEHICLE IS STILL AT DEALERSHIP WAITING FOR PARTS AS OF 07/06/14. OUTLOOK WAS PURCHASED NEW AND HAS BEEN SERVICED REGULARLY. IT HAS ONLY BEEN DRIVEN BY MY WIFE AND I AND HAS NEVER BEEN USED TO TOW. RESEARCH HAS SHOWN THIS TO BE TOO COMMON OF A SAFETY PROBLEM FOR A VEHICLE WITH 58,000 MILES. *JS
Source: NHTSA WEB SITE -
2009 SATURN OUTLOOK- DALLAS , OR
WE BOUGHT A USED 2009 SATURN OUTLOOK .IT WAS "CERTIFIED", IN SEP. 2010. FROM GUARANTY CHEVROLET IN JUNCTION CITY OR. IT HAD 27872 MILES ON IT. A MONTH LATER I NOTICED A CLUNK IN THE STEERING AT THE END OF TURNING. WE RETURNED THE SATURN TO THE DEALER FOR INSPECTION AND WAS TOLD THAT IS COMMON IN THE SATURN AND THEY COULDN'T FIND ANY THING WRONG. AT 52000 MILES THE POWER STEERING WOULD OCCASIONALLY BE VERY HARD TO TURN THE STEERING WHEEL AFTER MAKING A STOP, BUT ONCE GOING IT WOULD BE OK. ON JUNE 30 2014 WE TOOK IT TO CAPITAL CHEVROLET DEALER IN SALEM OR. THEY DIAGNOSED IT AND SAID THE POWER STEERING GEAR WAS GOING OUT AND IT IS GOING TO COST US $1800. TO FIX IT. WE HAVE TO GET IT FIXED BECAUSE IT IS A SAFETY ISSUE. WE HAVE READ OTHER COMPLAINTS FOR THIS VERY SAME THING. THERE SHOULD BE A RECALL ON THIS PART. I HOPE TO BE REIMBURSED FOR THIS $1800. *JS
Source: NHTSA WEB SITE -
2005 SATURN VUE- GILBERT, AZ
DRIVING 65MPH ON THE FREEWAY MY VEHICLE WOULD NOT DOWN SHIFT (AUTOMATIC) AND STARTED MAKING A TERRIBLE LOUD VIBRATING NOISE. LETTING OFF THE GAS HOPING AND THINKING IT WOULD DOWN SHIFT, THE CAR STARTED TO TOTALLY SLOW DOWN. SCARED BEING ON A FREEWAY WE PULLED TO THE SIDE, PUT ON THE HAZARD LIGHTS - WE PUT THE CAR IN NEUTRAL AND TRIED STARTING AGAIN BUT THE CAR WOULD NEVER GET ABOVE 40MPH. WE CRAWLED ALONG AT ABOUT 30MPH TO FIND AN EXIT RAMP, CALLED A TOW TRUCK ($300 FOR BEING OUT OF TOWN) TO BE TOWED BACK TO OUR MECHANIC SHOP. FOUND THE TORQUE CONVERTER WENT BAD WHICH "TOASTED" THE TRANSMISSION. WE ENDED UP REPLACING THE TRANSMISSION WITH A SAME YEAR AND MODEL AS THE OLD ONE. I NEVER RECEIVED ANY NOTICES THAT THERE HAD BEEN PRIOR ISSUES AND I AM NOW TERRIFIED THAT THIS ONE WILL GO BAD AS I HAVE RECENTLY READ THAT THESE HAVE HAD PROBLEMS. *TR
Source: NHTSA WEB SITE