SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SATURN VUE- NEW HAMPTON, NH
I HAVE BEEN HAVING TROUBLE WITH THE KEY STICKING IN THE IGNITION AND NOT CLEARING THE SYSTEM WHEN I TAKE IT OUT. THE SYSTEM STILL DINGS WHEN THE KEY IS OUT OF THE IGNITION. TWICE ON JULY 3RD, THE IGNITION LOCKED UP TOTALLY. THE FIRST TIME I WAS ABLE TO WIGGLE THE KEY AFTER 30 MINUTES OF TRYING AND START IT. I TOOK IT TO A DEALER WHERE THEY MADE ME A NEW KEY. THREE HOURS LATER THE IGNITION LOCKED UP AGAIN. WAITED 3.5 HOURS FOR A TOW TRUCK, CONTINUING TO WIGGLE THE KEY WITH NO LUCK. MECHANIC GOT IT TO TURN BUT TOWED IT TO GET IT FIXED... 29 OTHER COMPLAINTS ON THIS SITE OF THE SAME THING.. HOW MANY HAVE HAD THIS HAPPEN WITHOUT REPORTING IT??? TIME TO CHECK IT OUT AND GET A RECALL!!! I HAVE ALSO HAD ISSUES WITH DOORS CLOSING AND CONVERTER TORQUE, NOT REPAIRED UNDER RECALL AS DEALER STATED THEY COULD NOT DUPLICATE THE ISSUE. *TR
Source: NHTSA WEB SITE -
2007 SATURN SKY- KANAB, UT
PASSENGER PRESENCE MODULE-SERVICE AIR BAG WARNING IS ACTIVATED AND COMES ON PERIODICALLY DUE TO A DEFECTIVE SENSOR WHICH RESULTS IN AIR BAG NOT FUNCTIONING PROPERLY OR BEING DEPLOYED IN THE EVENT OF AN ACCIDENT. THIS IS AN OBVIOUS SAFETY CONCERN THAT GM IS AWARE OF AND HAS BEEN RECALLED IN OTHER MODEL CARS EXCEPT FOR THE SATURN SKY AND PONTIAC SOLSTICE. IT IS A MAJOR SAFETY CONCERN AND ONE THAT SHOULD BE ADDRESSED BY RECALL. *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- SAN JOSE , CA
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IT BECAME STIFF AND HARD TO MANEUVER. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,765. THE CURRENT MILEAGE WAS 71,853. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- TOMS RIVER, NJ
MY CAR EXPERIENCED POWER STEERING FAILURE AND IS UNDER A RECALL FOR POWER STEERING FAILURE. THE GM DEALERSHIP SAID THAT THE PART TO FIX THE STEERING IS UNAVAILABLE AND MAY BE UNAVAILABLE FOR MONTHS BUT THAT I SHOULD DRIVE IT ANYWAY. I HAVE REQUESTED A RENTAL VEHICLE BECAUSE THE RECALL NOTICE SAYS THAT MY VEHICLE IS AT AN "INCREASED RISK OF CRASH" AND THAT THE PROBLEM COULD "OCCUR AT ANY TIME". THE DEALERSHIP AGREES WITH ME THAT THE VEHICLE IS UNSAFE BUT THAT THEY ARE UNDER ORDERS TO NOT OFFER RENTAL VEHICLES FOR THIS PARTICULAR RECALL. OPERATORS AT THE GM HOTLINES REFUSE TO GIVE THEIR NAMES OR OFFER ASSISTANCE OTHER THAN COMMENTS OF "WORK HARDER TO STEER YOUR CAR" ([XXX]) AND "AT LEAST IT'S STILL DRIVABLE" ([XXX])... GM'S WEB SITE SAYS THAT "RENTAL CARS ARE AVAILABLE WHEN REQUESTED BY CONCERNED OWNERS AT GM'S EXPENSE" BUT STILL NO ONE WILL HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2000 SATURN SL- WALDORF, MD
TL* THE CONTACT OWNS A 2000 SATURN SL. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND IT WAS COASTED TO THE EMERGENCY LANE. THE CONTACT MADE SEVERAL FAILED ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE IGNITION SWITCH, IGNITION CONTROL MODULE AND CYLINDER WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 SATURN AURA- LYNNWOOD, WA
WE BOUGHT THE VEHICLE USED IN 2012, WITH APPROX. 37K MILES ON IT. WITHIN 50 MILES, WE REALIZED THE BRAKES HAD AN ISSUE & TOOK IT BACK TO THE CHEVY DEALER, WHO DID THE REPAIRS FREE OF CHARGE. SINCE THAT TIME, WE HAVE HAD TO REPLACE/REPAIR THE BRAKES (SPECIFICALLY THE ROTORS) 3 TIMES- APPROX. EVERY 10K MILES, AS THE VEHICLE NOW SITS AT 63K MILES. I UNDERSTAND BRAKE PAD WEAR- BUT REPLACING THE *ROTORS* THAT OFTEN IS RIDICULOUS AND EXPENSIVE. SOMETHING IS CAUSING THE ROTORS TO WARP, EITHER POOR QUALITY MATERIALS OR A PROBLEM WITH THE HYDRAULICS CAUSING UNEVEN BRAKING- PLEASE INVESTIGATE & START A RECALL! *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- GARFIELD HEIGHTS , OH
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT SMELLED GASOLINE FUEL COMING FROM THE VEHICLE AND NOTICED A FUEL LEAK. THE DEALER STATED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN OUTLOOK- SAN ANTONIO, TX
VEHICLE TURNING AT LOW MPH WAS DIFFICULT. TOOK TO DEALERSHIP AND THEY ARE STATING THE SEALS IN THE RACK AND PINION SEALS WERE LEAKING AND RACK AND PINION NEEDED TO BE REPLACED - $1,400. *TR
Source: NHTSA WEB SITE -
2007 SATURN SKY- TILLER, OR
I RECEIVED NOTICE THAT MY VEHICLE HAD BEEN RECALLED AND CONTACTED MY DEALER "AIRPORT CHEVROLET" IN MEDFORD OREGON FOR AN APPOINTMENT TO GET IT REPAIRED. IT HAS NOW BEEN ABOUT TWO MONTHS AND THE DEALER IS STILL CLAIMING THAT THEY HAVE NOT RECEIVED THE NECESSARY PARTS. IT SEEMS TO ME THAT GENERAL MOTORS IS DRAGGING THEIR FEET, TWO MONTHS IS LONGER THAN IT TAKES TO RECEIVE A SPECIAL ORDER CAR. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- PENHOOK, VA
THE COMPUTER - BCM - FAILED AND ALL IT CONTROLS WENT OFF. THIS INCLUDED LIGHTS, DOOR LOCKS, RADIO. *TR
Source: NHTSA WEB SITE