SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN ION- ST. CLOUD , MN
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAG, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 SATURN LW200- NORFOLK, VA
CAR WON'T START, SECURITY LIGHT FLASHES DUE TO ISSUES WITH THE PASSLOCK SYSTEM. THIS IS A WELL DOCUMENTED PROBLEM THROUGHOUT GM'S CARS, YET THEY REFUSE TO DO ANYTHING ABOUT IT. THOUSANDS OF PEOPLE ARE BEING LED IN CIRCLES BY ANY VEHICLE WITH A PASSLOCK II SYSTEM AND IT IS AN UNSAFE PROBLEM WITH THESE CARS THAT NEEDS TO BE FIXED. IT PREVENTS VEHICLES FROM RESTARTING IN POTENTIALLY DANGEROUS AREAS WHILE THE VEHICLE RESETS AND CAN PERMANENTLY DISABLE THE CAR IF NOT ADDRESSED. THE PROBLEM LIES IN A DESIGN OVERSIGHT AND CUTTING A MATERIAL COST BY PUTTING IN A CHEAP COMPONENT THAT ANY BASIC CHEMIST COULD TELL YOU WOULD GO BAD WITHIN A YEAR OR TWO. CHANGE YOUR IGNITION SWITCH CONTACT FROM NICKEL TO GOLD PLATED CONNECTORS AND OXIDATION WILL NOT CAUSE FAULTY READINGS TO TRICK YOUR VEHICLES INTO THINKING THAT THEY ARE BEING STOLEN AND SHUTTING OFF THE FUEL PUMPS. REMUNERATION FOR INDIVIDUALS IMPACTED BY THIS FINANCIAL BURDEN FOR THE PURCHASE OF YOUR VEHICLES IS ALSO A REQUEST AS THIS PROBLEM IS A GOLD MINE FOR CAR MECHANICS, BOTH GM CERTIFIED AND FREELANCE, TO TROUBLESHOOT NUMEROUS SYSTEMS BEFORE IDENTIFYING THE PROBLEM PROPER. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- EAST ISLIP, NY
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING OVER A BUMP APPROXIMATELY 30 MPH, A STRONG ODOR OF GASOLINE EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED SPORADICALLY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS INELIGIBLE UNDER THE RECALL DUE TO NOT ORIGINALLY BEING REGISTERED OR CURRENTLY SOLD IN ONE OF THE STATES MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- LAS VEGAS, NV
ON OR ABOUT 9/12/2012, I WAS DRIVING IN MY SATURN ION GOING 45 MILES AN HOUR, IN HEAVY MORNING TRAFFIC, WHEN IN AN INSTANT MY CAR DECELERATED AND WAS AT A SLOW CRAWL. I COULD NOT GET ANY ACCELERATION EVEN WHEN PRESSING THE GAS. I WAS ONLY A COUPLE BLOCKS AWAY FROM WORK, SO I COASTED UNTIL I GOT THERE. I WAS ALMOST HIT. BUT I COULD NOT GO ANY FASTER. I WAS AFRAID TO TURN OFF THE CAR FOR FEAR THAT IT WOULD NOT START UP AGAIN. I WAS AFRAID TO DRIVE IT AND I CALLED TO HAVE IT TOWED TO THE DEALERSHIP TO HAVE IT LOOKED AT. HENDERSON CHEVROLET LOOKED AT IT AND SAID THAT IT WAS THE COMPUTER MOTHERBOARD OF THE CAR. THIS WAS REPLACED AT A COST TO ME OF $800.00+. IT HAPPENED AGAIN ON 11/20/12. THE CAR WENT FROM 30 TO 5 MILES PER HOUR IN A SPLIT SECOND! NO WARNINGS. I TOOK IT BACK TO THE DEALERSHIP. THEY SAID THAT THEY HAD NO IDEA WHAT WANT GOING ON WITH IT NOR WHY IT WAS DOING THIS. THEIR SUGGESTION TO ME WAS TO GET ANOTHER VEHICLE. WHAT MY SATURN DID IS THE SAME THING DESCRIBED IN THE IGNITION RECALL. WHEN THIS HAPPENED TO ME , THERE WAS NO RECALL. NO ONE THOUGHT OF LOOKING AT THE IGNITION. WHEN I LOST POWER, MY THOUGHT WAS NOT GEE, MAYBE MY KEYS ARE TOO HEAVY & MY CAR TURNED OFF! ME SEE IF MY IGNITION TURNED OFF WHEN I WENT OVER THAT BUMP. HAD THE RECALL IGNITION PROBLEM HAD BEEN SOMETHING THAT GM WAS AWARE OF AT THE TIME AND NOTICE WAS RECEIVED, THE MECHANIC WOULD HAVE KNOWN THAT THIS WAS THE PROBLEM. BUT I REPLACED THE BRAIN OF MY CAR AT $800 WHEN IT WAS NOT NEEDED. NOT WANTING IT TO HAPPEN AGAIN (SAY ON THE FREEWAY), I TRADED IN THE CAR. I FEEL THAT I SHOULD BE REIMBURSED FOR THE COSTS I PAID TO REPAIR MY VEHICLEWHEN IT SHOULD HAVE BEEN TAKEN CARE OF BY THE RECALL. MY EXPERIENCE HAPPENED BEFORE ANYONE KNEW ABOUT THIS KIND OF THING HAPPENING TO THESE VEHICLES. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 07/28/14
Source: NHTSA WEB SITE -
2006 SATURN ION- ROSSVILLE, GA
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WAS UNLOCKED BUT THE DOOR COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 134,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 SATURN ION- FRDERICKSBURG, VA
**THE OTHER AFFECTED PART WAS SPEED CONTROL.... ASIDE OF THE CURRENT RECALL ISSUE HAVING BEEN A PROBLEM SINCE I PURCHASED THE VEHICLE IN 2005 (WHICH HAS "BEEN REPAIRED"-I GUESS SO IF YOU CALL REPAIRED THE CAR TRYING TO START ITSELF, NOT STARTING AT ALL, CURRENT PCM OVERLOAD THANKS TO SOO MANY NEGATIVE CODES BEING THROWN FOR THIS WORTHLESS PIECE OF JUNK.) I HAVE FILED NUMEROUS COMPLAINTS WITH THE DEALERSHIP ABOUT THE THROTTLE BODY AND AM CONSTANTLY AND CONSISTENTLY PROVIDED THE SAME ANSWER AND IT IS BECOMING A BIG PROBLEM. YOU SEE THIS CAR HAS LEFT ME STRANDED NUMEROUS TIMES (TO THE POINT WHERE I CANNOT KEEP COUNT ANY LONGER) BECAUSE THE THROTTLE BODY IS TRASH. NOT ONE BUT TWO CHECK ENGINES LIGHTS APPEAR ON THE DASH, THE CAR SHAKES (LITERALLY TO THE POINT WHERE IT FEELS LIKE EVERY PLASTIC PANEL IS GOING TO FALL OFF), I CANNOT TRAVEL ANY HIGHER THAN APPROX. 10MPH AND HAVE TO PULL OVER, TURN THE CAR OFF (KEYS OF COURSE BECOME STUCK IN THE IGNITION DUE TO THE FAULTY SWITCH) AND WAIT UNTIL MY CAR IS THEN READY TO START AND THE THROTTLE BODY WANTS TO OPERATE AS IT SHOULD. I AM NOW FILING THIS COMPLAINT AS THE MOST RECENT CODES PULLING ARE ONCE AGAIN THE THROTTLE BODY AND THE NOW THE PCM. THIS PART NEEDS TO BE ADDED TO RECENT RECALLS. IT IS NOT SAFE TO BE TRAVELING AT 45MPH OR HIGHER, THEN THE VEHICLE SHUTS DOWN AND LOWERS SPEED TO 10MPH OR LESS-ESP. IF YOU HAVE NO WHERE TO PULL OVER SAFELY (YES, THIS HAS HAPPENED TO ME ON MORE THAN ONCE.) I HAVE MY CAR BACK FROM THE RECALL THE CAR TO STILL WONT START, TRIES TO TURN ITSELF OVER & KEEPS MY KEYS STUCK IN THE IGNITION. MY STEERING COLUMN HAS BEEN BUSTED OPEN ON THE BOTTOM IN ORDER TO RELEASE THE KEYS WHICH IS RIDICULOUS YET MY CAR IS STILL NOT FUNCTIONAL DUE TO OTHER FAULTY, CRAP, JUNK, TRASH (WHATEVER YOU WOULD PREFER TO LIST THEM AS IN THIS DOCUMENTATION) PARTS THAT I WILL MOST LIKELY BE EXPECTED TO PAY FOR YET AGAIN. *TR
Source: NHTSA WEB SITE -
2008 SATURN SKY- FORT SMITH, AR
PASSENGER AIRBAG LIGHT, THE PASSENGER AIRBAG SENSOR IS BAD INDICATING IT WILL NOT WORK IN CASE OF AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2007 SATURN VUE- SPRINGDALE, AR
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE VEHICLE WAS UNABLE TO SHIFT FROM PARK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE IGNITION TUMBLERS AND WIRES WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN VUE- CLINTON TOWNSHIP, MI
THIS IS THE THIRD TIME THE DRIVERS SIDE SUN VISOR AND BAR THAT EXTENDS VISOR WAS SCALDING HOT! I TURNED THE VISOR TO THE WINDOW FOR SUN AND BURNED MY HAND ON THE METAL BAR WHICH DID NOT HAVE A PLASTIC COVERING ON IT THIS TIME AFTER A REPAIR FROM OCTOBER FOR THE SAME ISSUE. THE OVERHEAD AIRBAG WAS WARM TO TOUCH AND THE LIGHTS IN THE CAR WERE SHORTING ON AND OFF CONTINUOUSLY, EVEN AFTER THE CAR WAS OFF AND KEYS WERE OUT OF IGNITION.LAST TIME IN OCOBER 2013 HAD REPAIR AND BOUGHT ANEW BATTERY BECAUSE IT RUN DOWN AFTER LIGHTS STAYED ON ALL NIGHT AT THE DEALERS UNTIL THEY WORKED ON IT.THIS WAS A VERY SCARY SITUATION EACH TIME THIS HAPPENED BECAUSE THE CAR SMELLED LIKE IT WAS GOING TO CATCH ON FIRE! I BURNED MY LEFT HAND FINGERS AND WENT TO URGENT CARE UPON RETURNING HOME, LUCKILY I WAS NOT TOO FAR AWAY. I HAVE PAID FOR THE REPAIRS FROM PAT MORAN'S CHEVROLET AND WOULD LIKE TO WARN YOU OF THE POSSIBLE FIRE ISSUE HERE. THE STRESS FROM THIS EXPERIENCE WAS AWFUL. THIS DEFINITELY SHOULD BE ON A RECALL FOR THIS VEHICLE, AS I HAVE HEARD OTHERS WITH THE SAME PROBLEM OCCURRING. .THE SIMPLE FACT IS THAT THE REPAIR SHOULD OF BEEN DONE IN OCTOBER AND THIS NEVER HAPPEN AGAIN, BUT I KNOW THEY DID NOT REPLACE THE PLASTIC COVERING ALSO ON THE METAL BAR WHICH EXTENDS THE VISOR AND THIS IS WHERE I TOUCHED IT TO TURN AND EXTEND. I WAS TOLD IT WAS DEEMED SAFE FROM A REPAIR IN OCTOBER, IT WAS NOT. I MAY BE POSSIBLE THAT THE HIGH RESISTANCE SHORT IN THE DRIVERS SIDE VISOR RESULTED IN THE BCM SENSING AN OVERCURRENT ISSUE. THE BCM MIGHT OF BEEN REMOVING POWER TO THAT CIRCUIT AS A MATTER OF PRESERVATION. I DO NOT FEEL SAFE DRIVING THIS VEHICLE NOW AFTER I HAVE HAD ANOTHER YET DRIVERS VISOR PUT IN AND ALSO A PASSENGER SIDE VISOR WHICH IS WHAT THE DEALERS BLAMED IT ON THIS TIME. LAST TIME THE BLAME WAS ON A PASSENGER PRES MODULE PROGRAM-- . *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- MCKINNEY, TX
TRANSMISSION WOULD NOT UPSHIFT FROM 2ND GEAR. ENGINE WAS WARM AND HAD BEEN DRIVING FOR 6 MILES. I WAS ACCELERATING TO REACH HIGHWAY SPEEDS IN THE LEFT LANE IN HEAVY TRAFFIC. AS IT TRIED TO GO FROM SECOND TO THIRD GEAR, THE CHECK ENGINE LIGHT CAME ON AND IT WOULD NOT SHIFT. I LIMPED THE CAR OFF THE HIGHWAY (MUCH SLOWER THAN THE TRAFFIC HONKING AND TRYING TO AVOID HITTING ME) AND COULD ONLY GET THE GEARS TO REENGAGE AFTER COMPLETELY POWERING DOWN THE CAR AND CUTTING ALL AUXILIARY POWER. THEN AFTER RESTART, THE GEARS WORKED PROPERLY AGAIN. AFTER TRANSMISSION TEARDOWN, WE HAVE IDENTIFIED THAT THE WAVE PLATE HAS BROKEN LOSE AND ADDITIONALLY DAMAGED THE TRANSMISSION CONTROL MODULE, AND CLUTCH ASSEMBLY. *TR
Source: NHTSA WEB SITE