SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SATURN ION- ATLANTA, GA
THE SUN VISOR ON DRIVER'S SIDE WILL NO LONGER STAY IN THE UP POSITION. IT IS LOOSE AND JUST HANGS DOWN AND IT BLOCKS MY VISION. THE FIRST TIME I BECAME AWARE OF THIS I WAS DRIVING AND THE VISOR FELL DOWN BLOCKING MY VISION FOR A FEW MINUTES. IT STARTLED ME AND CAUSED ME TO SWERVE OFF THE ROAD. NOW THE VISOR JUST HANGS DOWN ALL THE TIME AND BLOCKS MY VISION. GM HAS NO RECALL ON THIS ITEM RIGHT NOW BUT I FEEL THEY SHOULD CORRECT THIS AT NO COST TO CUSTOMERS. I ONLY HAVE ABOUT 26000 MILES ON MY CAR SO THIS CERTAINLY SHOULD NOT HAVE HAPPENED AT SUCH AN EARLY DATE. WILL YOU PLEASE PURSUE THIS WITH GM FOR US? I HAVE BEEN QUOTED $200 TO $400 TO HAVE THIS REPAIRED. THANK YOU. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- PIKESVILLE, MD
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BECAME UNCONTROLLABLE AND HYDRO-PLANED. THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE FIVE CHILDREN IN THE VEHICLE WHO SUSTAINED INJURIES FROM BRUISING, CONTUSIONS AND LACERATIONS THAT REQUIRED STITCHES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V118000(AIR BAGS) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. ..UPDATED 04-29-14 *BF UPDATED 8/1/17*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN VUE- AUBURN, WA
I WAS DRIVING NORTH ON ROAD THAT WAS HAVING SOME ROAD REPAIR ON A ROUGH SECTION I LOST ALL POWER NO STEERING HARD BRAKES . I HAVE HAD THIS PROB SEVERAL TIMES SINCE, THANK YOU *TR
Source: NHTSA WEB SITE -
2002 SATURN VUE- BIDDEFORD, ME
TL* THE CONTACT OWNS A 2002 SATURN VUE.THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THERE WAS AN IGNITION FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE EXACT REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,300 AND THE CURRENT MILEAGE WAS 79,440.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- COLUMBUS, OH
THIS IS MORE OF A QUESTION / COMMENT THAN AN INCIDENT. IT APPEARS THAT GM IS RECALLING SATURN IONS, MODEL YEARS 2004-2007 FOR A PROBLEM WITH THE ELECTRONIC POWER STEERING ASSIST MOTOR. I AM CONCERNED THAT THE 2003 ION MODELS DO NOT SEEM TO BE INCLUDED IN THE RECALL AS, FROM WHAT I CAN TELL FROM REPLACEMENT PART SITES, THEY ARE EQUIPPED WITH THE IDENTICAL PART, #19207619 ELECTRONIC POWER STEERING MOTOR. *TR
Source: NHTSA WEB SITE -
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2009 SATURN AURA- PALMDALE, CA
ON 12/06/2013 MY PREGNANT DAUGHTER, MY 15 YEAR OLD AND 2 YEAR OLD DAUGHTER WERE DRIVING HOME IN OUR 2009 SATURN AURA. AS SHE BEGAN TO TURN INTO A BUSY HIGHWAY, THE ENGINE BEGAN TO SHAKE AND THE VEHICLE SUDDENLY STOPPED MID TURN IN THE MIDDLE OF A BUSY INTERSECTION/HWY. PASSER DRIVERS PULLED OVER AND HELPED PUSH MY GIRLS TO SAFETY. AAA WAS CONTACTED AND THE VEHICLE WAS TOWED TO MY HOME. I CONTACTED THE DEALER AND I WAS INFORMED THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THAT I WOULD HAVE TO COVER THE COSTS OF SERVICING THE CAR. THE VEHICLE CONTINUES TO LOSE POWER AND TRY TO SHUT OFF AT CERTAIN SPEEDS. ABS AND TRACTION LIGHTS COME OFF AND ON, AND KEYS GET STUCK IN THE IGNITION. UNEXPECTED SHUT OFF OCCURRED AGAIN ON 12/17/2013. *TR
Source: NHTSA WEB SITE -
2002 SATURN LS- ASHBURNHAM, MA
TL* THE CONTACT OWNS A 2002 SATURN LS. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE. THE CONTACT PARKED THE VEHICLE AND LATER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE CONTACT HAD MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THE TIMING CHAIN WOULD NEED TO BE REPLACED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE DEALER STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND DECLINED TO PROVIDE A REMEDY TO THE FAILURE. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 139,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN ION- HOMOSASSA, FL
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HAD STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME. THE POWER STEERING WARNING LIGHT WAS ALSO ILLUMINATE EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING). THE CONTACT HAD EXPERIENCED THE SAME FAILURE AS THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN VUE- RICHMOND, IL
I HAVE A 2004 SATURN VUE WITH AN IGNITION SWITCH THAT ALLOWS THE KEY TO BE REMOVED AT ANY TIME, IN ANY POSITION, WHETHER THE ENGINE IS RUNNING OR NOT. WITH THE ENGINE RUNNING, THE KEY CAN BE REMOVED, CREATING THE POTENTIAL TO NOT BE ABLE TO SHUT OFF THE ENGINE. WITH THE RECENT RECALLS AND INJURIES INVOLVING OTHER SATURN VEHICLES MADE AT THE SAME TIME, I BELIEVE THIS SITUATION NEEDS TO BE INVESTIGATED...UPDATED 06/09/14 *BF UPDATED 06/10/2014 *JS *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- HOWELL, NJ
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT ATTEMPTED TO REPLACE THE FUSE FOR THE TURN SIGNALS BUT INADVERTENTLY REMOVED ANOTHER FUSE. AS A RESULT, THE GEAR SHIFTER, DOOR LOCKS AND A FEW OTHER COMPONENTS BECAME INOPERATIVE. THE CONTACT WAS CONCERNED THAT THERE WOULD BE A FAILURE WHILE THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ABLE TO REPLACE THE FUSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE