SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 SATURN VUE
    - CHARLESTON, IL

    WAS DRIVING TO WORK AND WE HAD A LITE SNOW THE NIGHT BEFORE. I HIT A SLICK SPOT ON HIGHWAY AND LOST CONTROL OF THE CAR AND HIT A TELEPHONE POLL. THE CAR IS NOW TOTALED, THE FRONT END WAS COMPLETELY TORN OFF, DRIVERS SEAT BROKE, WINDSHIELD SHATTERED AND WAS PARTIALLY ON THE DASH. THE AIRBAG DID NOT DEPLOY. THIS RESULTED IN A HEAD CONCUSSION, TORN RIGHT SHOULDER AND BADLY BRUISED KNEES ALONG WITH MINOR CUTS TO HANDS AND FACE. THE MAN WHO TOWED IT AWAY ALSO WONDERED ABOUT THIS. I'M WONDERING IF THERE WAS A RECALL THAT I HAVEN'T BEEN ABLE TO FIND ON MY 2005 SATURN VUE? *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - PORTAGE, MI

    SERVICE AIR BAG INDICATOR LIGHT GOES ON AND OFF, THIS HAS BEEN A PROBLEM WITH THIS VEHICLE FOR THE PAST 3YRS. DEALER STATES THERE IS A ISSUE WITH THE PASSANGER SEAT WIRING HARNESS. MY UNDERSTANDING THEIR IS A CAMPAIGN FOR THE 2008 AND NEWER VEHICLES WITH THE SAME PROBLEM, WHY WERE THE 2007 VEHICLES LEFT OUT. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - NAPEVILLE, IL

    DRIVER ATTEMPTED TO SHUT OFF CAR WHEN PARKING. KEY WOULD NOT TURN AND CAR REMAINED RUNNING. VEHICLE WAS THEN DRIVEN TO LOCAL GM SERVICE DEALER WHO CONFIRMED THAT KEY WAS STUCK. SERVICE ORDER CAUSE WAS LISTED AS "FOUND IGNITION LOCK CYLINDER FROZEN". DEALER DID MANAGE TO REMOVE AND REPLACE IGNITION LOCK CYLINDER. CUSTOMER PAID FOR REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - HUDSON, NC

    TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULDN'T STOP WHEN THE BRAKES WERE APPLIED AND CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 5/20/14*CN UPDATED 06/17/14*MA UPDATED 8/7/17*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - CUBA, NY

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT SHE HAD TO USE EXTREME FORCE TO MAKE A TURN. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHERE THEY STATED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000. UPDATED 05/28/14 MA

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN VUE
    - CINCINNATI, OH

    I PURCHASED THIS VEHICLE NEW AND WITHIN A YEAR MY KEY WOULD GET STUCK IN THE IGNITION TO THE POINT WHERE I COULD NOT TURN THE KEY AT ALL TO EITHER TURN ON OR OFF THE VEHICLE OR TO GET THE KEY OUT OF THE IGNITION. THE FIRST TIME IT HAPPENED, I BELIEVE I HAD MY OWN MECHANIC FIX IT. THEN THE NEXT TIMES IT STARTED HAPPENING, IT WOULD HAPPEN INTERMITTENTLY. I WAS WORKING WITH INDIVIDUALS WHO ARE DISABLED AND TAKING THEM OUT INTO THE COMMUNITY USING MY OWN CAR. ON AN EXTREMELY HOT DAY(IN THE 90S) MY KEY GOT STUCK IN THE IGNITION (ALL I DID WAS PUT THE KEY IN NORMALLY TO START THE CAR) AND THE INDIVIDUAL I HAD IN THE CAR REFUSED TO GET OUT OF THE CAR (WHICH POSED A SERIOUS SAFETY HAZARD TO THAT INDIVIDUAL BECAUSE INSIDE THE CAR AT THAT POINT I AM SURE WAS OVER 100 DEGREES). I FINALLY CONVINCED THE INDIVIDUAL TO GET OUT OF THE CAR AFTER ABOUT A HALF HOUR. AFTER I CALLED A TOW TRUCK TO TOW MY CAR I CALLED GM TO FILE A COMPLAINT BECAUSE THIS IS NOT A NORMAL ISSUE.GM FIXED THE ISSUE AND TOLD ME IT WAS MY KEY (WHICH I HAD ANOTHER KEY MADE TO HOPE TO SOLVE THIS ISSUE) A GOOD DESCRIPTION OF THE ISSUE IS I WOULD BE: I PUT THE KEY IN NORMALLY, IT WOULD PARTIALLY TURN, AND THEN STOP AND I CANNOT MOVE THE KEY AT ALL, EVEN TO GET THE KEY OUT OF THE IGNITION. THE OWNERS MANUAL STATES TO TURN THE WHEEL ALL THE WAY TO THE RIGHT OR LEFT TO "UNLOCK" THE IGNITION. THIS WOULD NOT DO ANYTHING AT ALL. SOMETIMES IF I LET THE CAR SIT FOR A WHILE AND GO BACK TO IT, IT WOULD JUST WORK. OTHER TIMES, IT DIDN'T MATTER HOW MANY TIMES I TRIED TO GET IT TO WORK, IT WOULD NOT.EVEN THE TOW TRUCK DRIVERS COULD NOT GET IT TO WORK. ALSO, MY AIR BAG LIGHT COMES ON INTERMITTENTLY.I HAVE NEVER HAD THE AIR BAG LIGHT ISSUE LOOKED AT, BUT WITH THE REPORTS ON THE NEWS I THOUGHT COULD BE AN ISSUE TOO. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - TAMPA, FL

    2003 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL INFORMATION. *SMD THE CONSUMER WANTED TO KNOW WHAT IS THE PROPER PROCEDURE FOR GETTING THE RECALL TAKEN CARE OF. *JB

    Source: CONSUMER LETTER
  • 2007 SATURN ION
    - BOONSBORO, MD

    IGNITION LOCKED AND COULD NOT REMOVE KEY TO STOP ENGINE, ONLY WAY TO SHUT OFF ENGINE WAS TO DISCONNECT BATTERY CABLES--CALLED DEALER IN FREDERICK, MD THE VERY NEXT MORNING--HAD TO HAVE MY CAR TOWED TO THE GM DEALER, FREDERICK, MD, THE DEALERSHIP REPAIRED THE PROBLEM AND I WAS CHARGED $512.36 AND I PAID THE INVOICE OF $512.36. I RECEIVED A RECALL LETTER ON MARCH 14, 2014 #14V-047 -- I AM REQUESTING THE REIMBURSEMENT IN THE MATTER.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2008 SATURN OUTLOOK
    - CAMBRIDGE, MA

    I WAS DRIVING MY CHILDREN TO SCHOOL WHEN MY POWER STEERING JUST STOPPED AND I HAD TO TRY AND DRIVE WITHOUT IT. I WAS TOLD A MONTH BEFORE IT WAS THE STEERING AND PINION RACK, GOT THAT FIXED AND THERE WAS TWO CODES THAT POPPED UP. I WAS TOLD THAT ONE CANCELLED OUT THE OTHER WHICH DIDN'T MAKE SENSE. NOW THE TRANSMISSION NEEDS WORK AND THEY SAY THAT WAS THE PROBLEM TO BEGIN WITH. I HAVE SPENT SO MUCH MONEY TRYING TO FIX THIS PROBLEM ONLY TO FIND OUT THAT IT WAS THE TRANSMISSION ALONG. I AM VERY DISAPPOINTED IN GMC CAUSE WHEN I WENT TO THE DEALER THEY SUGGESTED THAT I CHANGE PART UNTIL THEY FIND THE PROBLEM. I AM PISSED CAUSE I STILL CAN'T ENJOY MY TRUCK ANYMORE. MY EXTENDED WARRANTY IS OVER AND THEY DEALER WANTS OVER 2000 GRAND TO FIX THE TRANSMISSION IF THAT'S WHAT IT REALLY THE PROBLEM. LOOKING ONLINE MANY PEOPLE HAVE HAD THIS ISSUE AND STILL NO RECALL ON THE TRANSMISSIONS FOR SATURN OUTLOOKS. SHAME ON YOU GMC. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - SOUTH GATE, CA

    WHILE DRIVING MY SATURN ION 2004 MY POWER STEERING KEPT TURNING OFF PERIODICALLY, MY CAR IS STANDARD SO I ACTUALLY TURNED OFF THE CAR WHILE DRIVING PRESSING MY CLUTCH IN AND RESTARTED MY CAR. I DROVE LIKE THIS FOR ABOUT 5 MILES. I TOOK MY CAR TO THE DEALERSHIP WHERE I WAS TOLD THAT DUE TO THE FACT I WAS OVER 150000 MILES IT VOIDED MY WARRANTY FOR THE DEFECT TO MY STEERING MOTOR. I SPENT OVER 500 DOLLARS TO REPAIR MY VEHICLE, NOW KNOWING THAT IT WAS AN EXISTING DEFECT KNOWN BY THE MANUFACTURER. *TR

    Source: NHTSA WEB SITE