SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN AURA
    - ROCHESTER, NY

    UNDER GM RECALL #12106C, DATED MAY 2013, CERTAIN 2007 SATURN AURAS WERE RECALLED DUE TO TRANSMISSION ISSUES, NAMELY, THE VEHICLE WAS NOT IN PARK DESPITE THE INDICATOR SAYING SO. HENCE, THE VEHICLE WOULD ROLL. PROBLEMS WERE PINPOINTED TO CABLE FRAYING.GM TELLS ME THAT MY VIN# WAS NOT PART OF THE RECALL. HOW COULD I EXPERIENCE THE IDENTICAL PROBLEMS OUTLINED IN GM BULLETIN 12106C, BUT BE EXCLUDED FROM ANY RECALL? WAS THE VIN# RANGE INTENTIONALLY LIMITED SO AS TO LIMIT THEIR LIABILITY? *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN VUE
    - COVENTRY, RI

    WAS DRIVING ALONG 35 MPH. VEHICLE STARTED TO SMOKE PULL OVER PUT THE CAR IN PARK WHEN I GOT OUT TO CHECK TO SEE WHERE THE SMOKE WAS COMING FROM I SAW FLAMES UNDERNEATH THE VEHICLE ON THE PASSENGER SIDE WITH MINUTES THE VEHICLE WAS ON FIRE WHOLE FRONT END OF THE VEHICLE WAS CONSUMED BY FLAMES. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN VUE
    - EL PASO , TX

    TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE IGNITION WOULD MOVE WITHOUT THE KEY BEING INSERTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - KENTWOOD, MI

    MY DAUGHTER WAS DRIVING THE CAR HIT A BUMP AND THE CAR SHUT DOWN. IT STARTED BACK UP, DROVE IT HOME AND PARKED IT. GM ISSUED RECALL ON THE IGNITION. I CALLED THE DEALERSHIP AND THEY SAID GM KIND OF JUMPED THE GUN ON THE RECALL AS THE PARTS HAVEN'T BEEN SHIPPED AND TO CALL BACK IN 2 WEEKS. I CALLED AFTER TWO WEEKS AND THEY SAID NO PART TO CALL BACK IN A MONTH. HE SAID THE CAR IS SAFE TO DRIVE BUT ONLY HAVE THE KEY IN THE IGNITION AND NOT ON A CHAIN. WELL THE IGNITION CAN SHUT THE CAR DOWN IF A BUMP IS GONE OVER OR IF THE KEY IS JARRED IN ANY WAY. THE CAR HAS BEEN PARKED SINCE JANUARY. GM HAS KNOWN ABOUT THIS PROBLEM WITH THE IGNITION FOR 10 YEARS AND FATALITIES HAVE OCCURRED DUE TO THE AIRBAGS NOT DEPLOYING DUE TO THE PROBLEM WITH THE IGNITION. HOW CAN GM IGNORED THIS PROBLEM, ISSUE A RECALL AND NOT GET PARTS OUT TO THE REPAIR FACILITIES. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - DOVER PLAINS, NY

    AS I WAS DRIVING ON A STRAIGHT-AWAY, ALL OF THE SUDDEN I HEARD 3 DINGS IN MY CAR - SO I CHECKED THE DASHBOARD (I WAS EXPECTING TO SEE FUEL OR MAYBE OIL LIFE), IT READ PWR STR. THEN I NOTICED THAT IT WAS EXTREMELY DIFFICULT TO STEER MY CAR...I HAD LOST MY POWER STEERING COMPLETELY. THE AMOUNT OF STRENGTH IT TOOK JUST TO TURN THE WHEEL WAS IMMENSE. THIS TOOK MORE EFFORT THAN DRIVING AN OLDER CAR THAT DOES NOT HAVE POWER STEERING. LUCKILY, I WAS JUST ARRIVING AT MY DESTINATION. ALSO LUCKILY, THE ISSUE GOES AWAY ONCE I TURN THE CAR OFF AND RE-START IT. THIS HAS HAPPENED 3 TIMES SINCE THE FIRST TIME - ONCE WHILE ON A HIGHWAY, ONCE WHILE PARKING MY CAR, AND ANOTHER WHILE DRIVING THROUGH TOWN. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - ORLANDO, FL

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT HAD TO FULLY APPLY THE BRAKES WHILE MANEUVERING TO THE SIDE OF THE ROAD AND SHUT VEHICLE OFF TO BRING IT TO A FULL STOP. THERE WAS A RECALL UNDER NTHSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - WASHINGTON, DC

    LETTER FROM SENATOR TOOMEY ON BEHALF OF A CONSTITUENT RE GM RECALL ( ATTN: AUBREY YANZITO CAN BE REACHED BY EMAIL: [email protected], FAX AT 717-782-4920 OR PHONE: 717-782-3951 OR MAIL). *SMD THE DEALER INFORMED THE CONSUMER, THEY WOULDN'T BE ABLE TO REPLACE THE DEFECTIVE PART UNTIL APRIL 2014. THE CONSUMER WANTED TO KNOW IF GM WAS RESPONSIBLE FOR PAYING FOR A RENTAL VEHICLE, UNTIL THE VEHICLE COULD BE FIXED. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2003 SATURN VUE
    - PHOENIX, AZ

    THE VUE HAS LOST POWER MULTIPLE TIMES WITH NO WARNING! 3 TIMES WHILE DRIVING IN THE FREEWAY WITH MY 3 CHILDREN!!! I HAVE TAKEN THE CAR WITH MULTIPLE MECHANICS, INVESTED ABOUT 2,700 TRYING TO FIX THE PROBLEM WITH NO LUCK. I'M OUT CAR,MY JOB HAS BEEN AFFECTED BECAUSE OF MY CONTINUES TADIES THANKS TO THE CAR STOPPING AT RANDOM TIMES. IT'S VERY DANGEROUS IT RANDOMLY STOPS ANYTIME ANYWHERE, IT'S A ACCIDENT WAITING TO HAPPEN. I'M LOW INCOME HARD WORKING AMERICAN WHO HAD SPENT A LOT OF MONEY ON THIS CAR. AFTER GOOGLING THIS PROBLEM I HAVE COME ACROSS VARIOUS PEOPLE WITH THE SAME PROBLEM, THIS NEEDS TO BE INVESTIGATED ASAP AND GM NEEDS TO TAKE RESPONSIBILITY THIS PROBLEM CAN TAKE A LIFE AND THAT IS PRICELESS! *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - BRIGHTON, MI

    THEY KEY GETS STUCK IN THE IGNITION AND SOMETIMES I CANT PUT THE KEY IN THE IGNITION. MANY TIMES IF I CAN GET THE KEY IN AND TRY TO START IT THEN IT DOES NOTHING. I HAD THE CAR TOWED HOME AND THAT IS WHERE IT IS STILL SITTING IN MY DRIVEWAY UNABLE TO START?? I WOULD LIKE TO KNOW WHERE TO TAKE MY CAR FOR THE RECALL REPAIRS, IS TOWING ALSO INCLUDED I DON'T HAVE THE MONEY TO KEEP PAYING TO HAVE THE CAR TOWED. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - CHESTERFIELD, VA

    THE CHECK ENGINE LIGHT WAS OFF AND ON FOR 3 WEEKS PRIOR TO TAKING THE VEHICLE TO THE SHOP. ALSO, THE SERVICE TRACTION LIGHT CAME ON THE DAY BEFORE I TOOK THE CAR TO BE EVALUATED. I WAS TOLD THE TIMING CHAIN STRETCHED DUE TO THE MANUFACTURER PRESET OIL CHANGE. MY CAR HAS 85, 500 MILES ON IT AND THIS IS THE FIRST ISSUE WITH THE VEHICLE. THE REPAIR IS $3000.00. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE WITH OTHER SATURNS AND GM VEHICLES. *TR

    Source: NHTSA WEB SITE