SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN VUE- GREENVILLE, SC
I NEEDED TO USE MY CAR TO DO ROUTINE CHORES, THE KEY WOULD NOT TURN. I CALLED THE DEALER THAT I GOT THE CAR FROM AND WAS TOLD THEY WOULD NEED TO TOW THE CAR IN, PUT IT ON A MACHINE AND REPLACE THE IGNITION SWITCH AT MY EXPENSE. I REFUSE SINCE I HAD JUST PURCHASED THE CAR IN FEBRUARY OF 2013. I CALLED A LOCK SMITH WHO INFORMED ME THAT SOMETHING WAS WRONG WITH THE WAY THE IGNITION SWITCH WAS PLACED IN THESE CARS. I PAID TO HAVE IT FIXED BY THE LOCK SWITCH. IT GOT STUCK AGAIN THE NEXT DAY AND HE REPLACED IT AGAIN, AT MY EXPENSE. IT IS BEGINNING TO STICK AGAIN, WHERE CAN I GO TO GET THE PROBLEM RESOLVED WITHOUT EXPENSE TO ME. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- ELMONT, NY
PUT CAR IN PARK. THEN I SHUT DOWN ENGINE AND CAR BEGAN TO ROLL BACKWARDS. I WAS UNABLE TO START CAR. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- STATE COLLEGE, PA
I WAS DRIVING HOME THROUGH THE MARYLAND MOUNTAINS AFTER VISITING FAMILY FOR THANKSGIVING. I WAS IN A LINE OF CARS TRAVELING AT 70MPH, PASSING A SEMI, WHEN THE ENGINE SUDDENLY SHUT OFF WITHOUT WARNING. I COULD BARELY STEER OR PUSH ON THE BRAKE PEDAL AS I HAD LOST POWER. MY TURN SIGNALS DIDN'T WORK AND I CONSIDERED PUTTING MY HANDS OUT THE WINDOW TO WAVE TO DRIVERS WARNING THEM OF THE IMPENDING DANGER. THANKFULLY THE ONE CAR BEHIND ME MUST HAVE KNOWN SOMETHING WAS WRONG BECAUSE HE BACKED OFF ALLOWING ME TO COAST BEHIND THE SEMI AND EVENTUALLY PULL OFF TO THE SIDE OF THE HIGHWAY. I CALLED MY DAD IMMEDIATELY AND HE STARTED GOOGLING ENGINE SHUT OFF PROBLEMS AND FOUND MULTIPLE COMPLAINTS. WHEN I GOT HOME I CALLED MY LOCAL MECHANIC AND HE TOLD ME TO CALL THE DEALER. I CALLED THE GM SATURN DEALER IN TOWN AND THE PERSON LAUGHED STATING HE NEVER HEARD OF THAT BEFORE. UNFORTUNATELY, AT THE TIME, I DID NOT MAKE AN OFFICIAL REPORT WITH ANY OTHER AGENCY. BUT I DO HAVE EMAILS THAT WERE WRITTEN TO FRIENDS EXPLAINING THE FRIGHTENING EXPERIENCE SHORTLY AFTER THE INCIDENT. THIS CAR IS A 2007 AND I DIDN'T PURCHASE THE VEHICLE UNTIL 2011! 5 YEARS AFTER GM KNEW OF THE DEATH TRAP ON WHEELS. WHEN I ORIGINALLY RESEARCHED THIS CAR NONE OF THESE PROBLEMS CAME UP ON MY SEARCH. IT WASN'T UNTIL I SEARCHED FOR THE SPECIFIC PROBLEM (ENGINE SHUT OFF) THAT HUNDREDS OF COMPLAINTS SURFACED. I'M LUCKY TO BE ALIVE TODAY! I STILL DRIVE AROUND IN THIS DEATH TRAP BECAUSE I CAN'T AFFORD TO BUY ANOTHER CAR. IT ONLY HAS 55K MILES ON IT AND I USED MY SAVINGS TO PAY IT OFF. *TR
Source: NHTSA WEB SITE -
2001 SATURN LS- SAN DIEGO, CA
TL* THE CONTACT OWNS A 2001 SATURN L100. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND THEN STALLED. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACTS HOUSE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN, HEAD AND VALVE NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,183. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN VUE- HATFIELD, MA
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 SATURN VUE- PITTSBURGH, PA
FIRST NOTICED PROBLEMS WITH AUTOMATIC SHIFTING AND ACCELERATION ON MY WAY TO THE OFFICE. THEN, WHEN ATTEMPTING TO PARK, I REALIZED I COULD NOT GO IN REVERSE. LIMPED HOME AND HAD THE VEHICLE TOWED TO A TRUSTED TRANSMISSION SPECIALIST WHO IDENTIFIED 2 ERROR CODES: P0776 PCSB STUCK OFF AND P2715 PCS4 STUCK ON. UNFORTUNATELY THE POWER TRAIN HAD EXPIRED AS OF JUNE 30TH, 2013 - A MERE 8 MONTHS BEFORE THIS INCIDENT. HE TOLD ME THAT THERE WERE FACTORY TECHNICAL SERVICE BULLETINS OUT ON THIS VERY ISSUE AND ALSO WROTE ON THE INVOICE THAT THE "3/5 R CLUTCH WAVE PLATE POSSIBLY BROKEN." I CONTACTED MULTIPLE DEALERS TO HAVE IT CONSIDERED FOR REPAIR, BUT THEY ESSENTIALLY TOLD ME THAT I WOULD BE RESPONSIBLE FOR FINANCING THE REPAIR. I PLEADED MY CASE TO GMC CUSTOMER SERVICE, BUT WERE DENIED ANY REAL ASSISTANCE. AFTER READING MANY POSTS OF 2008 VUE OWNERS EXPERIENCING THE SAME ISSUES AND HAVING THEIR TRANSMISSIONS FIXED MULTIPLE TIMES, WE DECIDED TO OBTAIN ANOTHER NON-GMC VEHICLE AND WILL NEVER BY GMC AGAIN GIVEN THE CALLOUS NATURE WITH WHICH THEY RESPONDED TO MY NEEDS AS A PREVIOUSLY LOYAL CUSTOMER. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- SAINT PAUL, MN
RE: THE CURRENT RECALL OF THE IGNITION SWITCH ON GM VEHICLES. I WANTED TO PUT IN A REPORT THAT I WAS MADE AWARE OF THIS DEFECT FROM A DEALERSHIP REPAIR MAN BACK IN EARLY 2008. I PURCHASED MY VEHICLE IN EARLY 2007 AND A YEAR LATER I WAS UNABLE TO START MY VEHICLE. I CAN'T RECALL THE EXACT SCENARIO BUT THINK SOME LIGHTS CAME ON OR SOMETHING, BECAUSE I KNEW TO CALL THE SATURN DEALERSHIP IN GOLDEN VALLEY MN TO REPORT THE ISSUE AND ASK WHAT THEY SUGGEST. THE REPAIR PERSON SAID THAT HE WAS PRETTY CERTAIN IT WAS MY IGNITION SWITCH, BASED ON THE SYMPTOMS I REPORTED WITH THE CAR. HE TOLD ME HOW TO GET IT STARTED BY DOING SOMETHING DIFFERENT WITH THE KEY IN THE IGNITION, AND SURE ENOUGH I GOT IT RUNNING. HE SAID TO BRING IT IN RIGHT AWAY AND THEY WOULD TAKE CARE OF IT. WHEN I GOT THERE, HE SAID THERE WOULD BE NO CHARGE, AS "GM SHOULD HAVE MADE A RECALL ON THIS BECAUSE MANY PEOPLE HAVE HAD THIS PROBLEM, AND I DON'T KNOW WHY THEY AREN'T DOING THAT." FORTUNATELY FOR ME I DID NOT HAVE AN ACCIDENT FROM THIS, BUT INTERESTING THAT BACK THEN, THE DEALERSHIP KNEW EXACTLY WHAT THE ISSUE WAS AND QUESTIONED THEN WHY NOTHING WAS BEING DONE. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- INDIANAPOLIS, IN
AS I WAS DRIVING WITH MY DAUGHTER, ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND AN ERROR CAME ACROSS THE DASH STATING THE TRANSMISSION WAS HOT, IDLE ENGINE. SO, I PULLED OVER TO THE SIDE OF THE ROAD AND LET THE CAR SIT FOR A FEW MINUTES. STARTED CAR BACK UP AND ALL WAS FINE. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST YEAR. NOT ALWAYS GETTING THE ERROR MESSAGE, BECAUSE I THINK I HAVE LEARNED WHEN TRANSMISSION IS NOT SHIFTING PROPERLY. VEHICLE'S RMP'S WILL GO HIGH, BUT NEVER SHIFT BACK DOWN INTO GEAR WHILE DRIVING ON HIGHWAY. ONCE IT DOES THIS, I HAVE TO PULL OVER AND TURN THE CAR OFF. ONCE I START BACK DRIVING, IT SHIFTS PROPERLY AGAIN. UNTIL I HAVE TO GO UP A HILL, AND I GIVE IT MORE GAS TO GET UP THE HILL AND IT WILL SHIFT OUT OF GEAR AGAIN, AND NOT EVER GO BACK. THIS IS DANGEROUS BECAUSE AT TIMES IT MAKES THE CAR DROP IN SPEED SUDDENLY ON THE HIGHWAY !!!! *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- CLEARWATER, FL
THE KNOB TO CONTROL THE FRONT SEAT ADJUSTING, KEEPS FALLING OFF. I WAS TOLD ONLY DEALER CAN REPLACE THIS I TOOK IT IN ONCE SAID THEY FIXED IT BUT IT WASN'T
Source: NHTSA WEB SITE -
2009 SATURN VUE- CLEARWATER, FL
I TOO AM EXPERIENCING MY BRAKE PEDAL STICKING, SEEMS TO DRAG AT TIMES, ANY IDEAS, HELP
Source: NHTSA WEB SITE