SATURN Complaints

AFTER MY CAR WOULDN'T START I CALLED CARR CHEVROLET TO ASK QUESTIONS AND THEY WERE VERY RUDE. I CALL THE DEALERSHIP WHERE I BOUGHT THE CAR AND WAS TOLD THAT THERE IS A RECALL ON THAT PROBLEM. HOWEVER I BOUGHT THE CAR IN CALIFORNIA BUT I LIVE IN OREGON. THE CAR IS STILL NOT RUNNING AND I'M STILL PAYING ON IT. IF THIS IS A PROBLEM ON A RECALL I NEED HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THERE WERE SEVERAL INCIDENTS WHERE THE ELECTRICAL SYSTEM WOULD SHUT DOWN WHILE DRIVING. YOU WOULD LOSE STEERING, BRAKING, RADIO, AND A/C. THERE WAS NEVER AN ACCIDENT . THE PROBLEM WAS REPORTED TO THE DEALER DURING AN OIL CHANGE, BUT THEY COULD NOT FIND A PROBLEM. I NO LONGER OWN THE VEHICLE, BUT AFTER HEARING ABOUT THE LATEST RECALL, I NOTICED THAT THE OUTLOOK WAS NOT INCLUDED. THERE SHOULD POSSIBLY BE A WIDENING OF THE AFFECTED MODELS DUE TO SAFETY CONCERNS WITH THIS MODEL. MY FAMILY HAD 7-10 INCIDENTS, BUT NONE WERE AT SPEEDS ABOVE 45 MPH. PLEASE FEEL FREE TO CONTACT ME CONCERNING THIS. *TR

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO A FRACTURED WAVE PLATE, IN WHICH THE FRAGMENTS CAUSED SEVERE DAMAGE TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TR

THE DAY OF THE PURCHASE (12/2012) OF THE VEHICLE, THE ENGINE LIGHT CAME ON. I CONTACTED THE DEALERSHIP WHO I PURCHASED THE VEHICLE FROM (KIA DEALERSHIP) AND WAS INFORMED THE TRUCK WAS PROBABLY LOW ON GAS. THE FOLLOWING DAY, I CALLED AND PHYSICALLY VISITED THE DEALERSHIP AND WAS TOLD THEY COULD NOT HELP ME. FOR ME TO SEEK GMC.. DURING MY VISIT WITH ED MORSE GMC IN TAMPA, A DIAGNOSTIC WAS PERFORMED AND TONS OF RECALLS POPULATED WHICH THEY WERE PLEASANT ENOUGH IN FIXING. NOTHING WAS DONE ABOUT THE ENGINE LIGHT AS THEY WERE UNABLE TO LOCATE THE PROBLEM. ON FEB 15, 2014, I HEADED ON THE INTERSTATE TO DROP OF MY SON AND THE TRUCK JERKED. I HAD TO IMMEDIATELY MAKE MY WAY THREE LANES TO PULL OVER BC THE TRUCK STARTED TO SHUT DOWN. ONCE I PULLED OVER, IT DIDN'T WANT TO GO INTO DRIVE. I WAITED APPROXIMATELY 30-45 MINUTES, TURNED ON THE CAR, PUT IT ON DRIVE AND NOTHING. I THEN PLACED IT IN NEUTRAL AND IT BEGAN TO DRIVE, I PLACED IT IN DRIVE AND IT BEGAN TO REVERSE. I WAS ABLE TO MAKE IT HOME AFTER ALMOST A 2 HOURS? DRIVE AT 25-30 MPH BECAUSE IT WOULD NOT GO ANY FASTER THAN THAT. DAYS AFTER, THE TRUCK SEEMED FINE. I TOOK IT AGAIN TO ED MORSE GMC IN TAMPA WHO INFORMED MANY CODES POPULATED (AGAIN) BUT WAS IN HISTORY. THE MECHANIC STATED TO COME BACK IN TWO WEEKS TO HAVE IT RETESTED. DOCUMENTS WERE PROVIDED TO ME. EVERY CODE WAS PART OF THE POWERTRAIN/ TRANSMISSION. I DIDN'T GET THE CHANCE TO BRING IT BACK AS SCHEDULED BECAUSE A FEW DAYS AFTER; FEB 22, I HEADED FOR DRILL (NATION GUARD) AND THE TRUCK STARTED TO SHUT DOWN WHERE A SEMI ALMOST REARED ME TO DEATH. THANKFULLY HE SWERVED AND I HAD TO IMMEDIATELY MERGE ONTO THE GRASS. I WAITED A FEW MINUTES NOT KNOWING WHAT TO DO BECAUSE I WAS SO ANGRY AND NERVOUS THAT I RETURN HOME TO GET MY WIFE'S CAR. UPON MY RETURN HOME ON THE 23RD, I WENT TO CRANK UP THE TRUCK AND NOTHING. THE VEHICLE IS NOW DISABLED AND SITS IN MY DRIVEWAY. *TR

TRANSMISSION STUCK IN GEAR. WOULD NOT SHIFT. SERVICE TECH FOUND METAL FILINGS IN TRANSMISSION AND ADVISED TO REPLACE WITH NEW. ($4700). RESEARCHED THE PROBLEM AND FOUND THE TO BE COMMON WITH THIS TRANSMISSION. MY OPINION THAT GM SHOULD HAVE RECALLED IT OR PAY FOR THE NEW TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2001 SATURN SL. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,062. *TR

AS I WAS COMING UP TO A TRAFFIC CIRCLE, MY GEARS LOCKED UP AND POWER STEERING WENT OUT, RESULTING IN A CRASH INTO THE TRAFFIC CIRCLE MEDIAN, TOTALING THE FRONT OF MY VEHICLE. VEHICLE IS STILL IN THE SHOP AWAITING MAINTENANCE. *TR

AFTER HAVING MY BRAKES REPLACED, THE ABS LIGHT CONTINUES TO COME ON. THE LIGHT WILL GO OFF FOR AWHILE, BUT EVERY TIME I APPLY THE BRAKES IT WILL COME BACK ON FOR DAYS. I AM ALSO HAVING ISSUES WITH MY BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS. THEY KEEP GOING IN AND OUT. SOMETIMES THE PASSENGER SIDE DOOR WILL NOT OPEN OR CLOSE CORRECTLY, I CHECK TO MAKE SURE NOTHING IS IN THE WAY BUT STILL HAVE THE PROBLEM. *TR

I WAS TURNING THE CORNER WHEN THE SEAT SHIFTED TO THE LEFT AND THEN THE SEAT BROKE. WHEN I LOOKED UNDER THE BACK OF THE SEAT IT LOOKS AS IF THE SEAT BROKE APART FROM THE BOLT THAT WAS HOLDING IT IN PLACE. *TR

I WAS MAKING A LEFT TURN ONTO A ONE WAY. TRAFFIC WAS CLEAR ENOUGH TO ENTER. MY CAR SPUTTERED AND THE ESC SERVICE LIGHT CAME ON. THEN SERVICE TRACTION LIGHT. THEN CHECK ENGINE LIGHT. I STEPPED OFF THE GAS THEN STEPPED BACK ON IT. THE CAR THEN DIED. I WAS TURNING INTO 40 MILES PER HOUR TRAFFIC. I THOUGHT FAST BECAUSE THERE WERE 3 VEHICLES APPROACHING QUICKLY BEHIND ME. I HIT THE HAZARD LIGHTS. THE CAR THAT WAS APPROACHING SLAMMED ON BRAKES AND BLEW AT ME IN FRUSTRATION. WE SAT IN THE MIDDLE OF THE STREET FOR SEVERAL MINUTES. WHEN I FINALLY GOT THE CAR TO START AGAIN IT JERKED REALLY HARD WHEN PUTTING IT INTO GEAR. I COULD NOT GET THE CAR TO GO PAST 25 MILES PER HOUR IN 40 MPH TRAFFIC. THIS ALL HAPPENED WHILE MY [XXX] YEAR OLD SON WAS IN THE BACK SEAT. I AM AFRAID OF MY CAR! ITS BEEN TO THE DEALERSHIP TWICE. EACH TIME ITS GIVING THEM THE SAME ERROR CODE AND THEY ARE NOT SURE WHATS GOING ON WITH THE VEHICLE. I HAVE CONTACTED GM CUSTOMER SERVICE REGARDING THE ISSUE. I HAVE A CLAIM NUMBER AND WAS TOLD I WOULD BE CONTACTED THE NEXT DAY. ITS NOW TWO DAYS LATER AND NO ONE FROM GM CUSTOMER SERVICE HAS CONTACTED ME. I AM NOW SEVERAL HUNDRED DOLLARS IN THE HOLE BECAUSE OF THIS. WHY IS THERE NO RECALL. I FEAR THAT MY VEHICLE WILL GET US IN A TERRIBLE ACCIDENT CONSIDERING I TAKE THE HIGHWAY TO WORK DAILY. WHAT AM I TO DO? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).