SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 SATURN ION- RENSSELAER, NY
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED WHILE TRAVELING 10 MPH, THE POWER STEERING ASSIST SUDDENLY FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER OF THE ROAD WHERE IT WAS SHUT DOWN THEN RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN VUE- ROCHESTER, NY
2003 SATURN VUE. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE AND CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE REPAIR SHOP STATED THE TRANSMISSION HAD DISINTEGRATED AND IT COULD NOT BE RE-BUILT. TEN DAYS AFTER THE TRANSMISSION WAS REPLACED, THE CHECK ENGINE LIGHT ILLUMINATED FOLLOWED BY THE LOSS OF POWER LIGHT, AT WHICH TIME THE VEHICLE DANGEROUSLY SLOWED DOWN TO 10 MPH. THE VEHICLE WAS TOWED BACK TO THE REPAIR SHOP, WHERE THEY REPLACED THE ELECTRONIC ACCELERATOR PEDAL UNIT AT THEIR EXPENSE, WHICH WAS A KNOWN SATURN FACTORY SERVICE BULLETIN ISSUE. THE VEHICLE WAS FINE FOR A COUPLE OF DAYS, THEN THE PROBLEM RETURNED. IT WAS TOWED BACK TO THE REPAIR SHOP AGAIN. THE REPAIR SHOP PERFORMED AN EXTENSIVE DIAGNOSTICS, BUT THEY COULD NOT FIND A DEFINITIVE SOURCE. THE PROBLEM HAPPENED AGAIN, AFTER RETRIEVING THE VEHICLE. THE REPAIR SHOP HAD THE VEHICLE TOWED TO ANOTHER FACILITY. HOWEVER, THEY WERE UNABLE TO RESOLVE THE ISSUE.
Source: CONSUMER LETTER -
2003 SATURN VUE- MOBILE, AL
I LOST THE ABILITY TO GO FORWARD. THE VEHICLE WILL ONLY GO IN REVERSE. I WAS IN A PARKING LOT WITH MY MOTHER AND WENT INTO REVERSE AND WHEN I TRIED TO GO FORWARD THE ENGINE WOULD ONLY REV. AFTER MANY TRIES TO GET IT TO WORK I WAS ABLE TO GET IT TO THE DEALERSHIP AND I WAS TOLD THAT THE TRANSMISSION I HAD REPLACED JUST 32000 MILES EARLIER HAD FAILED. THIS IS THE SECOND TRANSMISSION. THE CAR HAS APPROXIMATELY 130000 MILES. NOT REALLY SURE SINCE IT HAS BEEN SETTING IN MY DRIVEWAY SINCE THIS HAPPENED AND I CAN'T GET IT TO TURN OVER TO BE ABLE TO SEE THE MILEAGE. WHILE AT THE DEALERSHIP IT DID IT AGAIN. THEY WERE ABLE TO GET IT IN GEAR SO I COULD GET IT HOME. THERE ARE MANY CONSUMERS HAVING WORSE SAFETY ISSUES. TAKE A LOOK AT EDMUNDS.COM AND LOOK AT THE SATURN BLOG. SOME HAVE HAD THEIRS GO OUT WHILE IN TRAFFIC, WHILE AWAY ON TRIPS, ON HIGHWAYS. ETC..... *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- GAINESVILLE, GA
WHILE I WAS OUT RUNNING ERRANDS I WAS COMING UP TO MAIN INTERSECTION ON THE HIGHWAY & LOST ALL POWER. ENGINE WAS STILL RUNNING BUT I HAD NO POWER AT ALL. IT STOPPED SHIFTING. I WAS FORTUNATE TO BE ABLE TO PULL OFF THE SIDE OF ROAD BEFORE IT CAME TO A COMPLETE STOP. I WAS STRANDED THERE FOR AN HOUR BEFORE ANYONE COULD COME GET ME. I ENDED UP HAVING TO HAVE IT TOWED. THIS IS MY ONLY MEANS OF TRANSPORTATION. I AM A SINGLE WOMAN IN THE SOUTH WITH NO IMMEDIATE FAMILY IN THIS STATE. I HAD NO WAY TO GET TO WORK FOR 2 WEEKS AND NO INCOME TO RENT A CAR. EVERYTHING THAT I HAVE READ ONLINE, IN CAR FORUMS AND ON COMPLAINT BOARDS SAY THIS IS A COMMON PROBLEM WITH THIS VEHICLE. IF SO, WHY HASN'T GM HAD A RECALL ON THESE TRANSMISSIONS? I HAD TO HAVE A REMANUFACTURED TRANSMISSION INSTALLED AT A GM DEALERSHIP THAT COST ME $4200.00 THAT I DID NOT HAVE. THE VEHICLE IS ONLY WORTH $3100, AT BEST, AT KELLY BLUE BOOK. IS THERE ANYTHING THAT CAN BE DONE? *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- PERRYSBURG, OH
THE BRAKE LIGHTS WERE ON WITHOUT PUSHING THE PEDDLE AND OFF WHEN THE PEDDLE WAS PRESSED. I WAS LUCKY TO NOTICE THE PROBLEM BECAUSE IT WAS NIGHT TIME. HOWEVER, THE PROBLEM DID NOT HAPPEN FOR A MECHANIC. *TR
Source: NHTSA WEB SITE -
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2007 SATURN AURA- KATY, TX
DRIVING ALONG A 35MPH ROAD. THE AUTOMATIC TRANSMISSION JUST LOCKED UP AND BROKE INTERNALLY. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- PISCATAWAY, NJ
IN THE SUMMER OF 2010, WHILE ATTEMPTING TO TURN OFF MY CAR MY KEY BECAME STUCK IN THE IGNITION. ALL ATTEMPTS TO REMOVE KEY FAILED AND HAD CAR TOWED TO DEALERSHIP. WAS TOLD THAT LOCK IGNITION FELL APART AND NEEDED TO BE REPLACED. BECAUSE CAR WAS STILL UNDER WARRANTY I DID NOT HAVE TO PAY FOR REPAIR. NEARLY THREE YEARS LATER (JUNE 2013), I WAS ATTEMPTING TO TURN OFF MY CAR AND KEY WAS STUCK IN ON POSITION. AGAIN ALL ATTEMPTS TO GET KEY OUT FAILED. HAD TO GET SERVICE TECHNICIAN TO TURN OFF CAR BY REMOVING FUSE IN CAR TO TURN IT OFF. TOWED CAR TO DEALERSHIP AND WAS TOLD THAT LOCK IGNITION NEEDED TO BE REPLACED AGAIN. THIS TIME CAR WAS NOT UNDER WARRANTY AND I HAD TO PAY OUT OF POCKET FOR REPAIR AND RENTAL CAR. LESS THAN ONE MONTH LATER I HAD BEGUN TO SMELL GAS ON THE OUTSIDE AND INSIDE OF MY CAR. BROUGHT TO SERVICE CENTER AND WAS TOLD THAT FUEL PUMP WAS LEAKING AND FELL UNDER RECALL SO I AM NOT RESPONSIBLE FOR PAYING BUT STILL HAVE TO PAY FOR RENTAL CAR. I BELIEVE THAT THE LOCK IGNITION PART SHOULD BE RECALLED BECAUSE MANY PEOPLE HAVE COMPLAINED ABOUT THIS DEFECT. ADDITIONALLY, THE FACT THAT SO MANY ISSUES WITH MY CAR STEM FROM PART DEFECTS THAT I HAVE NO CONTROL OVER, GM SHOULD BE MADE RESPONSIBLE FOR REPLACING THE CAR AND/OR PROVIDING MONETARY COMPENSATION. I HOPE THIS COMPLAINT WILL BE INVESTIGATED THOROUGHLY AND SOME REMEDY SHOULD BE GIVEN FOR PEOPLE WHO HAVE PURCHASED THIS CAR AND NOW HAVE TO DEAL WITH THE NUMEROUS DEFECTS. I, LIKE MANY OTHERS, CANNOT AFFORD TO BUY A NEW CAR AND SHOULD NOT BE STUCK WITH A LEMON. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- POWDER SPRINGS , GA
THE VEHICLE MAKES A RUBBING/GRINDING NOISE THAT INTERFERES WITH TURNING (ESPECIALLY LEFT). IT FEELS LIKE YOU CANNOT COMPLETE THE TURN OR STOP. THIS CAUSED PROBLEMS WHEN THE GEARS WOULD SHIFT ALSO. FEELING LIKE YOU CANNOT ACCELERATE OR STOP IN A REASONABLE AMOUNT OF TIME. MECHANIC SAYS THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- TAMARAC, FL
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE POWER STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN VUE- WESTBROOK, ME
WE BOUGHT A 2004 SATURN VUE IN2007. IN 2010 WE STARTED HAVING TROUBLE WITH THE TRANSMISSION. WE WERE TOLD THAT THERE WAS A CLASS ACTION SUIT BECAUSE WE HAD A VTI TRANSMISSION. WE PAID 50/50 TO HAVE THE TRANSMISSION CHANGED. NOW 40 000 MILES LATER THE TRANSMISSION IS GONE AGAIN. GM KNEW THIS WAS A FAULTY TRANSMISSION. THE ONLY COMPENSATION WE WERE OFFERED IS $4,000 TOWARD A NEW GM CAR! *TR
Source: NHTSA WEB SITE