SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN OUTLOOK
    - SPRINGBORO, OH

    VEHICLE SHIFTED HARD AND SHUDDERED. THE WAVE PLATE AND PLANETARY GEARS HAD FAILED AFTER ONLY 95K MILES NEEDING A NEW TRANSMISSION. WHILE IT THANKFULLY DIDN'T CAUSE AN ACCIDENT, IT HAD THE POTENTIAL TO. IT DEFINITELY FELT UNSAFE AND SHOULDN'T HAVE FAILED THIS SOON. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - ATTLEBORO, MA

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE ROLLED AWAY. THE CONTACT IMMEDIATELY APPLIED THE BRAKES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V460000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 98,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - HOWELL, MI

    SINCE OWNING THE VEHICLE FOR 20 MONTHS, THE DRIVERS SIDE LOW BEAM HEADLAMP HAS BURNED OUT 3 TIMES AND THE PASSENGER SIDE 1 TIME. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - CHANTILLY, VA

    ON JULY 4TH 2013 WHILE DRIVING THE CAR, I COULD FEEL A HARD KICK ON THE TRANSMISSION THIS WENT ON UNTIL SATURDAY JULY 6TH, ACCELERATING TO MERGE TO TRAFFIC ON ROUTE 50 CHANTILLY VIRGINIA THE CAR ALL OF A SUDDEN STARTED TO ACCELERATE AND DECELERATE RAPIDLY IT WAS LIKE A WHILE BRONCO RIDE THEN WILL NOT MOVE FORWARD OR ENGAGE ANY GEARS. I HAD TO PULL TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. RESTARTED THE CAR BUT WILL RUN ONLY ON SECOND GEAR, MANAGED TO DRIVE THE CAR TO THE AUTO SHOP (GERMAN AUTO DIAGNOSTICS) WHERE I WAS TOLD THE TRANSMISSION FAILED (SOLENOID).TRANSMISSION WILL HAVE TO BE REBUILT AT A COST OF 4800.00 DOLLARS. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - WEST CHESTER, OH

    2007 SATURN AURA. CONSUMER WRITES IN REGARDS TO PASSENGER AIR BAG STATUS LIGHT MALFUNCTION. *SMD THE LIGHT INDICATED THE PASSENGER AIRBAG WAS "OFF", CAME ON AT TIMES WHEN THERE WAS AN ADULT PASSENGER IN THE SEAT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER THREE TIMES WITHOUT A RESOLUTION. HE CONTACTED GENERAL MOTORS ABOUT THE PROBLEM, AND THEIR ANSWER WAS TAKE IT BACK TO THE DEALER. THE CONSUMER STATED THERE COULD BE A SAFETY ISSUE. HE RESEARCHED THE INTERNET AND FOUND THE PROBLEM WAS REPORTED NUMEROUS TIMES ON THIS MODEL AS WELL AS OTHER GM MODELS. *JB THE CONSUMER STATED TO REMEDY THE SITUATION, HE MUST STOP THE CAR, TURN IGNITION SWITCH OFF, AND RE-START THE VEHICLE. UPDATED 04/16/14

    Source: CONSUMER LETTER
  • 2009 SATURN OUTLOOK
    - COLUMBIA, MD

    WHILE DRIVING AT LOW SPEEDS THE POWER STEERING FAILS AND IT IS EXTREMELY CHALLENGING TO COMPLETE TURNS. AS THIS OCCURS RANDOMLY, IT IS IMPOSSIBLE TO PREDICT WHEN THIS WILL OCCUR. NUMEROUS CUSTOMER FORUMS WITH SATURN OUTLOOKS/GMC ACADIA AND BUICK ENCORE INDICATE A PROBLEM WITH EITHER POWER STEERING FLUID, POWER STEERING PUMP OR STEERING RACK. THIS COULD BE EXTREMELY PROBLEMATIC ON WINDING ROADS WITH HAIRPIN CURVES. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - AZLE, TX

    WHILE ACCELERATING IN SPEED AFTER BEING STOPPED AT A RED LIGHT THE VEHICLE WENT TO SHIFT AND THE ENGINE RPMS WENT UP EXCESSIVELY, AND THE JERKED HARD WHEN SHIFTING. IT PROGRESSIVELY GOT WORSE AS WE TRIED TO MAKE IT HOME. WE ADDED TRANSMISSION FLUID BECAUSE IT LOOKED LOW. THE NEXT DAY THE ENGINE LIGHT CAME ON. I TOOK IT TO A TRANSMISSION REPAIR SHOP WHO PUT IT ON THE DIAGNOSTIC MACHINE. THE SAID THAT IT SHOWED A SOLENOID STUCK OPEN, BUT WAS CONCERNED THAT THE FAIL SAFE DIDN'T WORK PROPERLY. THEY SAID I SHOULD HAVE HAD REVERSE, AND SECOND TO GET ME OFF THE ROAD SAFELY. HOWEVER, THE REVERSE DIDN'T KICK IN UNLESS THE VEHICLE WAS ROLLING BACKWARDS. THEY ARE TELLING ME THAT THE WHOLE TRANSMISSION WILL NEED TO BE REPLACED. THE CAR HAS LESS THAN 60000 MILES ON IT. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - RED LION, PA

    THE POWER STEERING MALFUNCTIONED WHILE TURNING ONTO AN EXIT RAMP FROM AN INTERSTATE HIGHWAY AT 55 MPH. AS SOON AS IT OCCURRED, THE CONSOLE LIGHT INDICATED A POWER STEERING CODE. AFTER PULLING INTO A TRUCK STOP, I LOOKED TO CHECK FOR THE POWER STEERING FLUID LEVEL, AND DISCOVERED THAT IT IS AN ELECTRONIC SYSTEM. WHEN RESTARTING THE VEHICLE, THE PROBLEM WAS RESOLVED. THERE WERE NO ISSUES FOR SEVERAL DAYS AND MANY MILES, AND NOW IT IS HAPPENING FREQUENTLY, AND OCCURS AT BOTH LOW AND HIGHWAY SPEED, WHILE OPERATING THE VEHICLE IN STRAIGHT CONDITIONS, AND WHILE TURNING ON CITY STREETS AND PARKING LOTS. I HAVE RESEARCHED THIS PROBLEM ONLINE AND HAVE DISCOVERED THAT THIS TYPE OF SITUATION IT IS ALREADY UNDER INVESTIGATION BY THE NHTSA. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - BRENTWOOD, CA

    2003 SATURN VUE TRANSMISSION PROBLEMS AND MORE THE DATE OF SALE: 12/05/2008. THE LOAN OFFICER CLAIMS STATES EVERYTHING WAS OK WITH THE VUE BEFORE PURCHASE PER HER REVIEW. HOWEVER THE TRANSMISSION IS SLIPPING, REAR HUB BEARING, NOISE COMING FROM LEFT SIDE BEGINNING JAN 14, 2009- TO CURRENT. WE REPORTED TO THE DEALERSHIP AND RETURN TO SERVICE DEPARTMENT WITH THE FOLLOWING REPORT: BRAKES MAKING NOISE ALL THE TIME AND BURNING SMELL FROM VENTS. SATURN DEALERSHIP IN CONCORD REPAIR: FRONT BRAKE ROTOR REFINISHING AND THE TEACH COMMENTS: UNABLE TO VERIFY ANY SMELLS THIS VISIT. A/C DRAIN NOT RESTRICTED. CALLED GM IN DETROIT, MI (NO HELP) AND THEY ARE AWARE THAT THE VUE WAS RETURN BECAUSE OF THE SAME COMPLAINTS; MY DAUGHTER MET THE LADY WHO PURCHASES THE VUE 2003 AT A FOSTER CARE MEETING IN CONCORD IN 2009, SHE ASK ABOUT THE RACK THAT WAS ON TOP OF VUE 3/24/2009: FILED A CLAIM WITH BBB AUTO LINE PROGRAM: CLAIM THE WARRANTY EXPIRED ON 7/31/06. I PURCHASE THE VUE IN 2008. --WHAT DOES THAT MEAN. ON MARCH 21, 2012 CHECKED THE TRANSMISSION WITH TRANSMISSION CENTER IN OUR AREA: ADVICE COULD NOT CONFIRM TRANS SLIPPAGE, IT NEEDS REAR HUB BEARING. WE REPLACE THE HUB BEARING, BUT THE NOISE AND SLIPPAGE CONTINUED. THAT SUMMER (JUNE 2012) I TRAVELED TO OAKLAND WITH THE DEBUTANTES (5 YOUNG LADIES INCLUDING MY GRANDDAUGHTER TO EAT) IN ROUTE IN TRAFFIC THE VUE BEGIN TO LOSE ITS POWER AND CAME TO A COMPLETE STOP. CAR'S GOING AROUND US-IT WAS CRAZY AND NICE MEN CAN AND PUSH THE VUE TO THE SIDE OF THE ROAD. CALLED THE DEALERSHIP TODAY SUNDAY JULY 8, 2013 AND AT 1:50PM PST.--SPOKE WITH THE SALES CONSULTANT WHO PROMISES TO HAVE THE OWNER CALL ME BACK. HE DID AND ASKS HOW I CAN HELP YOU. I EXPLAINED ONCE AGAIN THE PROBLEM AND HE SAID" SOUNDS LIKE YOU NEED A NEW CAR". I DISCONNECTED THE CALLED...VERY DISRESPECTFULLY--NOT FUNNY. I'VE CHECK THE INTERNET AND CALLED OTHER TRANSMISSION CENTER: COST RANGE $3,999.00. PLEASE HELP ME RETRIEVE SOME OR ALL OF MY MONEY BACK. RESPECTFULLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - LATHRUP VILLAGE, MI

    STEERING LOCKS OR BECOMES EXTREMELY HARD TO TURN STEERING WHEEL WHEN CAR IS IN REVERSE FOR PARKING AND THEREAFTER IN DRIVE FOR MINUTES AT A TIME. BECOMING PROGRESSIVELY MORE AND MORE WORSE. HAVE HAD THE STEERING COLUMN SENSOR REPLACED, THE ELECTRIC MOTOR REPLACED AND PROBLEM BECOMES MORE NOTICEABLE. BEGINNING TO EFFECT DRIVING AND THE ABILITY TO MANEUVER THE CAR WHILE IT IS IN MOTION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE