SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SATURN VUE- BELLEVILLE, NJ
AS OF THE BEGINNING OF LAST YR. MY SATURN HAS BEEN GIVING ME TROUBLE WITH THE KEY NOT COMING OUT OF THE IGNITION WHEN I TURN OFF THE ENGINE. I HAVE TRY A NUMBER OF THINGS. EX; TURN ENGINE BACK ON & TURN THE WHEEL TO THE LEFT & THEN TO THE RIGHT. ALSO I'LL SHIFT THE TRANS FROM P TO D & BACK. IT SEEMS TO BE SOMETHING IN THE LOCK OR WHAT EVER CONTROLS THE TRANS. THAT SENDS A SIGNAL WHEN IGNITION IS OFF SO YOU CAN TURN THE KEY ALL THE WAY TO THE OFF POSITION TO RELEASE THE KEY . MY 1ST YR I HAD NO PROBLEMS. OTHER THAN THIS KEY SITUATION I HAVE HAD A GOOD RIDE WITH THIS VEHICLE. *TR ...UPDATED 07-24-13 *BF THE CONSUMER STATED AS OF 07/12/13 THE SHIFT ASSEMBLY WAS REPLACED TO CORRECT THE KEY SITUATION. AT THE PRESENT TIME, THERE WERE NO MORE PROBLEMS WITH REMOVING THE KEY.
Source: NHTSA WEB SITE -
2007 SATURN AURA- FORT WORTH, TX
IDENTICAL TO THE RECENT AIRBAG RELATED RECALL INITIATED AT CHRYSLER, GM HAS HAD THE SAME ISSUE ON MULTIPLE PLATFORMS, MOST NOTABLY THE SATURN AURA XR. MY VEHICLE IS A 2007 EDITION. I FIRST NOTICED THE ISSUE ON MY VEHICLE IN 2010. FIRST, THE PASSENGER SENSING SYSTEM INDICATED THAT NO PASSENGER WAS PRESENT. SECOND, THE "SERVICE AIRBAG SOON" ICAW WOULD ANNUNCIATE, SOMETIMES WHILE IN MOTION AND SOMETIMES WHILE STATIONARY, WHEN THIS HAPPENED TRAVELING ON THE INTERSTATE I GOT QUITE FLUSTERED. I CALLED THE SERVICE CENTER AND TOOK IT TO THE LAST SATURN SERVICE CENTER IN FORT WORTH WHERE THEY TOLD ME THAT I'D MOST ASSUREDLY FLOODED MY PASSENGER COMPARTMENT (NEVER DROVE THE CAR INTO A BODY OF WATER--CONFUSED???). THE FIX WAS TO REPLACE THE ACM, THE PASSENGER SENSING MAT, AND THE SEAT HEATER--TOTAL COST ~$1K. BUT MY CAR WAS STILL UNDER WARRANTY! THIS PROBLEM CONTINUED TO HAPPEN AND ANOTHER DEALERSHIP COULD NEVER ISOLATE THE PROBLEM. FAST FORWARD TO NOW WHEN I CONTACTED GM ABOUT MY CONCERNS SINCE NOBODY ELSE COULD HELP ME...GM STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE MY CAR WAS OUT OF WARRANTY. I ASKED THE GM P.O.C. ABOUT THE TSB I HAD FOUND RELATED TO THIS ISSUE. I STATED MY CONCERNS FOR A TSB RELATED TO AIR BAGS OVER A 7 YEAR PERIOD. YES, YOU READ THAT RIGHT. GM HAS HAD A TSB RELATED TO MY PROBLEM, AND THE SAME AIRBAG RELATED RECALL CHRYSLER JUST STARTED, FOR 7 YEARS!!! PLEASE ASSIST MYSELF AND OTHER CONSUMERS FROM BEING HURT BY THIS... *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- COVINGTON, GA
WE HAVE HAD PROBLEMS STARTING FROM A FEW MONTHS AFTER PURCHASE. FAST FORWARD TO JAN 2012 WE HAD A MAJOR LEAK INSIDE THE CAR. WATER MAKING A "SWISHING" SOUND OVERHEAD FROM WATER STORING IN THE HEADLINER. WATER WAS COMING FROM AIR BAGS, SHADE COVERS, BELOW THE GLOVE BOX, AND INSIDE THE WINDOWS. HAD A MAJOR LEAK IN PASSENGER FLOOR. THE AIR HASN'T WORKED SINCE SEPT. AND MAKES A LOUD "HISSING" SOUND, INSTRUMENT PANEL JUST DISAPPEARS, DRIVERS SIDE HEADLIGHT GOES ON AND OFF. GM WON'T DO ANYTHING. TOOK TO DEALER AND PAID $640 TO FIX HEADLINER LEAK, BUT READING OTHER POSTS IT'S A MATTER OF TIME BEFORE IT WILL LEAK AGAIN. ALL OTHER ISSUES STILL NOT WORKING AND ALL DUE TO WATER LEAKING IN. THIS IS SO SCARY AND FRUSTRATING THAT NOTHING HAS BEEN DONE ABOUT THIS. LOTS OF COMPLAINTS FOR THE SAME ISSUES ALL OVER EDMONDS.COM AND OTHER SITES. WE CAN'T AFFORD TO FIX ALL THIS, OR GET RID OF THE CAR. AND WHO WOULD BUY IT WITH ALL THE ISSUES?? PLEASE HELP ALL US OWNERS!! *TR
Source: NHTSA WEB SITE -
2002 SATURN LS- SCHERTZ, TX
TL* THE CONTACT OWNS A 2002 SATURN L200. THE CONTACT STATED SHE WAS MADE AWARE BY A POLICE OFFICER THAT THE TAIL LIGHTS WERE NOT ILLUMINATING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE LIGHT BULB SOCKET AND PLASTIC INSERT HAD MELTED. THE VEHICLE WAS PREVIOUSLY INCLUDED AND REPAIRED UNDER A MANUFACTURER'S RECALL FOR THE EXTERIOR LIGHTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- COVINGTON, GA
THE DRIVER'S SIDE HEADLIGHT WILL WORK FOR AWHILE BUT THEN IT WILL GO OUT. THE LIGHT WILL START WORKING AGAIN (AT LEAST TEMPORARILY) I CAN SWITCH FROM THE "AUTO" LIGHT SETTING TO "MANUAL" AND BACK AGAIN AND IT COMES ON FOR A MOMENT THEN GOES BACK OUT. I HAVE READ ON SEVERAL DIFFERENT WEBSITES THAT THIS IS A COMMON PROBLEM WITH THE CAUSE BEING THE WIRING HARNESS FOR THE LIGHTS. THIS APPEARS TO BE A DEFECT IN THE PARTS/MATERIALS USED AND SHOULD HAVE A RECALL ON IT. I CAN'T AFFORD TO PAY WHAT THE DEALERSHIP IS ASKING TO REPAIR IT, MY SON WON'T EVEN RIDE WITH ME AT NIGHT B/C HE'S SO AFRAID WE WILL BE STOPPED AND GET A TRAFFIC TICKET. PLEASE HELP! *TR
Source: NHTSA WEB SITE -
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2001 SATURN LS- BARTOW, FL
A STRANGE NOISE SOUNDED WHEN I CRANKED THE CAR TO RETURN HOME FROM THE LAKE WALES MEDICAL CENTER (LOCATED ABOUT 15 MILES FROM MY HOME) AFTER THE CAR IDLED FOR A FEW MINUTES I WAS ABLE TO DRIVE IT HOME. WHEN I DROVE IT TO THE REPAIR SHOP THE NOISE GOT MUCH LOUDER. THE REPAIRMAN DIAGNOSED THE PROBLEM AS NOISE FROM TING AREA DUE TO TENSIONER PULLEY BEARINGS; TIMING HAD JUMPED CAUSING INTERNAL VALVE DAMAGE. HEAD WORK REQUIRED: REMOVED AND REPLACED ALL 12 INTAKE VALVES, CK'D AND RESURFACED BOTH HEADS, INSTALLED TIMING BELT KIT, HEADSET WITH BOLTS, CAMSHAFT SEALS, ETC. *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- HAWESVILLE, KY
THIS IS MY SECOND COMPLAINT ON HERE FOR THE SAME BRAKE LIGHT ISSUE. I HAD TROUBLE WITH MY CAR BRAKE LIGHTS WORKING BACKWARDS (ON WHEN DRIVING, OFF WHEN BRAKING) ABOUT TWO YEARS AGO, HAD THEM FIXED AND THEY WORKED FOR ABOUT EIGHT MONTHS AND THEN STOPPED WORKING AGAIN. I TOOK THEM TO A CERTIFIED GM SERVICE STATION ON 4/5/2013 TO HAVE THEM FIXED FOR THE SECOND TIME. I PICKED UP MY CAR FROM SAID REPAIRS ON 4/8/2013 TO ONLY FIND THAT ON 4/11/13 THE BRAKE LIGHTS WERE WORKING BACKWARDS AGAIN. I TOOK MY VEHICLE BACK TO THE SAME GM SERVICE STATION TO HAVE THEM RE-RE-REPAIRED ON 4/13/13 AND PICKED THE CAR UP THE SAME DAY. ON 4/14/13 I AM HAVING THE SAME PROBLEM WITH THE LIGHTS WORKING BACKWARDS LESS THAN 24 HOURS AFTER THEY WERE SUPPOSED TO BE FIXED FOR THE 3RD TIME! SO I WILL TAKE MY CAR BACK TO THE GM CENTER ON 4/15/15 TO HAVE THE BRAKE LIGHTS RE-RE-RE-RE REPAIRED. THE CERTIFIED SERVICE CENTER CLOSEST TO ME IS ABOUT 30 MILES AWAY SO EVERYTIME I GO TO GET THEM FIXED TWO VEHICLES HAVE TO DRIVE THE ROUND TRIP (1 VEHICLE TWICE AND MY VEHICLE ONCE). IT IS RIDICULOUS TO HAVE TO PAY THE EXORBITANT GAS PRICES BECAUSE THE PEOPLE AT GM ARE APPARENTLY ICOPATENT (WHICH HAS BEEN CORROBORATED BY THERE INABILITY TO MAKE A SAFETY RELATED REPAIR) THE US GOVERNMENT MUST FORCE GM TO RECALL THE VEHICLES AFFECTED BY THESE FAULTY BREAK LIGHTS AND FORCE THEM TO FIND A SOLUTION THAT WILL FIX THE POTENTIAL DANGEROUS PROBLEM. THE THING IRRITATING ME MOST IS THAT THEY ARE NOT EVEN TRYING TO FIND A PROBLEM THAT WILL ACTUALY CORRECT THE FAULTY EQUIPMENT. AT THIS POINT I WILL EVEN BE WILLING TO PAY FOR THE REPAIRS IF THEY WILL JUST FIND A PERMENANT SOLUTION! SIGNED, VERY UPSET WITH THE QUALITY OF AMERICAN MADE VEHICLES! *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- PHOENIX, AZ
LAST NIGHT WHEN I WENT TO DRIVE MY VEHICLE I NOTICED THE LEFT FRONT LOW BEAM HEADLIGHT WAS NOT WORKING. TOOK VEHICLE IN TO HAVE THE LIGHT BULB CHANGED AND THE TECHNICIAN SAID THE BULB SOCKET/WIRING WAS BURNT AND THE BULB WAS DAMAGED. THEY SAID I WOULD NEED A NEW BULB AND LOW BEAM HEADLIGHT WIRING HARNESS. THIS IS THE THIRD TIME THIS PART HAS FAILED SINCE THE VEHICLE WAS NEW. THE DEALERSHIP REPLACED BOTH THE RIGHT AND LEFT SIDE HARNESSES WHEN THE VEHICLE WAS UNDER WARRANTY AND THE LEFT SIDE HARNESS AND BULB WAS REPLACED LAST YEAR APPROX. 10,000 MILES AGO AND NOW IT IS BURNT UP AGAIN. I FEEL THIS PART IS DEFECTIVE AND COULD CAUSE A FIRE. GM SHOULD DO SOMETHING TO UPGRADE THE WIRING HARNESS SO THIS PROBLEM DOES NOT CONTINUE. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- BLOOMFIELD, NJ
I WAS DRIVING ON A FREEWAY IN NEW JERSEY WHEN I NOTICED THE VEHICLE RPM WAS OVER 3000 AND THE VEHICLE WAS NOT GOING ANYWHERE I COULDN'T BELIEVE IT, I THOUGHT IT WAS A DREAM I HEARD THE STORIES ABOUT OTHER GM SUV'S HAVING TRANSMISSION PROBLEMS AND HERE I AM, EXPERIENCING THE SAME PROBLEM AT ONLY 41750MILES , JUST OUTSIDE MY WARRANTY AND STILL PAYING FOR THE VEHICLE .I WAS JUST ABLE TO MAKE IT TO WORK ,THINKING THAT I MUST BE DREAMING EIGHT HOURS LATER I TRIED TO REVERSE THE SUV AND IT WOULD HARDLY MOVE,THE CAR WAS FINALLY DIAGNOSED BY GM WITH A BROKEN WAVE PLATE (SURPRISED! ) AND A TRANSMISSION THAT NEEDED REPLACING WITH A $4000 PRICE TAG .THANK YOU GM FOR STEALING OVER $40000 OF MY HARD EARN MONEY. THERE HAS TO BE A RECALL ON THESE VEHICLES THEY ALL HAVE THE SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- ANTIOCH, IL
I HAVE A 2008 SATURN AURA XE WITH ONLY 58,000 MILES ON IT AND RECENTLY IT STARTED JUMPING GEARS WHEN I GET TO 40-45 MPH.... ITS ANNOYING AND TODAY TOOK IT IN TO A DEALERSHIP FOR THAT RECALL SEPTEMBER LAST YEAR FROM ON MY CAR I KNEW NOTHING ABOUT SINCE RECENTLY WHEN IT STARTED ACTING UP... WHAT IT DOES IS GOES UP AND DOWN WITH THE GEARS IN THAT SPEED LIMIT.... THE DEALERSHIP TOOK CARE OF THE RECALL BUT THAT DIDN'T FIX IT AND I HAVE A POWERTRAIN WARRANTY TILL JUNE 30TH OF THIS YEAR...I CANT AFFORD TO PAY TO HAVE THEM LOOK INTO THIS FURTHER ONLY THE QUICK 25 PT INSPECTION WHICH THEY DID AND SAID IT DIDN'T LOOK LIKE ANYTHING.... SOO WHAT IM ASKING IS ANYONE ELSE HAVING THIS SAME PROBLEM AND COULD IT BE A RECALL? THIS CAR IS NOT THAT OLD AND IT JUST STARTED ACTING UP PLEASE HELP!!!! *TR
Source: NHTSA WEB SITE